embrava Desk Sign Installation Manual

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Installation Guide

Embrava Desk Sign

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Summary of Contents for embrava Desk Sign

Page 1 ® Installation Guide Embrava Desk Sign...
Page 2: Table Of Contents
What’s inside Before you start In the Box Connecting the Desk Sign Powering the Desk Sign Networking the Desk Sign Mounting the Desk Sign Mount Accessories Mounting on a Partition Mounting on a Desk Mounting on a Wall Mounting on Glass...
Page 3: What's Inside
Before you start First things first, before you power on and have your Desk Sign manage a workspace you must first have registered and have Before you start access to the Embrava Device Management System (DMS) Portal as shown below:...
Page 4: In The Box
In the Box Once you’ve received your Desk Sign, you will find the following included in the box: Desk Sign USB cable Desk Box Unit Box Serial number and MAC addresses on USB Type-C to USB-A male cable used to...
Page 5: Connecting The Desk Sign
Connecting the Desk Sign Powering the Desk Sign Networking the Desk Sign...
Page 6: Powering The Desk Sign
Powering the Desk Sign Follow the steps below to connect your Desk Sign to power: 3. Replace the cable cover as shown below 2. Connect the USB-C end of the USB cable 1. Remove the cable cover from the back of...
Page 7 Powering the Desk Sign 4. Once the Desk Sign has been connected to power the screen on the right will be displayed: Call to action messages Firmware version listing Boot process messages INSTALLATION GUIDE...
Page 8: Networking The Desk Sign
Wireless network connectivity 8883 for the Desk Sign to function. 3. Tap the name of your preferred Wi-Fi 2. As the Desk Sign boots up, the screen 1. Connect your Desk Sign to USB power as network, enter the password and select...
Page 9 443 and port Wireless network connectivity 8883 for the Desk Sign to function. 6. The Desk Sign will now reboot applying 5. Once successfully connected to the 4. The Desk Sign will now attempt to its configuration and then display the...
Page 10 3. Once successfully connected to the 1. Connect an Ethernet cable into the described in the Powering the Desk Sign Embrava DMS, the Desk Sign will pull down its Ethernet adaptor on the back of the Desk section of this guide. Once powered up the configuration and display the “Configuration...
Page 11 8883 for the Desk Sign to function. 4. The Desk Sign will now reboot applying its configuration and then display the availability of its mapped workspace as shown below. The Desk Sign is now ready to be mounted at its assigned workspace. INSTALLATION GUIDE...
Page 12: Mounting The Desk Sign
Mounting the Desk Sign Mount Accessories Mounting on a Partition Mounting on a Desk Mounting on a Wall Mounting on Glass...
Page 13: Mount Accessories
Mount Accessories Note: The Partition/Desk Mount and Wall/Glass mount are sold separately from the Desk Sign. The Desk Sign can be mounted using 2 different mounts as illustrated below: Partition/Desk Mount Wall/Glass Mount SKU: MNTPART01 SKU: MNTMAG01 Mount bracket Adhesive stickers...
Page 14: Mounting On A Partition
Desk Sign LED the mount to ensure it holds to the surface. bar is placed just above the partition for clear visibility once mounted.
Page 15 Partition/Desk Mount (SKU: MNTPART01) Tips for hiding cabling 4. Connect the Desk Sign to power and slide the device onto the screw hooks of There are several options to hide the cabling the mount bracket to lock it into position.
Page 16: Mounting On A Desk
10 seconds of pressure when applying. (SKU: MNTPART01) 2. Peel one side of the adhesive stickers 3. Slide the Desk Sign onto the screw hooks of 1. Using the Partition/Desk Mount, screw and apply them to the correct positions on...
Page 17 Mounting on a Desk Partition/Desk Mount (SKU: MNTPART01) Tips for hiding cabling 4. Peel the other sides of the adhesive stickers and place the mount and device in To completely hide the cabling when mounting on a desk, you can use the Wall Mount and position placing pressure on both the top create a hole in the desk to route the cable as shown below.
Page 18: Mounting On A Wall
Mounting on a Wall Wall/Glass Mount (SKU: MNTMAG01) 2. Screw the mount plate into position and 3. Route your power/network cables 1. Remove the mount plate and 4 screws create a hole 1.5in x 0.6in (40mm x 15mm) through the hole and into the back of the from the Wall/Glass mount packaging as directly below the Wall Mount as illustrated device.
Page 19 Mounting on a Wall Wall/Glass Mount (SKU: MNTMAG01) 4. Attach the Desk Sign to the hook screws of the mount plate and slide the device down to lock it in position. INSTALLATION GUIDE...
Page 20: Mounting On Glass
Mounting on Glass Note: When applying adhesive stickers to a surface be sure to first clean the surface and apply at least Wall/Glass Mount 10 seconds of pressure when applying. (SKU: MNTMAG01) 2. Peel one side of the plate adhesive and 3.
Page 21 3. Connect your required cable, replace the 4. Peel the other side of the rear cover adhesive and position it behind the device on the opposite cable cover and slide the Desk Sign onto side of the glass to cover the back of the device.
Page 22: Troubleshooting
Troubleshooting Error Messages Rebooting the Desk Sign Restoring Factory Settings Support...
Page 23 Your device has not been registered or the Embrava DMS servers. Please ensure means that the device has not been assigned licence to use the Desk sign has expired. your device is connected to a network with to a workspace in either the 3...
Page 24 Rebooting the Desk Sign Troubleshooting In addition to power cycling the Desk Sign, the Desk Sign can also be rebooted following the steps below: 2. The Bookings screen is now displayed as 3. Follow the prompts from the Control 1. Tap the menu button from main screen show below.
Page 25 Restoring Factory Settings Troubleshooting The factory settings of the Desk Sign can be restored in 2 ways: 2. Alternatively, from the tap the menu button from the main screen to show the Bookings 1. During boot up, tap the screen when the screen as shown below.
Page 26 Support Troubleshooting This section details the different areas you can utilize to get assistance with your implementation of the Embrava Desk Sign: Our Frequently Asked Questions (or FAQ) lists the responses to all of our commonly received questions. This should be your first point of support as 9 out of 10 queries are usually resolved by the FAQ.
Page 27 FCC Regulatory Information Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.