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TROUBLESHOOTING
Lights flashing on LeapReader
Please connect your LeapReader to the computer with a USB cord; a system update prompt
should pop up once the LeapFrog Connect application opens. Select "update now" to update the
LeapReader with new software.
If you do not see an "update now" prompt, click the "Settings" link on the top right of the page in
LeapFrog Connect. When the "Settings" box opens, click the "LeapReader" tab, then click
"Repair". When the repair is complete, disconnect the LeapReader and try using it again.
Nothing happens when the LeapReader is
turned on
Try connecting LeapReader to your computer with the USB cord and charge it for at least one
hour. You should see a yellow-orange light appear on the battery light on the side of the device,
which lets you know LeapReader is charging. Note, the LeapReader should be fully charged
(charging indicator light glows green when connected to the computer) in order to sync the
LeapReader to the LeapFrog Connect application.
Sharing LeapReader content on other devices
Some of the LeapReader digital content will play on your LeapFrog tablet or gaming device (and
vice versa), but not all. (Note that for content that is compatible with multiple LeapFrog devices,
you can use it on up to five LeapFrog devices that share a common parent account.)
- Music (with a file size below 32MB) can be shared between LeapReader and LeapFrog
tablets/gaming
devices.
- Trivia Challenges and Audio Books are primarily available for LeapReader only.
- Conversely, Games, eBooks, Videos, Ultra eBooks, Creativity, Just for Fun, Foreign
Languages, Flash Cards, & Expansions are only available on LeapPad, Leapster GS, and
Leapster Explorer devices
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