Comfy Go Mobility Z-1 User Manual
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Comfy Go Mobility Z-1 User Manual

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Summary of Contents for Comfy Go Mobility Z-1

  • Page 1 User Manual / Warranty...

  • Page 2: Table Of Contents

    Table of Contents Preface Product Performance Safety Instructions Usage and Operation Battery and Charger System Diagnostics Controller Maintenance Areas Tech Support Warranty For all your spare parts needs, please visit www.ComfyGoMobility.com Don't forget to register your product to activate your warranty, detailed information can be found on page 33.

  • Page 3: Preface

    Please read the user manual carefully before using this product. - This manual contains the operation, assembly methods, and simple faults solutions. The manual applies to our model: Z-1 - This manual contains scooter maintenance information and self-checking methods. Please be sure to keep this manual in a safe location for future refer- ence.

  • Page 4: Product Performance

    This scooter is suitable for use at low speeds, on good road conditions, and moder- ate slopes. Performance Parameters and Technical Specs, Z-1 Overall size 43” x 20.5” x 38” (1100x520x970mm) Fold size 43“...
  • Page 5 1. Product Performance Main Structure This series of electric scooter is composed of two main parts: 1) The Frame: Frame, Wheels, Footrest, Armrests, Seat, Steering Column, Steering Handlebar etc. 2) The Electrical: Controller, Motor, Battery, Electrical Wires, etc. Application Range This electric scooter is designed for individuals who have physical disabilities that limits their mobility.

  • Page 6: Safety Instructions

    Order #17880 - 281111097940 - Lost Item 2. Safety Instructions 2.1 Main Security Features - Classified based on the type of protection: Against electric shock, Inter- nal power. - Classified based on the type of protection: Against electric shock, Type B application.
  • Page 7 2. Safety Instructions Avoid Riding in These Conditions Unless Accompanied by a Caretaker - Riding in inclement weather such as rain, heavy fog, strong winds, snow, etc. If your scooter gets wet, electronic functions may be dam- aged so please wipe off all water immediately. - Riding in sub optimal conditions such as muddy areas, trails, sand, gravel, etc.
  • Page 8 2. Safety Instructions Precautions for Caregivers - Caregivers should confirm that the users’ feet are in the proper posi- tion on the footrest. - Caregivers should make sure the user is in the seat properly and that the user is properly secured - Caregivers should confirm that there are no loose clothing articles that can get tangled by the wheels or drive motor.
  • Page 9 2. Safety Instructions 2.5 Electromagnetic Compatibility - The scooter should away from strong magnetic fields and large in- ductive electrical equipment, such as radio station, TV stations, under- ground radio stations, or cell phone transmitting radio stations. Please avoid any strong electromagnetic fields. The electric scooter should always avoid electromagnetic interference.

  • Page 10: Usage And Operation

    3. Usage and Operation Please visit YouTube channel for a detailed Usage and Operations ex- planation. Simply search "ComfyGO Mobility Electric Scooter (Model # Z-1)" on YouTube. www.youtube.com/c/ComfyGO Pictur...
  • Page 11 3. Usage and Operation Direction Bar Direction Bar includes: Key switch, throttle control, horn button, speed regulation knob and indicator of battery power (Picture 1). The console of the direction cannot be exposed to moisture or a humid environment. If it is exposed to moisture or a humid environment, do not operate the scooter until the direction bar console is completely dry.
  • Page 12 3. Usage and Operation Horn button Press this button to activate the horn. In order to prevent accidents or injuries, please use the warning horn as necessary. Key switch Insert the key to the key switch and rotate it clockwise. The scooter is now ready for use.
  • Page 13 3. Usage and Operation Rear components The rear components include manual free bar, anti-rollover wheel and motor (Picture 2). Picture 2 1. Manual free bar 2. Anti-rollover wheel Manual free bar Lift the manual free bar to adjust the scooter to the freewheel mode. While in freewheel mode you can push the scooter freely.
  • Page 14 3. Usage and Operation Before entering the scooter into freewheel mode, please turn off the scooter and remove the key. When entering or exiting freewheel mode, do not sit on the scooter. While in freewheel mode, do not sit on the scooter. Do not enter in to freewheel mode if the scooter is on a slope.
  • Page 15 3. Usage and Operation Adjustment of handrail width The handrail width may be adjusted inward or outward. Step 1. Loosen the adjusting knob of the handrail (Picture 4) Step 2: Pull the ring remove the location pin. Step 3: Slide the handrail inward or outward to your ideal width. Step 4: Insert the location pin back into the regulation hole.
  • Page 16 3. Usage and Operation Fixed point When transporting the travel scooter in a vehicle, the scooter must be in a fixed location and facing forward in the vehicle. Please tie the four fastening belts to designated fixed points (Picture 6). The fastening belts needs to be fully fastened, without any slack in the belts.

