Page 1 MGW 1100 IPTV Encoding and Streaming Platform Version 5.5 November 2009...
Page 2: Safety Instructions
Safety Instructions Use the following safety guidelines to help protect your MGW x100 unit from potential damage and to ensure your own personal safety. Make sure that only authorized personnel installs, connects and maintains MGW x100 and its components. When using MGW x100 MGW x100 is heavy.
Page 3 Do not try to open or replace parts of modular components, as this will void your warranty. Modules (fan trays, power supplies) can only be replaced as an entire unit. The replacement must be an Optibase spare part. Using parts other than Optibase original spare parts can create hazards and will void the warranty.
Page 4 Notice Information in this document is subject to change without notice. Optibase Inc. and Optibase Ltd. assume no responsibility for any errors that may appear in this manual. Companies, names and data used in examples herein are fictitious unless otherwise noted. No part of this document may be copied or reproduced in any form, or by any means, electronic or mechanical, for any purpose, without the express written permission of Optibase Inc.
Page 5 August 13, 2005. WEEE is intended to reduce the disposal of waste from electrical and electronic equipment by establishing guidelines for prevention, reuse, recycling and recovery. Optibase has already modified its practices and processes to conform to the requirements in this important directive System Overview 5...
Page 7: Table Of Contents
Rack-Mounting MGW x100 ............... 27 Installing Service and I/O Boards............... 28 Connecting MGW x100................32 Connecting MGW 1100 to the Power Supply..........32 Connecting Host Controllers with Switches ..........32 Connecting to a Network for Management..........33 Connecting to Networks and Devices for the Output ......... 33 Configuring MGW x100 ................39...
Page 8 System Requirements................50 Configuring the Management PC for the Network ........50 Installing MGW EMS .................. 50 MGW EMS - Managing Software Versions ..........52 User Manual ....................56 Accessing MGW x100 ................57 Users......................57 Working with several Units................. 58 Main Window Overview ................61 The Boards Page ..................
Page 9 DVB Input....................127 MPEG-1/2 Transrating ................128 DVB Transcoding Parameters ..............129 Input Parameters..................129 Encoding Parameters................129 H.264 Pass Through Parameters............. 129 Target Parameters..................136 UDP Targets .................... 136 Secondary Stream Targets ..............139 Version Management................141 Operating Channels................143 Transmitting Channels ................143 Stopping Channels...................
Page 10: Trademarks And Copyright
Analog I/O Board - MGEI-5210A.............. 159 Digital I/O Board - MGEI-5210D............... 159 DVB Input - Transcoding ................161 I/O Board - MGTI-5210X ................161 DVB Recaster/Transrater ...............162 Service Board DVB Recaster - MGRS-5200..........162 Service Board DVB Transrater - MGTR-5200.......... 162 I/O Board - MGRI-5200 ................
Page 11: Installation Guide
Chapter 1 Installation Guide In This Chapter System Overview System Components Hardware Overview Installing Hardware Connecting MGW x100 32 Configuring MGW x100 39 Installing Software...
Page 12: System Overview
Chapter 1 • System Overview System Overview MGW x100 is an integrated IPTV encoding and streaming platform that lets carriers stream top quality TV over broadband IP networks such as xDSL, LMDS and FTTx. MGW x100 encodes and transmits MPEG-1, MPEG-2 or MPEG-4 AVC/H.264 video channels in real-time.
Page 13 Chapter 1 • System Overview Converts and transrates MPEG-2 over DVB to five MPEG-2 over IP channels. Allows direct streaming of converted and transrated MPEG-2 over IP channels. Supports unicast, multicast and multi-unicast outputs. Supports IP over Gigabit/100BT Ethernet. Carrier grade cPCI 2.16 platform with hot-swap, hot-insertion of removable components and VxWorks real-time OS.
Page 14: System Components
Chapter 1 • System Components System Components MGW 1100 consists of a 4U cPCI 2.16 chassis with 8 slots at the front and the rear. The entire platform is based on IP architecture that contains service and I/O boards. The MGW 1100 chassis and management application offer redundancy for power supplies and service units.
Page 15 Table 2: MGW 1100 Cables Software Components Description MGW EMS Installs on a PC on the network and manages MGW 1100. The PC with MGW EMS installed is referred to as Management PC. Command line interfaces Lets you set and change basic parameters via HyperTerminal or Telnet.
Page 16: Peripheral Components
Optibase for supported set top boxes. Table 4: MGW 1100 Chassis Components Note If you use MGW 1100's command line interface, do not try to configure parameters other than those listed in the command line interface's help. 10 System Components...
Page 17: Hardware Overview
No power. Power Supply: Power LED Green Power on. No error or no power. Power Supply: Error LED Yellow Power supply error. Table 5: LEDs on MGW 1100 Front Panel Rear Panel Figure MGW 1100 Rear Hardware Overview 11...
Page 18: Service And I/O Boards
Make sure to install boards in the correct slots. Otherwise MGW 1100 will not operate properly. Make sure to install only boards that are associated with MGW 1100. If you try to install and operate boards from third parties, not explicitly authorized by Optibase, MGW 1100 may fail and your warranty will become void.
Page 19 Chapter 1 • Hardware Overview Service Board Digital I/O Analog I/O Board Board (MGES-5610) - Front (MGEI-5210D) (MGEI-5210A) - Rear - Rear Hardware Overview 13...
Page 20 The MPEG encoder boards can be installed in: MGW 5100: slots 1 - 6 and 11 - 17. MGW 1100: slots 3 - 8. MGW 1000: slot 1. Each MPEG encoder supports two video channels and up to two MPEG audio channels per video channel.
Page 21 Chapter 1 • Hardware Overview Service Board Digital I/O Board Analog I/O Board (MGES-5200) - (MGEI-5210D) - (MGEI-5210A) - Front Rear Rear Hardware Overview 15...
Page 22 PMC Copper: Lower Gig. Eth. Ch A Connects a monitor to the MGW x100 unit. Use this connector only if Optibase instructed you to do so. COM1 Connects the Configuration PC to the host controller for configuration using HyperTerminal.
Page 23 Chapter 1 • Hardware Overview USB 2.0 Not used. Gig. Eth. 1 and 2 Connects up to two 10/100BT or 1000BT networks for the output LEDs (left slot) LED Status Description Not active Green Active Hot Swap Board cannot be removed. Blue Board can be removed or was just inserted.
Page 24 Chapter 1 • Hardware Overview Live Encoder Install live encoders in slots 3-8. MPEG and H.264 encoders support two video channels and up to two audio channels per video channel. Service Board Video Required I/O Board MGES-5200 MPEG-1 and 2 MGEI-5210A (analog sources) or MGEI-5210D (digital sources) MGES-5610...
Page 25 Chapter 1 • Hardware Overview Encoder Service Board Interface (Front) LEDs LED Status Description Active CH1 (Encoder 1) No encoding Orange Encoder configured Green Encoding Encoder error Active CH2 (Encoder 2) No encoding Orange Encoder configured Green Encoding Encoder error Status Board offline Orange...
Page 26 Chapter 1 • Hardware Overview Encoder Analog I/O Board Interface (Rear) Connectors Description Composite A Y Connects a Composite video source or an S- Video's Y (Luminance) component to Encoder 1. S-Video A C Connects an S-Video's C (Chroma) component to Encoder 1.
