MaxQ MaxPlus Alpha Cooler User Manual

Intended for 1 – 6 c bedside storage of red blood cells/cold plasma with integrated temperature monitoring capabilities

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MaxPlus Alpha Cooler®

User Manual | SKU # A12X24-PR, A12X24-PR-C

V2.0 | March 7

, 2022

Drafted by: Tyler Rapp (Packaging Solutions Architect),

Approved by: Dr. Arif Rahman (Director of Research & Development)

User Manual for the MaxPlus Alpha Cooler®

Intended for 1 – 6 °C bedside storage of Red Blood Cells/Cold Plasma with integrated temperature

Website:

https://www.packmaxq.com/maxplus-alpha2

Reference Materials:

https://www.packmaxq.com/alpha2-reference

Brochure:

https://95b9fbd1-9ffa-459c-ae2d-

60f638c87b24.filesusr.com/ugd/311dee_5ab867452dfe425baa1f5ce69336ac9a.pdf?index=true

www.packMaxQ.com

monitoring capabilities

Table of Contents

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March 25, 2025

Can additional cold and frozen packs be purchased?

Summary of Contents for MaxQ MaxPlus Alpha Cooler

Page 1 Drafted by: Tyler Rapp (Packaging Solutions Architect), Approved by: Dr. Arif Rahman (Director of Research & Development) User Manual for the MaxPlus Alpha Cooler® Intended for 1 – 6 °C bedside storage of Red Blood Cells/Cold Plasma with integrated temperature...
Page 2: Table Of Contents
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Contents 1. System Overview ....................4 1.1 System Components ..............................4 1.2 System Accessories ............................... 4 1.3 Cooler Specifications ..............................4 1.4 Integrated monitoring system ............................5 1.4.1 Wireless sensor module - ..............................
Page 3 11.3.2 Main controller is accidentally turned off before downloading the data................39 11.3.3 Screen shows ‘SD Card Full’ ..............................40 Please NOTE: If you encounter a feature or an issue that is not included in this manual please contact MaxQ Research for help. Contact us – 405-466-5629 or sales@packmaxq.com...
Page 4: System Overview
V2.0 | March 7 , 2022 1. System Overview MaxPlus Alpha Cooler is exclusively designed for hospital transfusion services with MaxQ’s proprietary integrated monitoring system for actively monitoring blood product temperature inside the cooler and providing comprehensive status report through a mobile application.
Page 5: Integrated Monitoring System
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 1.4 Integrated monitoring system 1.4.1 Wireless sensor module - Placed inside the cooler along with the blood products for measuring payload temperature and communicating with Main controller module.
Page 6: List Of Buttons And Functions On Main Controller
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 2. List of buttons and functions on Main Controller ● ON/OFF Button: ‘Turn ON’ / ‘Turn OFF’ the system ● SELECT Button: SELECT specific user option and to ‘STOP’ temperature data logging operation.
Page 7: Maxtemp Application Download
V2.0 | March 7 , 2022 3. MaxTemp Application Download MaxPlus Alpha cooler comes with free iOS and Android mobile applications, as well as a Windows desktop application to download historical temperature and generate a comprehensive compliance report. 3.1 iOS app –...
Page 8: Windows App - Download Now
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 3.3 Windows App – Download Now! www.packMaxQ.com...
Page 9: Maxtemp Software Operating Instructions
Step 4) Open the application. Step 5) Select the specific MaxPlus Alpha Cooler that you are attempting to connect – for example the screen below shows “MAXQ ALPHA A01” cooler. Each MaxPlus Alpha Cooler is designated with a unique number which is labeled on top of the cooler lid, inside the cooler and on the front face of the wireless sensor.
Page 10 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 List of Bluetooth enabled devices After you select the specific cooler, the next screen (shown below) will show the current product status. Each icon on the application is explained below: www.packMaxQ.com...
Page 11 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 DISCONNECT button on the top allows the user to disconnect the application from the cooler ● HISTORY button in the bottom allows the user to download payload temperature data for the entire storage ●...
Page 12: Maxtemp Ios Application
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 4.2 MaxTemp iOS Application After launching the MaxTemp application on your iOS mobile device, you will be presented with the screen below: *Graphics are illustrations for an iOS device Step 1: Select the Alpha Cooler number corresponding with the one on your cooler.
Page 13 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Step 2: From this page, you will be presented with a list of options: DISCONNECT icon on top left of the screen allows the user to disconnect the application from the cooler ●...
Page 14: Maxtemp Windows Application
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Step 4: From here, you can analyze the temperature data from the run, and share the data with coworkers by clicking the “Share PDF” icon.
Page 15 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Step 4: You will be presented with a screen with a timer counting down from 30 seconds. Select the ‘REPORTS’ button on the left side bar.
Page 16: Viewing Temperature Logs
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Note: If you are in data logging mode, after you have connected with the cooler using the MaxTemp Windows application, you will be disconnected from the cooler after 30 seconds to make sure the cooler can capture any excursion events during the data logging period.
Page 17: Temperature Report Generation
The generated report will have the following structure: 1) A summary table including: a) Serial number of the cooler – Designation provided by MaxQ for each individual cooler (labeled at multiple locations on the cooler) b) Time Stamp – Start and Stop time for the trip c) Time Step –...
Page 18 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 2) A graphical representation of the payload temperature as shown below: www.packMaxQ.com...
Page 19 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 3) A detailed table that presents each temperature data point with lid status, payload status, and time stamp recorded throughout the trip. www.packMaxQ.com...
