AM Telecom AMT5500 User Manual
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AM Telecom AMT5500 User Manual

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User Manual
AMT5500
October 2021
Rev.1.3

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Summary of Contents for AM Telecom AMT5500

  • Page 1 User Manual AMT5500 October 2021 Rev.1.3...

  • Page 2: Table Of Contents

    AMT5500 User Manual Contents SAFETY PRECAUTIONS (BE SURE TO FOLLOW) ................... 4 ............................5 YMBOL ESCRIPTION ..........................6 ANDLING OF THIS PRODUCT ........11 ANDLING OF THIS PRODUCT IN THE VICINITY OF ELECTRONIC MEDICAL EQUIPMENT INTRODUCTION ..............................12 HARDWARE FEATURES ..........................13 1.1.
  • Page 3 AMT5500 User Manual 4.1.1. Network Mode ..........................32 4.1.2. PIN ..............................33 4.1.3. Profile Management ........................34 4.1.4. Random NW Attach ........................34 4.2. WAN S ........................... 35 ETTING 4.2.1. NTP ..............................35 4.2.2. OpenVPN Client ........................... 36 4.2.3. Port Forward ..........................36 4.3.

  • Page 4: Safety Precautions (Be Sure To Follow)

    AMT5500 User Manual Safety precautions (be sure to follow)  For correct use of this product, be sure to read through “Safety precautions” carefully before use. After reading it, please keep it in a safe place.  You must follow the safety precautions presented here in order to prevent any personal injury to yourself or other people or loss of property.

  • Page 5: Symbol Description

    AMT5500 User Manual Symbol Description The following symbols indicate the different levels of hazards or damages that may be caused when this product is misused without following the instructions. This indicates a potentially hazardous situation which, if not WARNING avoided, could result in death or serious injury.

  • Page 6: Handling Of This Product

    AMT5500 User Manual Handling of this product WARNING  Do not use, store or leave this product in any location at a high temperature or heat likely to accumulate (near a flame, near a stove, in a futon or kotatsu, in direct sunlight, or inside a vehicle exposed to sunlight).
  • Page 7 AMT5500 User Manual  Do not apply excessive force or shocks such as drop, stamp or hurl the AC adaptor.  Do not use the product when there is severe thunder or lightning, and disconnect the product from the AC adaptor. Injury or fire may result from lightning.
  • Page 8 AMT5500 User Manual  On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational instruments. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 9 AMT5500 User Manual CAUTION  Do not store this product in a dusty, highly humid, or high-temperature place. It may cause a fire, a burn or an electrical shock.  Do not place this product on an unstable surface such as a loose pedestal, inclined platform, or a place subject to vibration.
  • Page 10 AMT5500 User Manual devices, such as audio equipment and telephones.  Electronic devices in your car may malfunction, due to radio interference from your device. Contact the manufacturer for more information. Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle.

  • Page 11: Handling Of This Product In The Vicinity Of Electronic Medical Equipment

    AMT5500 User Manual Handling of this product in the vicinity of electronic medical equipment WARNING  Those who wear an implantable pacemaker or a defibrillator must carry or use this product at least 22 cm away from the implanted product.

  • Page 12: Introduction

    AMT5500 User Manual Introduction This product is a wireless router that supports GSM, UMTS, LTE wireless data communication and Ethernet connection. It is a miniaturized model that supports various frequency bands and supports both internal and external antennas. We will provide the best choice for all customers who...

  • Page 13: Hardware Features

    AMT5500 User Manual 1. Hardware Features This section outlines the physical aspects of your router. 1.1. Product Overview 1.1.1. Product Layout...

  • Page 14: Interface

    AMT5500 User Manual 1.1.2. Interface The following parts are located on the rear panel. Item Description External Antenna Port To Connect the provided external antenna. (ANT1, ANT2) Debug Port (DEBUG) For debugging purposes, do not use by users. For connecting the router to a power socket via the provided Power Input Port (DC IN) power adaptor.

  • Page 15: Led Indicator

    AMT5500 User Manual Item Description This is a switch to select an external or internal antenna. -. Internal Antenna(Default) ANT Select Switch -. External Antenna(Optional) Please refer to 1.2.2 Attach the Antennas for Antenna Setting details This is the slot to insert the USIM Card.
  • Page 16 AMT5500 User Manual Solid Red No signal or service failure is detected. Blinking Red USIM is not detected or PIN/PUK is required. Non-operation Solid Green Internet connection is ready. DATA Blinking Green Internet connecting is in progress. Internet connection is disconnected.

