Troubleshooting; Warranty - H2O Innovation 200 Operation Manual

F. Troubleshooting
Many problems can easily be solved prior to calling for help. This section provides a list
of typical problems that occur and solutions saving time and money. If the problem
persists, contact the H
provide support.
Problems
1. System will not start
2. Concentrator won't stay running
when power switch recoils
3. System won't sustain pressure
4. Concentrate and/or permeate
leaking from Concentrator
5. Concentrate percentage too low
G. Warranty

All components of new Concentrators are guaranteed for one year from date of purchase
for parts and labor against any workmanship defect.

The warranty does not cover scaling or clogging of the membrane.

The membrane 2-year warranty will be honored only if it allows more sugar than normal to
go through according to specifications.

The warranty will be valid if operation and maintenance of the system is carried out as
directed in this manual and a logbook is kept up-to-date with all technical data recorded
as required.

H O Innovation will not be liable for any personal prejudice, any loss of production and
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any direct or indirect damage that could result from malfunction or misuse of this
equipment.
O Innovation customer service department and a technician will
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Possible Causes
1.1 Breakers are not reset
1.2 The Concentrator is not
plugged in
2.1 Suction screen plugged
2.2 5-micron filter clogged
2.3 Sap or permeate volume
exhausted
2.4 Pressure out of spec
3.1 Suction screen plugged
3.2 Concentrate control valve not
adjusted properly
4.1 Membrane container cap
leaking
5.1 Membrane passing sugar
Solutions
1.1.1 Check electrical main and
systems breakers
1.2.1 Plug in the Concentrator
2.2.1 Clean suction screen
2.2.2 Change 5-micron filter
2.2.3 Replenish sap or permeate
2.2.4 Check pressure switch for 50
PSI
3.1.1 Clean suction screen
3.2.1 Adjust concentrate control
valve
4.1.1 Check and tighten end
clamps
4.1.1.1 Put food grade grease on
end cap o-rings
5.1.1 Check U-Cup for proper
installation
5.1.1.1 Remove membrane from
container and check U-Cup for
damage
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