Summary of Contents for SODAQ TRACK
- Page 1 Quickstart Guide v1.0 Version Date Changes 01-04-2022 Initial Note: Remove History from file prior to making it public...
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Page 2: Table Of Contents
TABLE OF CONTENTS TERMINOLOGY INTRODUCTION ORDERING & RECEIVING YOUR TRACKS PREPARATION FOR ACTIVATING AND ONBOARDING BEFORE YOU START ACTIVATION TRACK ACTIVE TRACK SOLAR MOUNTING FLANGES NO FLANGES ORIENTATION SURROUNDING STRUCTURES HEAVY IMPACTS DEVICE BEHAVIOUR AND OPERATING PROFILE IDLE MODE ACTIVE MODE... -
Page 3: Terminology
Activation Magnet A small magnet provided with TRACK units for activation. Magnet Reset A magnet swipe over the face of a TRACK device (just above the logo) to reset or trigger a firmware update. Over-The-Air-Updates Over-The-Air Updates or OTAU are firmware updates delivered to... -
Page 4: Introduction
INTRODUCTION Thank you for ordering a TRACK. This Quickstart guide is here to introduce you to your TRACK and assist you in activating and using it. Let's get started. ORDERING & RECEIVING YOUR TRACKS Depending on how you ordered your device, your shipment may come from SODAQ Headquarters in Hilversum, The Netherlands or from one of our partner suppliers. -
Page 5: Activation
ACTIVATION 4.1. PROCESS The TRACK devices that come from production are in a dormant state and will require an activation process to be done so that they can install their latest software to start operating. (Note: In some cases, the device may have already been activated prior to being sent to you. If that is the case, you can skip this section and go straight to mounting the device (See SECTION 5). -
Page 6: Track Active
TRACK SOLAR 4.2. BUTTON & LED FUNCTIONALITIES The below information shows the Button behaviour / LED responses and what they mean. This information is for the two different types of TRACK devices (ACTIVE / SOLAR) that are currently available. 4.2.1.TRACK ACTIVE Table 3. - Page 7 Reset Magnet Reset All four LEDs fades in/out in *Only applicable orange TRACK hasn’t carried out an OTAU in the last 24 hours, otherwise it will start an OTAU with a magnetic reset. OTAU Start Magnet Reset Top LED pulse in white...
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Page 8: Track Solar
Start test-rig application Top LED flashes in purple for 1.5 seconds 4.2.2.TRACK SOLAR Table 4. Overview of primary functions and required actions to trigger a function in a TRACK SOLAR device. The LED response is given. Function Action Image LED Signal... -
Page 9: Mounting
This section provides our recommendations on these two mounting options as well as the required orientation for optimal performance. 5.1. FLANGES A TRACK with flanges will feature 2 screw holes on either side of the device, an example is shown in the image below. support@sodaq.com... - Page 10 It is recommended to use non-countersunk pan head M4 screws or bolts when mounting a flanged TRACK to an asset. Your asset will need to have the necessary holes in place to accommodate the screws. Please refer to the drilling template below to ensure the correct dimensions are implemented.
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Page 11: Flanges
5.2. NO FLANGES Non-flanged TRACK models will have a regular base without lateral screw holes as shown in the image below. It is recommended to use 2 strips of 3M Tape (VHB or GPH) - or alternatively LSE series tape for applying to some plastics like HDPE - each 5.0 x 1.9 cm long attached to the back of the... -
Page 12: Orientation
5.3. ORIENTATION For optimal GPS positioning, SODAQ TRACK should be placed facing upwards, in a horizontal orientation. This maximises the number of satellites that the device can detect. If a horizontal orientation is not feasible, a vertical orientation is the second preference. Note that with this orientation, GPS positioning accuracy can diminish in comparison to a horizontal orientation. -
Page 13: Surrounding Structures
Mode. 6.1. IDLE MODE The Idle Mode is the baseline state of TRACK and will always revert to this state when no activity is taking place. When TRACK is stationary, it remains in deep sleep until it needs to wake up to send an IDLE message. -
Page 14: Active Mode
TRACK will send a MOTION START message once it first detects motion. When your asset reaches its final destination and arrives at a full halt, the TRACK will wait for a period of time to confirm that it has stopped moving, after which it will send a MOTION STOP message to report the final location after your asset’s journey. -
Page 15: Trigger Reasons
3. Reboot of the device Note: Idle Positioning Type is used for Startup messages. Button For TRACK ACTIVE only, a button press will trigger a message using the Idle Positioning Type for location. Idle An Idle Message is sent every X hours/days, as prescribed by the Idle Interval. -
Page 16: Configuration
Motion Start TRACK will send a Motion Start message when it detects motion after its Active Interval time. Note: If GPS is configured, then the Motion Start message is only sent after it gets a GPS location from the Satellites, this can take up to 2 minutes depending on coverage and interference. -
Page 17: Silica Platform
High fallback, Cell is second fall back Configuration changes are only implemented on a TRACK after it sends an uplink to the SILICA Platform. Once a configuration change is made within the SILICA Platform, a downlink with the new configurations is queued for the device and is sent upon its next uplink. -
Page 18: Dashboard
Account Manager. 7.1. DASHBOARD When a TRACK is purchased, a SILICA account is created for the primary contact in your organisation. Upon creation of this account, you will receive an email with your username and password. You should then carry out the following steps: 1. -
Page 19: Home Page - Fleet Overview
An initial glance at your entire TRACK fleet is given in the Home Page screen. Here you can feasibly identify the latest location of your assets and identify TRACK units that require further inspection. Table 10 below specifies the available functionalities in this screen. -
Page 20: Device Overview
Page and see its location history. 7.1.2.DEVICE OVERVIEW The Device Overview page provides a full historical perspective of an individual TRACK device. There are various components on this screen that allow you to explore the data through the map, table and charts. - Page 21 Time Slider The “show time slider” button presents a slider whereby you can subset data by time and grab more historical data for your TRACK. Manage Button Clicking the manage button will take you to this device within the Device Configuration...
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Page 22: Device Configuration Management
Platform that enables users to keep track of the configuration state on all devices. By clicking the Edit button, you are able to modify a TRACK’s device shadow, after selecting the new configurations and clicking Save, the TRACK’s device shadow is updated in the database, which queues a downlink message to update the device’s configuration. -
Page 23: Group Management And Configuration
This opens up the individual group management page. In this page you can add/remove devices, edit the groups configuration, change the name of the group and delete the group as well. support@sodaq.com +31 35 300 0301 Bussumerstraat 34, 1211 BL, Hilversum, The Netherlands... -
Page 24: Safety Information
Failing to follow the safe conditions or safe installation condition instructions and common wear are not included in the guarantee. support@sodaq.com +31 35 300 0301 Bussumerstraat 34, 1211 BL, Hilversum, The Netherlands... -
Page 25: Support
● TRACK not showing in Home Page This means that the TRACK hasn’t sent any uplink messages yet and is most likely still in an “dormant” state. Please check the Device Configuration Management page to see your TRACK is there and then try activating it again. - Page 26 GPS fix prior to sending an message. This GPS fix can take several minutes depending on the location of the device and its “view” to the sky. If you need the TRACK to send a message earlier, try using WIFI / CELL positioning instead.
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