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Fault
The appliance is not work-
ing.
The programme does not
start.
The door cannot be opened.
The water is not draining.
Cause
There has been a power cut.
You have not pressed Start/
Reload
.
Door is not closed.
Childproof lock is activated.
- Finished in + is activ-
ated.
Laundry is caught in the
door.
is activated.
The temperature is too high.
Water level is too high.
Programme with active oxy-
gen has been stopped; the
active oxygen is removed.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Troubleshooting en
troubleshooting
Check whether the lighting in your
▶
kitchen or other appliances are
working.
Press Start/Reload
▶
Close the door.
1.
Press Start/Reload
2.
programme.
→ "Deactivating the childproof
▶
lock", Page 40
Check whether - Finished in +
▶
is activated.
→ "Buttons", Page 23
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload
4.
programme.
Continue the programme by select-
▶
ing Spin or
ing Start/Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 39
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 39
Start the
Drain programme.
▶
Wait until there is no active oxygen
▶
in the drum.
Open the door using the emergency
▶
release.
→ "Emergency release", Page 57
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
.
to start the
to start the
Drain and press-
.
51
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