Page 27 Chapter 1 • Hardware Overview Encoder Digital I/O Board Interface (Rear) Connectors Description SDI A Connects an SDI compliant video source to Encoder Loop A Ports the SDI compliant video source, connected to SDI A, to an additional MGEI-5210D board. AES3 A Connects two balanced AES3 (AES/EBU) compliant audio sources to Encoder 1.
Page 28 Chapter 1 • Hardware Overview DVB Recaster and DVB Transrater Install DVB Recaster Service boards from the front and I/O boards from the rear in slots 3-8. For board parameters, refer to the user manual. You can add and transmit several channels. The accumulated bit-rate depends on the board in use and the capabilities level you purchased.
Page 29 Chapter 1 • Hardware Overview DVB Recaster/Transrater Service Board Interface (Front) LEDs LED Status Description ASI In Initialized. Green DVB-ASI compliant source connected. Demux No channel configured. Orange At least one channel ready. Green At least one channel transmitting. Initialization or channel error. Status Not active.
Page 30 Chapter 1 • Hardware Overview DVB I/O Board Interface (Rear) You can connect a network to the connector labeled 10/100 BT 1 for transmitting content directly from the I/O board to the network. For board parameters, refer to the user manual. Connectors Description ASI Monitor...
Page 31 Chapter 1 • Hardware Overview DVB Transcoder A DVB transcoder consists of a DVB transcoder I/O board and an encoder service board. Service boards install from the front and I/O boards from the rear in slots 3-8. For board parameters, refer to the user manual. Each DVB transcoder supports two video channels and up to two audio channels per video channel.
Page 32 Chapter 1 • Hardware Overview DVB Transcoder I/O Board Interface (Rear) Connectors Description ASI 1 In Connects DVB-ASI compliant source. ASI 2 In Connects DVB-ASI compliant source. Video A and B Connects a monitor for preview. This monitor must have a Composite video input.
Page 33: Installing Hardware
Chapter 1 • Installing Hardware Installing Hardware An Optibase engineer may assemble and install your MGW x100 unit at your site. If MGW x100 has been sent to you or you wish to change MGW x100’s location or its hardware configuration at a later stage, follow the instructions below.
Page 34: Installing Service And I/O Boards
Table 6: Slot Assignments To install boards for the first time: Install the desired boards for first use while MGW 1100 is switched off. Associated service and I/O boards must be installed into matching slots from the front and the rear respectively.
Page 35 100 Phillips screwdriver to loosen the screws on the right and the ‫׳‬ left of the relevant slot cover on MGW 1100’s front panel. Loosen the screws only until you feel a click. If you unscrew any further, you will not be able to open the injector/ejector handles.
Page 36 All boards except the host controller and the switch can be removed and installed while MGW 1100 is operating. 1. If you remove a hot swappable board and MGW 1100 is running, slightly push the red button of the right ejector/injector handle down. When the Hot Swap LED turns blue, the board is ready to be removed.
Page 37 Chapter 1 • Installing Hardware Note The host controller and the switch are not hot swappable. When you replace the DVB Transcoder I/O board, the associated encoder service board resets after the new board has been installed. Make sure to cover all empty slots with slot covers. Installing Hardware 31...
Page 38: Connecting Mgw X100
AC Platform. Use a UL listed power cord and connect it to the power connector on MGW 1100's rear panel. MGW 1100 does not ship with a power cord. You will have to purchase a power cord that fits your local Din socket.
Page 39: Connecting To A Network For Management
PMC slot and the other end to an IEEE 802.3z compliant gigabit switch. Make sure to connect Rx to Tx and Tx to Rx; otherwise MGW 1100 and MGW 1000 cannot connect to the network. Connecting MGW x100 33...
Page 40 Chapter 1 • Connecting MGW x100 To connect a 10/100/1000 BT Copper network segment: Connect up to four 10/100/1000BT network segment used for the output to the Giga Ethernet links labeled Gig. Eth. 1 and 2 or PMC Ch A and B. To connect a network segment to a DVB I/O board: Connect a 10/100BT network segment to the NIC labeled 10/100 BT 1 located on the DVB I/O board (rear).
Page 41 Chapter 1 • Connecting MGW x100 Connecting Video and Audio Encoding. Video and audio sources connect to the Encoder I/O board MGEI-5210A or MGEI-5210D at the rear. MGEI-5210A connects to analog sources and MGEI-5210D connects to digital sources. DVB Recasting and DVB Transrating. DVB-ASI compliant sources connect to the DVB I/O board MGRI-5200 at the rear.
Page 42 Chapter 1 • Connecting MGW x100 Note SDI is available for encoders, if digital input is enabled for the associated encoder service board (MGES-5200). Cables must be purchased separately. To connect audio sources to encoders: Balanced/Unbalanced: Use the desired MGI Analog Audio cable to connect analog audio sources as follows: Use the MGI Analog Audio Cable with XLR connectors (WCA5197) for balanced sources or the MGI Analog Audio Cable with RCA connectors...
Page 43 Chapter 1 • Connecting MGW x100 Note The additional BNC connector labeled LTC is not used at present. Embedded audio is part of the SDI input and does not require connecting an audio source. AES/EBU is available for encoders, if digital input is enabled for the relevant encoder service board (MGES-5200).
Page 44 Chapter 1 • Connecting MGW x100 Note The interfaces ASI 3 In and ASI 4 In are not used in the Standard version of previous versions. DVB Transcoder I/O boards with a Loop connector instead of a second DVB-ASI input interface are still available and referred to as MGTI-5210.
Page 45: Configuring Mgw X100
Chapter 1 • Configuring MGW x100 Configuring MGW x100 MGW x100's switches and host controller units are pre-configured. To avoid IP address conflicts you must change the IP addresses of all NICs (Network Interface Card). After you have installed and connected the relevant components, you have to configure basic network parameters by using MGW x100's command line interface.
Page 46 Chapter 1 • Configuring MGW x100 Preliminary steps 1. Verify that MGW x100 is switched on and the Management network segment is connected to the network interface labeled Gig. Ethernet Rear B on Controller A’s I/O board (rear). 2. Verify that at least one COM port is available on the relevant PC. 3.
Page 47 Chapter 1 • Configuring MGW x100 If you are creating a new connection, proceed to the next step. Figure 8 Hyper Terminal Connection Description window Configuring MGW x100 41...
Page 48 Chapter 1 • Configuring MGW x100 2. In the Name field type the desired name (e.g. MGWx100) and click OK; the Connect To window appears. Figure 9 HYper Terminal>Connect To window 3. In the Connect To window, click the Connect Using drop-down list, select the appropriate COM port and click OK.
Page 49 ENTER. 6. At the MGWx100 prompt type tech (lower case). 7. Type mgw5100 for the user name. Press ENTER. 8. Type optibase for the password. Press ENTER. The following message is displayed: "technician" and the prompt changes to DEBUG>.
Page 50 Chapter 1 • Configuring MGW x100 As shown in the above figure Gig, Ethernet Rear B is the card used for managing the unit. To configure NICs to work on your network: Note The MGW x100 platform requires two network connections; one for Management and one for IP video stream inputs.
Page 51 Chapter 1 • Configuring MGW x100 To set a default gateway: In the command line, type defaultGateway <default gateway IP> and press ENTER; the default gateway is set. Note The default gateway applies only to the management network. For example: defaultGateway 172.16.195.256 To set the time and date: In the command line, type setTime <hour>...
