Avaya one-X
The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display,
and can be controlled by the adjacent buttons.
Making a Call
1. If you are not already on a call, just dial the number, speaker will automatically activate and the first available call
appearance button is used for the call. Alternatively, press a specific appearance button in order to make a call using
that button.
2. For outside calls, dial "9" or given access code to reach an outside line from any of the call appearances buttons.
3. You can now begin your conversation.
Using the Intercom
1.
To call an extension directly over the speakerphone, press Intercom (located on the 2
the extension number and press the Call soft key.
Note: If person you attempt to call is in a "busy" state the phone will ring to you then cover to voicemail if not answered.
Answering a Call
1. When you receive a call, a ring tone and a "slow flashing green lamp" on an appearance button indicates an alerting
call.
2. If you are active on a call, place the active call on hold by pressing the Hold soft key and press the appropriate call
appearance.
3. To retrieve a call placed on hold, press the call appearance button with the "fast flashing green lamp".
Note: calls placed on hold can only be picked up on that extension.
4. To send an incoming call immediately to voice mail, press the Drop or To VM soft key. To quiet an incoming call, press
the Ignore soft key and this will stop the phone from ringing.
Parking a Call
1. Answer or place a call via the call appearance buttons.
2. Press one of the unlit "Park" buttons (e.g. "Park 1", "Park 2" or "Park 3").
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95xx/96xx Series Telephone
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