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Related Manuals for Solacom R9.0
Summary of Contents for Solacom R9.0
- Page 1 Position and Audio Control Module R9.0 User Guide...
- Page 2 Solacom makes no warranties, expressed or implied, regarding the information contained herein, and assumes no liability for errors or omissions. Solacom assumes no liability otherwise arising from the application or use of any such information or product for any infringement of patents or other intellectual property rights owned by others that may result from such application or use.
- Page 3 Support and Service The Solacom Customer System Support & Services Centre is staffed by qualified service professionals to provide the support, service, and know-how you need to seamlessly operate and manage your mission-critical communications infrastructure. The Center offers a complete range of support and services, including: ...
- Page 5 Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture, and intended use of the product. Solacom assumes no liability for the customer’s failure to comply with these requirements. Ground the equipment To minimize shock hazard, the equipment switch must be connected to an electrical ground.
- Page 6 Do not modify the product Do not install substitute parts or modify the product. To ensure that product integrity is maintained, contact the Solacom Customer System Support & Services Centre for any service or repair. Power surge advisory Electrical surges (typically lightning transients) are very destructive to customer terminal equipment connected to AC power sources.
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Page 7: Table Of Contents
Contents About This Document........................1 1.1 References..........................1 Operation............................3 2.1 Radio Bypass Mode .........................3 2.2 Call Taking Mode ........................5 2.3 Voice Recording ........................5 Module Interface..........................7 3.1 Front Panel Connectors......................8 3.2 DIP Switches..........................8 3.3 Status LEDs ..........................9 3.4 Rear Panel Connectors......................9 Installation..........................11 4.1 Equipment..........................11 4.2 Connection ..........................12 4.3 Cable Pin Assignments ......................13 4.3.1 PAC Module COM ... - Page 8 4.5 Configuration ........................20 List of Acronyms ........................23...
- Page 9 Figures Figure 1: Audio Paths..........................4 Figure 2: Front Panel..........................7 Figure 3: Rear Panel ..........................7 Figure 4: Equipment..........................11 Figure 5: Connections .......................... 12 Figure 6: Radio Bypass Cable (X)......................13 Figure 7: Headset/Handset Connector....................19 Figure 8: Call Director Connection ...................... 19...
- Page 11 Tables Table 1: Radio Bypass Mode ......................... 3 Table 2: Voice Recording........................5 Table 3: Front Panel Connectors ......................8 Table 4: DIP Switches ..........................8 Table 5: Status LEDs..........................9 Table 6: Rear Panel Connectors ......................9 Table 7: Cable List ..........................12 Table 8: Cable C Pin Assignments .......................
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Page 13: About This Document
Position and Audio Control Module User Guide 1 About This Document This document provides information on the Solacom Position and Audio Control (PAC) module. This document is of interest to you if you are adding or configuring PAC modules in your system. -
Page 15: Operation
Position and Audio Control Module User Guide 2 Operation The Solacom PAC (Position and Audio Control) module is a device that enhances the audio functionality of LibertyIntelligence applications at operator position workstations. It also connects headsets or handsets via dual-prong jack boxes, offering superior durability compared with USB devices. -
Page 16: Figure 1: Audio Paths
Operation The following diagram show the radio, phone, and sense connections in four operating scenarios: Figure 1: Audio Paths... -
Page 17: Call Taking Mode
Position and Audio Control Module User Guide 2.2 Call Taking Mode In Call Taking Mode, there is no radio connection. The audio sensing of the PAC module is used to trigger a relay closure whenever a phone call is answered, providing “recorder active”... -
Page 19: Module Interface
Position and Audio Control Module User Guide 3 Module Interface The PAC is a single module card installed in a PAC housing suitable for locating at operator positions. This section explains the front and rear panel connectors, switches, and indicators. Figure 2: Front Panel Figure 3: Rear Panel... -
Page 20: Front Panel Connectors
