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USER MANUAL
SM-F916W
English (CA). 02/2021. Rev.1.1
www.samsung.com/ca

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Summary of Contents for Samsung SM-F916W

  • Page 1 USER MANUAL SM-F916W English (CA). 02/2021. Rev.1.1 www.samsung.com/ca...
  • Page 2: Table Of Contents

    Game Booster Entering text Samsung Kids SmartThings Apps and features Sharing content Music Share Installing or uninstalling apps Smart View Phone 100 Samsung DeX Contacts 106 Link to Windows Messages 107 Samsung Global Goals Internet 107 Google apps Camera Gallery...
  • Page 3 122 Lock screen 123 Smart Lock 123 Always On Display Health and Safety 124 Biometrics and security 125 Face recognition 127 Fingerprint recognition 129 Samsung Pass 131 Secure Folder 134 Privacy 134 Location 135 Accounts and backup 135 Samsung Cloud 136 Google...
  • Page 4: Key Features

    Camera Samsung DeX Take high-resolution, high-quality photos or Experience multitasking on a large videos. You can also take professional-level screen with the Samsung DeX wireless videos in pro video mode. Refer to Camera connection. Refer to Samsung DeX for more for more information.
  • Page 5: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 6 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
  • Page 7: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
  • Page 10: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout Unfolded Inner front camera Light sensor/ Magnetic sensor Speaker Microphone Hall sensor Volume key Side key (Fingerprint Main screen recognition sensor) Home button (soft button) SIM card tray Light sensor Earphone jack / Multipurpose jack (USB Type-C) Speaker Microphone...
  • Page 12 Basics Folded Speaker Proximity/Light sensor Cover camera Hall sensor Cover screen Home button (soft button) Flash GPS antenna Rear camera Microphone Light sensor NFC antenna / MST antenna / Wireless charging coil Main antenna...
  • Page 13 Basics • Fold the device before putting it in a bag or storing it. Be sure to not store the device unfolded as there is a chance that another object could damage the device, such as by scratching or puncturing the screen. •...
  • Page 14 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 15 Basics Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.
  • Page 16 Basics Using the device when folded (Flex mode) You can use the device folded. When the device is folded within a certain range, you can set the device upright without using a tripod. When you fold the device, the layout of some apps will automatically change. For example, when using the Camera app, the shooting options at the top of the screen will go down for easier control.
  • Page 17: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Only use a Samsung-approved battery, charger, and cable specifically designed for your device. An incompatible battery, charger, or cable can cause serious injuries or damage to your device.
  • Page 18 The device may not charge properly or may overheat, or the device and the cards may be damaged. • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
  • Page 19 Basics Quick charging Launch the Settings app, tap Device care → Battery → Charging, and then activate the feature you want. • Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging. • Fast wireless charging: To use this feature, use a charger and components that support the fast wireless charging feature.
  • Page 20 • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless PowerShare feature, visit the Samsung website. • To charge properly, do not move or use either device while charging.
  • Page 21 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 22: Nano-Sim Card

    Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 23: Turning The Device On And Off

    Basics Turning the device on and off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device.
  • Page 24: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key and the Volume Down key simultaneously, and then tap Emergency mode.
  • Page 25: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
  • Page 26: Transferring Data From Your Previous Device (Smart Switch)

    • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 27 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 28: Understanding The Screen

    Basics Understanding the screen Cover screen and Main screen You can use two screens by folding or unfolding your device. To use the device conveniently with one hand, use the Cover screen by folding the device. To view content on the large screen, switch to the Main screen by unfolding the device.
  • Page 29 Basics Using your device with one hand The device has been designed to fit nicely into one hand while folded so you can conveniently use it to make calls, view messages, or quickly browse the Internet. Launch any app that you want to use with ease on the Cover screen. Phone Messages Internet...
  • Page 30 Basics Controlling the touchscreen Tapping Tapping and Tap the screen. holding Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position. Swiping Spreading and pinching Swipe upwards, downwards, to...
  • Page 31 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 32 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. •...
  • Page 33 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 34 Basics Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 35 Basics • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 36 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 37: Notification Panel