Page 52 Chapter 1 • Configuring MGW x100 assign the network interface for the management on Controller B to the same subnet as Host A, otherwise MGW EMS will be unable to switch over to Controller B in case Controller A and/or switch A fail. To terminate Hyper Terminal connection: Close the HyperTerminal's window to terminate the connection.
Page 53 (lower case) a the MGWx100 prompt: tech (lower case). Press ENTER. mgw5100 for the user name. Press ENTER. optibase for the password. Press ENTER. The following message is displayed: " technician" and the prompt changes to DEBUG>. 5. Follow the steps in Using HyperTerminal (on page 39) for configuring the MGWx100 unit.
Page 54: Setting Network Parameters
Chapter 1 • Configuring MGW x100 Setting Network Parameters Configuring MGW x100 for first use requires connecting a PC to Controller A's COM1 port (front) and the use of HyperTerminal to access MGW x100. If reconfiguring MGW x100's host controller name, use Telnet to access MGW x100.
Page 55: Enabling/Disabling Backup Channels
Chapter 1 • Configuring MGW x100 Note To configure and manage MGW x100 via Telnet or MGW EMS, use the IP address assigned to the NIC labeled Gig. Ethernet B on Controller A's I/O board (rear). Controller A is installed in slot 7, which is labeled Control A (applicable only to MGWx100). Enabling/Disabling Backup Channels MGW x100 lets you add hot stand-by (backup) channels, which will take over automatically if the primary channel fails.
Page 56: Installing Software
Chapter 1 • Installing Software Installing Software You operate MGW x100 from a PC on your network. This PC will be referred to as Management PC. To operate MGW x100, you need to install the MGW EMS. Before installing the MGW EMS, you must configure your PC for the network. If you replace the Management PC, make sure that the new PC's network settings match the previous PC's settings.
Page 57 Chapter 1 • Installing Software 4. On the MGW x100 CD, navigate to the MGW EMS folder; installation files appear. 5. Double-click MGW_EMS_Setup.exe and follow the on-screen instructions. You will be asked whether you wish to edit the default IP address 127.0.0.1 specified for MGW EMS.
Page 58: Mgw Ems - Managing Software Versions
System software versions will be made available for upgrading MGW x100 using MGW EMS. The respective software versions will be available as zip files for download from Optibase's FTP site or distributed on a CD. Instructions and required passwords are provided with upgrade release notes as relevant.
Page 59 Chapter 1 • Installing Software 4. To update the Software Version list, click Refresh Figure 12 Software Version Management To upload a new software version: 1. If not already done, start MGW EMS and log on to MGW x100 as explained in the user manual.
Page 60 Chapter 1 • Installing Software To free disk space, we recommend deleting rarely used software versions and keeping them available on a PC or server on the network. To activate a software version: 1. If not already done, start MGW EMS and log on to MGW x100 as explained in the user manual.
Page 61 Chapter 1 • Installing Software Note The default version cannot be deleted. Installing Software 55...
Page 62: User Manual
Chapter 2 User Manual In This Chapter Accessing MGW x100 57 Main Window Overview 61 Setting SAP (Session Announcement Protocol) 69 Setting NTP (Network Time Protocol) Viewing and Setting Service Parameters Creating and Editing a Channel Profile 90 Live Encoding Parameters DVB Recasting/Transrating Parameters 127 DVB Transcoding Parameters 129 Target Parameters...
Page 63: Accessing Mgw X100
Users MGW units ship with three default users configured, each one associated with a certain user profile. The password for the default users is optibase. You can add, edit and delete additional users associated with these user profiles. Users are specific to the unit you are logging on to.
Page 64: Working With Several Units
MGW EMS instances at a time allowing you to manage multiple MGW units. To switch to additional units, you may use Re-Login. You can also use Re- Login to switch between MGW 1000, MGW 1100 and MGW x100 units. Required Memory (MB) Number of active MGW EMS instances...
Page 65 Chapter 2 • Accessing MGW x100 3. Type the user name and password in the respective fields and click OK ; the MGW unit is identified and MGW EMS appears with the Boards page open. The unit's IP address appears in the Status bar to the left and the current user level to the right.
Page 66 Chapter 2 • Accessing MGW x100 If the arrow to the upper left is broken and turns red together with the LED in the Status bar, The MGW unit has either been switched off or has stopped responding. Logging on to a different Unit or as a different User 1.
Page 67: Main Window Overview
The Boards Page Figure 13 MGW EMS - Boards Page LEDs Status Description System Green MGW 1100 unit is running. System error. Green, Not used at present. Gray Images Description Reflects an installed service board with associated LEDs (front). Information regarding the LED status can be found in the install guide.
Page 68: The Channels Page
Chapter 2 • Main Window Overview Parameters for the host controller and switch I/O boards cannot be viewed or set using MGW EMS. Table 11: Boards Page The Channels Page On the Main window, click the Channels tab; the Channels page appears. Figure 14 MGW EMS - Channels Page Secondary Stream channels appear marked by the secondary stream icon left...
Page 69: The Platform Page
Chapter 2 • Main Window Overview Buttons Description Opens the Channel wizard to add a channel. Opens the Parameter window to edit a selected channel. Opens the Parameter window to view a selected channel's parameters. Deletes selected channels. Saves a selected channel as template. Selects all channels.
Page 70 Chapter 2 • Main Window Overview Unit Parameters To change the date, time, name and contact/location information, use MGW x100's command line interface. For instructions on changing the relevant parameters, refer to MGW x100's installation guide. Options Description Description MGW x100's version. Up Time The time since system started.
Page 71 Chapter 2 • Main Window Overview IP Address Displays the respective network interface's IP address and subnet mask respectively. Instructions on changing the IP address and the subnet mask can be found below. Subnet Mask Displays the respective network interface's subnet mask. Utilization Specified the how much bandwidth is used out of the total bandwidth.
Page 72 Chapter 2 • Main Window Overview 3. Enter the desired parameter and click Apply ; the desired parameter is changed. 4. If you change a network interface's IP address or the subnet mask, you will be asked if you want to restart MGW x100. Restarting MGW x100 is recommended but not required.
Page 73 Chapter 2 • Main Window Overview Recovery from a NIC Failure When two NICs are in a redundancy mode and the protected NIC fails (shows as Disconnected) the followings will occur: The playing channels of the protected NIC will be automatically passed over to the standby NIC.
Page 74: Buttons And Displays
Chapter 2 • Main Window Overview Buttons and Displays The Main window's Menu and Status bars are available from all pages : Boards, Channels and Platform. The following table explains available options. Options Description Opens the Login window to log on to a different unit or as a different user.
Page 75: Setting Sap (Session Announcement Protocol)
Chapter 2 • Setting SAP (Session Announcement Protocol) Setting SAP (Session Announcement Protocol) By default, SAP is enabled for the channel but disabled as per the system level (see figure below). Figure 18 Enabling SAP for a Channel In order to implement SAP services, perform the following steps: 1.
Page 76 Chapter 2 • Setting SAP (Session Announcement Protocol) 2. Select the System SAP Enabled check box. 3. If required, modify the following default parameters: Target IP, Target Port, TTL, Interval. 4. Click Apply. This will enable SAP for all SAP enabled channels. Note To disable SAP services (for all enabled SAP channels) clear the System SAP Enabled check box and click Apply.
