Faults and what to do about them.
Faults
Water is leaking from the
machine.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
The door cannot be
opened.
The programme will not
start.
The drum briefly jerks or
judders after the pro-
gramme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Residual water in the
care-product compart-
ment i .
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
■
Have you pressed the A button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter. ~ Page 30
■
Is the supply hose kinked or trapped?
■
The safety function is activated. Stop the programme? ~ Page 25
■
Is $ selected (Rinse Stop = no final spin)? ~ Page 25
■
Can the door only be opened by the emergency release? ~ Page 31
■
Have you pressed the A button or selected Ready in time?
■
Is the door closed?
■
Is the E childproof lock activated? Deactivate it. ~ Page 24
■
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Is $ selected (Rinse Stop = no final spin)? ~ Page 25
■
Clean the drain pump. ~ Page 29
■
Clean the drain pipe and/or the drain hose.
■
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Easy-Iron selected (depending on the model)? ~ Page 21
■
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
■
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
■
Faults and what to do about them.
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