Ledger Nano S Plus User Manual
  1. Manuals
  2. Brands
  3. Ledger Manuals
  4. Cell Phone Accessories
  5. Nano S Plus
  6. User manual

Ledger Nano S Plus User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual
Ledger Nano S Plus

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Nano S Plus and is the answer not in the manual?

Questions and answers

Frank
February 11, 2025

My nano s plus keeps shutting down-why????

0
2 comments:
Mr. Anderson
February 12, 2025

Your Ledger Nano S Plus may be shutting down due to a firmware-related issue. Users have reported that certain apps, such as Polkadot, Algorand, and Cardano, cause the device to crash when performing actions like signing transactions or verifying addresses. This issue occurs specifically when using a passphrase with firmware version 1.3.0. Under firmware 1.1.2, these apps worked without problems. Other apps like Bitcoin, Ethereum, XRP, Solana, Cosmos, and Stellar do not experience this issue with a temporary passphrase. If your device restarts after entering the PIN, it could also be a hardware or power-related issue. Updating your firmware or troubleshooting through Ledger Support may help resolve the problem.

This answer is automatically generated

0
Peter
June 9, 2025

@Mr. Anderson when I turn it on it goes right to welcome to nano and then goes to close, exit control center

0
Peter
June 9, 2025

How can I get live support for my nano s plus

0
Peter J Larioni
June 9, 2025

my nano s plus is stuck and I cannot move it. I need help.

0

Subscribe to Our Youtube Channel

Related Manuals for Ledger Nano S Plus

Summary of Contents for Ledger Nano S Plus

  • Page 1 User Manual Ledger Nano S Plus...
  • Page 2 Contributors ● Cécile Leang | Knowledge Base Manager Document history Author Date Modification purpose Cécile Leang 25/01/2022 Document creation Benoit Lucet 02/02/2022 Document review Cécile Leang 19/02/2022 Modifications after review Romain Muguet 21/02/2022 Document review Cécile Leang 22/02/2022 Modifications after review...
  • Page 3 Plus, use the main features, and protect your device. Prerequisites Before you start using your Nano S Plus, you need to make sure that you complete the following requirements: ● A computer with at least Windows 8.1, macOS 10.14 64-bit), or Linux Ubuntu 16.10 64-bit) or a smartphone with at least Android 8.1 or i0S 13 .

  • Page 4: Table Of Contents

    Content Getting Started 1 Checking if your Ledger Nano S Plus is genuine 2 Setting up your Ledger Nano S Plus 3 Updating your Ledger Nano S Plus firmware Exploring features 1 Downloading and installing Ledger Live 2 Getting started with Ledger Live...

  • Page 5: Getting Started

    Getting Started...

  • Page 6: Checking If Your Ledger Nano S Plus Is Genuine

    Use this guide to make sure your Ledger device is genuine, and not fraudulent or counterfeit. A few simple checks will assure you that your device is a genuine Ledger product: Box contents...
  • Page 7 Box contents of the Ledger Nano S Plus ) 1.2 Checking the recovery sheets came blank Upon setup, your Ledger device will generate a new, unique set of 24 words called a recovery phrase. All the words should be backed up onto a blank recovery sheet.
  • Page 8 ● If your Ledger device came with pre-filled recovery sheets. Your device should be considered unsafe to use. ● If your Ledger device did not generate recovery words during setup. Your device should be considered unsafe to use. ● In those cases, please refrain from sending crypto assets to your Ledger device...
  • Page 9 1.3 Checking for factory settings ● Make sure your Ledger device was not preconfigured with a PIN code that you did not choose yourself. The device should display the following: “Welcome to Ledger Nano S Plus. Press right button to continue.”...
  • Page 10 ● Once opened, your Ledger device will no longer be refundable or exchangeable. Microcontroller MCU The Secure Element checks the full microcontroller flash at boot, as described in this blog post. If it has been modified, you'll get a warning at boot. As an additional check, you can open the device to verify that no additional chip has been added, compared with the images below, and that the MCU is an STM32F042K6U6.
  • Page 11 Application verification When opening an application, a Non Genuine warning is displayed if the app has not been signed by Ledger. A modified User Interface (as found in https://github.com/LedgerHQ/nanos-ui) will also display a warning message on boot. Root of trust...