Page 77: Setting Ntp (Network Time Protocol)
Chapter 2 • Setting NTP (Network Time Protocol) Setting NTP (Network Time Protocol) In order to configure NTP services, perform the following steps: 1. From the main menu select Tools>NTP. The NTP Parameters window appears. Figure 20 NTP Parameters 2. Select the System NTP Enabled check box. 3.
Page 78 Chapter 2 • Setting NTP (Network Time Protocol) Error - when synchronization fails Note To disable NTP clear the System NTP Enabled check box and click Apply. 72 Setting NTP (Network Time Protocol)
Page 79: Viewing And Setting Service Parameters
Chapter 2 • Viewing and Setting Service Parameters Viewing and Setting Service Parameters MGW x100 consists of a chassis with service units installed. These service units consist of service and corresponding I/O boards installed at the front and the rear respectively. Board parameters can be viewed by clicking the relevant board's image on the Boards page.
Page 80 Chapter 2 • Viewing and Setting Service Parameters To access the host controller service board's parameters, click the relevant service board's image (front). Figure 21 Host A Board Parameters Options Description Enable ATM = ATM unavailable Enable OAM = Disabled, ATM unavailable ATM Physical Framing Not used.
Page 81: Switch Boards
Chapter 2 • Viewing and Setting Service Parameters Switch Boards MGW EMS does not let you view or change Switch board parameters. Figure 22 Switch Board Parameters Encoders MGW x100 supports H.264 and MPEG encoders. The encoder service boards are referred to as MGES-5610 and MGES-5200 respectively. To access encoder service board parameters, click the associated image.
Page 82 Chapter 2 • Viewing and Setting Service Parameters H.264 Encoder Service Boards Figure 23 H.264 Encoder Service Board Parameters Capabilities Comments Enable Baseline Profile = Encoding using the H264@BL microcode enabled. = Encoding using the H264@BL microcode disabled. Enable Main Profile = Encoding using the H264@MP microcode enabled.
Page 83 Chapter 2 • Viewing and Setting Service Parameters Enable Multi Audio = Encoding two stereo channels per video channel enabled. = Encoding one stereo channel or two mono channels. Enable Transcoding = H.264 Transcoding available. = H.264 Transcoding unavailable. Lists Description Encoder State FREE: The input is available and a channel can be added.
Page 84: Encoder I/O Boards
Chapter 2 • Viewing and Setting Service Parameters Enable Multi-Audio = You can encode up to two audio channels per video channel. = You can encode only one audio channel per video channel. Enable Digital I/O = Encodes analog or digital input. = Encodes analog input only.
Page 85 If the color system could not be recognized or you chose the wrong color system, this field displays N/A. Pattern Generation Optibase Color Bar If you choose a test pattern while transmitting a stream, the receiver receives Viewing and Setting Service Parameters 79...
Page 86 Chapter 2 • Viewing and Setting Service Parameters Parameters Settings Comments the test pattern when no encoded content is available. Force Test Pattern Check this option if This option enables you to 'blend out' a you wish to section of the received content. transmit a test pattern instead of the encoded...
Page 87 Chapter 2 • Viewing and Setting Service Parameters Advanced Video Input Parameters To view and set advanced input parameters for Composite and S-Video inputs, click Advanced ; a window appears displaying additional video input parameters. Figure 26 Analog Video Input > Advanced To change and save advanced input parameters, click OK To close the Advanced Input Parameter window without making changes, click Cancel...
Page 88 Chapter 2 • Viewing and Setting Service Parameters Parameter Settings Comments Horizontal Offset (- 32) - (0) pixels A negative horizontal offset value moves the (the default is 0) screen to the left and a positive value moves it to the right. Changes you apply appear in the encoded content only.
Page 89 If the color system could not be recognized or you chose the wrong color system, this field displays N/A. Pattern Black, If you choose a test pattern while transmitting a Generation Optibase Color Bar stream, the receiver receives the test pattern Viewing and Setting Service Parameters 83...
Page 90: Dvb Recasters And Dvb Transraters
Chapter 2 • Viewing and Setting Service Parameters Parameters Settings Comments (default) when no encoded content is available. Force Test Check to transmit a This option enables you to 'blend out' a section Pattern test pattern instead of of the received content. the encoded content.
Page 91 Chapter 2 • Viewing and Setting Service Parameters NIC is referred to as Rear Port in the service board's parameter page and used for direct streaming. To assign a generic IP address and a subnet mask to all rear ports in a specific unit, in the menu, go to Configuration and choose Assign Rear Port IP;...
Page 92 Chapter 2 • Viewing and Setting Service Parameters Rear Port Settings Description Capabilities Description Enable 4 ASI Inputs = All four DVB-ASI input interfaces can connect to DVB sources. Always enabled. Enable Full BR = An accumulated bit-rate of 60 Mbps can be transmitted. = An accumulated bit-rate of 40 Mbps can be transmitted.
Page 93 Chapter 2 • Viewing and Setting Service Parameters DVB I/O Boards To access the DVB I/O board's parameters, click the desired board's image. Figure 29 DVB I/O Board Parameters Parameters Description Monitor Interface Enter the DVB input that you wish to preview while recasting. Signal Detected = DVB-ASI compliant source detected.
Page 94: Dvb Transcoders
Chapter 2 • Viewing and Setting Service Parameters DVB Transcoders DVB transcoders consist of the DVB Transcoder I/O and an encoder service board. To access DVB Transcoder I/O or encoder service board parameters, click the relevant board image. Figure 30 DVB Transcoder I/O Board Parameters Note If Video State under Transcoder 1 and Transcoder 2 display Play or Stop, you cannot...
Page 95 Chapter 2 • Viewing and Setting Service Parameters DVB Transcoder I/O Board Parameters ASI I/F 1 and 2 Description Programs View To view a list of transmitting programs, click Input Detect = DVB-ASI compliant input detected. = No source. Interface Status Not in Use: A source might be connected, but no channel is configured.
Page 96: Creating And Editing A Channel Profile
Chapter 2 • Creating and Editing a Channel Profile Creating and Editing a Channel Profile The number of channels you can add depends on the type of boards and available input interfaces. Adding Channels The number of channels you can add depends on the type of boards installed and available input interfaces.
Page 97 Chapter 2 • Creating and Editing a Channel Profile Defining a Channel 1. On the Main window, in the toolbar, click Add Channels the Channel wizard appears. Figure 31 Adding a Channel - Step 1, Channel Options 2. Select a channel name (e.g. Test 2) by overwriting the default in the Channel Name field to the upper left.
Page 98 Chapter 2 • Creating and Editing a Channel Profile 1. Click Next ; lists appear for the relevant input, processing and output components (targets). Input and processing components refer to available I/O and service boards. Make sure not to assign primary and hot stand-by channels to the same boards.
Page 99 Chapter 2 • Creating and Editing a Channel Profile If you add a hot stand-by channel to a DVB transcoding or a live encoding channel, associated with an SDI source, connect the relevant source to a separate input interface and not to the primary channel's I/O board's Loop connector. Transcoder I/O boards are available with two DVB-ASI inputs or one DVB-ASI input and one Loop connector.
Page 100 Chapter 2 • Creating and Editing a Channel Profile DVB Transcoding. On the Parameters page, in the IP Input I/F section, under Program, click ; programs received by the selected DVB- ASI Input interface are available. Processing Parameters If you are adding an encoding or transcoding channel, set or change processing (encoding) parameters as required.
