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Always wear your Personal Help Button! This User’s Manual has been designed to help you make the most of your Rescue Alert system. If you have any questions or concerns after reading this manual, please contact Customer Service at 1-800-688-9576 or 1-801-571-...
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Setup Guide Your Rescue Alert unit should be setup in an area that is free from sources of loud noise. The Rescue Alert unit should be located centrally, in a part of your home that is used frequently, and near a telephone jack and AC electrical outlet.
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Rescue Alert will be a standard hook up. Illustrated below. 3. If neither of the above configurations works, you may be able to connect the Rescue Alert into the DSL Modem, by the computer. Illustrated below.
How can Rescue Alert help me to stay at my home and be safe? Rescue Alert provides for you to be alone and still be able to receive help. Typically, you may be 600 feet or more from your unit, and still get help - even if you cannot speak to the Emergency Response Center. Simply press your Personal Help Button to activate your Rescue Alert unit.
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Testing Your Rescue Alert Our goal at Rescue Alert is to test each Rescue Alert unit every 30 days. Testing can usually be done in less than 3 minutes, and will not disturb any of your responders. The purpose of testing is to provide security and peace of mind. This is accomplished through regular usage, which promotes confidence and familiarity with the Rescue Alert system.
Cancel Button must be pressed within 10-15 seconds of activation; otherwise, the Response Center will already be on the line with you. The Response Center is ready 24 hours a day, therefore, it is best to allow your Rescue Alert unit to complete the call and tell the attendant that you accidentally activated your Rescue Alert unit.
The POWER light is normally green. If your Rescue Alert unit becomes unplugged from the AC power outlet, the POWER light will be red. It is important not to connect your Rescue Alert unit to an AC outlet that is controlled by a light switch. If the wall switch is turned off, the POWER light will be red even if the Power Cube is plugged into a power outlet.
The microphone in your Rescue Alert unit is sensitive enough to hear voice communication around corners and in other rooms of your home. You do not need to be in the same room with the Rescue Alert unit for the response center to hear you! If you can not reply, do not worry, help will automatically be summoned.
Check-In Alarm Your Rescue Alert unit can be set to provide for your assistance even when you are unable to get to a telephone or push your Personal Help Button. Using the Check-In Alarm allows the Response Center to automatically check on you if you fail to respond to your Rescue Alert Check-In request.
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Monitor Mode The RA400 can be placed in monitor mode. This will allow the troubleshooter to hear what the unit is doing during each step of the call-in process. By placing the unit into monitor mode you may be able to discover what the problem is. Put the unit in monitor mode by pressing the Test/Learn button on the back of the unit twice.
Purchases Rescue Alert warrants, for a period of one year from the date of shipment to the original customer, that the products it sells are free from defects in material and workmanship. During the warranty period, Rescue Alert will, at its option, either repair or replace products which prove to be defective.
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