  • Page 17: Assemble The Router

    AMT5500 User Manual 1.2. Assemble the Router 1.2.1. Insert the USIM Card This product uses a separate USIM card tray. Mount the USIM card as shown in the figure and insert it into the product. Make sure to tighten the screw after inserting the USIM card.

  • Page 18: Attach The Antennas

    In addition to the build-in antenna designed to satisfy your basic needs, you can also install external antenna to the router to improve signal reception. The router needs two external antennas. Please contact AM Telecom to purchase the antenna. 1. Turn off the router and unplug the power adaptor before installing any external antennas.
  • Page 19 4. Turn the external antenna to fix it on the product. 5. Orient the antenna for best fit.  Only use external antenna authorized by AM Telecom.  Do not install or remove the external antenna with the product powered on.

  • Page 20: Connect The Adaptor Plug

    Taiwan, Singapore, Belgium, Turkey, Country Korea Thailand, Hong Kong, UAE, etc), Myanmar, Cambodia, Bangladesh Bangladesh, Chile, Bangladesh Mongolia  Only use adaptor authorized by AM Telecom.  Be careful not to damage the adaptor when inserting or unplugging the adaptor.

  • Page 21: Fixed Installation Of Router

    AMT5500 User Manual 1.2.4. Fixed installation of router The method of fixing the product is to use a bracket or cable tie. There is a hole on the bottom of the product to fix the product, please refer to the following for how to use it.
  • Page 22 AMT5500 User Manual The Bracket package includes these items: -. 1 bracket -. 2 Anchors and 3 screws Please refer to the picture below for installation. 1. After adjusting the position by inserting the bracket into the guide hole, fix the product to the bracket using screws.

  • Page 23: Cable Tie

    AMT5500 User Manual 1.2.4.2. Cable Tie It can be fixed in the desired position using 2 cable tie holes and cable ties. Performance may decrease if used in metal pipe or in a place with magnetism. Please keep this in mind when choosing a location.
  • Page 24 AMT5500 User Manual  Avoid placing your router close to reflective or metal surfaces, magnetics such as: - Mirrors - Metal file cabinets - Stainless steel countertops  The product should not be located in a place where it will be exposed to moisture or excessive heat.

  • Page 25: Getting Started

    AMT5500 User Manual 2. Getting Started 2.1. Connect to Network 1. After plugging the adapter into the power outlet, connect the adapter to the DC IN port of the wireless router. Ensure that the PWR LED is Green solid. 2. Using the Ethernet cable, connect your computer to one of the router’s LAN port.

  • Page 26: Logging Into The Web Ui

    AMT5500 User Manual 2.2. Logging into the Web UI Your Router comes with an intuitive web user interface (UI) that allows you to easily configure its various features through a web browser such as Safari, Google Chrome. The features may vary with different firmware versions.

  • Page 27: Checking The Router Status

    AMT5500 User Manual 3. Checking the Router status 3.1. Network Status The Network Status page displays wireless(LTE/UMTS/GSM) status information.  Basic Information displays network registration status and data connection time information.  Network Information displays detailed network information according to the network...

  • Page 28: Wan Information

    AMT5500 User Manual 3.2. WAN Information The WAN Status page displays IP-based information received from the network.  WAN IPv4 displays IPv4 information received from the network.  WAN IPv6 displays IPv6 information received from the network. USIM that only supports IPv6 is not supported.

  • Page 29: Lan Information

    AMT5500 User Manual 3.3. LAN Information The LAN Information page displays the LAN information of the Wireless Router and the information of the clients connected to the LAN.  LAN Information displays LAN information of Wireless Router.  LAN Client List displays the information of the clients connected to the LAN of the Wireless Router.

  • Page 30: Device Information

    AMT5500 User Manual 3.4. Device Information Device Information displays current time and Wireless Router product information.  Device Time displays the current local time. The current local time is UTC + time_zone time. Acquisition of UTC time can be received from Network or NTP server. To set NTP, refer to section 4.2.1.

  • Page 31: System Performance

    AMT5500 User Manual 3.5. System Performance The System Performance page displays CPU, Memory, and Data Rate performance.  Monitor Period Configuration displays the update cycle of System Performance information.  CPU Utilization displays the CPU usage.  Memory Utilization displays the memory usage.

