Vibe Go User Manual

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Vibe Go, Vibe Go Charger

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Summary of Contents for Vibe Go

Page 1 Vibe Go, Vibe Go Charger...
Page 2: Table Of Contents
What you’ll find in the box Get to know your hearing aids Get to know your charger Activate and charge your Vibe Go before first use Turning on and off Inserting and removing the hearing aids How to change Click Sleeves ...
Page 3 Check charging status Switch off the hearing aids for long term storage Daily use Adjusting the volume Audio streaming with iPhone Airplane mode for hearing aids Troubleshooting for hearing aids and charger Technical information Country-specific information USA and Canada Australia and New Zealand Conformance information for charger ...
Page 4: Intended Use
The charger is intended to charge our specific hearing aids with built-in power cells (lithium-ion rechargeable batteries). The Vibe app is intended to support self-fitting and fine-tuning of the hearing aid.
Page 5 NOTICE It is necessary to use the Vibe app to set up the device. The left and the right hearing aid are intended to be worn together. They operate as a set. CAUTION Please read this user guide and the safety and maintenance information thoroughly and completely to avoid damage and injury.
Page 6: Your Hearing Aids
Your hearing aids A power cell (lithium-ion rechargeable battery) is permanently built into your hearing aid. This enables easy charging with your charger. The wireless functionality enables advanced audiological features and synchronization between your two hearing aids. Your hearing aids feature Bluetooth® Low Energy* technology allowing for easy data exchange with your smartphone, and for seamless audio streaming with your iPhone**.
Page 7: How To Use Qr Codes
How to use QR codes Please download the Vibe App to personalize your hearing aids. You will find QR codes throughout the user guide. These QR codes will help you to install the Vibe app or to view instructional videos.
Page 8 3. The phone will automatically scan the QR code. When your smartphone reads the QR code, a link will appear. Click the link to go to the video. Please note that not all smartphone readers work the same. Some may require additional steps.
Page 9 For adults 18 years and older with mild to moderate hearing loss. WARNING Contact your primary care provider before using this product if you currently experience any of these conditions as it may not be appropriate for you: severe hearing loss or deafness in at least one ear a steep decline in hearing ability within the last 90 days in one or both ears active discharge within the last 90 days...
Page 10: What You'll Find In The Box
What you’ll find in the box Left and right hearing aid, Charger + USB-Cable Click Sleeve S attached. Click Sleeves Cleaning brush Cleaning cloth sizes XS, M, and L...
Page 11: Get To Know Your Hearing Aids
Get to know your hearing aids ➊ ➌ ➍ ➋ ➊ ➌ Click Sleeve Charging contacts ➋ ➍ Microphone openings Side indicator (R = right ear, L = left ear) You can use the following standard Click Sleeves: Click Sleeve closed (standard) Click Sleeve vented (optional)
Page 12: Get To Know Your Charger
Get to know your charger ➊ ➐ ➌ ➏ ➋ ➌ ➌ ➍ ➎ ➍ ➎ ➊ ➎ Push button ➋ ➏ Charging cups USB power port ➌ ➐ LEDs – hearing aids USB power cable ➍ LED – charger...
Page 13: Activate And Charge Your Vibe Go Before First Use
Activate and charge your Vibe Go before first use Turning on and off Turning on: Take the hearing aids out of the charger. Turning off: Place the hearing aids in the charger. Inserting and removing the hearing aids Inserting a hearing aid: Identify right and left hearing aid so that you insert it in the correct ear.
Page 14 Make sure the Click Sleeve is positioned correctly. The shape should follow the shape of the hearing aid. Hold the hearing aid correctly before inserting it.
Page 15 The flap of the Click Sleeve should be pointing to the front side of the ear.
Page 16 WARNING Risk of injury! Always wear the hearing aid with a Click Sleeve. Make sure that the Click Sleeve is completely attached. You should feel that it snaps into place. Ensure that only a single Click Sleeve is attached to each hearing aid.
Page 17 NOTICE Push the device into the intended position, making sure there is no discomfort/resistance. Place the hearing aid in the outer ear and twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal.
Page 18 If you have problems inserting the hearing aid, use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the hearing aid.
Page 19 Removing a hearing aid: Grip the hearing aid with two fingers and pull it out. Clean and dry your hearing aids after usage. Read more in the Safety and maintenance information.
Page 20: How To Change Click Sleeves
How to change Click Sleeves The hearing aids come with the size S Click Sleeves pre-attached. If you do not feel comfortable using this size, you can change the Click Sleeves. Please note that left and right ear sizes may differ.
Page 21 Choose a smaller size if the hearing aid is pressing on your ear. Choose a larger size if the hearing aid feels loose or makes whistling noise. Removing Click Sleeve Grab and pull off the Click Sleeve. Installing new Click Sleeve Make sure that the tap of the Click Sleeve matches the printed line on the hearing aid.
Page 22: Charging
Charging Connect the charger and the electrical plug with the USB cable. Use the plug and cable which came with the device. ➋ ➊ Keep the hearing aids inside the charger. While charging, the lights are pulsing green. Your hearing aids are now activated. The lights change to constant green when the batteries are fully charged...
Page 23: Charge Devices While On The Go
Charge devices while on the go Charging hearing aids Place the right hearing aid in the charging cup marked with an “R”, and the left hearing aid in the charging cup marked with an “L”. Close the charger’s lid.
Page 24: Charging Via Electrical Outlet