Page 101: Viewing Channels
Chapter 2 • Creating and Editing a Channel Profile Viewing Channels To view the Channels list: On the Main window, click the Channels tab; the Channels list appears. The Channels list displays the following details: Channel Name. Displays the channel name and provides indication of SAP status.
Page 102 Chapter 2 • Creating and Editing a Channel Profile Table 29: Channel States Target IP: Port. Displays the channel's target IP address and its port. Output IF. Displays the output stream Interface name. BW (Kbps). Displays the bandwidth of the channel in Kbps. To save a channel as template: Select the desired channel and click Save ;...
Page 103: Editing Channels
Chapter 2 • Creating and Editing a Channel Profile For a list of error messages and explanations, refer to the MGW EMS help. Editing Channels To view channel parameters without editing: Select the desired channel and click View ; channel parameters appear but are unavailable for editing.
Page 104: Managing Templates
To add a template to the list, you must have at least one channel in the Channels list (d:\program files\optibase\mgw5100ems\help\adding_a_channel.htm). You can add a template either by using the Template manager or from the Channels list. To open the Template manager and view existing templates: On the toolbar, click Templates ;...
Page 105 Chapter 2 • Creating and Editing a Channel Profile To preserve more than 10 system configurations or to make them available for other MGW x100 units, you can download them to your Management PC and upload them to different MGW x100 units. "Current"...
Page 106 Chapter 2 • Creating and Editing a Channel Profile To stop loading the configuration, click Abort in the Loading Configuration window; the Loading Configuration window closes and the configuration stops loading. 100 Creating and Editing a Channel Profile...
Page 107 Loading configuration window Do not use configurations associated with any other MGW unit such as MGW 1100. To automatically activate a configuration: Select the desired configuration and click Auto Start ;...
Page 108 Chapter 2 • Creating and Editing a Channel Profile Adapting Configurations to different Units To create backup units, configurations and/or password and network settings can be made available to other MGW x100 units. To do so, you have to download the relevant configuration and/or settings to your PC and then upload them to the desired MGW x100 unit.
Page 109 Chapter 2 • Creating and Editing a Channel Profile Note The hostCfgMaps and hostPersist folders reside in the MGW EMS program folder. Do not move or rename these folders and their content. If you load a configuration from a different unit, this unit and the target unit must have the same hardware profile and both hosts must be equipped with the same software version.
Page 110: Live Encoding Parameters
Chapter 2 • Live Encoding Parameters Live Encoding Parameters Input Parameters To access video input parameters: If you are in the process of adding a channel, click IO Parameters ; input parameters appear. If you are in the process of editing a channel, click the Live I/O tab and then IO Parameters ;...
Page 111 Chapter 2 • Live Encoding Parameters 2. Under Resolutions, verify that the desired resolutions are enabled. Enabled resolutions are marked Board Parameter Tools The Board Parameter tools let you perform the tasks listed below. Depending on the board, some of these tools may be unavailable. Tools Description Updates the displayed parameters.
Page 112 Chapter 2 • Live Encoding Parameters Properties Description Internal Board ID. Name Board's name. Board's version. Revision Serial You might be required to submit Number this number when calling for technical support regarding the relevant board. Software Refers to the board's internal Version software;...
Page 113 Chapter 2 • Live Encoding Parameters H.264 Encoding Parameters You can adjust basic and advanced video and audio parameters as explained below. Video Encoding Parameters To change and save advanced video encoding parameters, click Apply To close the Advanced Encoding parameter window without making changes, click Cancel Parameters Settings...
Page 114 Chapter 2 • Live Encoding Parameters Table 30: Video Encoding Parameters 34 : Figure H.264 Processing Parameters Advanced Video Encoding Parameters If you are in the process of adding a channel, click Video to view advanced video encoding parameters. If you are in the process of editing a channel, click Advanced to view advanced video encoding parameters.
Page 115 Chapter 2 • Live Encoding Parameters To close the Advanced Encoding parameter window without making changes, click Cancel Figure 35 Advanced - Video window Live Encoding Parameters 109...
Page 116 Chapter 2 • Live Encoding Parameters Parameter Settings Comments H.264 Level Level 3 Not available for editing Video PID 32 - 8190 A unique ID for video streams in multiplexed Transport streams only. It identifies Transport packets carrying data of the particular video stream. Enter a unique number for each stream.
Page 117 Chapter 2 • Live Encoding Parameters Parameter Settings Comments Scan Mode Interlaced (default); In Interlaced mode, every frame is divided into two fields, i.e. even and Progressive; odd lines. Each field is encoded separately. PAFF In Progressive mode, the entire frame is encoded.
Page 118 Chapter 2 • Live Encoding Parameters Parameter Settings Comments Closed Captions To enable this option, If enabled, closed captions are Pass Through check the associated transmitted as selected for the original checkbox. source. Available in NTSC only. Table 31: Advanced Video Encoding Parameters Secondary Stream Video Parameters This feature enables you to stream a secondary channel from the same source that is used for the primary channel.
Page 119 Chapter 2 • Live Encoding Parameters 2. Click . The Secondary Stream window appears. Figure 37 Secondary Stream window 3. Configure the secondary stream parameters as required and click OK. Parameter Settings Comments Encoding Format H264@BL H.264 compliant stream (Baseline Profile). Bit-Rate 50 - 500 (in Kbps)
Page 120 Chapter 2 • Live Encoding Parameters Parameter Settings Comments GOP N 1 - 120 The maximum distance in frames (the default is 12) between consecutive I (intra) frames in the stream. N must be a multiple of M. It is recommended to encode about two I frames per second.
Page 121 Chapter 2 • Live Encoding Parameters If you are in the process of editing a channel, click the Processing tab and then the Audio tab. Figure 38 Audio window Parameter Settings Comments Interface 1, 2, 3, 4 Displays the audio interface in use. This field shows if you encode live input.
Page 122 Chapter 2 • Live Encoding Parameters Parameter Settings Comments Audio PID 32-8190 A unique ID for audio streams in multiplexed Transport streams only. It -1 automatically identifies Transport packets carrying recognize the audio data of the particular audio stream. PID in a audio program that you The check box performs the same are transcoding,...
Page 123 Chapter 2 • Live Encoding Parameters Note To allow secondary stream audio configuration you must select the AAC-LC encoding option. 4. Set the secondary stream by selecting one of the following options from the Assignment drop-down list: Description Audio 1 Audio 2 Encoding Assignment...
Page 124 Chapter 2 • Live Encoding Parameters Logo insertion is only available in channels that are in H.264 encoding format. Figure 40 Logo Images Manager window To edit the Logo Manager: Select Logo Images from the Configurations menu, the Loge Images Manger screen will open To add a logo image click on the Add button and select an image file from the browse window.
Page 125 Chapter 2 • Live Encoding Parameters Click on the Logo button. Figure 41 Advanced - Video window Select the image file to be used as a logo by pressing the browse button and selecting an image file from the logo list. Live Encoding Parameters 119...
Page 126 Chapter 2 • Live Encoding Parameters Select the position in which the logo will be inserted, either by selecting from the defined default position or by specifying a manual position by using the x and y coordinates. Figure 42 Logo Image Setting window Click on the Ok button.
