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Frame
Quick Start Guide
For more Skylight products, visit
www.skylightframe.com

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Do you have a question about the Frame and is the answer not in the manual?

Questions and answers

S Hardeman
March 5, 2025

My skylight keeps loosing wi-fi

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1 comments:
Mr. Anderson
March 5, 2025

The Skylight Frame may keep losing Wi-Fi due to poor signal strength. This can happen if the frame is too far from the Wi-Fi router. To improve connectivity, place the frame closer to the router and check the Wi-Fi signal strength in the settings menu. If the signal is weak, move the frame to a location with better Wi-Fi coverage. If issues persist, consider resetting the Wi-Fi router or updating the frame’s software.

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Lyn Smith
February 27, 2025

how do i erase an event that is in the skylight calender?

1 comments:
Mr. Anderson
May 14, 2025

To erase an event in the Skylight Frame calendar, click on the date of the event you want to remove. Then, click the trashcan icon in the upper right-hand corner of the screen. Confirm deletion by clicking the "Delete" button and make sure to check "Move to Trash" before the item is permanently deleted.

This answer is automatically generated

Lyn Smith
February 27, 2025

how do you erase an event that i put on my skylight calender?

1 comments:
Mr. Anderson
May 14, 2025

To erase an event on the Skylight Frame calendar, click on the date of the event, then click the trashcan icon in the upper right-hand corner of the screen. Confirm the deletion by selecting "Delete" and check "Move to Trash" to complete the process.

This answer is automatically generated

Terry Smith
January 18, 2025

Filling up the app, first up it instructs me to "Enter your email to start" Is this my Skylight email address or my usual personal email address ?

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1 comments:
Mr. Anderson
February 4, 2025

Your personal email address is required to start the Skylight app.

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Summary of Contents for Skylight Frame

  • Page 1 Frame Quick Start Guide For more Skylight products, visit www.skylightframe.com...
  • Page 2 Contents of the box • Skylight Frame • Base Mount • Stand & Screws (a & b ) • Wall Mount & Screws (c ) • Power Cable Features Features At A Glance Send Photos Swipe Zoom Heart Button WiFi...
  • Page 3: Features At A Glance

    Send Photos Skylight Plus Use the Skylight app to send dozens of photos at once or attach up to If you have purchased the Skylight Plus plan, you can manage all of the 25MB of photos when emailing to your unique Skylight email address, Frames under your account and gain access to these premium features: and the photos will automatically appear on your Frame.
  • Page 4: Setup Instructions

    Setup Instructions Wall Mount Display your Frame horizontally or vertically and photos will automatically rotate to fit the Frame’s orientation. For video instructions, visit youtube.com/c/SkylightFamily Attach the mount to the wall using the provided anchors Stand and matching screws (c), with the pleat facing towards you.
  • Page 5: Getting Started

    Frame, like and comment on photos, and more. on your Frame using the on-screen keyboard. Configure Settings Access your Frame’s settings by tapping on the gear icon to find your device’s email address and configure your device. Scan to download...
  • Page 6: Need Help

    Or contact us at help@skylightframe.com • Rotate: Rotate photos on your Frame • Pause: Pause on your favorite photos Make sure to download the Skylight app to get the most out of • Albums: View and manage your albums (Plus feature) your Calendar! •...
  • Page 7 RF Exposure Statement Notes This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102.

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