Advertisement
TROUBLESHOOTING
UNIT WON'T TURN ON | For safety, Element will not turn on if the gravity switch is not activated. Check to make sure
the unit is plugged in, placed on a flat, level surface, and ensure that there is sufficient weight on the heating plate to
activate the switch. You should hear a faint 'click' each time the switch activates/deactivates. In rare instances, brand
new switches may be a bit stiff and will improve over time as it "breaks-in" with repeated use. In these cases, you may
turn over the unit and gently press the switch several times to expedite this process.
BURNING SMELL WHILE IN USE | Element should never emit a burning smell on its own. Immediately turn off and
unplug the unit and check to make sure that the heating vents are unobstructed and/or that a heat-sensitive item (e.g.
plastic, etc.) has not been placed on the heating plate. If the unit itself emits a burning smell while using, discontinue
use, and contact us for a free warranty replacement.
BUTTON DOES NOT RESPOND WHEN PRESSED | The button on Element is not pressure-activated, and instead uses
capacitive touch technology, responding only to the conductive touch of human skin, or capacitive-touch devices such
as the stylus for a tablet or smart phone.
DON'T SEE YOUR ISSUE HERE? For all other needs, please reach out to us at hello@kinlife.co, and member of our
friendly and knowledgable KIN Care Team will be happy to help you find a solution or issue a replacement.
PRODUCT DETAILS & SPECIFICATIONS
MODEL | 103000-EL-01
VOLTAGE | AC 120V, 50Hz
OUTPUT POWER | 18W
TEMP. RANGE | 40–60°C/104–140°F
DIMENSIONS | ø4.625" x 1"
WARRANTY | 1 year
© 2021 Kin Life. All rights reserved.
Advertisement