    Basics Icon Meaning Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 38 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Quick setting buttons Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
  • Page 39 Basics Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.
  • Page 40: Screen Capture And Screen Record

    Basics Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 41: Entering Text

    Basics Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. • To write or draw on the screen, tap •...
  • Page 42 • : Search for content and enter it. • : Translate text and enter it. • : Enter your personal information registered to Samsung Pass. • : Share video links. • : Add an item from the clipboard. •...
  • Page 43 Basics Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 44: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 45: Phone

    Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.
  • Page 46 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 47 Apps and features Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap Blocking phone numbers Block calls from specific numbers added to your block list.
  • Page 48: Contacts

    Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate...
  • Page 49 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. •...
  • Page 50: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 51: Internet

    Apps and features Deleting messages Tap and hold a message to delete, then tap Delete. Changing message settings Launch the Messages app and tap → Settings. You can block unwanted messages, change notification settings, and more. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.
  • Page 52: Camera

    Apps and features Using secret mode If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages. → Turn on Secret mode. Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode.
  • Page 53 Apps and features Tap the image on the preview screen where the camera should focus. To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag the adjustment bar towards to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.
  • Page 54 Apps and features Using zoom features Select or drag it to upwards or downwards to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : The Ultra wide camera lets you take wide-angle photos or record wide-angle videos of things like landscapes.
  • Page 55 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
  • Page 56 Apps and features Using the camera with the device fully folded You can take photos or record videos with one hand while your device is folded. Launch the Camera app on the Cover screen. Taking selfies using the rear camera You can view the preview on the Cover screen and take self-portraits with the rear camera.
  • Page 57 Apps and features Using dual preview screens You can preview the scene being shot on both the Main and Cover screens to see what it looks like. On the preview screen, tap The Cover screen will turn on. to take a photo or tap to record a video.
  • Page 58 Apps and features to take a photo. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a photo.
  • Page 59 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO and tap to record a video. • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap •...
  • Page 60 Apps and features Single take mode Take various photos and videos in just one shot. Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated. On the shooting modes list, tap SINGLE TAKE. and move the camera to capture the scene you want.
  • Page 61 Apps and features • : Change the focus mode. Drag the adjustment bar towards to manually adjust the focus. To switch to auto focus mode, tap MANUAL. • : Change the exposure value. This determines how much light the camera’s sensor receives.
  • Page 62 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
  • Page 63 Apps and features Live focus mode / Live focus video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. On the shooting modes list, tap MORE →...
  • Page 64 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video.
  • Page 65 Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
  • Page 66 Apps and features Customizing camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimizer: Set the device to adjust the colour settings and apply the optimized effect automatically depending on the subject or scene.
  • Page 67 Apps and features • Pro video size: Select an aspect ratio and resolution for videos you want to take in pro video mode. Using a higher resolution will result in higher quality videos, but they will take up more memory. •...
  • Page 68 Apps and features • Pictures as previewed: Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them. • Grid lines: Display viewfinder guides to help composition when selecting subjects. •...
  • Page 69: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Create movies. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as...
  • Page 70 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Bixby Vision Image and video thumbnail Add the image to favourites. Delete the image. Modify the image.
  • Page 71 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. Display your videos. More options Capture the current screen. Create an animated GIF. Rewind or fast-forward by dragging the bar.
  • Page 72 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
  • Page 73: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Available features may vary depending on the service provider.
  • Page 74 Apps and features Deleting an emoji → Manage emojis, tick the emoji Launch the AR Zone app and tap AR Emoji Camera. Tap you want to delete, and then tap Delete. The emoji and its emoji stickers will be deleted. Capturing photos or videos with emojis Create fun photos or videos with emojis using various shooting modes.
  • Page 75 You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
  • Page 76 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. Launch the AR Zone app and tap AR Doodle.
  • Page 77: Bixby

    Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 78 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio devices, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
  • Page 79: Bixby Vision

    • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.
  • Page 80: Bixby Routines

