Page 3: Safety Instructions
PrismJET 54 Gen2 OPERATION MANUAL Safety instructions Safety instructions This chapter explains warning terms, safety precautions and warning labels on the product that operators and people who install this product need to know. WARNING • When installing and operating this printer, be sure to follow the directions and...
Page 4: Types And Meanings Of Warnings
Safety instructions PrismJET 54 Gen2 OPERATION MANUAL Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
Page 5: Important Safety Instructions
It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact SIGNWarehouse Product Support or your PrismJET Dealer. Wire the various cords as directed in the Operation Manual.
Page 6 Safety instructions PrismJET 54 Gen2 OPERATION MANUAL Make sure to use only the specified power supply (AC 100 V to 120 V or AC 200 V to 240 V). If a power supply other than the specified voltage is used, it could cause an electric shock and fire.
Page 7 PrismJET 54 Gen2 OPERATION MANUAL Safety instructions When cleaning the cleaning wiper, • Do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands. • Make sure to wipe the print head using the cleaning stick.
Page 8 Safety instructions PrismJET 54 Gen2 OPERATION MANUAL Right after printing, the media guide becomes very hot. Allow the media guide to cool down before the next operation. When loading the roll media, place it on a flat surface such as a desk.
Page 9: Handling The Warning Labels
Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local PrismJET Dealer. 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure.
Page 10 Safety instructions PrismJET 54 Gen2 OPERATION MANUAL (2) Rear Types of warning labels Hot Surface Caution Label The surface may get hot and may cause burn injury. Do not touch with your hand for at least 30 minutes after turning off the printer.
Page 11: Cautions On Handling The Operating Instruction Labels
PrismJET 54 Gen2 OPERATION MANUAL Safety instructions NOTE The following marks are for China’s safety standards. Dan hab yungh youq gij digih haijbaz 2000m doxroengz haenx ancienz sawjyungh. Dan hab yungh youq gij dienheiq diuzgen mbouj dwg diegndat haenx ancienz sawjyungh.
Page 12: Locations And Types Of Operating Instruction Labels
Safety instructions PrismJET 54 Gen2 OPERATION MANUAL NOTE • Check if all of the operating instruction labels can be read. If the letters or illustrations on the label are not clear, remove the dirt from the label. • When cleaning the operating instruction labels, use a cloth, water, and mild detergent.
Page 13: Product Overview
PrismJET 54 Gen2 OPERATION MANUAL Product overview Product overview This chapter explains the names and functions of each part.
Page 14: Names Of Parts And Functions
Product overview PrismJET 54 Gen2 OPERATION MANUAL Names of parts and functions This section explains the names and functions of each part. 2.1.1 Front section Name Function Media loading lever Used for fixing or releasing media. Operation panel Operation condition setting, printer display and various function settings are performed.
Page 15 PrismJET 54 Gen2 OPERATION MANUAL Product overview Name Function Media cut groove Used to cut media straight. Pressurizing rollers Installed inside of the front cover. Press and hold the media when printing. Platen Installed inside of the front cover. Stabilizes the print side of the media.
Page 16: Rear Section
Product overview PrismJET 54 Gen2 OPERATION MANUAL 2.1.2 Rear section Name Function AC inlet Used for connecting the power cable. Network interface cable Connects a network interface cable. connector Scroller holder Set the scroller here when using the roll media.
Page 17: Operation Panel
PrismJET 54 Gen2 OPERATION MANUAL Product overview 2.1.3 Operation panel Used to set the operating conditions, to display the status of the printer, and to set various functions. Names of each operation key and status display along with the functions are explained.
Page 18: Operation Keys
Product overview PrismJET 54 Gen2 OPERATION MANUAL (1) Operation keys NOTE • The operation keys are assigned with different functions and names depending on printer status (Normal or Setup menu display). For details about printer status, refer to " ".
Page 19: Display Section
PrismJET 54 Gen2 OPERATION MANUAL Product overview Name Normal Setup menu display [Forward↓] key Media is fed in the forward direction. — [–] key — • Changes to the forward item in the displayed setting. • The setting is changed to the forward direction.
Page 20 Product overview PrismJET 54 Gen2 OPERATION MANUAL Name Color Status Description Normal lamp Green Lamp • Cleaning Mode is set to Normal. • When the Long lamp is also on, Cleaning mode is set to Short. Lamp Cleaning Mode is set to Long.
Page 21: Ink Level Indicator
PrismJET 54 Gen2 OPERATION MANUAL Product overview 2.1.4 Ink level indicator When the “Remain Ink menu” on Display menu is set to “On”, the ink level indicator that discribes the ink or ink cartridge status is displayed on LCD monitor.
Page 22: Estimated Ink Level Graphic
Product overview PrismJET 54 Gen2 OPERATION MANUAL 2.1.4.1 Estimated Ink level graphic Indicator to display the conditions of ink/cartridges Remaining ink amount : More than 80%, less than 100% Remaining ink amount : More than 60%, less than 80% Remaining ink amount :...
Page 23: Setup Menu Display
PrismJET 54 Gen2 OPERATION MANUAL Product overview Printer status This section explains printer status. 2.2.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.2.2 Setup menu display Various settings regarding printing can be made from the operation panel.
Page 24 Product overview PrismJET 54 Gen2 OPERATION MANUAL (2) Setup menu display → Normal When the printer is at the Setup menu display, perform either of the following operations to shift the operation panel to the Normal display. • Press the [Cancel] or [Menu] key on the operation panel.
Page 25: Before Using
PrismJET 54 Gen 2 OPERATION MANUAL Before using Before using This chapter explains necessary steps before using the printer.
Page 26: Power Cable Connection
Before using PrismJET 54 Gen2 OPERATION MANUAL Power cable connection This section explains power cable connection. WARNING • Be sure to use the specified power cable. Using power cables other than the specified can cause an electric shock or fire.
Page 27 PrismJET 54 Gen2 OPERATION MANUAL Before using Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF. NOTE • The power is ON when the [Power] key of the operation panel is pressed in.
Page 28 Before using PrismJET 54 Gen2 OPERATION MANUAL 3. Insert the power cable plug firmly in the socket. WARNING • Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock. • Make sure to use only the specified power supply (AC 100 V to 120 V or AC 200 V to 240 V).
Page 29 PrismJET 54 Gen2 OPERATION MANUAL Before using NOTE • Contact the retail outlet of purchase if the earth connection cannot be established, or if the earth connection is not given. • When the power supply of the printer is ON, do not pull out the power cable from the power socket.
Page 30: Turning The Power On/Off
Before using PrismJET 54 Gen2 OPERATION MANUAL Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer.
Page 31: Turning The Power Off
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.2.2 Turning the power OFF Follow the procedure below to turn the printer OFF. 1. Verify the following regarding the operational condition of the product. • Printing or other operations are not in progress.
Page 32 Before using PrismJET 54 Gen2 OPERATION MANUAL 3. Raise the media loading lever when the product is not used for a long time. Name Media loading lever 3.2 Turning the power ON/OFF...
Page 33: Installing Ink Cartridges
PrismJET 54 Gen2 OPERATION MANUAL Before using Installing ink cartridges This section describes the procedure to install the ink cartridges and high capacity pack adapter. CAUTION • Before operation, make sure to read the Safety Data Sheet (SDS). • Wear protective equipment (gloves, goggles or eye protection, protective mask, protective clothing) when handling ink.
Page 34 Before using PrismJET 54 Gen2 OPERATION MANUAL NOTE • Do not share the ink cartridge once installed with another printer. The cartridge will not be usable from that time onward. • Use genuine ink cartridges or ink bags for charging.
Page 35: Installing 220 Ml Ink Cartridges
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.3.1 Installing 220 ml ink cartridges Follow the procedure below to install the 220 ml ink cartridge. 1. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, “Start Ink Charge – > E” is displayed on the operation panel.
Page 36 Before using PrismJET 54 Gen2 OPERATION MANUAL 4. Set the cleaning cartridge to the ink cartridge slot. • Keep mark of the cleaning cartridge facing up and insert towards the printer side. • Insert the cleaning cartridge all the way to the end of the slot.
Page 37 PrismJET 54 Gen2 OPERATION MANUAL Before using NOTE • When performing head cleaning again before ink charge, press the [+] or [-] key on the operation panel to select “Yes”, and press the [Enter] key to perform head cleaning. 6. Press the [Enter] key on the operation panel.