  • Page 12: Setting Up Your Ledger Nano S Plus

    2 Setting up your Ledger Nano S Plus To get started, you can either set up your Ledger Nano S Plus as a new device or restore your device from your recovery phrase: Set up your Nano S Plus as a new device: it will generate new private keys so you ●...
  • Page 13 Ledger Live features interactive setup instructions. Simply open the app to get started. 2.1.1 Setting up as a new device 1. Connect the Ledger Nano S Plus to your computer using the supplied USB C cable. Your device should display the following: “Welcome to Ledger Nano S Plus.
  • Page 14 2.1.3 Writing down your recovery phrase Your 24-word recovery phrase will now be displayed word by word on the Ledger Nano S Plus screen. The recovery phrase is the only backup of your private keys. It will be displayed only once.
  • Page 15 ✓ Contact Ledger Support in case of doubt. 2.2 Restoring a device from your recovery phrase Restore a Ledger device from your recovery phrase to restore, replace or back up your Ledger hardware wallet. The Ledger device will recover the private keys backed up by your confidential recovery phrase.
  • Page 16 Ledger Live features interactive setup instructions. Simply open the app to get started. 2.2.1 Restoring from recovery phrase 1. Connect the Ledger Nano S Plus to your computer using the supplied USB C cable. Your device should display the following: “Welcome to Ledger Nano S Plus.
  • Page 17 ✓ Anyone with access to your recovery phrase could take your assets, store it securely. ✓ Ledger does not keep a backup of your 24 words. ✓ Never use a device supplied with a recovery phrase and/or a PIN code.

  • Page 18: Updating Your Ledger Nano S Plus Firmware

    3 Updating your Ledger Nano S Plus firmware Update your Ledger Nano S Plus to benefit from the optimal security level and user experience offered by our products. Updating your device has no impact on your crypto assets or the functionality of your device.
  • Page 19 Ledger Nano S Plus displays Processing. Your device is successfully updated once Ledger Live displays Firmware updated. You've successfully updated your Ledger Nano S Plus firmware. Ledger Live will automatically reinstall apps on your device. You may notice an increase in app storage...

  • Page 20: Exploring Features

    Exploring features...

  • Page 21: Downloading And Installing Ledger Live

    1 Downloading and installing Ledger Live Ledger Live lets you manage your crypto assets with the security of your Ledger device. It supports the Ledger Nano S Plus via USB. Prerequisites A Ledger Nano S Plus A computer (at least Windows 8.1, macOS 10.10, or Linux Ubuntu 16.10) with an internet connection.
  • Page 22 4. If a warning displays, click Yes to allow the installation of Ledger Live. 5. Once the installation completes, click Finish. 1.3 Installing Ledger Live on Linux You can install Ledger Live on Linux using the command line or the graphical user interface. Using the command line...
  • Page 23 2. Download the Ledger Live AppImage. 3. Go to the Downloads folder. 4. Right-click on the Ledger Live AppImage you downloaded and click Properties. 5. Go to the Permissions tab. 6. In the Execute field, tick Allow executing file as program.

  • Page 24: Getting Started With Ledger Live

    2 Getting started with Ledger Live The first time you use the Ledger Live application, it will help you set up your Ledger device and configure the app. Ledger Live stores your accounts and settings on your computer or phone. You will have to set up your accounts again on any additional computer or phone.
  • Page 25 2. Enter your password in the New password field. 3. Enter your password again in the Confirm password field. 4. Click on Continue. Make sure to remember your password. Losing it requires resetting Ledger Live and re-adding your accounts. This does not affect your crypto assets.

  • Page 26: Installing And Uninstalling Apps

    3 Installing and uninstalling apps Use the Manager in Ledger Live to install or uninstall apps on your Ledger hardware wallet. How apps work ● Your Ledger device securely stores your private keys giving access to your crypto assets. ● You need to install apps on your Ledger device to manage different crypto assets.
  • Page 27 Manager. 3.2 Uninstalling an app You can uninstall the app from your Ledger device. 1. Connect and unlock your Ledger Nano S Plus by entering your PIN code. 2. Hold both buttons to access Settings General.

  • Page 28: Adding Your Accounts

    Add accounts in Ledger Live to manage the crypto assets secured by your Ledger hardware wallet. By adding your accounts, your public addresses are stored on your computer or smartphone so you don't need your Ledger device every time you want to check your balance.
  • Page 29 b. In the Add new account section, you can add a new account by adding a checkmark. This is not possible when the last created account of that crypto asset has not received a transaction yet. c. The Accounts already in Portfolio section lists the accounts that are already in Portfolio and thus can not be added.

