Page 2
Do not operate the fountain if you observe any damage to fountain. If the fountain has any damage whatsoever, the fountain must be returned to Sagra Inc. for examination or repair immediately. When the bowl is removed, the fountain base can be extremely hot. Avoid any contact with the top of the fountain base as the heating element is located directly beneath and you could be burnt.
Page 3
- Bottom of the fountain that holds all the electrical components including the motor and thermostat. The base should only be opened with written permission from Sagra Inc. Do not cover the vent holes as it will cause the fountain to overheat.
Page 4
ASSEMBLY Step 1 - Level Base Remove fountain components from their cases and place fountain base on a sturdy, level surface. Make sure the base is level so that the chocolate will flow properly. If first time using fountain, make sure to write today's date on the Seal Replacement Checklist sheet (separate). If not first time, verify that seals have been replaced within one month.
Page 5
IMPORTANT NOTE: Thick product is the number one cause for problems. Use Sagra Liquid Chocolate for no issues. Please prepare product per product specifications. When reusing product from a previous day, it must be thin and have no clumps. If the product burns or appears clumpy in fountain, dispose of product, clean fountain and restart melting process.
Page 6
CLEANING Before Cleaning: - Always unplug the power cord from the electrical outlet before cleaning the fountain. Never permit electrical cord to come into contact with water. - Do not use abrasive scouring pads or powders to clean the fountain as they can scratch the finish. To Clean: Step 1 Turn off the fountain motor and heat.
Page 7
TROUBLESHOOTING TIPS Fountain is not heating. PROBLEM: This is the most common misdiagnosis. To ensure the fountain is actually not heating, SOLUTION: completely clean the fountain and turn the heat on to 170 degrees. After 15 minutes, the center (not the edges) of the fountain bowl should be hot to the touch.
Page 8
SEAL REPLACEMENT (Video at sagrainc.com) Note: If using daily (Buffet), please follow seal replacement schedule as shown on supplemental check sheet. Otherwise, replace approximately every 400 hours. 1. Remove bowl by turning counter clockwise (to the left). Only remove the bowl for seal replacements.
Need help?
Do you have a question about the SC-23 and is the answer not in the manual?
Questions and answers