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Deteck DT100 User Manual

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Summary of Contents for Deteck DT100

  • Page 2 Thank you for choosing our product. The Aura DT100 is the perfect solution for coin counting, sorting and wrapping. This machine incorporates all the features of a professional coin counter at an affordable price. We recommend reading thoroughly all the information stipulated in this manual in order to make the best use of this product.
  • Page 3 Warning Keep the machine away from heavy humidity and high temperature as it may prevent it from working properly Do not start the unit when the rear access panel is open. Ensure no coins are in the hopper when the machine is first turned on Use only the same type and rating fuse when replacing an old one.

  • Page 4: Table Of Contents

    CONTENT SAFETY PRECAUTIONS INSTRUCTIONS BEFORE THE OPERATION OVERVIEW OF THE PRODUCT FEATURES AND SPECIFICATIONS COUNTING OPERATION TROUBLESHOOTING MAINTENANCE AND CLEANING PROCEDURE WARRANTY Contact Us support@deteckusa.com +1 (332) 228-1098...
  • Page 5 SAFETY INSTRUCTIONS This product should not be exposed to: – Shaky or vibrating surface – High temperature including but not limited to strong sunlight, radiator or heater register. It should not be placed in a built-in installation unless properly ventilated –...
  • Page 6 PACKAGe CONTENT DT100 Coin Counter User Manual Power Cord (type B) Maintenance Kit Coin Tubes (set of 5) Coin Drawers (Set of 5) Warranty Activation Card UNPACKING After unpacking the machine, please store the box and the packing material for future use.

  • Page 7: Overview Of The Product

    OVERVIEW OF THE PRODUCT Main parts Control Panel Plastic housing Coin Hopper / Coin Stage Rear Access Panel Coin Trays Power Switch Carry Handle Contact Us support@deteckusa.com +1 (332) 228-1098...
  • Page 8 Main Display Front Panel function keys Start/Stop: Start and stop the counting operation C: Clears the display and resets the count The C key must be pressed twice to clear and count and accumulate data after startup SET: Select/Save the batch quantity for each denomination Shows batch quantities set for each denomination.

  • Page 9: Features And Specifications

    FEATURES AND SPECIFICATIONS Dimensions (WxDxH): 11.2x10.25x10.85” (28.5x26x27.5cm) Package (WxDxH): 14.2x11.8x14.2” (36x30x36cm) Net Weight 8.4 lbs (3.8kg) Gross Weight 11lbs (5.02kg) Screen display 3.5” LCD Count Display 4 Digits Batch Display 3 Digits Batch range 0-500 coins Counting speed up to 300 coins/minute Hopper Capacity Max.

  • Page 10: Counting Operation

    COUNTING OPERATION IMPORTANT: Before turning on the Aura DT100, please make sure that no coins are present in the Coin Hopper. This will cause an “ER” Error when the Self-test is performed. To Clear the “ER” Error, press the “START/STOP”...
  • Page 11 You can continue counting by pressing the "START/STOP" button. During the count, the Aura DT100 will automatically display the total value of counted coins on the screen and value breakdown by denomination. II. ADDING The machine operates in ADD mode by default, the coin count is added to the count from previous batches.
  • Page 12 Ensure the top of the paper wrapper is below the top lip of the coin tube as shown in Figure 1. Attach the coin tubes to the DT100 by slowly sliding each tube into the proper slot in the base of the machine as shown in Figures 2 and 3.
  • Page 13 Figure 1 - Coin roll inserted into coin tube Figure 2 - Installing coin tube Figure 3 - Coin tube in proper position Use coin denomination labels to help you place the coin tubes. Coin tubes should be placed exactly underneath the coin denomination label. Contact Us support@deteckusa.com +1 (332) 228-1098...
  • Page 14 The Aura DT100 will automatically dispense the correct number of coins into each coin tube. Remove the full coin tube from the Aura DT100 and slide out the paper wrapper containing the coins. Fold the open top end of the wrapper.

  • Page 15: Troubleshooting

    Running sensor error machine for possible foreign material that may be preventing the coin platter from rotating. If the error persists, contact DETECK Technical Support Team Problem description Cause/Action Ensure the power cord is connected properly. Unplug the machine from any...

  • Page 16: Maintenance And Cleaning Procedure

    Dirty sensors can affect the overall performance of the Aura DT100, which can lead to a variety of errors such as El - E9 and EA codes. We suggest cleaning the unit on a regular basis to maintain top performance.
  • Page 17 Remove the housing by slowly lifting straight up. Be aware two cables will remain attached to the housing. CAUTION: Do not pull or twist the cables. COUNT SENSOR CLEANING (E1 - E8 ERROR TROUBLESHOOTING). Refer pictures below to locate counting sensors (one dark, one clear) positioned at the top of coin discharge chutes which are placed under the distribution wheel.
  • Page 18 Using a cotton swab or a microfiber cloth lightly moistened with isopropyl alcohol, clean the round end of each pair of counting sensors in each coin path. Next inspect the coin discharge paths for any debris that might be obstructing the sensors (paper coin tube wrappers, etc.).
  • Page 19 RUN SENSOR CLEANING (E9 ERROR TROUBLESHOOTING) Locate the run sensor pair. Gently wipe the run sensor pair with a cotton swab or a microfiber cloth lightly moistened with isopropyl alcohol. Check if the sensors are positioned straight, if not, gently straighten them up.
  • Page 20 14. Ensure all cleaned parts are dry of the cleaning agent prior to use. 15. If, after following this procedure, issues are still occurring with the machine, please contact DETECK support team support@deteckusa.com for further troubleshooting. Contact Us support@deteckusa.com...

  • Page 21: Warranty

    This DETECK product is warranted to be free of defects in materials and workmanship for one (1) year after the date of purchase. Please ensure you activate your warranty by visiting our website: https://deteckusa.com/warranty These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by the consumer.
  • Page 22 If defective, the product will be repaired or replaced at DETECK’s option, at no charge. If defective, the product will be repaired or replaced at DETECK’s option, at no charge.
  • Page 23 If you need to contact Deteck Technical Service Center, please have the following information with you: • Product Model: Located on the back side of the machine • Serial Number: Located on the bottom of the machine • Nature of the problem: What happened, and when did it happen? Did the machine display an error message? •...
  • Page 24 All support provided from our North American 24/7 Support Team 1-332-228-1098 support@deteckusa.com...