Wearsafe Tag User Manual

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USER MANUAL

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Summary of Contents for Wearsafe Tag

Page 1 USER MANUAL...
Page 2: Table Of Contents
Table of Contents Initial Set Up and Navigating the App Getting Started ............................5 What’s Included with Your Wearsafe Tag ................6 Inserting the Battery Into Your Tag ................... 7 Creating An Account .......................... 8 App Permissions ........................... 9 Activating Your Account ........................10 Signing Up for Accident Insurance ....................
Page 3 Customizing Check-in Messages ....................25 How Alerts Work ........................... 26 Sending Alerts with the Wearsafe App ................... 27 Sending Alerts with the Wearsafe Tag ..................28 Sending Alerts with Siri ........................29 Sending Alerts with Voice-Activated Devices ..............30 Sending Alerts with Smart Watches ..................31 Responding to Alerts .........................
Page 4: Initial Set Up And Navigating The App
Initial Set Up and Navigating the App...
Page 5: Getting Started
Getting Started Downloading the Wearsafe App On your phone, open the App Store or Google Play Store and search for “Wearsafe”. You can also follow links at wearsafe.com to your phone’s store. Once you’ve downloaded the app and installation finishes, you can set up your account.
Page 6: What's Included With Your Wearsafe Tag
What’s Included with Your Wearsafe Tag Included in the package is one (1) Wearsafe Tag, one (1) clip attachment, one (1) keyring attachment, and one (1) CR2032 battery. Lifetime service units also include one (1) activation code card. If you don’t have a Tag, skip this page.
Page 7: Inserting The Battery Into Your Tag
Note: The battery is held in place by the battery cover, not a battery clip. If you don’t have a Tag, skip this step. Wearsafe User Manual...
Page 8: Creating An Account
Creating An Account Everyone that uses Wearsafe services to send alerts has an account. When you ﬁrst start using the Wearsafe App, you will be asked to create a proﬁle and add important personal information to your account. Create your proﬁle by entering...
Page 9: App Permissions
App Permissions The Wearsafe App uses your phone’s microphone, location, Bluetooth and contacts to provide service. Granting permission to your phone's microphone and location services are required in order to send your location and audio to your Contacts during Red Alerts and Check-ins. Permission for Bluetooth is required to send alerts with Bluetooth enabled devices.
Page 10: Activating Your Account
You must activate your account in order to receive Wearsafe services needed to send alerts. To activate your account, you must input an activation code into the Wearsafe app. The activation code can either be found on an activation code card located inside the box you received, or it will be emailed to you upon conﬁrmation of purchase.
Page 11: Signing Up For Accident Insurance
Signing Up for Accident Insurance You have the option to bundle Accidental Medical Insurance through Zurich American with your Wearsafe service. The Wearsafe Accident Protection Policy covers expenses for medical treatment and emergency transportation due to accidents, injuries, or falls, giving you extra protection against ﬁnancial burdens that may result due to an accident.
Page 12: Activating And Pairing Your Wearsafe Tag
Activating and Pairing Your Wearsafe Tag If you don’t have any Wearsafe Tags, continue to the next page. If you do, tap the Menu button, then tap “Devices” and follow the instructions in the Wearsafe App to pair your Tag to your phone. It is recommended that you use a new battery with 100% life to pair your Tag, as your Tag may need to update after pairing.
Page 13: Getting To Know Your Home Screen
Tapping this sends your pre-selected Contacts a one-time notiﬁcation with your current location. 3. Red Alert Slider Sliding right sends your pre-selected Contacts an ongoing alert with GPS tracking and audio recordings of your surroundings. Sliding left closes an ongoing alert. Wearsafe User Manual...
Page 14: Getting To Know Your Menu
Pair new devices and check battery levels or test existing devices. 5. My App Info Access and edit your account information and settings. 6. Support Access a Wearsafe walkthrough and contact Support via email. 7. About View app version and legal notices. Wearsafe User Manual...
Page 15: Inviting Contacts
Contacts”. If not, tap “Create New”. new Contact, skip this step. Fill in all of the information and choose Wearsafe will send a request to receive When your Contact agrees to receive alerts, whether this person is to receive only alerts from you to your new Contact.
Page 16: Pairing External Devices
Pairing External Devices...
Page 17: Pairing Your Android Watch
Pairing Your Android Watch With Android Wear 2.0, you can send alerts from your watch face using the Wearsafe complications. Follow these instructions to download the Wearsafe App to your watch and set it up to send alerts. First, make sure the...
Page 18: Pairing Your Apple Watch
