Medi Alarm PRO User Manual

Medi Alarm PRO User Manual

4g fall detector

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4G Fall Detector Pro
User Guide
Refer to the accompanying letter with your order for
details on your Alarm's programming.
For alterations or amendments, consult this manual
or call us on 1300 665 322.
medialarm.com.au © 2020. Medi Alarm. All rights reserved.
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Summary of Contents for Medi Alarm PRO

  • Page 1 4G Fall Detector Pro User Guide Refer to the accompanying letter with your order for details on your Alarm’s programming. For alterations or amendments, consult this manual or call us on 1300 665 322. medialarm.com.au © 2020. Medi Alarm. All rights reserved.
  • Page 2: Table Of Contents

    About Fall Detection ............9 About Phone Calls ............. 10 About Battery Alerts ............11 How to Check the Alarm’s GPS Location ......11 Troubleshooting ..............12 Taking Care of Your Medi Alarm ........14 About Our Warranty ............14 Contact Us ................. 15...
  • Page 3: What's In The Box

    Medi Alarm. Overview The Medi Alarm PRO 4G Fall Detector is a waterproof (IP67) GPS tracker equipped with two-way communication and Fall Detection. We recommend that you do not wear the device in a bath, pool or submerge the device in water.
  • Page 5: Powering The Alarm On And Off

    Powering the Alarm On and Off Press and hold the Power button until you hear the Alarm beep. The unit will begin its start up sequence as shown with a progress indicator on the display. Allow some time for the Alarm to make its initial connections to mobile (GSM), time code (UTC) and GPS networks.
  • Page 6: Charging Your Medi Alarm

    After the receiver presses 1 they will be speaking to the Wearer of the Medi Alarm. The call sequence will be stopped at this point. If a False Alarm occurs or the Wearer feels they do not wish to begin the phone call sequence, they can press and hold the SOS button to cancel the alert.
  • Page 7: Programming The Medi Alarm

    Emergency Contact, send the SMS command ‘A2,0412345678,JaneSmith’. Be aware that phone numbers belonging to other Medi Alarm devices can not be added to an Emergency Contacts list. A1 can replace Contacts simply by overwriting them with new details.
  • Page 8: How To Set The Alarm's Time Zone

    How to Set the Alarm’s Time Zone A1 can send the command L+XX:XX, where X represents the correct hour and minute offset from the Universal Time Code (UTC). See the below table for common Time Zone commands. Time Zone Command AEST (NSW, VIC, QLD, TAS, ACT) L+10:00 AEDT (NSW, VIC, TAS, ACT) L+11:00...
  • Page 9: About Fall Detection

    About Fall Detection The Alarm will detect a Fall and send an Alert if it senses sudden changes in Angle, acceleration and an impact. Adjusting Fall Detection Sensitivity Medi Alarms are shipped with a pre-programmed Fall Detection sensitivity of 065. A1 can adjust the sensitivity level if the Alarm is frequently being set off in error.
  • Page 10: About Phone Calls

    SOS button again to hang up. Press and hold the Call button again to return the display to the Home screen. Note that your Medi Alarm is designed for emergency purposes only. Receiving a Phone Call Only stored Emergency Contacts can make Calls to your Medi Alarm.
  • Page 11: About Battery Alerts

    About Battery Alerts Medi Alarms are pre-programmed to alert the A1 Contact if the battery charge falls below 30%. This value can be adjusted by sending the SMS command ‘N1,yy’, where yy is the battery level percentage that will activate an alert to How to Turn the Low Battery Alert Off Send the command ‘N0,yy’...
  • Page 12: Troubleshooting

    Troubleshooting A False Alarm occurred.  The SOS button may have been pushed or pressed by accident.  To cancel an SOS, press and hold the SOS button when it the Alarm is beeping. Note the SMS messages will usually have already been sent to your Emergency Contacts.
  • Page 13 The Alarm does not charge or the battery depletes quickly.  We recommend charging every day for at least one hour.  Depending on the Wearer’s activity and location, GPS location updates can cause excess battery drain.  Check the charging pins on the back of the Alarm and on the charging cradle for debris or corrosion (see images).
  • Page 14: Taking Care Of Your Medi Alarm

    Legal Disclaimer The Medi Alarm ‘User Guide’ is a general informative guide only. It is not medical advice and should not be relied upon as such. Do not rely on your Medi Alarm as a complete solution for your health and welfare.
  • Page 15: Contact Us

    For any enquiries, please get in touch with us during Australian Eastern States’ business hours.  Email: support@medialarm.com.au  Phone: 1300 665 322 Thank You for Supporting an Australian Family Owned Business. medialarm.com.au © 2020. Medi Alarm. All rights reserved.

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