Page 127 Chapter 2 • Live Encoding Parameters To activate the logo insertion: Check the Logo Active check box. Figure 43 Advanced - Video window Click on the Ok button. Live Encoding Parameters 121...
Page 128 Chapter 2 • Live Encoding Parameters Click on the Apply button. Adjusting Parameters While Playing a Channel To view and set parameters while playing the channel (on the fly), select the desired channel and click Edit ; parameters appear for editing as listed below.
Page 129 Chapter 2 • Live Encoding Parameters Parameters Settings Comments Video I/F 1, 2 Displays the video interface in use. This field shows if you encode live input. 126). Resolution Available resolutions can be Make sure that the receiving device found on the Encoder Service and monitor support the resolution you Board Parameter page and in choose.
Page 130 Chapter 2 • Live Encoding Parameters Parameter Settings Comments payload-containing data for the particular video stream inside multiplexed Program and Transport streams, as well as packet headers inside multiplexed System streams. Enter a unique number for each stream. For an automatically assigned ID, choose Video PID 0 - 8191 A unique ID for video streams in...
Page 131 Chapter 2 • Live Encoding Parameters Parameter Settings Comments network time. Scene Detection If checked, Scene An I frame is inserted at scene changes, Detection is active. thus improving the encoding quality. Do not change this setting unless you have been instructed to do so.
Page 132 Chapter 2 • Live Encoding Parameters Advanced Audio Encoding Parameters To view and set advanced audio processing parameters, click Advanced ; additional audio processing parameters appear. Parameter Settings Comments ESID 192 - 223 A unique ID for an audio stream inside multiplexed System, Program or Transport streams.
Page 133: Dvb Recasting/Transrating Parameters
Chapter 2 • DVB Recasting/Transrating Parameters DVB Recasting/Transrating Parameters DVB Input If you are in the process of editing a channel, click the DVB Input tab; input parameters appear. Parameter Settings Comments Max Bit Rate 200 - 30000 Sets the program's maximum bit-rate. Do (Kbps) not change this parameter.
Page 134: Mpeg-1/2 Transrating
Chapter 2 • DVB Recasting/Transrating Parameters MPEG-1/2 Transrating If you are in the process of editing a channel, click the MPEG-1/2 Processing tab; you are able to adjust the bit-rate. Parameter Settings Comments Max Bit Rate (Kbps) 0 - 10000 Specify the video bit-rate for the (the default is 3500) current DVB Transrater channel.
Page 135: Dvb Transcoding Parameters
Chapter 2 • DVB Transcoding Parameters DVB Transcoding Parameters Input Parameters ASI Input If you are in the process of editing a channel, click the DVB Input tab; input parameters appear. Parameter Settings DVB Interface Displays the DVB input interface in use. Program Displays the program in use.
Page 136 Chapter 2 • DVB Transcoding Parameters To add Pass Through PIDs: 1. Click the DVB Input I/F tab. The DVB input I/F page appears. Figure 44 DVB input I/F page 130 DVB Transcoding Parameters...
Page 137 Chapter 2 • DVB Transcoding Parameters 2. Click and select the required program. The Select program window appears. Figure 45 Select Program window 3. Click the button. The Add PID windows appears. Figure 46 Add PID window DVB Transcoding Parameters 131...
Page 138 Chapter 2 • DVB Transcoding Parameters 4. Click to select the appropriate PID or type it. The Type is set automatically when the PID is selected. If not, from the Type drop-down menu select the appropriate type (Audio, Teletext, Subtitle or Other). Figure 47 Select PID window 5.
Page 139 Chapter 2 • DVB Transcoding Parameters 8. Select the required PID 9. Click Edit and type the Descriptor values manually (provided by compatible DVB Stream Analyzers). See details in the following table. See figure below. Figure 48 Edit Subtitle PID window Table 45: Table 46: DVB Transcoding Parameters 133...
Page 140 Chapter 2 • DVB Transcoding Parameters Figure 49 Edit Teletext PID window 134 DVB Transcoding Parameters...
Page 141 Chapter 2 • DVB Transcoding Parameters Parameter Settings Comments Type Audio Can be set from Add PID window and from Edit <type> PID <#> only viewed. TeleText Subtitle Other Enter the appropriate Can be set from Add PID window and from PID number from the Edit <type>...
Page 142: Target Parameters
Chapter 2 • Target Parameters Target Parameters UDP Targets MGW x100 supports up to eight UDP targets per channel. The Channel wizard adds one UDP target by default while adding a channel. If you are in the process of adding a channel, select the UDP target in the Channel wizard's step 3 and click Edit ;...
Page 143 Chapter 2 • Target Parameters Figure 51 Target Components, IPv6 window If you are in the process of editing a channel, click the Target tab and select the desired target from the list; the associated target parameters appear to the right. Parameter Settings Comments...
Page 144 Chapter 2 • Target Parameters Remote IP Multicast IP addresses For If you transmit Multicast, IPv4: choose an IP address within the listed range. 224.0.0.0 - 239.255.255.255 Make sure that the relevant 255.1.1.1 default receivers are set to the same Multicast IP address.
Page 145: Secondary Stream Targets
Chapter 2 • Target Parameters Bits Values Description 0 - 2 1 1 1 Network Control 1 1 0 Internet Control 1 0 1 CRITIC/ECP 1 0 0 Flash Override 0 1 1 Flash 0 1 0 Immediate 0 0 1 Priority 0 0 0 Routine...
Page 146 Chapter 2 • Target Parameters 1. In the Target Components section, double click the channel secondary stream row or select this row and click Edit. The UDP Secondary Stream window appears. Figure 53 UDP Secondary Stream window 2. In the Remote IP field type the secondary channel IP address. Note The set target IP address for the secondary channel MUST be different from the target IP address set for the primary channel otherwise stream will not be displayed properly .
Page 147: Version Management
System software versions will be made available for upgrading a unit using MGW EMS. The respective software versions will be available as zip files for download from Optibase's FTP site or distributed on a CD. Instructions and required passwords are provided with upgrade release notes as relevant.
Page 148 Chapter 2 • Version Management 1. DVB recasters. DVB recasting and DVB transrating channels will be removed. DVB transraters. DVB recasting and DVB transrating channels will be removed. Switch and/or host controller. All channels are removed and the system resets. 1.
Page 149: Operating Channels
Chapter 2 • Operating Channels Operating Channels Transmitting Channels The number of channels you can transmit depends on the type of boards and available bandwidth. 1. Log on to MGW x100 as Super User; the Main window appears with the Boards page open.
Page 150: In Case Of Problems
Chapter 2 • In Case of Problems In Case of Problems If Host A and/or Switch A fail, Host B and Switch B take over (if installed); Host A and Switch A reset. In this scenario, MGW EMS switches over to Host B and the last-saved Autostart configuration reloads, which may take up to four minutes.
Page 151: Reports
Chapter 2 • Reports Reports In an effort to assist you in case of problems, MGW EMS lets you export your current system profile to an XML file that you can send to a technical support engineer. You can also view various configuration reports. Available reports: Boards Inventory.
Page 152: System Specifications
Chapter 3 System Specifications This book lists and explains system and module specifications for the chassis, I/O and service boards. In This Chapter Chassis Host Controller Units Switch 151 H.264 Encoder 152 MPEG Encoder Live Input DVB Input - Transcoding DVB Recaster/Transrater Pinout Specifications...