Page 38 Before using PrismJET 54 Gen2 OPERATION MANUAL 9. Insert the ink cartridges into Ink cartridge slots. • Make sure that the ink cartridges are inserted into the correct slots. Match the mark in front of the slot and the color of the ink before inserting the ink cartridge.
Page 39 PrismJET 54 Gen2 OPERATION MANUAL Before using NOTE • If the printer performs the nozzle check printing immediately after initial ink charge is complete, the following results may occur. • Printed lines become blurred. • The data is partially not printed.
Page 40: Installing High Capacity Pack Adapters (Option)
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.3.2 Installing high capacity pack adapters (option) Use the optional high capacity pack adapters to use the 1,000 ml ink bags on this printer. Follow the procedure below to install the high capacity pack adapters.
Page 41 PrismJET 54 Gen2 OPERATION MANUAL Before using 4. Set the cleaning cartridge to the ink cartridge slot. • Keep mark of the cleaning cartridge facing up and insert towards the printer side. • Insert the cleaning cartridge all the way to the end of the slot.
Page 42 Before using PrismJET 54 Gen2 OPERATION MANUAL NOTE • When performing head cleaning again before ink charge, press the [+] or [-] key on the operation panel to select “Yes”, and press the [Enter] key to perform head cleaning. 6. Press the [Enter] key on the operation panel.
Page 43 PrismJET 54 Gen2 OPERATION MANUAL Before using 10. Insert the High capacity ink pack adapters into Ink cartridge slots. NOTE • Do not insert the high capacity pack adapter into the ink cartridge slot without a cleaning fluid bag attached.
Page 44: When Using The High Capacity Pack Adapter For The Printer Whose Ink Is Charged For The First Time
Before using PrismJET 54 Gen2 OPERATION MANUAL CAUTION • Do not perform the following operations during ink charging. If charging is interrupted, ink will be lost when charging is resumed. • Do not turn OFF the power of the printer.
Page 45: Loading Roll Media
PrismJET 54 Gen2 OPERATION MANUAL Before using Loading media This section explains how to load and set media, and settings for each media type. NOTE Refer to the following for details about handling media. 4.2 Media 3.4.1 Loading roll media This section describes the procedure to load the roll media.
Page 46 Before using PrismJET 54 Gen2 OPERATION MANUAL 1. When using the roll media with the media tube width of two inches, remove the attachments for three-inch media from the movable media stopper and fixed media stopper. Name Movable media stopper...
Page 47 PrismJET 54 Gen2 OPERATION MANUAL Before using 5. Set the scroller on the holder with the fixed media stopper on the ink cartridge slot side. Name Scroller Fixed media stopper Ink cartridge slots Scroller holder 3.4 Loading media...
Page 48: Setting Roll Media
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.4.2 Setting Roll Media This section explains how to set the roll media. Follow the procedure below to set the roll media. 1. Turn the printer ON. CAUTION • Do not operate the media loading lever during the initial operation or printing.
Page 49 PrismJET 54 Gen2 OPERATION MANUAL Before using 3. Set the roll media to the media feed slot. NOTE • If the end of the roll media is not wound tightly, wind it tightly again, and then load it. Name Roll media Media feed slot 4.
Page 50 Before using PrismJET 54 Gen2 OPERATION MANUAL 5. Wind back the roll media with the scroller to remove a media bend or slant. Name Roll media Scroller 6. Lower the media loading lever. Name Media loading lever NOTE • When loading the new roll media, cut the front edge of the media if it is not straight.
Page 51 PrismJET 54 Gen2 OPERATION MANUAL Before using 7. Close the front cover. Name Front cover • The User type setup menu is displayed on the operation panel. 3.4.4 Setting the User Type Setting To change the media type, follow “...
Page 52: Releasing The Partial Function Of Pressure Arms
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.4.3 Releasing the Partial Function of Pressure Arms If thin media is creased while printing, release some of Pressure arms. This may prevent getting creases. Follow the procedure below to release Pressure arms.
Page 53 PrismJET 54 Gen2 OPERATION MANUAL Before using 3. If media still gets creases, increase the number of Pressure arms to release. NOTE • The media may still get creases even when more Pressure arms are released. 3.4 Loading media...
Page 54: Setting The User Type Setting
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.4.4 Setting the User Type Setting This section explains how to set the user type setting. Follow the procedure below to set the user type setting. 1. Turn ON the printer and load media.
Page 55 PrismJET 54 Gen2 OPERATION MANUAL Before using 3. Press the [Enter] key on the operation panel. • The user type setting is set. • “Media initial” is displayed on the operation panel and media initialization starts. NOTE If the following operations are performed in the user type setting menu, the printer starts media initial operation without specifying a user-defined setting.
Page 56: Test Print
Before using PrismJET 54 Gen2 OPERATION MANUAL Test print Follow the procedure below to perform Test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the media. 3.4.2 Setting Roll Media 2. Confirm that the printer functions normally.
Page 57 PrismJET 54 Gen2 OPERATION MANUAL Before using c. Press the [>] key on the operation panel. • “Test1: Nozzle Check” is displayed on the operation panel. • The display shifts to the Test Print menu. 5.2 Test Print Menu 4. Press the [+] key or [–] key on the operation panel to select an item for printing from the following items.
Page 58 Before using PrismJET 54 Gen2 OPERATION MANUAL 5. Press the [Enter] key on the operation panel. • Start performing Test Print for the selected item. Refer to the following for details on each of the print list items. 3.5.1 Nozzle check 3.5.5 Palette print...
Page 59: Nozzle Check
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.5.1 Nozzle check It is used to check whether there are any clogged heads, or missing or blurred prints. Print a nozzle check pattern selected from Nozzle setting menu. 5.1.26 Select Nozzle menu NOTE •...
Page 60 Before using PrismJET 54 Gen2 OPERATION MANUAL 3.5.2 Nozzle check F It is used to check whether there are any clogged heads, or missing or blurred prints. Print a nozzle check pattern using all of the nozzles on the print head.
Page 61: Mode Print
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.5.3 Mode print Used to confirm the following printing conditions. • Print Mode • Effect • Preset Pre heater temperature • Preset platen-heater temperature • Preset dryer temperature • Adjustment value Refer to the following for printing procedure.
Page 62: Setup Print
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.5.4 Setup print Used to check the current setup of the printer. NOTE • Keep the printed setup print at hand. Refer to the following for printing procedure. 3.5 Test print 2021/07/01 0:00 Total print...
Page 63: Palette Print
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.5.5 Palette print Palette print is executed for the color demonstration. NOTE When the selected print mode of the user type is Quality or Production, Palette menu is not displayed. 5.1.1.1.1 Print Mode menu Refer to the following for printing procedure.
Page 64: Adjust Print
Before using PrismJET 54 Gen2 OPERATION MANUAL Adjust Print It is used for optimizing the quality of image prints. Adjustment methods for this printer are as follows. Adjustment Description Reference method Auto Perform an automatic calibration that the printer 3.6.2 Auto Adjust Print automatically prints and scans a pattern with the embedded color sensor to correct dot placement.
Page 65 PrismJET 54 Gen2 OPERATION MANUAL Before using 3.6.1 Periodic “Adjust Print” Message Prompt The message appears on the operation panel every 30 days to prompt you to run an adjustment print. 1. The error LED in the operation panel flashes, and beep sound.
Page 66 Before using PrismJET 54 Gen2 OPERATION MANUAL 2. Display the Adjust Print menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. b. Press the [>] key on the Operation panel.
Page 67 PrismJET 54 Gen2 OPERATION MANUAL Before using d. Press the [+] key or [-] key on Operation panel to select the user type setting. e. Press the [Enter] key on the operation panel. • “**>1: Print Mode” is displayed on the operation panel.
Page 68 Before using PrismJET 54 Gen2 OPERATION MANUAL g. Press the [>] key on the operation panel. • “Thickness 170 µm” is displayed on the operation panel. (The default is set to 170 µm. If the default value has been changed, the changed value is displayed.) h.
Page 69 PrismJET 54 Gen2 OPERATION MANUAL Before using j. Press the [Enter] key on Operation panel. • “Auto1: All” is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu k. Press the [+] key or [-] key and enter the adjustment pattern from "ALL", "Standard", or any specific pattern between "Adjust Pattern A"...