Pairing Your Apple Watch With Apple Watch, you can send alerts from your watch face using the Wearsafe complications. Follow these instructions to download the Wearsafe App to your watch and set it up to send alerts. To use your Apple...
Page 19 Pairing Your Apple Watch (continued) These steps explain how to add the Wearsafe complication to your watch face. After pairing your Apple Watch by following the instructions on page 18, continue to the main screen of your watch. After this, check page 31 to see how to send Alerts with your watch.
Page 20: Enabling Voice Activation
Enabling Voice Activation...
Page 21: Enabling Siri Voice Activation For Your Iphone
“Add to Siri”. Tap “Send Red Alert” under the section Use the default or choose your When done, both shortcuts labeled “Enable Voice Shortcuts”. preferred phrase for sending Red will show as “enabled.” Alerts, then tap “Add to Siri”. Wearsafe User Manual...
Page 22: Adding The Wearsafe Skill To Amazon Alexa
Adding the Wearsafe Skill to Amazon Alexa You can link your Wearsafe account with your Amazon Alexa devices to send Check-ins and Red Alerts using voice commands. Follow these steps to pair your accounts, then check page 30 of this manual to see how to send alerts.
Page 23: Enabling Google Assistant Devices
Enabling Google Assistant Devices You can link your Wearsafe account to your Google Account to send Check-ins and Red Alerts using Google Assistant voice commands. Follow these steps to link your accounts, then check page 30 of this manual to see how to send alerts.
Page 24: Alert Features And How Alerts Work
Alert Features and How Alerts Work...
Page 25: Customizing Check-In Messages
Tap the Menu button and then Tap “Customize Alert Emails” in Enter your preferred tap “Contacts & Settings”. the section for “Alert Settings”. Check-in message, then tap the “Settings” button in the top left to exit this screen. Wearsafe User Manual...
Page 26: How Alerts Work
How Alerts Work Wearsafe offers two types of alerts: Check-ins and Red Alerts. Check-ins are a one-time notiﬁcation sharing your location at the time the alert is sent. They are often used to let your Contacts know everything is ok or that you got to your destination safely.
Page 27: Sending Alerts With The Wearsafe App
Sending Alerts with the Wearsafe App You are able to send both types of alerts from the main menu of the Wearsafe app. Tap the Menu button and then tap “Home”. How To Send a Check-in Tap the “Check-in” button on the home screen. A Check-in will be sent immediately. You will see the conﬁrmation on the home screen that the Check-in was sent and receive a push notiﬁcation.
Page 28: Sending Alerts With The Wearsafe Tag
Before sending an alert with your Wearsafe Tag, be sure that Bluetooth is active on the phone paired to your Tag. A Check-in is sent with a single press of the button on your Tag and a Red Alert is sent by pressing and holding the button.
Page 29: Sending Alerts With Siri
Sending Alerts with Siri The Wearsafe App integrates with Siri to allow you to send Check-ins and Red Alerts with voice commands. If you have not yet set up Siri, go to page 21 of this manual. Once you have already set it up, the “Devices” section of the main menu of the Wearsafe App will include the voice shortcuts.
Page 30: Sending Alerts With Voice-Activated Devices
Sending Alerts with Voice-Activated Devices If you haven’t yet added the Wearsafe skill to your Amazon Alexa account, go to page 22 of this manual. If you haven’t linked your Google Account to your Wearsafe account, go to page 23. You can skip these instructions for any device or account type you do not have.
Page 31: Sending Alerts With Smart Watches
Check-in or red Red Alert complication on the watch face to open the Wearsafe watch app and immediately send that type of alert. To set up your smartwatch, go to page 17 for Wear OS watches or pages 18-19 for Apple Watch.
Page 32: Responding To Alerts
Responding to Alerts Alerts can be viewed in web browsers and the Wearsafe App. All Contacts use the Wearsafe browser interface from the one-time links emailed and texted to them. Red Alerts offer a map with real-time GPS tracking, chat coordination and a list of all Contacts notiﬁed about the alert.
Page 33: Closing Alerts
Alert. The user can open the alert by going to the home screen in Alert, the user must enter in the Wearsafe App and tap the the Wearsafe App and sliding the their Alert PIN. For more on "Close Alert" button in the bottom Red Alert slider to the left.
Page 34: Troubleshooting Guide
Troubleshooting Guide...
Page 35: Troubleshooting, Faq, And Contacting Support
Activation codes are 12 characters long on a printed card inside the original packaging or emailed at time of purchase. Contact support@wearsafe.com with your receipt if you do not have a card insert or email. Business users must contact their Wearsafe Account Manager for their account credentials or an activation code.
Page 36 My Tag doesn’t appear on the list for pairing. Check the list in the Wearsafe App each time you try the steps below. You must pair your Tag in the Wearsafe App, pairing in your main Bluetooth settings will not work.
Page 37 My Contact didn’t receive my alert, but I did. In the Wearsafe App, Tap on the Menu button in the top left corner of the screen, then tap “Contacts & Settings” and conﬁrm that the Contact is set to receive the type of alert that you sent. If they are not:...