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Beoplay EQ first-time setup
We recommend that you charge your Beoplay EQ before using them for the first time. Use the
Google Fast Pair* feature to discover nearby Bluetooth devices, making it easier for you to get
connected right from the start.
Also, we recommend you set up your Beoplay EQ in the Bang & Olufsen app. If not already
installed, you can download the app below.
Note: Always remember to update your product to the latest software. We are committed to
continuously work on improvements, so if you experience any issues with your Beoplay EQ,
please try updating to the latest software. If the issue persists, please contact our
who is ready to help you 24/7.
*Supported from software version 6.1.2
1.
Charge Beoplay EQ for at least 20 minutes
Place both earphones in the charging case and close the case lid.
o
Connect the included USB-A to USB-C cable to your charging case and to a
o
charging adapter and connect the charging adapter to a power supply.
After charging your Beoplay EQ for approximately 2 hours using the included
o
USB cable or 2.5 hours using a QI-certified wireless charging pad, they are now
ready for the first-time setup.
Note: A charging adapter of a maximum of 5V / 3A can be used to charge your
Beoplay EQ.
Instructions Manual
1
Customer Care
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Table of Contents
Summary of Contents for b&o Beoplay EQ
- Page 1 Google Fast Pair* feature to discover nearby Bluetooth devices, making it easier for you to get connected right from the start. Also, we recommend you set up your Beoplay EQ in the Bang & Olufsen app. If not already installed, you can download the app below.
- Page 2 Setup in the Bang & Olufsen app Download the Bang & Olufsen app if not already installed on your device. In the app, you can add Beoplay EQ and from there you can update the software, create your own sound profile in Beosonic, and more.
- Page 3 If your device is already paired with and connected to Beoplay EQ, and you would like to Bluetooth pair with another device, you can initiate Bluetooth pairing from the Bang & Olufsen app. Once Beoplay EQ are added to the app and selected, you are directed to the product page as shown below.
- Page 4 1. Check the software version Make sure you are running the latest software version. Go to the Bang & Olufsen app and verify that you have the latest version of the app as well as the latest Beoplay EQ software installed. Please see How do I add my Beoplay EQ to the Bang &...
- Page 5 Beoplay EQ feature a new generation of Adaptive Active Noise Cancellation (ANC) technology. Beoplay EQ have a total of 6 microphones, allowing for the use of the best directional beamforming technology with significant improvements to call and speech quality. The noise cancellation is processed through a hybrid ANC system which is a combination of a feed- forward ANC and a feed-back ANC.
- Page 6 The ANC level can be adjusted in the Bang & Olufsen app, provided that the Beoplay EQ and the app are updated to the latest version.
- Page 7 If you play music at moderate volume levels, the battery in your Beoplay EQ can support up to 6.5 hours of playtime with ANC on and 7.5 hours with ANC off. For the Beoplay EQ, a fully charged case provides up to 2 extra earphone charges. This means that you will have up to 3 charges (including the first charge) and the equivalent of up to 20 hours (ANC on) / 24 hours (ANC off) of playtime when on-the-go.
- Page 8 Please note that the charging time depends on the charging adapter that is used. The maximum recommended charger is 5V / 3A.
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