VOK electric cargo bike 2.0 User Manual
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VOK electric cargo bike 2.0 User Manual

4-wheeled cargo bike with electric pedal assistance
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Vok 2.0
User Manual

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Summary of Contents for VOK electric cargo bike 2.0

  • Page 1 Vok 2.0 User Manual...

  • Page 2: Table Of Contents

    Table of contents Introduction Contact information Symbols Features of the bike Instructions for operating 5.1. Loading 5.2. Operating controls 5.2.1. Locations of controls 5.2.2. Brakes 5.2.3. Seat adjustment 5.2.4. Mirror adjustment 5.2.5. Display 5.3. Pre-ride inspection 5.4. Driving 5.5. Battery change 5.6.

  • Page 3: Introduction

    Although some instructions may be shared with other models, this manual must only be considered applicable to the Vok Bikes model Vok2. In the context of this manual the terms bike, cargo bike, bicycle, vehicle, EPAC and Vok are used to refer to the model Vok2.

  • Page 4: Symbols

    3. Symbols This symbol marks useful information about how to handle the bike to avoid damage or incorrect use. This symbol marks imminent risks to your life or health. Please comply with all instructions and take preventive measures accordingly. This symbol marks the location of important functions on the bike. This symbol indicates a positive action or status.

  • Page 5: Features Of The Bike

    4. Features of the bike A Vok is a 4-wheeled cargo bike with electric pedal assistance. Below are described some of the main characteristics of the bike. Nominal power: 250 W Max speed: 25 km/h Range: 50 or 100 km...

  • Page 6: Instructions For Operating

    Do not place animals or persons into the cargo box! It is strictly forbidden to transport passengers on a Vok! In case a trailer is used, the trailer must also be loaded in accordance with the loading principles set out in this chapter.

  • Page 7: Operating Controls

    5.2. Operating controls 5.2.1. Locations of controls Get acquainted with the controls in a safe and traffic-free area.

  • Page 8: Brakes

    5.2.2. Brakes Each VOK is equipped with independent hydraulic braking systems for both axles. It is strictly forbidden to brake the vehicle by dragging your feet on the ground! Always engage the parking brake after parking the vehicle. The left-hand lever operates the front brakes.
  • Page 9 The right-hand lever operates the rear brakes. To engage the rear parking brake, pull the brake lever towards you and push the handbrake lever forwards, which limits the brake lever's movement. To disengage the rear parking brake, pull the brake lever, which then releases the handbrake.

  • Page 10: Seat Adjustment

    5.2.3. Seat adjustment Adjust the seat to the most comfortable pedalling position for you. Do not adjust the seat while driving! Only adjust the seat when the vehicle is stopped and the parking brake is engaged.

  • Page 11: Mirror Adjustment

    5.2.4. Mirror adjustment Adjust both of the rear-view mirrors so that you can see the vertical edge of the cargo box and the rear mudguard. Always readjust the mirrors after adjusting your seating position! Do not adjust the mirrors while driving! Only adjust the mirrors when the vehicle is stopped and the parking brake is engaged.

  • Page 12: Display

    5.2.5. Display...

  • Page 13: Pre-Ride Inspection

    5.3. Pre-ride inspection The vehicle must be visually in working order. No parts missing. Visually assess that the vehicle Nothing seems out of order or appears in a good condition. misaligned. Windshields are clean and you can see through them. No bumps or visual cuts.
  • Page 14 If there are changes, like sounds, something feels loose, low top speed, strange handling, poor brake performance, etc. – immediately consult with Vok Support. As with all mechanical components, the cargo bike is subjected to wear and high stresses.

  • Page 15: Driving

    5.4. Driving To put the vehicle in the riding mode, hold the ignition card in the start/stop area (Vok logo) until you hear 2 beeps, and the dashboard screen lights up. Release the parking brake. Use the thumb throttle only to manoeuvre at low speeds (up to 6 km/h).
  • Page 16 Although Vok has a stable frame, we still recommend wearing a helmet for your protection. PS. A helmet is required by law if you’re under 16 years old.

  • Page 17: Battery Change

    5.5. Battery change The battery compartment of Vok has the capacity for 2 batteries, but the bike is still fully functional with a single battery (with reduced range). 1. Turn on the Vok with the RFID card. 2. Push the button under the seat as shown in the picture.

  • Page 18: Charging

    Do not use a battery or charger that supplied Vok charger only. is defective. Only use the original Vok specific batteries supplied by the manufacturer! We recommend charging the battery during the night and Do not expose the battery or charger in dry rooms fitted with smoke to the blazing sun during charging.
  • Page 19 Always follow the instructions Do not use the charger outdoors contained on the label of the when it’s raining. battery charger. Temperature range Do not use the charger, if its cable battery storage: 0 … 40 °C appears damaged. Remove the batteries from the bike if Keep the battery away from you do not use it for a long period of fire and heat.

  • Page 20: Cold Start

    5.7. Cold start If you haven’t operated Vok for some time, or it doesn’t turn on with charged batteries inserted, the bike will need a “Cold start”: 1. Plug the Vok without any batteries into the 220 V socket using the onboard charger cord.

  • Page 21: Towing A Trailer

    5.8. Towing a trailer In case your Vok is equipped with a tow hitch, it may be used to tow a Vok specific trailer. To attach: To detach: Place the trailer's drawbar over the 1. Disconnect the trailer’s wiring plug.
  • Page 22 Before connecting the wiring plug, make sure that the trailer plug and socket are dry and clean. It is forbidden to use a Vok for towing trailers or equipment not approved by Vok Bikes. Doing so may exceed the design loads of the bike, thus...

  • Page 23: Troubleshooting

    6. Troubleshooting In case of unusual performance of the vehicle collect as many details as possible: Park the vehicle in a safe and traffic free area. 2. Locate the part or component causing the unusual performance. 3. Visually inspect if there is any kind of physical damage to the part itself or the parts it's connected to.

  • Page 24: Cleaning

    7. Cleaning Cleaning the bike is not only important to preserve the nice looks of the bike, but also to ensure the longevity of the metal frame, mechanical components, and different materials. Clean the bike regularly, but especially after driving on salty roads, in the rain or in muddy conditions.

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