LG 16T90Q Series Owner's Manual page 8

7 Pre-Tech Support Checklist
Symptom
The screen color • Check if Reader Mode is on. When the Reader mode
does not display is on, turn the setting off.
properly.
- Press the Start button [
> [LG Smart Assistant] > [Display Setting] >
[Reader Mode] settings off.
• Using the Reader mode and the Night mode at
the same time can cause color distortion. Turn the
Reader mode settings off or change the Night mode
to [Off].
- Turning off Night light: Press the Start button
[ ] and select Settings [
[Display] > [Night light] > [Off].
• If the screen still does not properly display, contact
the LG Electronics service center.
- Reader mode controls the brightness and color
of the LCD screen to look like printed paper and
protect the user from eyestrain.
The power does not • Check if the power cord is connected.
turn on.
• After disconnecting the power cord and
reconnecting it, press the power button of the
product.
Cause and Solution
] to turn the [All apps]
] > [System] >
Symptom
• Press the power button for approximately 6
The system stops
during use or does seconds to reset the system. Once the system is
reset, press the power button again to turn on the
not properly turn
computer.
off.
- Caution: Unsaved data may be lost. Pressing the
power button while the PC is in use may cause
damage to the hard disk or a system error.
• After resetting the system, run "Setup Defaults"
in the system setup. (For more information on
how to run "Setup Defaults", refer to "Initializing
System Setup" under "Setup and Upgrade" in the
LG Easy Guide of the LG PC Manuals.)
The touchpad is not
• Press the Start button [
functioning properly.
[LG Smart Assistant]. Then press [Dashboard] >
[Touchpad].
• If the touchpad does not function properly, the
touchpad is either in the Touchpad Off (disabled)
state or Touchpad Auto (disabled when the mouse
is connected) state.
- For details on the touchpad settings, refer to the
LG Easy Guide of the LG PC Manuals.
You selected the • Refer to [Recovering the System] in LG Easy Guide
wrong display of the LG PC Manuals to initialize the PC and set
language for the language again.
Windows.
• All data will be lost during the initialization, so you
must back up all critical data in advance.
Cause and Solution
] and run [All apps] >