General information Intended use Ven is intended to be used as a hearing aid for individuals 18 years of age or older with perceived mild to severe hearing loss. You can fit Ven according to your individual hearing loss needs, without prior access to a hearing test and hearing care professionals.
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Software updates Audientes will regularly release software updates for Ven. These updates will automatically be made available in the Audientes app. If you do not have a smartphone, you can get the latest software update from (1) where you purchased your device or (2) an authorized Audientes dealer. To find the dealer nearest you, visit www.audientes.in.
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Audientes India Pvt. Ltd. Trendz Hub, 2nd Fl., H.No. 1- 89/A/8 Plot no. 8, Survey No. 31 to 36 Madhapur village Ranga Reddy District Hyderabad – 500081 Telangana, India Download the full user guide and see a complete list of consumer warnings...
Getting to know Ven Everything you need to hear the world around you is built into the Ven headset: FRONT VIEW Battery power indicator light USB charging port...
CHARGING THE HEADSET Before using your Ven, you will need to charge it. Plug the smaller end of the USB charging cable into Ven’s USB port. Plug the larger end of the USB charging cable into a standard USB wall...
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How to set up Ven CHARGING THE HEADSET (CONTINUED) Plug the wall adapter (not included) into an electrical outlet. When Ven is fully charged, its indicator light will turn green.
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The earpiece should sit comfortably inside your ear. It shouldn’t be too tight or too loose. TURNING ON VEN Once the headset is fully charged, you’re ready to start using it. To turn the Ven On, press and hold the button (see page 8).
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How to set up Ven DOWNLOAD THE AUDIENTES APP To utilize the full feature-set of Ven, it is essential that you download the Audientes app. When opening the Audientes app, it will automatically upload the newest firmware to you Ven. Please follow the instructions in the app.
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How to set up Ven TAKE YOUR HEARING TEST When you first start to use Ven, you’ll need to complete a hearing test. Make sure you're in a quiet place before you start the test. There are two ways to take the hearing test: Use the Audientes app.
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How to set up Ven TAKE YOUR HEARING TEST (CONTINUED) B - Using Ven Place the headset around your neck (1) and insert the earpieces in both of your ears (2).
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How to set up Ven TAKE YOUR HEARING TEST (CONTINUED) B - Using Ven Press and hold the button (see page 9) for at least one second. When the hearing test begins, you will hear a tone in one of your ears.
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Using Ven Once you’ve completed the hearing test, Ven is ready to use. Here are a few tips for using your hearing aid: Adjusting the volume. Use the volume buttons to adjust sound levels for each ear. Choosing an audio program. Ven features a variety of programs that are designed to help you hear clearly in different situations.
Using Ven Charging Ven. The magenta indicator light (see page 11) will flash when you need to charge Ven. You can always check your battery level by quickly pressing the button. BATTERY STATUS If the indicator light is: You have:...
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