Page 70 Before using PrismJET 54 Gen2 OPERATION MANUAL CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE • You can start printing during warming up. 4.4.8 Start Printing during Warm up •...
Page 71: Standard Adjust Print
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.6.3 Standard Adjust Print Adjusts only the print mode in the user type setting which is currently set. This menu is made up with the following menus. Menu Name Description Reference Standard Confirmation Print the confirmation pattern and check the amount 3.6.3.1 Standard Confirmation...
Page 72: Standard Confirmation Pattern
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.6.3.1 Standard Confirmation Pattern Print the confirmation pattern for the print mode in the user type setting which is currently set. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2.
Page 73 PrismJET 54 Gen2 OPERATION MANUAL Before using c. Press the [Enter] key on the Operation panel. • “User: TypeXX” (XX is a number between 1 and 15) is displayed on the operation panel. d. Press the [+] key or [-] key on Operation panel to select the user type setting.
Page 74 Before using PrismJET 54 Gen2 OPERATION MANUAL f. Press the [+] key or [–] key to select “**>2: Adjust Print>”. g. Press the [>] key on the operation panel. • “Thickness 170 µm” is displayed on the operation panel. (The default is set to 170 µm. If the default value has been changed, the changed value is displayed.)
Page 75 PrismJET 54 Gen2 OPERATION MANUAL Before using i. Press the [Enter] key on the operation panel. • Media thickness value is set. • “Adj.Print1: Auto” is displayed on the operation panel. j. Press the [+] key or [–] key to select “Adj.Print2: Standard”.
Page 76 Before using PrismJET 54 Gen2 OPERATION MANUAL 3. Press the [Enter] key on the Operation panel. • “Warming Up Skip ->E” is displayed on Operation panel. CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide.
Page 77 PrismJET 54 Gen2 OPERATION MANUAL Before using 4. Confirm that the confirmation pattern printing result is as follows. Adequate Not adequate Not adequate a. When the printing result is Adequate; You do not need perform print quality adjustment. The procedure for print quality adjustment is complete.
Page 78: Standard Rough Adjustment Pattern
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.6.3.2 Standard Rough Adjustment Pattern Perform rough adjustment when the degree of misalignment is large. Print rough adjustment pattern and register the set values. 1. Display the Standard Adjust Print menu on Operation panel in the same way as step 2 of “...
Page 79 PrismJET 54 Gen2 OPERATION MANUAL Before using • A rough adjustment pattern is printed. (The printer starts printing after warming up is complete.) Pattern name • For the rough adjustment pattern, the same patterns will be printed on both sides and center of the media.
Page 80: Print Mode
Before using PrismJET 54 Gen2 OPERATION MANUAL • “Pattern *: 6” (* indicates a pattern name as shown below) is displayed on the operation panel. • The print modes and their pattern names are as follows. PrintMode PatternName High Quality...
Page 81 PrismJET 54 Gen2 OPERATION MANUAL Before using 6. Press the [Enter] key on the operation panel. • Determines the setting. • “Adj.2: Rough Pattern” is displayed on Operation panel. 3.6 Adjust Print...
Page 82: Standard Micro Adjustment Pattern
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.6.3.3 Standard Micro Adjustment Pattern Perform micro adjustment when the degree of misalignment is small. Print micro adjustment pattern and register the set values. 1. Display the Standard Adjust Print menu on Operation panel in the same way as step 2 of “...
Page 83 PrismJET 54 Gen2 OPERATION MANUAL Before using • An micro adjust print pattern is printed. (Starts printing after warming up is complete.) Pattern name • For the micro adjustment pattern, the same patterns will be printed on both sides and center of the media.
Page 84 Before using PrismJET 54 Gen2 OPERATION MANUAL • “Pattern *: 4” (* indicates a pattern name as shown below) is displayed on the operation panel. • The print modes and their pattern names are as follows. PrintMode PatternName High Quality...
Page 85 PrismJET 54 Gen2 OPERATION MANUAL Before using 6. Press the [Enter] key on the operation panel. • Determines the setting. • “Adj.3: Fine Pattern” is displayed on Operation panel. 3.6 Adjust Print...
Page 86 Before using PrismJET 54 Gen2 OPERATION MANUAL 3.6.4 Custom Adjustment Pattern Perform adjustment for all patterns (A to F). All print modes will be adjusted. This menu consists of the following menus. Menu Name Description Reference Custom confirmation pattern Print out the confirmation patterns (A to 3.6.4.1 Custom Confirmation...
Page 87: Custom Confirmation Pattern
PrismJET 54 Gen2 OPERATION MANUAL Before using 4. If the printer is not adjusted, go back to Step 2. NOTE • Perform micro adjustment if the printer is not fully adjusted after rough adjustment. • In adjustment patterns, there are Adjust pattern ALL where all patterns will be adjusted and Individual Adj.
Page 88 Before using PrismJET 54 Gen2 OPERATION MANUAL b. Press the [>] key on the Operation panel. • “Set1: User Type” is displayed on the operation panel. c. Press the [Enter] key on the Operation panel. • “User: TypeXX” (XX is a number between 1 and 15) is displayed on the operation panel.
Page 89 PrismJET 54 Gen2 OPERATION MANUAL Before using e. Press the [Enter] key on the operation panel. • “**>1: Print Mode” is displayed on the operation panel. f. Press the [+] key or [–] key to select “**>2: Adjust Print>”. g. Press the [>] key on the operation panel.
Page 90 Before using PrismJET 54 Gen2 OPERATION MANUAL h. Press the [+] key or [-] key and enter the thickness of the paper to use in the range of 80 µm to 1,300 µm. • This setting is the same as “Media thickness menu”.
Page 91 PrismJET 54 Gen2 OPERATION MANUAL Before using k. Press the [Enter] key on the operation panel. • “Adj.1: Confirm Ptn.” is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu 3. Press the [Enter] key on the operation panel.
Page 92: Adjust Print
Before using PrismJET 54 Gen2 OPERATION MANUAL • Six confirmation patterns of A to F will be printed. Bi dir Low H.Height normal speed small drop family Bi dir Low H.Height normal speed large drop family • After the confirmation pattern is printed, Operation panel returns to “Adj.1: Confirm Ptn.”.
Page 93: Custom Rough Adjustment Pattern
PrismJET 54 Gen2 OPERATION MANUAL Before using 3.6.4.2 Custom Rough Adjustment Pattern Perform micro adjustment when the degree of misalignment is large. This menu consists of the following menus. Menu name Description Reference Custom rough Rough Pattern All confirmation patterns (A to F) will be 3.6.4.2.1 Rough Pattern ALL...
Page 94: Pattern Name
Before using PrismJET 54 Gen2 OPERATION MANUAL CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE • You can start printing during warming up. 4.4.8 Start Printing during Warm up •...
Page 95 PrismJET 54 Gen2 OPERATION MANUAL Before using 4. Check the both ends and the center of the print result that printed with Adjust pattern, and select the number from 1 to 11 that is not out of alignment. • “9” is selected in the following pattern.
Page 96: Rough Pattern A To F
Before using PrismJET 54 Gen2 OPERATION MANUAL 6. Press the [Enter] key on the operation panel. • Determines the setting. 7. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the values.
Page 97 PrismJET 54 Gen2 OPERATION MANUAL Before using 3. Press the [Enter] key on Operation panel. • “Warming Up Skip ->E” is displayed on Operation panel. CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself.
Page 98 Before using PrismJET 54 Gen2 OPERATION MANUAL 4. Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 11. • “9” is selected in the next printing sample.
Page 99 PrismJET 54 Gen2 OPERATION MANUAL Before using 6. Press the [Enter] key on Operation panel. • Determines the setting. • “Adj.3: RoughPatternA” is displayed on Operation panel. 3.6 Adjust Print...
Page 100: Custom Micro Adjustment Pattern
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.6.4.3 Custom Micro Adjustment Pattern Perform micro adjustment when the degree of misalignment is small. This menu consists of the following menus. Menu Name Description Reference Custom Micro Fine PatternALL All confirmation patterns (A to F) will be 3.6.4.3.1 Fine Pattern ALL...
Page 101 PrismJET 54 Gen2 OPERATION MANUAL Before using CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE • You can start printing during warming up. 4.4.8 Start Printing during Warm up •...