Page 20: Report Retrieval And Archiving (Download And Sharing)
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 4.5.2 Report retrieval and archiving (download and sharing) The MaxTemp application allows the user to share the report with relevant personnel. The steps involved are below: For Android MaxTemp Application: ●...
Page 21 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 iOS MaxTemp Application:  After the user has generated the PDF described in the previous section, a ‘Share PDF’ icon will appear at the bottom of the screen.
Page 22: Cooler Pack-Out Configuration & Steps
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 5. Cooler Pack-out Configuration & Steps 5.1 Gel pack and sensor Pre-conditioning: Step 1: Charge three BP0P (white bottle) in the freezer (-20°C for a minimum of 12 hours) Step 2: Charge two S6 gel packs (blue bottle) in the refrigerator (1-6°C for a minimum of 12 hours)
Page 23: Preparing The Cooler For Initial Use
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Note: Do not turn ON the Main Controller device before placing it inside the dedicated slot. The wireless sensor pairing will not work if the main controller device is not placed properly on the cooler lid.
Page 24 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 ● Step 3: For those using the system for the first time, please check the ‘Sample Rate’ (how often the payload temperature is recorded) and ‘time and date’ displayed on the screen. If these parameters need to be adjusted, the user can - Use the ‘Down’...
Page 25: Setting Up Payload Temperature Range
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 6.2 Setting up payload temperature range ● Step 5: Under this step, the user can select the acceptable lower and upper payload temperature range for the product that will be stored inside the cooler.
Page 26 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 ● Step 7: The next screen will ask the user to turn the wireless sensor ON. Push and hold the black button for 2 seconds to turn the Wireless sensor module ON.
Page 27: Packing And Issuing The Alpha Cooler (For Daily Operational Use)
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 7. Packing and Issuing the Alpha Cooler (for daily operational use) 7.1 Gel pack and Sensor Preconditioning: Step 1: Place three units of BP0P gel packs in the freezer (-20°C for a minimum of 12 hours) Step 2: Place two units of S6 gel packs in the refrigerator (1-6°C for a minimum of 12 hours)
Page 28: Finish Pack-Out Of The Cooler
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Note: After the wireless sensor has been turned on, the user is requested to allow the sensor to establish secure communication with the main controller (15-20 seconds) before opening the lid of the cooler to place the sensor inside the cooler.
Page 29 MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Stopping Temperature Log and Data Retrieval. Note: After the trip is complete, DO NOT forget to turn OFF the Wireless sensor. The battery will drain faster if left ON.
Page 30: Cooler Maintenance
8.2 Sensor Calibration It is recommended that your wireless sensor be calibrated yearly. This can be done by MaxQ. At 11 months after implementing your Alpha Cooler, please get in contact with your MaxQ sales representative to coordinate shipping and recalibration of your sensor.
Page 31: Wireless Sensor Re-Pairing
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 8.4 Wireless Sensor Re-Pairing Re-pairing Sensor to Controller If you have a sensor that will not connect to a controller it may have unpaired, try to connect the sensor a few more times before re-pairing the devices.
Page 32: Cleaning Procedures
 6-10% Bleach solution The MaxPlus Alpha Cooler is manufactured with a plastic that is chemically inert, with a NIL pH factor. Most oils, solvents and water have no effect, allowing it to perform even when exposed to harsh chemicals.
Page 33: Faqs And Troubleshooting Guide
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 11. FAQs and troubleshooting guide 11.1 Wireless sensor 11.1.1 Wireless sensor is Turned ON but the blue LED is NOT ON Possible Cause: Battery placed incorrectly...
Page 34: Replace Battery In The Wireless Sensor - Use Cr2450 3V Lithium Coin Battery
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 Step 3: Check if the battery holder pin is in contact with the battery. Adjust if necessary Step 4: Put the battery back and close the enclosure 11.1.2 Replace battery in the Wireless sensor –...
Page 35: Main Controller
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022  Open the back of the sensor following the steps above.  Replace the battery. Use CR2450 3V Lithium Coin Battery 11.2 Main Controller 11.2.1 Main controller screen does not turn ON after pressing the ON/OFF button...
Page 36: Main Controller Stuck In The "Power On Wireless Sensor" Screen
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 11.2.2 Main controller stuck in the “Power on wireless sensor” screen Possible Cause: Wireless sensor is NOT turned on Corrective Measure: Hold the button for more than “2 seconds” to turn on the Wireless sensor 11.2.3 Main controller screen does not show the Wireless sensor battery level...
Page 37: Red Led Flashed 3 Times Then The Main Controller Screen Displays "No Sd Card. Please Insert Then Reset
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 11.2.4 Red LED flashed 3 times then the main controller screen displays “No SD Card. Please Insert then Reset” Possible Cause: There is no SD Card in the main controller Corrective Measure: device.
Page 38: Buzzer Won't Turn Off
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 11.2.7 Buzzer won’t turn off Possible Cause: The lid is open for more than 10 seconds Corrective Measure: Please close the lid for the buzzer to turn off.
Page 39: Application
MaxPlus Alpha Cooler® User Manual | SKU # A12X24-PR, A12X24-PR-C V2.0 | March 7 , 2022 11.3 Application 11.3.1 MaxTemp App takes too long to download data or crashes after a while Possible Cause: Cooler may have been running for more than 24 hours resulting in a large data file.
Page 40: Screen Shows 'Sd Card Full
Corrective Measure: Please take out the SD from the cooler and insert into the SD card reader provided with the MaxPlus Alpha cooler. Insert the SD card reader into a USB port on a Computer and save all of the older files to the Computer. Now you can delete them from the SD card.

This manual is also suitable for:

A12x24-pr A12x24-pr-c