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Summary of Contents for Holland Electric HEP V2
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HEP V2 AC EV Charging Station User Manual Holland Electric...
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About this User Manual Read carefully before installation, maintenance and operation! • Failure to read this manual carefully may lead to improper operation. • Failure to follow the safety notes may lead to a danger of death, injury and damage to the device, supplier cannot accept any liability for claims resulting from this.
1. ABBREVIATIONS S/N Abbreviations Description I EC International Electrotechnical Commission Electrical Vehicle, this can be BEV (battery EV) or PHEV (plug-in hybrid EV) EVSE Electric Vehicle Supply Equipment [IEC61851-1] Kilo Watt (unit of Power) Ampere (unit of Current) Volt (unit of Voltage) Hertz (unit of Frequency) Liquid Crystal Display Light-emitting Diode...
2. SAFETY NOTES 2.1. Safety signs used The following warning signs, mandatory signs and information signs are used in this manual, on and in the AC EV Charging station. CAUTION: Warning of electrical hazards. This sign is intended to alert the userthat severe personal injury or substantial property damage can result if the device is not operated as requested.
2.2. Environment • EV Charging station should be installed on the incombustible such as concrete; otherwise, hazardous fire may result. • EV Charging station should not be installed in the area that contains explosive gas; otherwise, hazardous blast may result. •...
2.4. Operation • Strictly forbidden for minors or persons of restricted capacity to approach the charging station to avoid injury. • Forced charging is strictly forbidden when the electric vehicle or charging station fails. • At any time, in case of any emergency (such as fire, smoke, abnormal noise, water inflow, etc.), on the premise of ensuring personal safety, pLease press the red "emergency stop"...
3. STANDARDS COMPLIANCE 3.1. Charging mode • Conformed to EN IEC 61851-1:2019 Charging mode: Method for connection of an EV to the supply network to supply energy to the vehicle • The Charging mode of M3W series and M3B series product is Mode 3 Mode 3 is a method for the connection of an EV to an AC EV supply equipment permanently connected to an AC supply network, with a control pilot function that extends from the AC EV supply equipment to the EV.
• According to EN IEC 61851-1:2019, M3W series products meet the Case C connection. Fig. 3-2 Schematic diagram of CASE C connection 3.3. Charging interface 3.3.1. M3B series • The charging interface of M3B products meet IEC 62196-2, Type 2 socket (without charging cable). Fig.
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dual-connector charging cable (shown as Fig. 4-2), according to the vehicle charging inlet of their EV. One connector of the charging cable must be a Type 2 male plug, and another is a Type 1 or Type 2 femal plug to Fig.
4. PRODUCT INFORMATION 4.1. General Welcome to use AC EV Charging station produced by our company. • M3B series product and M3B series product share the same wallbox shell. The shape & dimensions of AC EV charging station shown as Fig. 4-1. Fig.
4.2. Model number definition The model number definition of charging station follows the rules as shown in Figure 4-3. EN: product meet IEC standards Maximum output rated current 16:16A; 32: 32At Phase number: 1: 1-phase; 3: 3-phase M3B: Case B Wallbox shell code; M3W: Case C Wallbox shell code Fig.
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4.3.2. Electrical specifications of M3W series Phase Number 1-Phase 3-Phase Model Number M3W116EN M3W132 EN M3W316EN M3W332EN Rated Voltage 230V, 50/60Hz 400V, 50/60Hz Rated Current Rated Power 3.5kW(@230V) 7kW(@230V) 11kW(@400V) 22kW(@400V) MCB built-in Yes (NDB1C-63C40) * Recommended 3 X 4mm 3X6mm 5x4mm 5x6mm...
4.3.4. Ambient conditions Model series M3B series & M3W series Altitude 2000m Storage temperature -40~75°C Operation temperature -30-55°C Relative humidity 95%RH, No water droplet condensation Vibration 0.5G, No acute vibration and impaction Installation location Indoor or outdoor, good ventilation, no flammable, explosive gases 4.3.5.
5. NSTALLATION 5.1. Unpacking 5.1.1. Packing list Package Quantity AC EV Charging Station 1 pcs RFID card 2 pcs Wall-mounting accessories (including screws) 1 set User manual 1 pcs Vibration 1 pcs Quality certificate. 1 pcs 5.1.2. Inspection & confirm When unpacking, please carefully confirm the following points: •...
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• In order to ensure the long-term stable operation of the product, it is recommended to avoid installing charging stations in extreme weather as far as possible, especially low or high ambient temperature may affect the installation effect due to thermal expansion and cold contraction. •...