Page 102 Before using PrismJET 54 Gen2 OPERATION MANUAL 4. Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7. • “6” is selected in the following pattern.
Page 103 PrismJET 54 Gen2 OPERATION MANUAL Before using 6. Press the [Enter] key on the operation panel. • Determines the setting. 7. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the value.
Page 104: Fine Pattern A To F
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.6.4.3.2 Fine Pattern A to F Print one adjustment pattern from A to F and register the set value. The following describes how to adjust pattern A only. 1. Display the Custom Adjust Print menu on Operation panel in the same way as Step 2 of “...
Page 105: Print Information
PrismJET 54 Gen2 OPERATION MANUAL Before using • An micro adjust print pattern is printed. (Starts printing after warming up is complete.) Pattern name Bi dir Low H.Height normal speed large drop family Print Information • For the Adjust print pattern, the same patterns will be printed repeatedly on both sides and center of the media.
Page 106 Before using PrismJET 54 Gen2 OPERATION MANUAL 5. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 4. NOTE • When you press the [Cancel] key on Operation panel, the display returns to “Adj10: Fine PatternA”.
Page 107: Connecting The Printer To Your Pc
PrismJET 54 Gen2 OPERATION MANUAL Before using Connecting the printer to your PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The following are the system requirements for this printer. Operating system Windows 11, Windows 10, Windows 8.1 NOTE •...
Page 108: Connecting A Network Interface Cable
Before using PrismJET 54 Gen2 OPERATION MANUAL 3.7.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Turn OFF both the printer and PC.
Page 109: Handling The Printer
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer Handling the printer This chapter explains how to handle the printer.
Page 110: Print Flow Chart
Handling the printer PrismJET 54 Gen2 OPERATION MANUAL Print flow chart The following flow chart illustrates the procedure to perform printing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software.
Page 111: Media Type
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer Media This section explains details of available media for this printer. 4.2.1 Media type The type and quality of media greatly influence the print result. Use media that matches the application, taking the following information into account.
Page 112: Printing Area
Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4.2.3 Precaution on storing media after use When storing roll media after use, follow these precautions to avoid print defects caused by cockling. NOTE • After removing your roll media from the scroller, wind it back onto the roll properly and put it in the original plastic bag.
Page 113: Head Height Adjustment
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.2.5 Head height adjustment Printing with high printing rate or using strongly-curved media can cause print heads to rub. Changing the distance from the print head surface to media (head height) may allow you to avoid headrub.
Page 114 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 2. Change the head height by moving the head height adjustment lever (orange). High Middle Name Head height adjustment lever • High: The highest head height setting. The High lamp on the operation panel lights up in green, and Low lamp lights off.
Page 115: When Returning The Print Head To The Original Position
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.2.5.2 When returning the print head to the original position NOTE • Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 116 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 2. Change the head height by moving the head height adjustment lever (orange). High Middle Name Head height adjustment lever • High: The highest head height setting. The High lamp on the operation panel lights up in green, and Low lamp lights off.
Page 117: Media Feed Adjustment
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.2.6 Media feed adjustment This section explains the Media feed adjustment. The feeding length depends on the media type. The following or similar results may be seen in prints. • Printed images overlap.
Page 118 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL NOTE • "PF Adjust" requires at least 15.7 inches (400 mm) printable width. Before printing, make sure that there is sufficient width on the media. If printable width is less than 15.7”, your printer will not print.
Page 119 PrismJET 54 Gen2 OPERATION MANUAL Handling the printer b. Press the [Enter] key on the operation panel. • “Printing” is displayed on the operation panel. • Starts Initial Print. Name Feed length Media feeding direction • When the Initial Print is complete, the printer enters Normal.
Page 120 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL •The length of media that is fed (feeding length) for Confirm Print is normally set at 250 mm. •If you increase the feeding length, the accuracy of the Media feed adjustment improves.
Page 121 PrismJET 54 Gen2 OPERATION MANUAL Handling the printer CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE • You can start printing during warming up.
Page 122 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4.2.6.3 When you know the adjustment value (when changing the media or for similar operations) 1. Press the [+] key or [–] key to select “PF6: Micro Change”. a. Press the [Enter] key on the operation panel.
Page 123: Menu Setups On The Operation Panel
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer Menu setups on the operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel.
Page 124 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [-] key to change the set value. 5. To save the changed setting, press the [Enter] key on the operation panel.
Page 125: Panel Setup Menu Overview
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer • The previous setup menu is displayed. • When the main menu is displayed, the screen turns to Normal. 4.3.2 Panel setup menu overview This section explains the Panel setup menu of the printer.
Page 126: Operating From The Operation Panel
Handling the printer PrismJET 54 Gen2 OPERATION MANUAL Operating from the operation panel This section explains various functions that can be operated from the operation panel. 2.1.3 Operation panel •For names and functions of each key, refer to “ ”.
Page 127 PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.4.2 Automatic PF adjustment You can automatic PF adjustment that you want. NOTE • "PF Adjust" requires at least 15.7 inches (400 mm) printable width. Before printing, make sure that there is sufficient width on the media. If printable width is less than 15.7”, your printer will not print.
Page 128 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 5. Press the [Enter] key on the operation panel. • “Warming Up Skip ->E” is displayed on Operation panel. CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide.
Page 129: Stopping Printing Operation
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.4.3 Stopping printing operation If you want to stop printing for some reason, operate as follows. 1. Stop sending printing data from the computer to the printer. 2. Press the [Cancel] key on the operation panel for two seconds.
Page 130 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4.4.4 Cutting media This section explains how to cut media. If Media ejection mode is set to “Cut”, the printer cuts the media automatically after printing. 5.1.6 Output Mode menu If you press the [Cutting] key on the operation panel more than two seconds while the operation panel is Normal, you can cut the media at the desired position.
Page 131: Cutting Media Manually
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.4.5 Cutting media manually This section explains how to cut the roll media manually. CAUTION • Right after printing, the media guide becomes very hot. Allow the media guide to cool down before the next operation.
Page 132: Procedure For Changing And Confirming Settings While Printing
Handling the printer PrismJET 54 Gen2 OPERATION MANUAL NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.6 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu.
Page 133: Settings That Can Be Changed Or Confirmed While Printing
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.4.6.2 Settings that can be changed or confirmed while printing NOTE • When you change a setting during operation, be sure to select “Backup” to save the setting that you changed. If the printer returns to Normal without “Backup” being selected, the changed setting is not saved.
Page 134: Pausing Printing
Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4.4.7 Pausing printing It is possible to pause to print during printing. Follow the procedure below to pause or restart printing. NOTE • If the printing is paused, the print quality will not be guaranteed.
Page 135: Start Printing During Warm Up
PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 4.4.8 Start Printing during Warm up You can start printing even when the heater temperature has not reached the preset value while the printer is being warmed up. NOTE • Even when printing is started during warm up, the printer continues to be warmed up until the preset temperature has been reached.
Page 136: Normal Display While Printing
Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4.4.9 Normal Display while Printing The remaining length and remaining time to complete the currently printing data can be displayed by an easy operation. NOTE • The values displayed in this function are just standard values, not guarantee the accuracy.
Page 137 PrismJET 54 Gen2 OPERATION MANUAL Handling the printer 3. Press [-] key on the operation panel to display “Remain Time”. • The remaining length of data currently printing will be displayed. 4. To return the display to [Printing], press [-] key on the operation panel.
Page 138 Handling the printer PrismJET 54 Gen2 OPERATION MANUAL 4.4 Operating from the operation panel...
Page 139: Panel Setup Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of the print head and setup list.
Page 140: Setup Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description User Type Sets the user type setting for printing. • [Enter] key: shifts to the sub menu. 5.1.1 User Type menu Spitting Sets up the spitting operation while printing.
Page 141: Setup Item
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Setup item Description Slant Check Sets up slanting detection during media loading. • [Enter] key: shifts to the sub menu. 5.1.14 Slant Check menu Auto Cleaning Sets up the time for auto cleaning during standby, before printing, and during printing.
Page 142: User Type Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Setup item Description — • [Cancel] key: shifts to the previous menu. 5 Panel setup menu 5.1.1 User Type menu Sets the user type setting for printing. Setup item Setting Description User Type Type 1 Settings for the media type to print are configured.
Page 143 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.1.1 User Type menu Various settings on the user type settings are configured. In the user type menu, 15 different settings can be set as Type 1 to 15 for the following printing operation.
