NOTE 2: In case you follow instructions described in “Troubleshooting Installation”, remove any redundant instances (if present) of “DQ FG4 PCIe Card” which may be labeled by yellow warning symbol. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 3/15...
In that case the device “DQ FG4 PCIe Card” is already present in “Sound, video and game controllers” section. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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8. Right click on “Multimedia Video Card” and select “Update Driver”. 9. The pop-up window “Update Drivers – Multimedia Video Controller” appears. Select “Browse my computer for drivers”. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 5/15...
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You can check box - include subfolders and system will find desired file located inside folder. 11. Select “NEXT” and Windows Driver will be installed. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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13. The driver is installed and ready to use. If the device is labeled with a yellow warning symbol, please restart your computer. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
3. Check the “Multimedia Video Adapter” device is not present in the “Other Devices” section. 4. In Windows Device Manager click on menu “Action” and select “Add legacy hardware” FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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5. The “Add Hardware” Wizard will appear. Click on “Next” button. 6. On next screen, choose “Install the hardware that I manually select from a list (Advanced)”. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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7. On next screen, choose “Show All Devices” and click “Next”. 8. On next screen, choose “Have Disk”. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 10/15...
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10. Browse in your computer to locate “.inf” file in the folder with unzipped driver from in previous steps. Choose subfolder according to your Windows OS version. Select the “.inf” file located in this folder and press “Open”. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 11/15...
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11. Select hardware “DQ FG4 PCIe Card” and click “Next”. 12. Confirm the installation of the driver for associated hardware. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 12/15...
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Open Windows Device Manager, right click on the root of the device tree and select “Scan for hardware changes”. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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Select the device with warning symbol and press a delete key. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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“DQ FG4 PCIe Card” in the “Sound, video and game controllers” section (if only one HW of DQ FG4 PCIe Card is present in system). FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
NOTE: Sometimes from unknown reason, Windows refuse to update driver and claim that the best driver is already installed. In this case you will need to uninstall driver and try to install it again. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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2. On the next screen choose Browse my computer for drivers. 3. Then select a location of a new driver. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 17/4...
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7. Please check device manager If FG4 device is not labeled with a yellow warning symbol. If so please restart your computer. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company...
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Version Date Change description Changed by Approved by 1.00 02.02.2021 First release version 1.01 27.10.2021 2.1 installation updated, added chapter 3. FrameGrabber 4 PCIe Card - Windows Driver installation guide – v 1.0 – 02.02.2021 A Volkswagen Group Company 19/4...
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