    Apps and features Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to reduce jarring of your eyes and ears when you use the device before going to bed.
  • Page 81 Apps and features Using routines Running auto routines Auto routines will run automatically when their conditions are detected. Running manual routines For manual routines which you set the running condition as Start button tapped, you can run them manually by tapping the button whenever you want. Launch the Settings app and tap Advanced features →...
  • Page 82: Multi Window

    Apps and features Multi window Introduction Multi window lets you run up to three apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view •...
  • Page 83 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 84: Samsung Daily

    Access additional card options. Contents If you want to deactivate Samsung Daily, tap and hold an empty area, or pinch your fingers together on the Home screen. Then, swipe to the right on the screen and tap the Samsung Daily switch to deactivate it.
  • Page 85: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • To make payments with Samsung Pay, the device may require a connection to a Wi-Fi or mobile network, depending on the region. • This app’s availability and supported features may vary depending on the service provider.
  • Page 86 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.
  • Page 87: Samsung Health

    Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap Manage items at the bottom of the trackers list.
  • Page 88: Samsung Notes

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 89: Galaxy Wearable

    Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 90: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.
  • Page 91: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 92: My Files

    Apps and features To mute certain sound sources, tap for the corresponding direction that sound is to be muted. The icon will change to and the sound will be muted. Muted sound source Unmuted sound source My Files Access and manage various files stored in the device. Launch the My Files app.
  • Page 93: Game Launcher

    Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...
  • Page 94: Game Booster

    Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.
  • Page 95: Samsung Kids

    (Samsung Kids) to activate Open the notification panel, swipe downwards, and then tap it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 96: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings...
  • Page 97 • Everyone: Allow any nearby devices to share with your device. Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. Launch the Gallery app and select an image.
  • Page 98: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share a Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 99: Smart View

    Apps and features On your friend’s smartphone, open the notification panel, swipe downwards, and then (Music Share) to activate it. You can use additional features, such as setting who to share your device with, by tapping and holding (Music Share). On your smartphone, open the notification panel and tap Media.
  • Page 100: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 101 (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
  • Page 102 Apps and features On your smartphone’s screen, tap Start now. When they are connected, the Samsung DeX screen will appear on the computer. Connecting to a TV wirelessly You can use Samsung DeX by connecting your smartphone to a TV wirelessly.
  • Page 103 • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse/trackpad, and then select the Flow pointer to phone screen switch to activate it.
  • Page 104 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 105 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.
  • Page 106: Link To Windows

    Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as photos or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...
  • Page 107: Samsung Global Goals

    These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
  • Page 108: Introduction

    Settings Introduction Customize device settings. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 109: Wi-Fi

    Settings • Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 110 Settings Viewing the Wi-Fi network quality information View the Wi-Fi network quality information, such as the speed and stability. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap →...
  • Page 111: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 112: Nfc And Payment

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 113: Data Saver

    Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
  • Page 114: Mobile Data Only Apps

    Settings To select apps to use data without restriction, tap Allow app while Data saver on and select apps. Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.
  • Page 115: More Connection Settings

    Configure Mobile Hotspot, and then deselect Hide my device. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customize settings to control other connection features.
  • Page 116: Sounds And Vibration

    Settings The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → →...
  • Page 117: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimized for various types of audio, such as movies, music, and voice.
  • Page 118: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Swipe left or right for snooze: Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel.
  • Page 119: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.
  • Page 120: Motion Smoothness

    Settings • Continue apps on cover screen: Set the device to switch the apps you are using on the Main screen to the Cover screen when you fold the device. • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.
  • Page 121: Screen Zoom

    Settings Optimizing the full screen colour balance Optimize the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.
  • Page 122: Themes

    Settings Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. •...
  • Page 123: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen →...
  • Page 124: Biometrics And Security

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
  • Page 125: Face Recognition

    Settings • Install unknown apps: Set the device to allow the installation of apps from unknown sources. • Other security settings: Configure additional security settings. Some features may not be available depending on the service provider. Face recognition You can set the device to unlock the screen by recognizing your face. •...
  • Page 126 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Select whether you are wearing glasses or not and tap Continue.
  • Page 127: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 128 Settings • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognize your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. •...
  • Page 129: Samsung Pass

    Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
  • Page 130 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
  • Page 131: Secure Folder