The hearing aids are automatically turned off and start charging. The charging status is shown for 7 seconds. LED indicators pulsing green: hearing aids are charging. If not: see the troubleshoot section. Charging via electrical outlet Connect the charger to the power adapter and plug it into an electrical outlet.
Page 25: Check Charging Status
The LEDs start pulsing green to indicate that the hearing aids and the charger are being charged. If not: see troubleshoot section. Constant-on green LEDs indicate that charging is completed. For wireless charging, the LEDs will turn off when charging is completed.
Page 26 If the status LED does not light up when you press the button, check the following: ● The charger is off. Press and hold the button for 5 seconds to turn on the charger. The charger’s internal battery is too low to display the status. Connect the charger to an electrical outlet, wait several minutes and try again.
Page 27 LED when you are mobile Blinking orange Internal charger battery empty. Charging of hearing aids is not possible. Hearing aid LED Pulsing green Hearing aid is being charged. Green Hearing aid is fully charged. LED is off No hearing aid is in the charger, hearing aid is not placed correctly, or charger is off.
Page 28 Hearing aid LED Pulsing orange Cooling phase. Charging is resumed when the device has cooled down. Please refer to section "Troubleshooting". Blinking red Hearing aid error. Please refer to section "Troubleshooting".
Page 29: Switch Off The Hearing Aids For Long Term Storage
Switch off the hearing aids for long term storage Put the hearing aids in the charger and close the lid. Disconnect the charger from the electrical outlet. Press and hold the button for 5 seconds to turn the charger and the hearing aids off.
Page 30: Daily Use
Adjusting the volume Your hearing aids automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, use the Vibe App. An optional signal can indicate the volume change. Audio streaming with iPhone Your hearing aids are Made for iPhone hearing aids. This means you can get phone calls and listen to music from your iPhone directly into your hearing aids.
Page 31 “Made for iPhone”, “Made for iPad”, and “Made for iPod” mean that an electronic accessory has been designed to connect specifically to iPhone, iPad, or iPod, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Page 32: Airplane Mode For Hearing Aids
Bluetooth, however direct audio streaming will not be possible and other functions will not be available. To deactivate or activate the Bluetooth mode, use the Vibe app. An alert tone indicates when Bluetooth mode is deactivated or activated.
Page 33: Troubleshooting For Hearing Aids And Charger
Troubleshooting for hearing aids and charger If the status LEDs do not light up when you insert the hearing aids, check the following: The hearing aids are not correctly placed. Push them slightly into their charging cups or close the charger’s lid. The charger is turned off.
Page 34 Hearing aid LED Blinking red An error in the hearing aid has occurred. ● Take the respective hearing aid out of the charger and disconnect the charger from the power supply. ● Contact your customer service for support. LED is off No hearing aid is in the charger, hearing aid is not placed correctly, or charger is off.
Page 35 Charger LED LED is off (wireless charging). Charger is fully charged Pulsing orange ● Charger has reached the temperature limit and is now in a cooling phase. Charging is resumed after cooling down (about 15 minutes). ● Do not touch the hearing aids while the LEDs are pulsing orange. The hearing aids may be hot.
Page 36 Blinking red An error in the charger has occurred. ● Take the hearing aids out of the charger and disconnect the charger from the power supply. ● Reconnect the charger to the power supply and re-insert the hearing aids in the charging cups. If the LEDs are still blinking red.
Page 37 No LED lights are on. ● Check if the power supply is connected correctly. For more information about troubleshooting, please visit www.vibe-hearing.com.
Page 38: Technical Information
Technical information Output 2cc coupler OSPL 90 (Peak) 118 dB SPL HFA-OSPL 90 110 dB SPL Fitted OSPL 90 103 dB SPL Frequency range and noise Frequency range 100 – 9500 Hz Equivalent input noise 17 dB SPL Total harmonic distortion 1% / 1% / 1% / 1% 500 / 800 / 1600 / 3200 Hz...
Page 39 Battery Battery runtime (without streaming) up to 26 h Battery runtime (incl. 2 h streaming) up to 23 h All measurements with the 2 ccm coupler were performed according to ANSI S3.22-2014 and IEC 60118-0:2015 if applicable.
Page 40 Pre-configured sound profiles: Preconfigured sound profiles profile 1 profile 2 profile 3 profile 4 profile 5 profile 6 ...
Page 41: Country-Specific Information
Country-specific information USA and Canada Certification information for hearing aids with wireless functionality: Vibe Go ● DBIF1 ● FCC ID: 2AXDT-DBIF1 ● IC: 26428-DBIF1Important information Australia and New Zealand Important information: If battery is swallowed contact the Poisons Information Hotline on...
Page 42: Conformance Information For Charger
Conformance information for charger The CE mark indicates conformity with the following European directives and regulations: ● 2017/745 concerning medical devices. ● 2011/65/EU RoHS concerning the restriction of hazardous substances The CE mark indicates conformity with certain European directives. The full text of the declaration of conformity can be obtained from www.wsaud.com.
Page 43 Operation is subject to the following conditions: ● This device may not cause harmful interference, ● this device must accept any interference received, including interference that may cause undesired operation, and ● the user shall keep a minimal distance of 20 cm (8 in) during the charging process.
Page 44 WSAUD A/S WSAUD A/S Nymøllevej 6 Nymøllevej 6 3540 Lynge 3540 Lynge Denmark Denmark 0123 Document No. 04866-99T02-7600 EN Order/Item No. 210 147 38 Master Rev02, 03.2022 © 03.2022, WSAUD A/S. All rights reserved www.vibe-hearing.com...

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