Page 144: Print Mode Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.1.1.1 Print Mode menu Settings for print quality (Print Mode) are set according to the usage of print data or print speed. Setup item Setting Description Mode High Quality Set the print mode.
Page 145: Effect Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.1.1.2 Effect menu Sets up the Effect menu. Set up this menu when you want to improve print quality by adjusting the set Print Mode. NOTE • The print quality may not be improved depending on the printing condition.
Page 146: Adjust Print Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.1.1.3 Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print. This setting is different for each user type setting. NOTE • This printer was adjusted at the factory shipment so that it obtains the optimum printing quality.
Page 147 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu NOTE • The settings here are the same as 5.1.1.1.9 Media thickness menu Auto Adjust Print Menu Perform the automatic adjustment using the embedded color sensor. Setup item Setting Description Adj. Print1: Auto Perform automatic adjustment for all patterns (A to F) using the color sensor.
Page 148 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Custom Adjust Print Menu Perform adjustment for all patterns (A to F). All print modes will be adjusted. Setup item Setting Description Adj. Print3 : Custom Confirm Ptn. The test patterns of A to F will be printed for Adjust print.
Page 149: Dist.adj Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.1.1.4 Dist.Adj menu Sets up various settings on the media feed adjustment. Setup item Setting Description Auto The printer performs an automatically PF adjustment. • [Enter] key: shifts to the sub menu.
Page 150: Init.adj.change Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL (1) Auto menu The printer performs an automatically PF adjustment. Setting Description — • [Enter] key: “Warming Up” is displayed on the operation panel and printer performs an automatically PF adjustment. • [Cancel] key: cancels the setting and shifts to the previous menu.
Page 151: Confirm Print Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu (4) Confirm Print menu Performs Confirm Print. Setup item Setting Description FeedLength 100mm to <250mm> to Changes the length (feed length) of the media feed direction 500mm for Confirm Print. • [Enter] key: Determines the setting.
Page 152: Pre-Heater Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.1.1.5 Pre-heater menu Sets the temperature of the pre-heater. Set to curb a rapid temperature change at the printing portion by pre-heating the media before printing. NOTE • The set temperature of the pre-heater differs depending on the media.
Page 153: Platen Heater Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.1.1.6 Platen heater menu Sets the temperature of the platen heater. Set to improve print quality by allowing the ink to settle by heat. NOTE • The set temperature of the platen heater differs depending on the media.
Page 154: Dryer Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.1.1.7 Dryer menu Sets the temperature of the dryer. Set to dry the print side after printing. NOTE • The set temperature of the dryer differs depending on the media. Setup item...
Page 155 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.1.1.9 Media thickness menu Sets the thickness of the media you are using. Once the media thickness is entered, print quality is automatically adjusted. Setup item Setting Description Media Thickness µ µ...
Page 156: User Copy Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.1.1.10 User Copy menu Collectively copies the setting values of the user type currently selected to a different user type. The following setting values are copied. • Print mode • Effect •...
Page 157: Spitting Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.2 Spitting menu Sets up the spitting operation while printing. NOTE • When Spitting is set to “Off”, the nozzle will become easily clogged because spitting is not performed. In this instance, print quality cannot be guaranteed.
Page 158: Panel Setup Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Setup item Setting Description Spitting <On> Perform the flushing operation on the capping unit located on the origin side for every shuttle. • [Enter] key: saves the setting and shifts to the sub menu.
Page 159: Spitting Pass Count Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.2.1 Spitting Pass count menu Set the frequency (spitting return count) that the print head returns to the capping unit (located) on the origin side when setting “On” or “On Media” in the Spitting menu.
Page 160: Side Margin Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.3 Side Margin menu Set up the right and left margins (side margins) while printing. NOTE • When the spitting setting is “On Media”, the maximum printable media width becomes 0.4inches (10mm) narrower.
Page 161: Media Initial Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.4 Media Initial menu Sets whether to detect the media width and edge while initializing the media. NOTE • Set the media width that is set in the Media Width menu when setting “Off” in the Media detection menu.
Page 162: Media Width Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.5 Media Width menu Specifies the media width between 0.27” (7 mm) away from the right edge of the platen and the left end if media detection is not performed during media initialization.
Page 163 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu (1) Media Width menu NOTE • Setting a larger value than the media width set in the Media Width menu may cause ink to leak on the media or printer. Setup item...
Page 164: Output Mode Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.6 Output Mode menu Sets the media operation after printing. NOTE • When the take-up unit is not installed, do not set Output mode to “Take-up”. By doing so, the product will be unable to function properly.
Page 165: Page Gap Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.6.2 Page Gap menu If you set the media ejection mode to “Take-up”, the menu shifts to the Page Gap menu. In the Page Gap menu, you can change the margins between the print results.
Page 166: Cut Pressure Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.7.1 Cut Pressure menu Sets the media cutting pressure for the cutting operation. Setup item Setting Description Cut Pressure Cut the media at low pressure. Suitable for thin media or if the “High” pressure setting is too strong.
Page 167 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Setup item Setting Description Origin Change the print head position and media feeding distance with the following • X (media feeding distance): keys. -15000 mm to 15000 mm • [>] key: Decreases the print head transferring distance •...
Page 168: Prev. Stick Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.9 Prev. Stick menu Sets up to prevent media from sticking when printing starts. NOTE • When the Output Mode menu is set to “Take-up”, the setting for the Prev. Stick menu is disabled.
Page 169: Head Travel Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.11 Head Travel menu Sets up the range that the print head moves while printing. Setup item Setting Description Distance <Data> The print head moves the range of the print data width.
Page 170: Strike Wait Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.13 Strike Wait menu Sets up the waiting time while overwrite printing. NOTE • When using the media with a narrow width, the media cannot be warmed up adequately, therefore the print quality may not be preserved.
Page 171: Auto Cleaning Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.15 Auto Cleaning menu Configure the settings for the auto-cleaning operation. •The cleaning mode reflects the settings in the operation panel. 6.2.3 Head cleaning Setup item Setting Description Auto Cleaning WaitingTime Set the value for auto-cleaning in standby mode.
Page 172: Pre-Printing Mode Auto Cleaning
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.15.2 Printing Mode Auto Cleaning Set the auto cleaning interval for printing mode. Setup item Setting Description PrintingTime <Off> / 5 mins to 180 mins Selects the time for auto-cleaning while printing.
Page 173: Longstore Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.16 Longstore menu Wash the print head with the cleaning fluid. NOTE • Make sure to use the dedicated cleaning fluid (Part number: PRNI-SW-EIP-220-CLN-MUT or VJ-MS31-CL220U). Setup item Setting Description Longstore Start Wash the print head with the cleaning fluid.
Page 174: Cr Maintenance Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.17 CR Maintenance menu Performs maintenance. Used in the following cases. • Cleaning the cleaning wiper 6.2.4 Cleaning the cleaning wiper • Cleaning around the print head 6.2.6 Cleaning around the print head •...
Page 175: Ip Address Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.19 IP Address menu Sets the IP address of the printer. NOTE • Be sure to set the IP address after consulting the network administrator. Setup item Setting Description IP Address 000.000.000.000 to Change the IP address by operating the following keys.
Page 176: Gateway Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.21 Gateway menu Sets the gateway. NOTE • Be sure to set the gateway after consulting the network administrator. Setup item Setting Description Gateway 000.000.000.000 to Change the gateway by operating the following keys.
Page 177: Header Dump Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.22 Header Dump menu This function is to specify whether to print the following information (dump data) of print data. • Data header • Data dot number (printed only when Header damp setting is “On”) •...
Page 178: Start Feed Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.23 Start Feed Menu If you set the start feed beforehand, you can change the margins between the print results. Setup Item Description Setup Item Start Feed -10 mm to <0 mm> to •...
Page 179: Front Interlace Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.1.25 Front Interlace Menu This menu is used to set media edge treatment menu. Select Auto under normal condition. Setup item Setting Description FrontInterlace <Auto> Performs media edge treatment automatically when required.
Page 180 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.1.26 Select Nozzle menu If missing lines still persist after several attempts of cleaning, you can check the nozzle conditions by printing the select nozzle patterns and choose only good nozzles for printing.
Page 181: Test Print Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Test Print Menu Performs nozzle check of the print head and setup list. NOTE When the selected print mode of the user type is Quality or Production, Palette menu is not displayed.
