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Errors
The programme does not
start.
The door cannot be opened. The temperature is too high.
The water is not draining.
Water is not flowing in. De-
tergent is not being dis-
pensed.
Cause
Door is not closed.
Childproof lock is activated.
Fin dans
is activated.
Laundry is caught in the
door.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is con-
nected too high.
You have not pressed Dé-
part / Rajout de linge
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
Troubleshooting
Close the door.
1.
Press Départ / Rajout de linge
2.
to start the programme.
→ "Deactivating the childproof
▶
lock", Page 32
Check whether Fin dans
▶
tivated.
→ "Buttons", Page 24
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Départ / Rajout de linge
4.
to start the programme.
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 31
Start the Vidange programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 47
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 35
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 50
Press Départ / Rajout de linge
▶
.
.
Clean the filters in the water inflow
▶
→ Page 38.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
Troubleshooting en
is ac-
43
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