  • Page 30: Sending Crypto Assets

    5 Sending crypto assets You can send crypto assets from your accounts in the Ledger Live application to a recipient address. Use your Ledger device to verify and approve the transaction. Security tips Always send a small amount first. Then verify that the transaction was properly received on the recipient address before proceeding to send larger amounts.
  • Page 31 5.2 Verifying and signing 1. Connect and unlock your Ledger device. 2. Open the app as instructed and click on Continue. 3. Carefully verify all transaction details on your device by pressing the right or left button to view all transaction details.

  • Page 32: Receiving Crypto Assets

    6 Receiving crypto assets You can receive crypto assets on accounts managed by your Ledger device by generating a receive address in the Ledger Live app. Assets not supported by Ledger Live can be managed through an external wallet. Security tips Always send a small amount first.
  • Page 33 7. Approve the address on your device if it is the same. The receive modal cannot be closed until the address is rejected or approved on the device. 8. Copy the address to share it with the sender of the transaction. Carefully check that the address does not change after you copy and paste it.

  • Page 34: Changing Device Settings

    Changing device settings...

  • Page 35: Accessing Control Center

    1 Accessing Control Center Access the Control Center on your Ledger Nano S Plus device to lock and access device settings. Instructions 1. Hold both buttons for 3 seconds at any time to open the Control Center. 2. Navigate the Control Center by pressing either the left or right button.

  • Page 36: Changing Display Brightness

    2 Changing display brightness You can adjust the brightness of your Ledger Nano S Plus device according to your preference. Instructions 1. Connect and unlock your Ledger Nano S Plus by entering your PIN code. 2. Hold both buttons for 3 seconds to open the Control Center.

  • Page 37: Configuring Pin Lock

    3 Configuring PIN lock Configure PIN lock to lock your Ledger Nano S Plus device after a defined period of inactivity. The PIN code is then required to unlock it. By default, your device is locked after 10 minutes of inactivity. It is recommended to enable PIN lock for optimal security Instructions 1.

  • Page 38: Protecting Your Device

    Protecting your device...

  • Page 39: Securing Your Recovery Phrase And Pin Code

    Ledger device. The recovery phrase is sometimes called (mnemonic) seed. Anyone who gets your recovery phrase can take your crypto assets. Ledger does not store your private keys, nor ever asks for it.
  • Page 40 ✓ Always enter your PIN code out of sight. ✓ Change your PIN code if needed. Learn more ✓ Remember that three wrong PIN code entries in a row will reset the device. �� Never use an easy PIN code like 0000, 123456, or 55555555. ��...

  • Page 41: Changing Your Pin Code

    2 Changing your PIN code The PIN code of your Ledger Nano S Plus device prevents unauthorized access to your crypto assets. Your PIN code is chosen when you first set up the device, but you can change it at any time.

  • Page 42: Resetting To Factory Settings

    8. Enter your PIN code to confirm. Your device will then be reset. 3.2 Resetting from PIN code 1. Connect the USB cable to your Ledger Nano S Plus to turn it on. 2. Enter an incorrect PIN code three times in a row.

  • Page 43: Setting Up A Passphrase

    ● Each different passphrase unlocks a unique set of accounts. You can use as many passphrases as you like. ● The passphrase can be applied to every coin managed by the Ledger device. Prerequisites Your device is set up and runs the latest firmware.
  • Page 44 3.1.1 Attaching to PIN code Attaching a passphrase to a new PIN code creates a new set of accounts on your Ledger Nano S Plus based on a secret passphrase of your choice. You can access the accounts protected by this passphrase by entering a secondary PIN code.
  • Page 45 3.2 Recovering passphrase accounts In case of loss or a reset of your Ledger Nano S, you can recover access to your crypto assets on any Ledger device as long as you have both your 24-word recovery phrase and...
  • Page 46 If you are under duress to unlock your Ledger Nano S, you can surrender your main PIN code to the attacker while hiding the PIN code that unlocks your passphrase-protected...
  • Page 47 3.3.3 Recovery phrase protection It’s a good security practice to keep multiple copies of your Recovery sheet and to store them in different geographic locations. To mitigate the risk of losing your crypto assets if one of the copies of your recovery phrase is compromised, you can set up a passphrase. If you do so, make sure to store paper/metal backups of your passphrase, preferably in geographic locations that are different from the locations where you keep a backup of your recovery phrase.

Table of Contents

Save PDF