Page 182: Cleaning Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Cleaning menu Performs head cleaning. •Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Short Discharges smaller amount of ink compared to “Normal”.
Page 183: Menu Option Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting “On (displayed)” to “Off (undisplayed)” using the [<] key or [>] key on the operation panel.
Page 184 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Setup item Setting Description Strike Wait Sets up whether to display the Strike Wait menu. <On> Slant Check Sets up whether to display the Slant Check menu. <On> Auto Cleaning Sets up whether to display the Auto Cleaning menu.
Page 185: System Information Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu System Information menu Display the system information on your printer. Setup item Setting Description Ver. M/C *.**(Main side)/ Displays the versions of the firmware of the main side (M) and *.**(Controller side) controller side (C).
Page 186: Life Times Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.5.2 Life Times menu Displays the operational life time of each part. Setup item Setting Description Head E*****F Display the operational life of each part. •The lifetime of each part is indicated by the asterisks...
Page 187: Timer Setting Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.6.1 Timer Setting menu Set the head cleaning interval of this printer for Sleep Mode. When more than the set time has passed, the print head is cleaned automatically. NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances.
Page 188: Sleep Mode Start Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.6.2 Sleep Mode Start menu Activate Sleep Mode During Sleep Mode, “Restart –> Enter” will be displayed in the operation panel. During Sleep Mode, pressing [Enter] key will return the printer to normal operation.
Page 189: Display Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Display menu Sets the language and unit displayed on the LCD monitor of the operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on the LCD monitor of the operation panel.
Page 190: Length Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.7.3 Length menu Sets the unit to display the length. Setup item Setting Description Length <mm> Displays the length in millimeters (mm). inch Displays the length in inches (inch). — • [Enter] key: saves the setting and shifts to the previous menu.
Page 191: Job Status Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu Job Status Menu Various information of previous print will be displayed. The length of printed data and if the print is completed will be displayed. When the print is canceled, the information how much the print is completed will be displayed.
Page 192 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL Roll Length Manage menu Before replacing with another roll media, you can print the remaining roll length information on the roll media. This information can be printed with a code that your printer can read. The next time when the roll media is loaded, your printer will read the code and will automatically specify the Roll Length settings.
Page 193: Print Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.9.1 Print menu Follow the procedure below to print. 1. Turn ON the printer and load the media. 3.4.2 Setting Roll Media 2. Display the Roll Length Manage menu on the operation panel.
Page 194 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL c. Press the [>] key on the operation panel. • “Roll1: Print” is displayed on the operation panel. d. Press the [Enter] key on the operation panel. • “Cut Media? No” is displayed on the operation panel.
Page 195 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu NOTE • The printer is unable to print this information if "Roll Length" is set to "Off". 5.9.4 Roll Length menu • This menu will print the following information: • Type of roll media •...
Page 196 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.9.2 Simple Print menu Follow the procedure below to simple print. 1. Turn ON the printer and load the media. 3.4.2 Setting Roll Media 2. Display the Roll Length Manage menu on the operation panel.
Page 197 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu c. Press the [>] key on the operation panel. • “Roll1: Print” is displayed on the operation panel. d. Press the [+] key or [–] key to select “Roll2: Simple Print”. e. Press the [Enter] key on the operation panel.
Page 198 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL f. Press the [Enter] key on the operation panel. • “Printing” is displayed on the operation panel, then start printing. NOTE • The printer is unable to print this information if "Roll Length" is set to "Off".
Page 199 PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.9.3 Scan menu Follow the procedure below to scan the remaining length management code. 1. Turn ON the printer and load the media that the remaining length management code has been printed on it.
Page 200 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL c. Press the [>] key on the operation panel. • “Roll1: Print” is displayed on the operation panel. d. Press the [+] key or [–] key to select “Roll3: Scan”. e. Press the [Enter] key on the operation panel.
Page 201: Roll Length Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu NOTE • The printer may fail to scan if a remaining length management code has dirt or fold marks on it. • Your printer is unable to scan if "Output Mode" is set to "Take-Up".
Page 202 Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.9.4.1 Roll Length menu Sets up the roll media length. NOTE • After replacing the roll media, set the roll media length again. If the roll media length is not set, the residual quantity of roll media may not be displayed correctly.
Page 203: Print Stop Menu
PrismJET 54 Gen2 OPERATION MANUAL Panel setup menu 5.9.4.2 Print Stop menu You can set whether or not to display “Roll Remain Error” and pause printing when the length of the roll media that is counted inside the printer becomes 0.
Page 204: Near End Menu
Panel setup menu PrismJET 54 Gen2 OPERATION MANUAL 5.9.4.3 Near End menu You can display “Roll Near End: *m” (* is replaced with a number between 1 and 10) before the length of the roll media that is counted inside the printer becomes 0.
Page 205: Maintenance
PrismJET 54 Gen2 OPERATION MANUAL Maintenance Maintenance This chapter describes daily maintenance of the product.
Page 206: Replacing Consumable Components
Maintenance PrismJET 54 Gen2 OPERATION MANUAL Replacing consumable components This section describes the replacement time and steps of ink cartridge (or ink bags), roll media, razor blade. 6.1.1 Replacing ink cartridges This section describes when to replace the ink cartridges.
Page 207 NOTE • To use 1000ml ink bags, high capacity pack adapters (option) are required. For details on high capacity pack adapters, contact SIGNWarehouse Product Support or your PrismJET dealer. • Use genuine ink cartridges for replacement. This printer is designed to use genuine ink cartridges.
Page 208 Maintenance PrismJET 54 Gen2 OPERATION MANUAL (3) Replacing steps Follow the procedure below to replace the ink cartridges and high capacity pack adapter. CAUTION • Before operation, make sure to read the Safety Data Sheet (SDS). • Wear protective equipment (gloves, goggles or eye protection, protective mask, protective clothing) when handling ink.
Page 209 PrismJET 54 Gen2 OPERATION MANUAL Maintenance a. Replacing 220ml ink cartridges 1. Confirm that the printer is turned ON. NOTE • Do not replace ink cartridges when the printer is turned OFF. The remaining ink may not be detected correctly, causing abnormal printing.
Page 210 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 4. Agitate the ink cartridges. • Turn the ink plug upward and wait for 3 seconds. • Next, turn the ink plug downward and wait for 3 seconds. • Repeat that 10 times. 3 sec.
Page 211 PrismJET 54 Gen2 OPERATION MANUAL Maintenance b. Replacing high capacity pack adapter (option) 1. Confirm that the printer is turned ON. NOTE • Do not replace high capacity pack adapter when the printer is turned OFF. The remaining ink may not be detected correctly, causing abnormal printing.
Page 212 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 3. Take out the new ink bag from the bag. NOTE • Open the bag just before attaching the ink bag to the high capacity pack adapter. Leaving the ink bag with the bag open for a long time may result in abnormal printing.
Page 213 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6. Insert the High capacity ink pack adapters into Ink cartridge slots. NOTE • Make sure that the ink bag and smart chip are installed on the high capacity pack adapter before inserting it to the slot. If the high capacity pack adapter is inserted into the slot without the ink bag, the remaining information will be rewritten and the ink bag will not be usable.
Page 214: Replacing Roll Media
Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6.1.2 Replacing Roll Media This section describes when and how to replace the roll media. (1) Replacement time Replace the roll media when the following situation occurs. a. When the roll media loaded in the printer runs out •...
Page 215 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 3. Hold the both edges of the scroller to rewind the roll media by hands. Name Roll media Scroller 4. Remove the scroller unit, and place it on a flat floor. Name Scroller 6.1 Replacing consumable components...
Page 216 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 5. Hold the movable media stopper and lightly tap it as illustrated to remove the movable media stopper. NOTE • When removing the roll media, do not strike the left edge of the scroller (on the movable media stopper side) strongly on the floor.
Page 217 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 8. When not loading the roll media, install the movable stopper to the scroller and set the scroller to the printer. Name Movable media stopper Scroller 6.1 Replacing consumable components...
Page 218 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6.1.3 Replacing Cross-cut Blade This section describes when and how to replace the cross-cut blade. (1) Replacement time Replace the cutter blade when the following situation occurs. a. When the paper is not cut smoothly b.
Page 219 PrismJET 54 Gen2 OPERATION MANUAL Maintenance b. Press the [>] key on the operation panel. • “Set1: User Type” is displayed on the operation panel. c. Press the [+] key or [–] key to select “Set17: CR Maintenance”. d. Press the [Enter] key on the operation panel.