  • Page 32: Configuring The Router Settings

    AMT5500 User Manual 4. Configuring the Router settings 4.1. Network Setting The Network Setting screen allows you to configure the basic network settings and manage PIN. 4.1.1. Network Mode You can select the mode LTE, UMTS, GSM and ALL to connect to the network.

  • Page 33: Pin

    AMT5500 User Manual to use for Network Mode.  ALL (default): LTE, UMTS, GSM are all supported.  LTE: Only LTE is supported.  UMTS: Only UMTS is supported.  GSM: Only GSM is supported. 2. Click Apply. 4.1.2. PIN PIN provides PIN security settings to prevent unauthorized use of the USIM.

  • Page 34: Profile Management

    AMT5500 User Manual 4.1.3. Profile Management To add a Network Profile for the first time: The initial Default Network Profile (CID1) has been created. If you are using the Wireless Router for the first time, you can proceed with the procedure below in the CID1 Profile name.

  • Page 35: Wan Setting

    AMT5500 User Manual 4.2. WAN Setting 4.2.1. NTP The wireless router can access a NTP server in order to synchronize the time. To set up NTP: 1. Go to SETTING > WAN Settings > NTP. 2. On the Status field, select NTP status.

  • Page 36: Openvpn Client

    AMT5500 User Manual 4.2.2. OpenVPN Client VPN clients are often used to connect to a VPN server to access private resources securely over a public network. This router supports OpenVPN among VPN types. To use OpenVPN Client: 1. Go to SETTING > WAN Settings > OpenVPN Client.
  • Page 37 AMT5500 User Manual  Enable: Enable Port Forward.  Disable: Disable Port Forward. 8. Click Submit. 9. If you want to check the Port Forward lists, click Get button. 10. If you want to modify one of the list of Port Forward, click button.

  • Page 38: Lan Setting

    AMT5500 User Manual 4.3. LAN Setting 4.3.1. Internet Protocol Settings Internet Protocol Settings enable or disable the router’s DHCP server. To set up Internet Protocol Settings: 1. Go to SETTING > LAN Settings > Internet Protocol Settings. 2. On the Operation Mode field, select operation mode.

  • Page 39: Mac Address Filter

    AMT5500 User Manual 7. On the Host Lease Time field, if Operation Mode field is DHCP you can modify lease time. It specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address.
  • Page 40 AMT5500 User Manual 8. If you want to delete one of the list of MAC address filter, click button.  If you have your MAC address registered on Deny entry list, you can't connect to your router. Initialize the settings with the INIT button.

  • Page 41: Diagnosis

    AMT5500 User Manual 4.4. Diagnosis 4.4.1. Ping Diagnosis Ping Diagnosis is the function that the router sends ping to a specific server. It provides the function to restart the router if there is no ping response depending on conditions. To set up Ping Diagnosis: 1.

  • Page 42: Remote Access

    AMT5500 User Manual  Ping Destination only supports IPv4 addresses.  Ping Size input number range is 1~68. Default value is 8.  Ping Set Interval input number range is 15~1440. Default value is 30.  Ping Set Failure input number range is 3~10. Default value is 3.

  • Page 43: User Management

    AMT5500 User Manual 4.5. User Management 4.5.1. Time zone Time zone can set the time zone value of the city that is reflected in the current time. To set up Time zone: 1. Go to SETTING > User Management > Time zone.

  • Page 44: Web Ui Refresh Time

    AMT5500 User Manual To change username and password: 1. Go to SETTING > User Management > Account Management. 2. On the Username field, you can change the username. 3. On the Password field, enter current your password. 4. On the New Password field, enter the password you want to change.

  • Page 45: Rebooting

    AMT5500 User Manual 4. On the Rebooting Time field, if Reboot field is Activate you can select the time you want to set. 5. Click Update. 4.5.5. Rebooting Rebooting immediately reboots the router. To use Rebooting: 1. Go to SETTING > User Management > Rebooting.

  • Page 46: Firmware Management

    AMT5500 User Manual 4.6. Firmware Management 4.6.1. Software Upgrade If you want to upgrade your router's software, you can upgrade by selecting the software binary file you want to upgrade software version. To use Software Upgrade: 1. Go to SETTING > Firmware Management > Software Upgrade.

  • Page 47: Initialize Configuration

    AMT5500 User Manual  Do not turn off the power while the software upgrade is in progress.  Do not disconnect the LAN cable while the software upgrade is in progress. 4.6.2. Initialize Configuration Initialize Configuration Initialize the router setting values.
  • Page 48 AMT5500 User Manual 4. Click Restore. After restoration is complete, the router will restart.

