enviro-tech ET2-GLD24.1 Troubleshooting

ET2-GLD24.1 GOOSENECK BENCH MOUNTED SENSOR TAP TROUBLESHOOTING

Initial Checks:

• C
W
HECK ATER
• U
NPLUG ALL CABLES
UNPLUGGED FOR
• C
HECK BATTERIES ARE INSTALLED CORRECTLY
MAINS POWERED
CONNECTIONS FOR SIGN OF DAMAGE
• C
HECK SENSOR WINDOW IS CLEAN AND UNOBSTRUCTED
• R
ECONNECT CABLES AND CONNECTIONS CAREFULLY AND RE
• I
F RED LIGHT IS INDICATING WHEN HANDS ARE IN THE ACTIVATION ZONE AND YOU CAN HEAR THE
SOLENOID CLICKING BUT NO WATER IS COMING OUT
• C
LEAN VALVE AND RE
NOTE: If red light is on or flashing, this indicates that the unit is functioning correctly,
although there may not be enough power to activate the solenoid. A flashing red light
indicates that batteries are low and need replacing.
Issue – Intermittent Self-Activation (Tap activates when no-one is using it)
If the tap has just been installed – give it a few moments as the sensor needs time to adjust
to the environment and will normally settle down on its own. If it doesn't, it is likely to be a
reflective light issue which is usually resolved by carrying out either Reset 1 or 2 detailed
below.

RESET 1:

• E
NSURE THAT THE TAP HAS BEEN INSTALLED AT A MINIMUM DISTANCE OF
;
OF THE BASIN
• L
OCATE THE RED
ENSURING THAT NOTHING IS UNDERNEATH THE SENSOR
60
A FULL SECONDS

RESET 2:

• L
OCATE THE RED
THE SAME TIME –
DETECT AND ACTIVATE
THE ELECTRONICS A CHANCE TO ADJUST TO THE NEW SETTING
A COUPLE OF TIMES UNTIL IT IS WORKING CORRECTLY AT THE HEIGHT YOU REQUIRE
NOTE: The Reset 2 procedure alters the pre-set sensor distance. If it does not solve your
reflectivity issue, you may need to alter the position of the tap in relation to the basin, adjust
your bathroom lighting or consider an alternative model. Reflective light can and will activate
sensor taps, it is not a product fault.
S ;
UPPLY
,
INCLUDING THE PLUG BETWEEN THE BATTERY BOX AND THE SOLENOID
5 (
MINUTES THIS GIVES THE ELECTRONICS A CHANCE TO RESET
)
AS THIS WILL HIGHLIGHT ANY FAULT WITH POWER SUPPLY
;
- .
TEST
/
BLACK RESET BUTTON ON THE CONTROL BOX
. O 60
NCE THE SECONDS IS UP
/
BLACK RESET BUTTON ON THE CONTROL BOX
HOLD YOUR HAND UNDER THE SENSOR AT THE HEIGHT YOU WANT THE SENSOR TO
. N.B. Y
OU MUST HOLD YOUR HAND IN PLACE FOR A FULL
,
CONSIDER REPLACING BATTERIES
;
- ;
TEST
–
VALVE IS BLOCKED OR OBSTRUCTED
250
,
PUSH AND HOLD FOR
. N.B.
SENSOR FIELD
,
TEST TO SEE IF TAP IS WORKING
,
PUSH AND HOLD FOR
. Y
OU MAY HAVE TO PERFORM THIS RESET
,
LEAVE
);
(
EVEN IF TAP IS
/ .
OUTLET CHECK
;
MM FROM THE BOTTOM
3
SECONDS
MUST
BE KEPT CLEAR FOR
.
3 AT
SECONDS BUT
60
SECONDS TO GIVE
.