Page 220 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to the left of the printer (cutter replacement position). • “CR Maintenance: End” is displayed on the operation panel.
Page 221 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 5. Press the tab of the cutter lightly, turn the cutter holder in the direction as illustrated below. NOTE • Do not press the tab of the cutter strongly or suddenly let go of it.
Page 222 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6. Remove the cutter. CAUTION • Do not touch the blade edge. It may cause an injury. • Do not touch the cutter blade edge with a hard substance or drop the cutter. The cutter blade may be damaged or chipped.
Page 223 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 7. Install a new cutter as illustrated. NOTE • Make sure that the spring in the cutter holder does not fly out while installing. Name Razor blade 6.1 Replacing consumable components...
Page 224 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 8. Press the tab of the cutter lightly, return the cutter holder to its initial position. NOTE • Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the cutter holder and it may fly out.
Page 225 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 9. Close Maintenance cover L. Name Maintenance cover L 10. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maint.: Start” is displayed on the operation panel.
Page 226: Replacing The Cleaning Wiper
(1) Replacement time • Every twelve months (2) Type For types and details of the cleaning wiper, contact SIGNWarehouse Product Support or your PrismJET dealer. (3) Replacing steps Follow the steps below to replace the cleaning wiper. CAUTION • Wear protective equipment (gloves, goggles or eye protection, protective mask, protective clothing) when handling ink.
Page 227 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu 1: Setup>” is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
Page 228 Maintenance PrismJET 54 Gen2 OPERATION MANUAL d. Press the [Enter] key on the operation panel. • “CR Maint.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.17 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
Page 229 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 4. Open the front cover. Name Front cover 5. Remove the maintenance cover R. • Turn the knob to left until it clicks. • Open the maintenance cover R while sliding the knob down.
Page 230 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6. Remove the cleaning wiper. • Slide the hook on the wiper to the front side to unhook from the wiper slot. • Lift the hook and remove the cleaning wiper. Name Cleaning wiper Cleaning wiper hook 7.
Page 231 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 8. Close the maintenance cover R. • Attach the bottom of the maintenance cover R to the printer. • While turning the knob to left and sliding it down, close the upper side of the cover.
Page 232 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 10. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maint.: Start” is displayed on the operation panel. 11. Press the [Menu] key on the operation panel.
Page 233: Cleaning The Printer
It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact SIGNWarehouse Product Support or your PrismJET dealer. CAUTION • When cleaning the areas other than the wiper, make sure to turn OFF the power and unplug the power cable.
Page 234: Cleaning The Outer Case
Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6.2.1 Cleaning the outer case This section describes how to clean the outer case. Wipe out dust and dirt attached to the outer case by using a soft cloth. 6.2 Cleaning the printer...
Page 235: Cleaning The Inside Of The Printer
PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6.2.2 Cleaning the inside of the printer This section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush.
Page 236 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide. Name Platen Media guide 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of the grid roller.
Page 237: Head Cleaning
PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
Page 238: Cleaning The Cleaning Wiper
Maintenance PrismJET 54 Gen2 OPERATION MANUAL • Start Head cleaning. • “Cleaning **%” is displayed on the operation panel. • After Head cleaning is complete, the operation panel shifts to Normal. NOTE • If you fail to remove blurs or incompleteness of printing in one Head cleaning, perform strong cleaning.
Page 239 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
Page 240 Maintenance PrismJET 54 Gen2 OPERATION MANUAL d. Press the [Enter] key on the operation panel. • “CR Maint.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.17 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
Page 241 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 4. Open the front cover. Name Front cover CAUTION • When cleaning the cleaning wiper, • do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands.
Page 242 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 5. Use the cleaning stick to remove the ink and dust on the cleaning wiper. a. Front side of the cleaning wiper: Remove the ink and dust in the horizontal direction. Name Cleaning wiper...
Page 243 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6. Close the front cover. Name Front cover 7. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maint.: Start” is displayed on the operation panel.
Page 244 Maintenance PrismJET 54 Gen2 OPERATION MANUAL • The printer enters Normal. • Cleaning the cleaning wiper is complete. 6.2.5 Cleaning around the capping unit This section describes how to clean around the capping unit. (1) Time for cleaning Weekly (2) Cleaning procedures Follow the procedure below to clean around the capping unit.
Page 245 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
Page 246 Maintenance PrismJET 54 Gen2 OPERATION MANUAL d. Press the [Enter] key on the operation panel. • “CR Maine.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.17 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
Page 247 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 4. Open the front cover. Name Front cover 5. Remove the maintenance cover R. • Turn the knob to left until it clicks. • Open the maintenance cover R while sliding the knob down.
Page 248 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6. Use the cleaning stick to clean around the rubber part of the capping unit to remove the ink deposits and dust. CAUTION • When cleaning around the capping unit, • Use a dry cleaning stick. A damp stick can cause damage to the print head.
Page 249 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 7. Close the maintenance cover R. • Attach the bottom of the maintenance cover R to the printer. • While turning the knob to left and sliding it down, close the upper side of the cover.
Page 250 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 9. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maine.: Start” is displayed on the operation panel. 10. Press the [Menu] key on the operation panel.
Page 251: Cleaning Around The Print Head
PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6.2.6 Cleaning around the print head This section describes how to clean around the print head. (1) Time for cleaning When foreign substances such as dust or ink clump that can cause missing dots or ink leakage is attached around the print head.
Page 252 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
Page 253 PrismJET 54 Gen2 OPERATION MANUAL Maintenance d. Press the [Enter] key on the operation panel. • “CR Maine.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.17 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
Page 254 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 4. Open the maintenance cover L. Name Maintenance cover L 5. Move the print head section by hand to where the circumference of the Print head is visible. CAUTION • Do not press the Print head section strongly. Doing so may cause damage or poor print results.
Page 255 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6. Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places. Name Around the print head Head guide Nozzles 7. When some foreign substance such as dust or ink clump is attached, use the cleaning stick to remove CAUTION •...
Page 256 Maintenance PrismJET 54 Gen2 OPERATION MANUAL Name Around the print head Head guide Nozzles 8. Close the maintenance cover L. • Close the cover firmly until it is locked. Name Maintenance cover L 6.2 Cleaning the printer...
Page 257 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 9. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maine.: Start” is displayed on the operation panel. 10. Press the [Menu] key on the operation panel.
Page 258 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6.2.7 Cleaning the color sensor This section describes how to clean the color sensor. (1) Time for cleaning If you repeatedly failed to perform an auto print quality calibration (Adjust Print). (2) Cleaning procedures Follow the procedure below to clean the color sensor.
Page 259 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
Page 260 Maintenance PrismJET 54 Gen2 OPERATION MANUAL d. Press the [Enter] key on the operation panel. • “CR Maine.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.17 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
Page 261 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 4. Open the maintenance cover L. Name Maintenance cover L 5. Move the print head section by hand to where the circumference of the color sensor is visible. CAUTION • Do not press the Print head section strongly. Doing so may cause damage or poor print results.
Page 262 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6. Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places. Name Color sensor 7. Using a cleaning stick slightly dampened with ethanol, gently clean the glass on the color sensor located at the bottom of the carriage to remove ink and dust.
Page 263 PrismJET 54 Gen2 OPERATION MANUAL Maintenance Name Color sensor 8. Close the maintenance cover L. • Close the cover firmly until it is locked. Name Maintenance cover L 6.2 Cleaning the printer...
Page 264 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 9. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maine.: Start” is displayed on the operation panel. 10. Press the [Menu] key on the operation panel.
Page 265: Disposal Of Waste Fluids
PrismJET 54 Gen2 OPERATION MANUAL Maintenance Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When the waste fluid tank is more than half full.
Page 266 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 3. Open the waste fluid valve, and transfer the waste fluid to the container. NOTE • When transferring the waste fluid to the empty container, the waste fluid may spatter. Make sure to put the container close to the waste fluid valve.
Page 267: Moving Or Transporting The Printer
PrismJET 54 Gen2 OPERATION MANUAL Maintenance Moving or transporting the printer This section describes how to move or transport the printer. 6.4.1 Moving the printer This section describes how to move the printer. CAUTION • Move the printer maintaining a horizontal position.