  • Page 49: System Log

    AMT5500 User Manual 4.7. System Log System Log contains your recorded router activities. To view System Log: 1. Go to SETTING > System Log. 2. On the Log Type field, you can view the router’s activities by selecting the log type.

  • Page 50: Product Specification

    AMT5500 User Manual A. Product Specification Feature Description Comments AC Adaptor Input AC100~240V, 50~60Hz AC Adaptor Output 5VDC/2A Dimensions 127.0 x 87.0 x 24.0 mm (±0.5) Weight 160.0g ± 5g Operating Temperature -20℃ to 60℃ Operating humidity 85% (60℃) RH, Non-condensing LTE : B1/2/3/4/5/7/8/9/12/17/18/19/20/26 Cat.4...

  • Page 51: Frequency Information

    AMT5500 User Manual B. Frequency Information Item Transmit Frequency Receive Frequency Max Power Comments Band 1 1920 ~ 1980 MHz 2110 ~ 2170 MHz Band 2 1850 ~ 1910 MHz 1930 ~ 1990 MHz Band 3 1710 ~ 1785 MHz...

  • Page 52: Current Consumption

    AMT5500 User Manual C. Current Consumption Idle Current -. Condition: 5V, Normal Temperature (25±2℃) Mode Condition Current(Typical) No Signal Area, No Service, Ethernet 1port 0.19A No Signal Area, No Service, Ethernet 2port 0.24A GSM/WCDMA/LTE Attached, No Signal Area, No Data, Ethernet 1port 0.19A...

  • Page 53: Troubleshooting

    • Make sure you are using the 5VDC, 2A power adaptor provided by AM Telecom. • When the router is turned on, the Power LED lights red for about 20 seconds and then lights green.

  • Page 54: List Of Stored And Init Items

    AMT5500 User Manual E. List of Stored and INIT items Stage1 Stage2 Stage3 Stage4 Stored INIT Login username/password Connection DNS address Status Network Basic Information Connected Status Status Connection Time LTE Network Information Band/Bandwidth EARFCN Physical Cell ID PLMN APN in Use...
  • Page 55 AMT5500 User Manual IPv6 Default Gateway IPv6 DNS Server Primary IPv6 DNS Server Secondary LAN Information LAN Operation Mode Information Subnet Mask Gateway IP MAC Address Number of Client attached LAN Client List Device Device Time Current Local Time Information...
  • Page 56 AMT5500 User Manual Authentication Type Username Password Random NW Attach Random NW Attach ◎ WAN Setting Status ◎ NTP Server ◎ NTP synchronization OpenVPN Client Authentication File Status ◎ Port Forward Protocol ◎ WAN Port Begin ◎ WAN Port End ◎...
  • Page 57 AMT5500 User Manual ◎ Periodic Reboot Reboot ◎ Rebooting Day ◎ Rebooting Time Rebooting Firmware Software Upgrade Management Initialize Configuration Configuration Backup Configuration Restore System Log Log Type dmesg log system log *1 - Stored The O mark is an item stored in non-volatile memory or USIM. This item is maintained even after restarting the router.

  • Page 58: Notification Of Compliance

    AMT5500 User Manual F. Notification of Compliance Copyright ⓒ AM Telecom Co., Ltd, 2021 Transmittal, reproduction, dissemination and(or) editing of this document as well as utilization of its contents and communication thereof to others without express authorization are prohibited. Offenders will be held liable for payment of damages. All rights are reserved.
  • Page 59 AMT5500 User Manual environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.
  • Page 60 AMT5500 User Manual Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 61 AMT5500 User Manual exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement."...

  • Page 62: Abbreviations

    AMT5500 User Manual F. Abbreviations access point name ARFCN Absolute Radio Frequency channel number CHAP Challenge Handshake Authentication Protocol Context ID CIDR Classless Inter-Domain Routing DHCP Dynamic Host Configuration Protocol Domain Name Server EARFCN E-UTRA Absolute Radio Frequency Channel Number...
  • Page 63 AMT5500 User Manual UARFCN UTRA Absolute Radio Frequency channel number User Datagram Protocol User Interface UMTS Universal Mobile Telecommunications System USIM Universal Subscriber Identity Module Virtual Private Network wide area network...

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