Page 153: Chassis
Chapter 3 • Chassis Chassis Physical Dimensions: Width: 19" Height: 4RU (height of 8 cPCI slots) Depth: 12" 19" rack compliant Net Weight Empty chassis without power supplies and boards: 7.8 kg Power supply: 0. 65 kg I/O Board: Approx. 0.3 kg Service board: Approx.
Page 154: Electrical Characteristics
EN60950 (ITE) Note Do not connect MGW 1100 to a voltage source, if you are not sure that the local voltage is supported and you have the proper power supplies installed. Connecting an AC powered unit to a DC source and vice versa will damage that unit and cause personal injury.
Page 155: Host Controller Units
Chapter 3 • Host Controller Units Host Controller Units Host Service Board - MGCS-5500 The service board in use is based on CPCI specified processing boards. Dimensions Board 233.4 x 160 mm, 9.2" x 6.3" Bracket 261.8 x 19.8 mm, 10.3" x 0.8" Management MGW EMS (installed on the Management PC) SNMP agent...
Page 156: Host I/O Board - Mgci-5500
Chapter 3 • Host Controller Units IEEE 802.1p IEEE 802.1Q 850 nanometer fiber: Cabling for 1000SX 50 micron multimode = 550 meters max. 62.5 micron multimode = 220 meters max. Host I/O Board - MGCI-5500 Dimensions Board 233.4 x 160 mm, 9.2" x 6.3" Bracket 261.8 x 19.8 mm, 10.3"...
Page 157: Switch
Chapter 3 • Switch Switch Interphase Switch Service Board - MGSS-1100 This switch does not use an I/O board. Dimensions Board 233.4 x 160 mm, 9.2" x 6.3" Bracket 261.8 x 19.8 mm, 10.3" x 0.8" Input/Output Interfaces RJ-45 - for technician use Intel Switch Switch Service Board - MGSS-1100 Dimensions...
Page 158: Encoder
Chapter 3 • H.264 Encoder H.264 Encoder Service Board - MGES-5610 Service Board Video Channels Audio Channels MGES-5610 Up to 2 (depending on the 2 per video channel hardware configuration you purchased) Physical Dimensions Board 233.4 x 160 mm, 9.2" x 6.3" Bracket 261.8 x 19.8 mm, 10.3"...
Page 159 Chapter 3 • H.264 Encoder 640x480 640x576 720x480 720x576 FD-1 (720) Audio Modes and Bit-Rates The following table describes audio modes and their available bit rates Key: v - supported x - not supported MPEG 1 Layer 2 AAC-LC AAC+ H.264 Encoder 153...
Page 160 Chapter 3 • H.264 Encoder MPEG 1 Layer 2 AAC-LC AAC+ MPEG 1 Layer 2 AAC-LC AAC+ 154 H.264 Encoder...
Page 161 Chapter 3 • H.264 Encoder H.264 Encoder 155...
Page 162: Mpeg Encoder
Chapter 3 • MPEG Encoder MPEG Encoder Service Board - MGES-5200 Service Board Video Channels Audio Channels MGES-5200 Physical Dimensions Board 233.4 x 160 mm, 9.2" x 6.3" Bracket 261.8 x 19.8 mm, 10.3" x 0.8" Standard Compliance ISO/IEC 11172 (MPEG-1), ISO/IEC 13818 (MPEG-2) Video Bit-Rates Video bit-rates...
Page 163 Chapter 3 • MPEG Encoder Audio Bit-Rate / [bps] Supported Audio Mode 384000 Stereo ® Dolby Audio Bit-Rate / [bps] Supported Audio Mode 96000 Stereo 112000 Stereo 128000 Stereo 160000 Stereo 192000 Stereo 224000 Stereo 256000 Stereo 320000 Stereo 384000 Stereo Streaming Format MPEG Streaming Format...
Page 164 Chapter 3 • MPEG Encoder 352x576 368x512 352x608 384x480 368x576 384x512 368x608 480x480 384x576 480x512 384x608 544x480 480x576 544x512 480x608 640x480 544x576 640x512 544x608 704x480 640x576 704x512 640x608 720x480 704x576 720x512 704x608 720x576 720x608 158 MPEG Encoder...
Page 165: Live Input
Chapter 3 • Live Input Live Input Analog I/O Board - MGEI-5210A Dimensions I/O board 233.4 x 80 mm, 9.2" x 3.2" Bracket 261.8 x 19.8 mm, 10.3" x 0.8" Input/Output Interfaces Composite/S-Video A and B Audio A and B DB-15 male ×...
Page 166 Chapter 3 • Live Input Input Signals Video Inputs 525 & 625 SDI A and B Audio Inputs Balanced AES3 (AES/EBU) Input Digital Audio A and B Input Impedance 110 Ώ Balanced Sampling Frequency 32, 44.1, 48 kHz at 24 bits per sample 160 Live Input...
Page 167: Dvb Input - Transcoding
Chapter 3 • DVB Input - Transcoding DVB Input - Transcoding I/O Board - MGTI-5210X Dimensions I/O board 233.4 x 80 mm, 9.2" x 3.2" Bracket 261.8 x 19.8 mm, 10.3" x 0.8" Input Interface 2 x DVB-ASI 2 x BNC Output Signal 2 x Composite Video Out 2 x BNC...
Page 168: Dvb Recaster/Transrater
Chapter 3 • DVB Recaster/Transrater DVB Recaster/Transrater Service Board DVB Recaster - MGRS-5200 Physical Dimensions Board 233.4 x 80 mm, 9.2" x 3.2" Bracket 261.8 x 19.8 mm, 10.3" x 0.8" Standard Compliance MPEG-2 over DVB-ASI Transport to MPEG-2 over IP UDP Demux Service Board DVB Transrater - MGTR-5200 Physical Dimensions Board...
Page 169 Chapter 3 • DVB Recaster/Transrater Output Signal Aggregated bit-rate up to 40000000 or 60000000 bps, depending on the purchased capability. DVB Recaster/Transrater 163...
Page 170: Pinout Specifications
Chapter 3 • Pinout Specifications Pinout Specifications Figure 54 DB-15 Male Connector MGI Analog Audio Cable - WCA5197 DB-15 Female XLR Female Pin name Pin # Pin name Pin# Balanced Audio Left Neg. Bal. Audio Left, Ch. 1 Balanced Audio Left Pos. Balanced Audio Left Gnd.
Page 171: Mgi Analog Audio Cable - Wca5196
Chapter 3 • Pinout Specifications MGI Analog Audio Cable - WCA5196 DB-15 Female Pin name Pin# Name Signal/GND Audio Left Neg. Unbalanced Audio Left Ch. 1 Ground Audio Left GND. Twisted Shielded Pair (W2) Audio Left Pos. Signal (Center) Audio Left Neg. Unbalanced Audio Right Ch.
Page 172 Chapter 3 • Pinout Specifications DB-15 Male XLR Male Pin name Pin # Pin name Pin# Balanced Audio Left Neg. Bal. Audio Left, Ch. 1 Balanced Audio Left Pos. Balanced Audio Left Gnd. Balanced Audio Right Neg. Bal. Audio Right, Ch. 1 Balanced Audio Right Pos.
Page 173: Maintenance
Chapter 4 Maintenance In This Chapter Troubleshooting Alarms 176 Error Messages Replacing Hardware Components Technical Support...