Page 268 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6. Remove the scroller. 7. Remove all the cables, such as the power cable. 8. Unlock the casters to move it. NOTE • The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas, not for transporting equipment.
Page 269: Transporting The Printer
PrismJET 54 Gen2 OPERATION MANUAL Maintenance (2) Reinstalling After moving the printer, follow the procedure below to set it ready for use. 1. Select a suitable place for installation. Installation manual 2. Move and install the printer to the location.
Page 270: Long Term Storage
Maintenance PrismJET 54 Gen2 OPERATION MANUAL Long Storage and Initial Ink Charging This section provides the cleaning procedure for long storage and initial ink charging steps next time when you use the printer. 6.5.1 Long-term storage When you may not be able to run a weekly cleaning on the printer that is in sleep mode: Perform "Longstore"...
Page 271 PrismJET 54 Gen2 OPERATION MANUAL Maintenance b. Press the [>] key on the operation panel. • “Set1: UserType” is displayed on the operation panel. c. Press the [+] key or [–] key to select “Set16: Longstore”. d. Press the [Enter] key on the operation panel.
Page 272 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 4. Press the [Enter] key on the operation panel. • “Remove Cartridges” is displayed on the operation panel. 5. Remove all ink cartridges or high capacity ink pack adapters from the slot. Name Ink cartridge Ink cartridge slots •...
Page 273 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6. Set the cleaning cartridges to all ink cartridge slots. • Keep mark of the cleaning cartridge facing up and insert towards the printer side. • Insert the cleaning cartridge all the way to the end of the slot.
Page 274: Performing Initial Charging After Head Cleaning
Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6.5.2 Performing initial charging after head cleaning When powering on the printer after the long storage, follow these steps to perform initial ink charging. 1. Press the [Power] key on the operation panel to turn ON the printer.
Page 275 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 6.5.2.1 Installing 220 ml ink cartridges 1. Take out the new ink cartridge from the bag. 2. Agitate the ink cartridges. • Turn the ink plug upward and wait for 3 seconds. • Next, turn the ink plug downward and wait for 3 seconds.
Page 276 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 3. Insert the ink cartridges into Ink cartridge slots. • Make sure that the ink cartridges are inserted into the correct slots. Match the mark in front of the slot and the color of the ink before inserting the ink cartridge.
Page 277 If there is no improvement in the print result even after performing “Little Charge”, leave the printer unused for an hour or more. Then, perform “Little Charge” again and check the print result. If there is still no improvement, contact SIGNWarehouse Product Support or your PrismJET dealer. 6.5 Long Storage and Initial Ink Charging...
Page 278 Maintenance PrismJET 54 Gen2 OPERATION MANUAL 6.5.2.2 Installing high capacity pack adapters (option) 1. Take out the new ink bag from the bag. 2. Install the ink bag and smart chip card to high capacity pack adapter. 3. Agitate the ink bag.
Page 279 PrismJET 54 Gen2 OPERATION MANUAL Maintenance 4. Insert the High capacity ink pack adapters into Ink cartridge slots. NOTE • Do not insert the high capacity pack adapter into the ink cartridge slot without a cleaning fluid bag attached. The information of the remaining amount will be overwritten and the cleaning fluid bag will not be usable.
Page 280 If there is no improvement in the print result even after performing “Little Charge”, leave the printer unused for an hour or more. Then, perform “Little Charge” again and check the print result. If there is still no improvement, contact SIGNWarehouse Product Support or your PrismJET dealer. 6.5 Long Storage and Initial Ink Charging...
Page 281: Troubleshooting
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If the error not included in any items of this section occurs, contact SIGNWarehouse Product Support or your PrismJET dealer.
Page 282: Malfunctions And Failures
Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference...
Page 283: Cannot Print At All
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting 7.1.2 Cannot print at all (1) Does not work at all after power activation Possible cause Remedy Reference Is the power cable connected to the plug? Connect the power cable. 3.1 Power cable connection Does the AC power supply provide the Connect the cable to another outlet.
Page 284: Media-Related Troubleshooting
Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Possible cause Remedy Reference Is the printer being used in an environment Only use the printer in an environment that is Installation other than the one specified, such as in direct specified for use.
Page 285: The Media Is Crumpled During Initialization
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting Possible cause Remedy Reference Are there any foreign materials such as paper Clean the pressurizing roller. 6.2.2 Cleaning attached to the pressurizing roller? the inside of the printer Is the printer being used in an environment...
Page 286: Printing-Related Troubleshooting
Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Possible cause Remedy Reference Are you using media that has been printed on Use a new media. 4.2.1 Media already? type (4) Media jams frequently occur Possible cause Remedy Reference Is the media used in an environment other Use the media in a dedicated environment.
Page 287: Printing Is Blurred
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting Possible cause Remedy Reference Did you set up the origin and print position? Cancel or reset the settings of the origin and 5 Panel setup print position. menu (3) Printing is blurred Possible cause...
Page 288 Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Possible cause Remedy Reference Did you perform Alignment? Perform Alignment. 3.6 Adjust Print Did you perform Media feed adjustment? Perform Media feed adjustment. 4.2.6 Media feed adjustment (6) Printing lines are duplicated or patchy...
Page 289: Error Messages
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages When the product is operating correctly, each operation status is displayed on the operation panel as below.
Page 290 Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Display Description Reference Power Off Turning the printer off. 3.2.2 Turning Please wait a while. the power OFF Do not unplug the power cable till the operation panel is turned off. Insert CleaningCart. Washing the head.
Page 291: Message Type Error Display And Remedies
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting 7.2.2 Message type error display and remedies Message type errors are displayed when certain failures occur during printer operation. If a message type error occurs, the printer may display the following error messages on the operation panel and stop operation.
Page 292 Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Display Description Remedy Reference End Of Roll Roll media has run out. Load a new roll media. 6.1.2 (Stops operation) Replacing Roll Media Change Head Gap Low The head height on the printer Change the height of the 4.2.5.1 When...
Page 293 PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting Display Description Remedy Reference Full WasteInkTank The waste fluid tank is full. Dispose of waste fluid. 6.3 Disposal (Stops operation) of waste fluids Life Times The operational life of the Contact SIGNWarehouse — [Pump]...
Page 294: Error Requiring Restart
For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the SIGNWarehouse Product Support or your PrismJET dealer. Be sure to include the specific error code from the error message when you contact us. Display Description...
Page 295: The Media Is Jammed
PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open the front cover.
Page 296 Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL 4. Raise the media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media...
Page 297 PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting 6. Hold the both edges of the scroller to rewind the roll media by hands. Name Roll media Scroller 7. If paper dust or pieces of paper remain inside the printer, remove them. 7.3 The media is jammed...
Page 298 Troubleshooting PrismJET 54 Gen2 OPERATION MANUAL Smartchip Recovery When the following message is prompted on the operation panel, a smartchip error such as broken chip may have occurred in the ink cartridge. • [***] S/C Recog. E • [**] Check Color ->E Check that the correct color is inserted in the cartridge slot and perform smartchip recovery.
Page 299 PrismJET 54 Gen2 OPERATION MANUAL Appendix Appendix This chapter describes specifications and included components with this printer.
Page 300: Product Specifications
Appendix PrismJET 54 Gen2 OPERATION MANUAL Product specifications 8.1.1 Printer specifications Items Specification Model name PrismJET 54 Gen2 Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system...
Page 301 PrismJET 54 Gen2 OPERATION MANUAL Appendix Items Specification Environmental Operating condition Temperatures: 20 ºC to 32 ºC condition Humidity: 40% to 60%, No condensation Printing accuracy Temperatures: 22 ºC to 30 ºC coverage Humidity: 40% to 60%, No condensation Change rate Temperature: within 2ºC per hour...
Page 302: Network Interface Specification
Appendix PrismJET 54 Gen2 OPERATION MANUAL Interface specification This section describes each type of interface specifications supported by this product. 8.2.1 Network interface specification Items Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twist pair cable)
Page 303: Options/Supply List
Please leave your daytime contact information (phone number and email address) and a detailed description of the problem. For Consumables To Purchase approved PrismJET supplies and accessories, please visit www.signwarehouse.com, or contact the SIGNWarehouse call center during regular business hours Phone: 903-462-7700 email: sales@signwarehouse.com...
Page 304 Appendix PrismJET 54 Gen2 OPERATION MANUAL 8.3 Options/Supply list...

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