Prepare the following tools at least before installing the AC EV charging station. Tools’ Name Schematic Picture Main Uses Check the electrical connection and Multimeter measure the voltage Electric Impact drill Drill fixing holes in the wall Wrench Fastening bolt Diagonal plier Cut the cable Wire stripper...
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• Step 2: Fix the Wall-hanging accessories As the Fig. 5-3 shown, Fix the wall-hanging accessories on the wallbox with 4 screws(M5X8). Fig. 5-3 Fix the wall-hanging accessories • Step 3: Wiring As shown in Fig. 5-4, peel off the insulation layer of the prepared cable with wire stripper, then insert the copper conductor into the crimping area of ring tongue terminal, and press the ring tongue terminal with crimping plier.
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Sr No. Product Rated current Input terminals Suggestion cable size M3B116EN/ M3W116EN L1/N/PE Copper, 3 X 4mm M3B132EN/ M3W132EN L1/N/PE Copper, 3 X 6mm M3B316EN/ M3W316EN L1/L2/L3/N/PE Copper, 5 X 4mm M3B332EN/ M3W332EN L1/L2/L3/N/PE Copper, 5 X 6mm As shown in Fig. 5-5, open the terminal cover, pass the prepared power cable through the input cable interface, connect each cable to the input terminals according to the terminal label.
6. OPERATION 6.1. Power on After the charging station has been installed and confirmed, switch on the power supply. The "POWER" indicator light lights up and the charging station switches to standby state. 6.2. Human-Machine Interface 6.2.1. Overview As shown in Fig. 6-1, the M3W & M3B series product is configured with multiple human-machine interfaces. LED indicators Emergency stop button Charging connector...
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6.2.1. LED indicators The LED indicators on the panel are used to indicate the status of the charging station and the various combinations of indicators are described as below. Power Connect Charging Fault Connotation GREEN GREEN YELLOW Standby State Charging connector is properly connected to EV.
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Icon Connotation Area No icon Off-line or no network Connected a network through Wifi Exchange data with CMS through Wifi Connected a network through Ethernet Exchange data with CMS through Ethernet Area The serial number of the charging station Area Standby Current state of the charging station Connect successful...
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• If the charging process fails or the equipment fails, the picture displayed on the LCD screen is shown in Fig. 6-4. Fig. 6-4 Display of fault state 6.2.4. RFID reader Fig. 6-5 RFID card In general, the charging station is equipped with RFID card reader as standard, and the charging process can be started and stopped by using the RFID card (shown as Fig.
6.3. Configure parameters Taking the configuration of charging station parameters by laptop as an example, it is introduced as follows (the method of setting parameters by mobile phone is similar and will not be repeated): • Step 1: connect to WiFi hotspot Keep your laptop in a state where it can connect to WiFi hotspots.
• Step 3: Config your EV Charging station Enter the correct login password to enter the page shown in Fig. 6-8. Please contact the supplier for the login password and change a new password at the first time. As shown in Fig. 6-8, set the parameters on this page.
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Fig. 6-9 Plug into EV socket e) For the mode of "swipe card" or "scan QR code” charging station, follow the instructions on the LCD screen after charging connector plugin, you can start charging process by swipe RFID card or scan QR code. Fig.
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• If you want to scan QR code on the screen to start charging, please download and install the WE E-Charge APP. • Scan the QR code on the right to download the WE E-Charge APP for Android phone. • Search WE E-Charge in APP Store to install iOS version APP.
6.5. Normally stop charging a) The charging station will automatically stop when the electric vehicle is fully charged. b) For the mode of “plug-and-charge” charging station, you can manually stop charging as follow: press the unlock button of the remote key of the EV, the vehicle will stop charging (requires the support of the EV); if the charging does not stop, you may try to unplug the charging connector directly.
7. FAULT HANDLING AND MAINTENANCE 7.1. Fault Handling The charging station is automatically protected in the event of the fault. The fault information and handling methods are as follows. Fault information Fault Handling method Both the LED and • Check whether the power supply and distribution are LCD are not on normal;...
Fault information Fault Handling method Fault LED: Fault code 18: • Check whether the charging adapter and its cables are • 1x slow, 8x fast Output shortage damaged or wet. Fault LED: Fault code 19: • Check whether the charging connector is correctly •...
WARRANTY AGREEMENT 1. The scope of warranty refers to the product itself. 2. The warranty period is 12 months. During the warranty period, the company will repair the product free of charge in case of failure or damage (determined by the company' s technical personnel) under normal use. 3.
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