  • Page 17: Battery And Charger

    4. Battery and Charger Battery Pack The top of the battery pack is equipped with the handle. You can remove the battery by lifting the battery pack up from the scooter. The battery pack includes two rechargeable cells, charging port, main cir- cuit breaker (reset button), and a battery fuse (Picture 7).
  • Page 18 4. Battery and Charger Main circuit breaker (reset button) Low battery voltage or battery overload may cause the main circuit breaker to trip. This is to prevent damage to the motor or electronics. If the main circuit breaker trips, the breaker reset button might pop up and disable the entire electrical system.
  • Page 19 4. Battery and Charger - The scooter has two maintenance-free sealed 12V deep-cycle bat- teries. - Please charge the battery with the off-board charging system provid- ed with the scooter. To ensure proper recharging in the safest and the most effective way, please use the original charger provided. - Before the first use, charge the battery between 8-14 hours.
  • Page 20 4. Battery and Charger - Please charge the battery according to steps shown in Picture 11. Picture 11 The scooter has a disabling function while charging. When the battery is being charged and the battery pack is on the scooter, the scooter will not operate. Battery and Charger, Frequently Asked Questions How does the charger work? When the battery level is low, the charger works transmits more cur-...
  • Page 21 4. Battery and Charger Can I use other chargers? We have provided you with the charger that accurately matches your battery type, capacity and chemical nature. In order to ensure the safest and the most effective charging of the battery, we suggest that you use only the original charger we provided.
  • Page 22 4. Battery and Charger How to maximize the battery life? Deep cycle battery charging can prolong the battery life and increase the battery performance. To ensure battery life and performance, keep the battery fully charged as much as possible and keep the battery away from extremely hot or cold environments.
  • Page 23 4. Battery and Charger Which type and capacity of the battery should I use? Your travel scooter needs two cycling batteries. We suggest you use the sealed maintenance-free battery, such as AGM battery or gel bat- tery. Please do not wet the battery or remove the protective cover. The capacities of the batteries of different manufacturers are different, please refer to the product specifications table.
  • Page 24 4. Battery and Charger Public transport? If you intend to transport the travel scooter within a public transport vehicle, please consult the public transport providers about any spe- cial requirements. How to replace the battery in the travel scooter? * Battery post, battery terminal and relevant parts all contain lead and lead compound.
  • Page 25 4. Battery and Charger 1. Dismantle the battery pack on the travel scooter. 2. Place the battery pack carefully on the opposite face. 3. Remove the eight screws around the battery pack. 4. Place the battery pack face upward and remove the cover of it. 5.

  • Page 26: System Diagnostics

    5. System Diagnostics All the electromagnetic devices need trouble shooting at irregular in- tervals. You can solve most problems relying on general knowledge. Most problems are caused by a battery not fully charged or the battery that is unable to charge. Diagnostic ring code The diagnostic ring code of the travel scooter is used exclusively for basic troubleshooting in a fast and simple way.
  • Page 27 5. System Diagnostics System Diagnostics, Frequently Asked Questions What should I do if the travel scooter cannot move when I press the throttle control? 1. When the manual automatic bar is lifted, the brake releases, and the power delivered to the motor and transaxle is shut off. 2.
  • Page 28 5. System Diagnostics 3. If the problem remains unresolved, you can require the authorized supplier to perform load tests both batteries of the travel scooter. 4. You can also perform battery load test yourself. Battery load testers are available at most auto parts stores. 5.
  • Page 29 6. Assemble-Disassemble The following parts of the travel scooter can be disassembled: - Seat, rear, car basket, battery pack and battery cover plate. (Picture - Install or disassemble the travel scooter does not need any tool. - Please install or disassemble the travel scooter in a flat and dry sur- face with enough workspace on each side, about 5 feet (1.5m).
  • Page 30 6. Assemble-Disassemble Assemble Before the assembly, you should uplift the latter part of the travel scooter backwards lightly and put it in the same plane with the wheels (Picture 16). 1. Aim the front frame hook to the rear lower tube and lift up the front part using the frame disengaging bar (Picture 16).
  • Page 31 7. Maintenance Your travel scooter requires only minimal maintenance, and you can re- quest the authorized supplier to help arrange inspection and mainte- nance. The following parts require regular inspection and maintenance. Tire: Check the tires of your travel scooter regularly for signs of damage or wear.
  • Page 32 7. Maintenance Outer surface The occasional use of rubber or plastic care agent is beneficial for bum- pers, tires and trim panels. No rubber or plastic care agent should be used on the seat and tread of the travel scooter. Otherwise, the seat and tread will become smooth and unsafe.
  • Page 33 7. Maintenance Bearing and motor/transaxle assembly have been pre-lubricated and sealed, without the need of lubrication in the future. Motor brush: The motor brush is placed in the motor/transaxle assembly. Your authorized supplier should periodically check the motor brushes for wear.

  • Page 34: Tech Support

    8. Tech Support Please visit https://www.comfygomobility.com/product-registration/ and register your product now! Registering your ComfyGO product allows for extended warranty service if if applicable to your product.You will also receive product updates and important news on our ComfyGO products. (Simply scan QR code with your phone for the Registration Link) - The fastest way to get support, please e-mail to support@ComfyGoMobility.com All warranty and return requests you can visit for getting professional...

  • Page 35: Warranty

    9.Warranty Policy - Our goal is to ensure that you are delighted with your purchase. - According to our warranty agreement, all new products have a limit- ed warranty. All batteries have a six month warranty. Spare parts have a one year warranty. The limited warranty does not include: labor or device failure due to the owner's misuse or negligence, non-durable components and components subject to normal wear and tear that need replacement from time to time (for example rubber materials,...
  • Page 36 www.ComfyGoMobility.com...

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