PharmAdva MedaCube Getting Started Manual & User's Manual
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PharmAdva MedaCube Getting Started Manual & User's Manual

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150 Lucius Gordon Drive, #211 | West Henrietta, NY 14586
(844) 506-9350 | info@pharmadva.com
Software Version: 1.1.620.5

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Heidi STRIMPFEL
June 1, 2025

How do i set up a cross over bin for one medication?

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Melissa Pepin
February 24, 2025

We are receiving this message on a medacube: "vacuum leak or pump/sensor failure". What can we do to fix it??

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Summary of Contents for PharmAdva MedaCube

  • Page 1 150 Lucius Gordon Drive, #211 | West Henrietta, NY 14586 (844) 506-9350 | info@pharmadva.com Software Version: 1.1.620.5...
  • Page 2 150 Lucius Gordon Drive, #211 | West Henrietta, NY 14586 (844) 506-9350 | info@pharmadva.com Software Version: 1.1.620.5...
  • Page 3 Your license does not give you any title or ownership in MedaCube, nor is it a sale of any rights in MedaCube. The only right granted to you is the right to use MedaCube in accordance with the terms of this License Agreement.
  • Page 4 (including, without limitation, damages for loss of profits, sales or data or for business interruption) arising out of the use of or inability to use MedaCube, even if the Licensor has been advised of the possibility of such damages. In any event, the Licensor's entire liability under any provision shall be limited to the greater of the amount actually paid by you for MedaCube.
  • Page 5 150 Lucius Gordon Drive, #211 | West Henrietta, NY 14586 (844) 506-9350 | info@pharmadva.com Software Version: 1.1.620.5...

  • Page 6: Table Of Contents

    Technical Requirements & Safety Precautions .................... 9 Electrical and Operating Requirements .................... 9 Safety Precautions Regarding Electric Shock .................... 9 Safety Precautions Regarding the MedaCube .................. 1 0 Safety Precautions Regarding Medications .................... 1 2 The MedaCube System .......................... 1 4 Learning the MedaCube Device ......................... 1 5 MedaCube’s User Interface ........................ 1 6 Main Screens ............................ 1 6 Navigating the Screens ........................... 1 7 Pre-Set Defaults ............................ 1 8 Chapter 3: Using the MedaCube .
  • Page 7 >>> Clean Drawer .......................... 1 15 >>> Manage Bins .......................... 1 17 >>> User Info ............................ 1 28 >>> To View the User Info: ........................ 1 28 >>> Settings .............................. 1 29 >>> To Set the MedaCube’s Date & Time: .................... 1 30 >>> To Set the MedaCube’s Screen Saver: .................... 1 31 >>> To Erase the Caregiver, Patient, Medication, and Scheduling Data: .......... 1 34 >>> To Verify If the MedaCube is Running on Power or Battery: ............ 1 35 >>> To Set the Next Dose Time: ...................... 1 36 >>> To Configure WiFi Networking: ..................... 1 37...
  • Page 8 >>> To Set Overnight Task Times: ...................... 1 47 >>> To Read the HIPAA Consent: ...................... 1 48 >>> To Define Who Error Messages Are Sent To: ................. 1 51 >>> To Set Screen Delay for the Patient Screens: ................. 1 52 >>> Training .............................. 1 53 >>> To Learn How to Get Pills from the MedaCube ................ 1 54 >>> Missed Pills Training ........................ 1 55 >>> To View Reminders ........................ 1 56 >>> To Take the Training Tutorial ...................... 1 57 >>> To Watch Help Videos ........................ 1 59 >>> Watch the MedaCube’s Opening Screen .................. 1 60 >>> Help .............................. 1 61...

  • Page 9: Chapter 1: Introduction

    In this Guide This guide provides you with instructions and information for the general usage of the MedaCube. For instructions regarding initial set up, refer to the MedaCube Quick Start Guide. Please call the MedaCube help line at (844) 506-9350 x100 or email Help@PharmAdva.com...
  • Page 10 Step-by-step instructions are provided for completing tasks (i.e., how to perform the tasks). For each task you need to perform, there is a Step #, Task instructions, and associated Results to help you know that the system performed as expected. • Important information is designated by: WWW.PHARMADVA.COM...