Page 174: Troubleshooting
Chapter 4 • Troubleshooting Troubleshooting This guide helps you analyze and resolve errors. It lists error messages and alarms and suggests possible solutions. It also instructs you on replacing hardware components. While Installing and Configuring MGW x100 This section lists errors and possible solutions that you may encounter while installing and configuring MGW x100 and its components.
Page 175 Alarm board. Connecting to MGW x100 via Serial Port and HyperTerminal To connect MGW x100 to the Configuration PC, use the DB-RJ cable supplied by Optibase under catalog number WCA5972. The Problem Possible Cause Possible Solution...
Page 176 Chapter 4 • Troubleshooting used for Ethernet B on Host A's I/O board management and (rear). configuration to the wrong NIC. The COM1 port on Replace the Host A service board MGW x100 may not (front). Host A is installed in the slot be working.
Page 177: Using Mgw Ems
Chapter 4 • Troubleshooting decreased. slowly. The MGW x100 unit seems Ensure sufficient cooling and too hot. circulation in the environment. Check fan trays for 'noisy' fans and sufficient air outlet. Replace fan trays, if required. Make sure that all blank panels are installed on empty slots.
Page 178 EMS applications. If you are not able to remove EMS applications, use a special uninstaller available from Optibase. Restart your PC and remove and re- install MGW EMS. Make sure not to install more than one EMS application per PC.
Page 179 Chapter 4 • Troubleshooting after the connection the Current Users list by using Force was terminated. Logout. The Problem Possible Cause Possible Solution I am logging on to a unit, but The user name Refer to the notes that you made or the user name appears to be and/or the password use one of the standard users to log...
Page 180 Chapter 4 • Troubleshooting off. The board was not Try re-installing both the service and recognized, slot I/O boards in a different slot. error. Verify that the relevant board is supported by your MGW unit. MGW x100 becomes Empty slots are not Use the slot covers provided with unstable.
Page 181 Chapter 4 • Troubleshooting DVB Transcoding The Problem Possible Cause Possible Solution In MGW EMS, the channel DVB source error. Make sure that sources work properly indicates an error. The and are stable. relevant ASI In LED on the Check the connection. DVB Transcoder I/O board is off and the Status LED on the Replace the cable.
Page 182: Alarms
Chapter 4 • Alarms Alarms GW x100 displays open alarms associated with the following four severity levels: Critical. This severity level is currently not used. Major. Minor. Warning. To display a list of open alarms Click the button associated with the relevant severity level; the Alarms list appears and displays the respective alarms.
Page 183 Chapter 4 • Alarms Network Alarms What it means What to do The network connection has Make sure that your network Loss of signal detected at been lost; therefore MGW is performing properly and network interface. x100 stopped transmitting. that you have sufficient network resources available for the desired streaming tasks.
Page 184 Chapter 4 • Alarms wish to return to the primary channel, go to the Channels list, right-click the primary channel and choose Restore. Video and Audio Input Alarms What it means What to do The relevant I/O interface Make sure that you use a Video loss of signal.
Page 185: Minor
Chapter 4 • Alarms Transcoder Alarms What it means What to do The DVB Transcoder I/O Make sure that I/O and Decoder hardware error. board encountered a service boards are properly hardware error. installed. If this error persists, call for technical support.
Page 186 Chapter 4 • Alarms At least one fan is running too Fan failure. slowly, has failed or is missing. The temperature in at least This error may appear with Platform temperature one area inside MGW x100 Fan failure. overheat. has exceeded the permitted limit of 55˚C.
Page 187: Error Messages
Chapter 4 • Error Messages Error Messages This section lists and explains errors that might be resolved by users. Errors are not listed if they are self-explaining and point users to required steps. Each error appears with a reference number, for example 201001, which consists of two parts: First 4 digits (2010): Refer to the error code.
Page 188: Replacing Hardware Components
The host controller and the switch are not hot swappable. Before removing these boards, MGW 1100 must be switched off. 1. If you remove a hot swappable board and MGW 1100 is running, slightly push the red button of the right ejector/injector handle down. When the Hot Swap LED turns blue, the board is ready to be removed.
Page 189 To install boards: The host controller and the switch are not hot swappable. Before installing these boards, MGW 1100 must be switched off. 1. Insert the new board into the relevant slot. 2. Plug it into the bus connector and close the ejector/injector handles; you hear a click and the Hot Swap LED turns blue when the board has been properly inserted.
Page 190: Replacing The Host Controller's Flash Disk
Replacing the Host Controller's Flash Disk You may replace the host controller’s flash disk only if you have been instructed to do so by Optibase's customer support. The host controllers are installed in the slots labeled Control A and Control B (when applicable) and referred to as Host A and Host B respetively.
Page 191 Chapter 4 • Replacing Hardware Components 1. Stop all channels and switch MGW x100 off. 2. Remove the relevant host controller I/O board from its slot as explained on the previous page. 3. Carefully unplug and remove the flash disk from its slot as illustrated. 4.
Page 192: Replacing Fuses
3. Replace the fuse and close the fuse chamber. To replace flash disks and fuses, use only spare parts supplied or approved by Optibase. Other spare parts may damage MGW x100 and void the warranty.
Page 193: Replacing A Power Supply
MGW 1100 is running, the Power LED turns green. 5. Tighten the screw in the lower left corner; the power supply is replaced. Replace only one power supply at a time or switch MGW 1100 off while replacing power supplies.
Page 194: Technical Support
For additional information, contact the reseller or distributor who sold you your Optibase product. The Optibase Knowledge Base is part of the Optibase Service Portal. It offers technical tips and information about Optibase products. The knowledge base is available at http://www.optibase.com/serviceportal (http://www.optibase.com/portal/default.aspx).
Page 195: Hardware Warranty
(at its option) any defective part during the Warranty Period, provided that (i) the Warranty remain in force. Your dated sales receipt or invoice shall be considered as the delivery date of the Product form Optibase's premises to your designated address (the "Delivery Date"); (ii) your Product unit carries a serial number on its rear panel;...
Page 196 Chapter 4 • Technical Support 190 Technical Support...
Page 197: Index
Interface • 39 Connecting Host Controllers with Switches • 32 Adapting Configurations to different Units • 102 Connecting MGW 1100 to the Power Supply • 32 Adding Channels • 90, 93 Connecting MGW x100 • 32 Adjusting Parameters while playing a Channel •...
Page 198 DVB Recaster and DVB Transrater Forcing a User Out • 60 Service Boards • 84 Front Panel • 11 DVB Recaster/Transrater • 162 General • 173 DVB Recaster/Transrater Service General Tasks • 27 Board Interface (Front) • 23 H.264 Encoder • 12, 152 DVB Recasters and DVB Transraters •...
Page 199 Replacing Hardware Components • 182 MGI Analog Audio Cable - WCA5199 • Replacing the Host Controller's Flash Disk • 184 MGW 1100 Components • 8 Reports • 145 MGW EMS - Managing Software Required Tools • 27 Versions • 52 Safety Instructions •...
Page 200 Service and I/O Boards • 12 Troubleshooting • 168 Service Board - MGES-5200 • 156 UDP Targets • 136, 140 Service Board - MGES-5610 • 152 Unit Parameters • 64 Service Board DVB Recaster - MGRS- User Manual • 56 5200 •...

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