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Troubleshooting
Related Manuals for WesAudio PHOEBE
Summary of Contents for WesAudio PHOEBE
- Page 2 WESAUDIO 9/14/22 _PHOEBE USER MANUAL Thank You for the purchase of _PHOEBE _PHOEBE Class A analog microphone preamplifier with digital control over VST2/VST3/AAX/AU plugins. With kind regards Radoslaw Wesolowski and Michal Weglicki...
- Page 3 _PHOEBE USER MANUAL _PHOEBE is next product in new generation 500 series line created by WesAudio. The most noble character of microphone preamplifiers now fully integrated with digital workflow. Dual amp vintage design with most demanded modern features! We are proud to present _PHOEBE –...
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Page 4: Table Of Contents
WESAUDIO 9/14/22 _PHOEBE USER MANUAL Table of Contents Introduction............................6 Main Features ............................. 6 Specification ............................7 Module installation and compatibility....................8 Front Panel ............................11 Gain ..............................13 VU Metering ............................13 Stereo vs Mono ..........................13 Front vs Rear ............................. 13 HiZ –... - Page 5 WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.7. Other examples ..........................29 6.8. Setup for mixing ..........................30 6.8.1. HW insert/External effect in DAW ....................30 6.8.2. Direct output in DAW ........................31 6.10. Memories ............................32 6.10.1. Synchronization upon connection .................... 32 6.11.
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Page 6: Introduction
Output signal metering on the front panel with clip detection. Phantom power and phase invert control. Commented [RW1]: Switchable input impedance (1200/300Ohm). All controls/analog settings are fully manageable via the WesAudio GCon DAW plug-in. IRON PAD - passive output attenuation circuit with 1 dB step (after the output transformer). -
Page 7: Specification
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 3. Specification +/- 0.5dB 20Hz-20kHz; -3dB at 50kHz Frequency response 0.005% at 1kHz at +20dBu output Distortion 5.5k ohm bridging Line input impedance 300/1200 ohm Microphone input impedance unity gain (better than -100dbU) Max gain +75dB (better than -70dbU) -
Page 8: Module Installation And Compatibility
500 series compatibility note: Each WesAudio device in ng500 (Next Generation 500 series) product line is equipped with special connector. This connector is an extension to 500 series and allows your device to be managed/recalled through specialized GCon protocol (e.g., _Titan 500 series 10 slots frame). - Page 9 WESAUDIO 9/14/22 _PHOEBE USER MANUAL This extension is compatible with 500 series standardized plug type. However, some manufacturers apply enormous screws to the plug itself, which prevent the device to fit in. Based on official research more than 90% of available 500 series racks will fit just fine. Currently known exceptions: 1) Rupert Neve Designs 500 series Racks (R6 &...
- Page 10 WesAudio module without ng500 connector (please check below). 2) You can order WesAudio module WITHOUT ng500 connector (special order): Each device can be ordered without special ng500 series connector which makes it fully 500 series compatible, however: a) The device compatibility with _TITAN chassis is broken and can’t be undone.
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Page 11: Front Panel
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 5. Front Panel... - Page 12 WESAUDIO 9/14/22 _PHOEBE USER MANUAL 1. FRONT/REAR SWITCH – Switch which changes input source between back XLR socket (LINE/MICROPHONE) and front panel XLR/TS socket (LINE/MICROPHONE/INSTRUMENT). HiZ LED is engaged when TRS cable is detected in the socket and FRONT mode is engaged.