    On the Samsung Pass main screen, tap → Settings → Leave Samsung Pass. • Your Samsung account will remain active. • The Samsung Pass data on other devices signed in to your Samsung account will also be deleted. Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others.
  • Page 132 Settings Setting an auto lock condition for Secure Folder Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder.
  • Page 133 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
  • Page 134: Privacy

    • Send diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customization Service. • Advanced: Configure advanced settings for privacy.
  • Page 135: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
  • Page 136: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
  • Page 137: Advanced Features

    • Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. • Link to Windows: Instantly access data saved in your device on your computer. Refer to Link to Windows for more information.
  • Page 138: Motions And Gestures

    Settings • Video enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. • Send SOS messages: Set the device to send help messages by pressing the Side key several times.
  • Page 139: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 140: Device Care

    Settings • Wind Down: Activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. • Parental controls: Manage your children’s digital use. Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security.
  • Page 141: Storage

    • You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Device care → Memory.
  • Page 142: Apps

    Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management.
  • Page 143: Accessibility

    Settings To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply.
  • Page 144: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence.
  • Page 145: Appendix

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are using at the top of the screen.
  • Page 146 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
  • Page 147 Appendix Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard. • Swiping to the left or right: Open the contextual menu and scroll through the options. •...
  • Page 148 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Screen reader → Settings. • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. •...
  • Page 149 Appendix • Dark screen with Side key: Set the device to function normally with the screen off. • Status bar information: Select items to read aloud when you tap the screen three times with two fingers. • Developer options: Set options for app development. Using the device with the screen turned off For privacy, you can set the device to function normally with the screen off.
  • Page 150 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
  • Page 151 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty distinguishing colours. The device changes the default colours into more recognizable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity.
  • Page 152 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Visibility enhancements → Magnification. • Triple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.
  • Page 153 Appendix Hearing enhancements Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility → Hearing enhancements → Hearing aid support, and then tap the Hearing aid compatibility switch to activate it. Amplify ambient sound Set the device to amplify the sound around you to help you hear better when using an earphone.
  • Page 154 Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Subtitle settings → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. Sound detectors Set the device to detect a baby crying or your doorbell.
  • Page 155 Appendix Baby crying detector Launch the Settings app and tap Accessibility → Hearing enhancements → Sound detectors → Baby crying detector → Start. Doorbell detector Launch the Settings app and tap Accessibility → Hearing enhancements → Sound detectors → Doorbell detector. Tap Record to make a recording of your doorbell.
  • Page 156 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu.
  • Page 157 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Assistant plus, and then tap the switches next to the apps you want to activate. Answering or ending calls Change the method for answering or ending calls.
  • Page 158 Appendix Tap duration Set the duration you must touch the screen for the device to recognize it as a tap. Launch the Settings app, tap Accessibility → Interaction and dexterity → Tap duration, tap the switch to activate it, and then set the time. Ignore repeated touches Set the device to recognize only the first tap within a set time when you tap the screen repeatedly.
  • Page 159 Appendix Advanced settings Launching accessibility features quickly Set to open accessibility features quickly. Launch the Settings app, tap Accessibility → Advanced settings → Side and Volume up keys, and then tap the switch to activate it. Then, select an accessibility feature to open when you simultaneously press the Side key and the Volume Up key.
  • Page 160 Appendix Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages. Launch the Settings app, tap Accessibility → Advanced settings → Flash notification, and then tap the switches next to the options you want to activate.
  • Page 161 Appendix Bixby Vision for accessibility When you activate the Bixby Vision accessibility features, you can use additional Bixby Vision features. Launch the Settings app, tap Accessibility → Advanced settings → Bixby Vision for accessibility, and then tap the switch to activate it. Tap Open Bixby Vision.
  • Page 162: Troubleshooting

    Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 163 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 164 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 165 • Free some storage by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 166 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
  • Page 167: Removing The Battery

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 168: Health And Safety

    • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 169 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 170 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 171 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 172 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 173 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 174 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 175 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 176 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 177 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 178 Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers.
  • Page 179 Health and Safety to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety.
  • Page 180 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 181 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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