Module Interface 3.1 Front Panel Connectors The front panel consists of four RJ-45 connectors, two DB9 connectors, three DIP switches, and four LED indicators. Item Description Currently not used. Currently not used. SUPV An RJ-45 connector that connects to a Supervisor jack box and provides audio, sense, and PTT signals. -
Page 21: Status Leds
Position and Audio Control Module User Guide 3.3 Status LEDs There are four LEDs on the front panel. Item Description Sanity. Fast flash (500ms on/off) – communication with the operator console is established. Slow flash (1000ms on/off) – communication with the operator console is not established. -
Page 23: Installation
Position and Audio Control Module User Guide 4 Installation Solacom systems are shipped with all components preinstalled and configured. However, for upgrades or reconfigurations, it may be necessary to have a PAC module added on site. The information in this section is meant to help you install and configure a PAC module to your system. -
Page 24: Connection
Installation 4.2 Connection The PAC module connects to the external equipment and operator position workstation in the following manner: Figure 5: Connections The following cables are used for interconnections: Name Label AC Power Cord Grounding Cable Jack Box Cable RS232 Cable Speaker Cable Sound Card Cable Radio Bypass Cable... -
Page 25: Cable Pin Assignments
Position and Audio Control Module User Guide Note: The Sound Card cable carries analog audio signals between the PAC module and an operator position workstation, and uses the Line In and Line Out jacks to connect to the audio card of the computer. Therefore, any operator position speakers connected to the computer must use another audio device, such as USB speakers. -
Page 26: Table 9: Cable X Pin Assignments
Installation Pin (P1) Signal Pin (P2) Pin (P3) Pin (P4) Pin (P5) Chassis GND Tel Mic + Tel Hdset + Radio Hdset + Radio Mic + Recorder Audio + Recorder Active CM Radio Bypass CM Radio PTT CM Radio Sense CM Footswitch Tel Mic - Tel Hdset -... -
Page 27: P4 Of Cable X Workstation Line In/Out (Cable Y)
Position and Audio Control Module User Guide 4.3.3 P4 of Cable X Workstation Line In/Out (Cable Y) Signal Line In Plug Line Out Plug Tel Mic + (Line in) Tel Hdset + (Line out) Tel Mic - (Line in) Sleeve Tel Hdset - (Line out) Sleeve... -
Page 28: P2 Of Cable X Radio Dispatch
Installation 4.3.4 P2 of Cable X Radio Dispatch Pin Signal Chassis GND Radio Hdset + Radio Mic + Radio Bypass CM Radio PTT CM Radio Sense CM Radio Hdset - Radio Mic - Radio Bypass NO Radio PTT NO Radio Sense NO Table 11: Radio Connections Pin Assignments... -
Page 29: P5 Of Cable X Voice Recorder
Position and Audio Control Module User Guide 4.3.5 P5 of Cable X Voice Recorder Pin Signal Chassis GND Recorder Audio + Recorder Active CM Recorder Audio - Recorder Active NO Table 12: Voice Recorder Pin Assignments 4.3.5.1 Recorder Signal Specifications The following signals are present on the “Recorder”... -
Page 30: Jack Box Pin Assignments
Installation Jack Box Pin Assignments Pin (J1 – back of unit) Signal Sense Hdset Shield Shield Table 13: J1 Pin Assignments Pin (P1 – left jack) Signal Ring Sleeve Hdset Table 14: P1 Connections Pin (P2 – right jack) Signal Ring Sleeve Switch Contact... -
Page 31: Dual-Prong Connector
Position and Audio Control Module User Guide 4.3.6 Dual-prong Connector Headsets or handsets that connect to the jack box contain dual TRS plugs with the following connections: PTT Switch Speaker Figure 7: Headset/Handset Connector 4.4 Connecting with a Call Director A radio vendor’s Call Director may be incorporated into a position and audio control system by having the VoIP stream connect directly to the Call Director and using a Call Relay connection to the PAC. - Page 32 Installation 4.5 Configuration For integration with the Guardian IWS (Emergency Call Taking), the application needs to be aware of the PAC module, and this requires that the Radio Bypass plug-in be installed and configured at each operator position. To install and configure the radio bypass options… Run the Guardian client installation program “LibertySHIELD_Setup.exe”.
- Page 33 Position and Audio Control Module User Guide Click OK in the dialog boxes until you return to the installation program. Click Next and then continue with the installation until finished. Launch Guardian on the operator position. Log in, and then log out again. This adds new options to the configuration file.
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Page 35: Table 16: List Of Acronyms
Position and Audio Control Module User Guide A List of Acronyms Acronym Expanded Form Alternating Current Communications Dual Inline Package Ground Input/Output Intelligent WorkStation Light Emitting Diode Reception Position and Audio Control Push To Talk Tip Ring Sleeve Transmission Universal Serial Bus Voice Table 16: List of Acronyms... - Page 36 C2214112-4 SR1...
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