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Page 13: Gain
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6. Gain Unit operates in different gain ranges for microphone, line, and instrument modes: • Microphone GAIN: 20dB – 75dB • LINE GAIN: -10dB – 20dB • Instrument GAIN: -30dB – +25dB If 75dB of GAIN isn’t enough, by engaging low input impedance mode (300 OHM) signal will also be raised few more dB. -
Page 14: Hiz - Instrument Mode
WESAUDIO 9/14/22 _PHOEBE USER MANUAL Rear socket supports following signals: • Microphone (XLR) • Line (XLR) 10. HiZ – instrument mode Instrument mode – HiZ – is automatically engaged when two conditions are met: • Front panel mode is active. -
Page 15: Software
Select any components which you would like to install (**). • If this is FIRST installation, please unplug all WesAudio devices from your workstation. • When USB driver will be installed, application will inform that all devices should be connected –... -
Page 16: Osx
5.1.3. Troubleshooting If anything would fail during installation procedure, please contact our support at support@wesaudio.com. We will get back to you ASAP. Below you can find some symptoms and description which will help to investigate the issue: “Can’t find my device on plugin drop down menu”... - Page 17 The amount of GCon devices on the list should be equal amount of connected WesAudio units. If you can’t find WesAudio device in the list, or number of devices doesn’t match, it is very valuable information and totally changes troubleshooting steps.
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Page 18: Plugin
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 5.2. Plugin _PHOEBE is a fully analog device, which was designed to integrate with its digital counterpart – a software plug-in available in following formats: VST2/VST3/AU/AAX or standalone application. 5.2.1. How does it work? When connection of the DAW plug-in and the Hardware unit is established, both units should present the same state of parameters. -
Page 19: How To Connect A Unit To A Plugin-In
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 5.3. How to connect a unit to a Plugin-in? In practice there could be plenty of GCon devices connected to Your PC/MAC, that is why it is mandatory to select proper ID from the drop-down list to initiate connection of the plug-in with the... -
Page 20: Daw Plug-Ins
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 5.4. DAW Plug-ins Below chapters will go through specific plug-in controls. The only difference worth highlighting is the plug-in meter, which has different scale and look compared to the front panel meter. However, as for the analog LED meter, maximum point of the plug-in meter marked as “3”... - Page 21 WESAUDIO 9/14/22 _PHOEBE USER MANUAL 1) Config bank: Config bank feature – It allows to recall sets of independent configs (FRONT[A]/REAR[B]) for easy comparison across few settings. This parameter can be automated, which allows to recall different snapshots of parameters across different songs, or different sections of one song.
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Page 22: Hookup Diagrams
9) Menu: Additional options available like “Reset parameters to default”. 6. Hookup diagrams Below chapter shows possible hookup of the WesAudio devices with other units. Please note that a lot of those scenarios show two sources connected to _PHOEBE at the same time. This is because this source of signal is fully recallable, so we can keep those sources connected all the time, and just recall settings by loading different DAW sessions. -
Page 23: Hookup Diagram - _Phoebe In _Titan: Recording
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.1. Hookup diagram – _PHOEBE in _TITAN: Recording 500 series chassis OUTs to Audio Interface INs ICROPHONES Control and Recall of the units (*) Computer to PLUG-IN which controls Audio hardware unit Interface connection (USB/TB etc.) (*) Please note that _TITAN Ethernet connection doesn’t require direct connection with the PC/MAC –... -
Page 24: Hookup Diagram - _Phoebe In _Titan: Recording & Mixing
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.2. Hookup diagram – _PHOEBE in _TITAN: Recording & Mixing 500 series chassis OUTs to Audio Interface INs 500 series chassis INs to Audio Interface OUTs ICROPHONES Control and Recall of the units (*) Computer to... -
Page 25: Hookup Diagram - _Phoebe And _Calypso In _Titan: Mixing And Recording
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.3. Hookup diagram – _PHOEBE and _CALYPSO in _TITAN: Mixing and Recording ADAT I/O - _CALYPSO in _TITAN chassis converts and distributes analog signal internally in the chassis – This is LINE level Hardware insert integrated with DAW for _PHOEBE REAR configuration. -
Page 26: Hookup Diagram - _Phoebe In 500 Series Chassis: Recording
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.4. Hookup diagram – _PHOEBE in 500 Series chassis: Recording 500 series chassis OUTs to Audio Interface INs ICROPHONES Each module USB socket needs to be connected either directly or via USB HUB to use digital features... -
Page 27: Hookup Diagram - _Phoebe In 500 Series Chassis: Recording & Mixing
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.5. Hookup diagram – _PHOEBE in 500 Series chassis: Recording & Mixing 500 series chassis INs to Audio Interface OUTs 500 series chassis OUTs to Audio Interface INs ICROPHONES Each module USB socket needs to be... -
Page 28: Hookup Diagram - _Phoebe In 500 Series Chassis: Recording (Hiz) & Mixing
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.6. _PHOEBE in 500 Series chassis: Recording (HiZ) Hookup diagram – & Mixing 500 series chassis INs to Audio Interface OUTs 500 series chassis OUTs to Audio Interface INs Each module USB socket needs to be connected either directly or via USB HUB... -
Page 29: Other Examples
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.7. Other examples Please note that all WesAudio units regardless digital recall and control are still fully analog units and can be used in any recording or post processing stage of the production! -
Page 30: Setup For Mixing
HW insert/External effect in DAW If you would like to work with WesAudio devices inside your DAW, audio signal must be sent to & received from the HW unit. Below you can find steps which describe that process in detail. -
Page 31: Direct Output In Daw
Connect your HW with your machine using USB cable and USB 2.0+ port in your workstation (**) or _Titan rack frame. • Insert on your track WesAudio plugin which matches with your HW and select your device from drop down list. •... -
Page 32: Memories
6.11. Automation WesAudio devices are capable to follow any automation triggered from your DAW. Our devices were tested against high performance peaks. NOTE: Please note that most of the settings which are adjustable on this preamplifier will cause artifacts in the source signal –... - Page 33 PT12+ - Commit Functionality – Pro Tools commit functionality can be used also to print hardware inserts and it is 100% compatible with WesAudio plugins. When commit is triggered for HW Insert and WesAudio plugin, plugin will disconnect from its source and save all the settings. As a result, you will get:...
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Page 34: Gcon Manager
For OSX: “/Applications/WesAudio/GConManager” • For WINDOWS: folder specified during installation phase, by default in: “c:/Program Files x86/WesAudio/GConManager.exe”. GConManager can be also starting via clicking on WesAudio “Tray” Icon and selecting “Open GConManager”. 6.19.1. How to check firmware version Each device reports to your workstation with version, which indicates compatibility between your host application and remote module. -
Page 35: How To Perform Firmware Upgrade
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 6.19.2. How to perform firmware upgrade To perform firmware upgrade, go to GConManager upgrade application and hit “Start” button. This will trigger upgrade operation for all modules which are not up to date with your host software. -
Page 36: Factory Reset
However, first and most important thing is to double check that GConManager doesn’t list this device in the _CONFIG app. If this is the case, it means that WesAudio unit can’t connect on the OS level, and some of the below steps may help: •... -
Page 37: Module Disconnects By Itself
PC/MAC to verify if the problem isn’t caused by it. • Please note for any system warnings attached to “WesAudio Tray Icon”. 8.3. Module disconnects by itself As USB controllers have limited capacity it could be a reason of random unit disconnection. Usually, it happens when a lot of USB devices are plugged in to the PC/MAC. -
Page 38: Abbreviations And Terms
All WesAudio products are built to the highest standards and should provide reliable performance for many years, subject to reasonable care, use, transportation, and storage. WesAudio warrants all our products to be free of defective parts and workmanship for a period of two years. -
Page 39: History
WESAUDIO 9/14/22 _PHOEBE USER MANUAL 11. History Editor Version Date Description Michal Draft 05.09.2022 Draft document created. Weglicki Michal 13.09.2022 Version 1 Weglicki... - Page 40 WESAUDIO 9/14/22 _PHOEBE USER MANUAL...
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