  • Page 11: Chapter 2: Getting Started

    Chapter 2: Getting Started Overview Before performing initial set up and using the MedaCube, you must first review the following information: • MedaCube-related language and terminology that you need to learn (see page 5). • Operation Safety and Use Conditions Safety Precautions Regarding Medications (see page 8).

  • Page 12: Medacube Language And Terminology

    A form of medication held within a cylindrical container. When the MedaCube touchscreen and/or guides/manuals reference a “pill,” they are referring to a pill, tablet, or capsule. Note: use of gel capsules in the MedaCube is not supported. Caregiver The person assisting the patient. The Caregiver programs the MedaCube and ensures that that patient takes their medication as prescribed.
  • Page 13 A quantity of a medicine taken at a particular time. Dose Pack A package of medication in which the dose varies in size over the course of the regimen. DO NOT load Dose Packs into the MedaCube. Expiration Date When adding a medication to...
  • Page 14 For Patients, a PIN can be set, optionally (see page 128). If this is set, the MedaCube will request the patient’s PIN every time pills are to be dispensed. This security feature ensures that only the patient is able to retrieve their medications,...
  • Page 15 The visual display located at the top-left of the MedaCube hardware. The Caregiver uses this to enter data and make selections. USB port The port on the back of the MedaCube where the cellular modem or Wi-Fi adaptor are inserted. User Interface (UI) A software industry term used for the screens, dialog boxes, windows, menus, and buttons that the user sees when using software.

  • Page 16: Technical Requirements & Safety Precautions

    Safety Precautions Regarding Electric Shock • Ensure that you only use the power supply/cable that comes with the MedaCube; ensure that MedaCube is positioned safely on a flat surface and its power cable is not causing a tripping hazard. •...

  • Page 17: Safety Precautions Regarding The Medacube

    With that said, during some caregiver activities, if the house power fails and the MedaCube starts to run using its backup battery, no alert will be sent. In this circumstance, once the caregiver has completed the tasks and returned to the Home screen, if the power is still off, a notification will be sent informing the caregiver that the MedaCube is running on battery power.
  • Page 18 • NEVER lift, invert, shake or move the MedaCube with the Load and Missed Dose door or dispense door open or when it is in the process of dispensing pills as pills could spill into the machine or other bins causing machine failure or incorrect dosing.

  • Page 19: Safety Precautions Regarding Medications

    Once a medication is added, review these dosage settings to ensure they are correct. To prevent errors, the MedaCube is designed to have only one bin loaded or refilled at a time. Place the bin fully-back into its location in the MedaCube immediately after it is loaded or refilled.
  • Page 20 If you have a concern about drug interactions, our recommendation is to check with the patient’s physician or pharmacist prior to programming doses. WWW.PHARMADVA.COM...

  • Page 21: The Medacube System

    The MedaCube system includes: • MedaCube: Automated home medication dispenser • Portal: Sends caregivers and patients emails, text messages, and voice notifications, and hosts data to run reports, etc. • Cloud: First Databank Drug Database and MedaCube Software Updates WWW.PHARMADVA.COM...

  • Page 22: Learning The Medacube Device

    Used to access the medication bins and the missed dose container. Door Loading Door Lock Locks the medication in the MedaCube. The loading door should be kept locked at all times except when the medication storage area is being accessed by the caregiver.

  • Page 23: Medacube's User Interface

    MedaCube’s User Interface Main Screens The MedaCube has several main screens, which are defined below. Clock Screen When the MedaCube is resting, it displays a clock screen. Touch the clock screen to access the Home screen. Home The Home screen displays the Caregiver button plus the main patient buttons, including As-Needed Meds, View Schedule, Get Dose Early, Get Missed Dose, and Replacement Pill.

  • Page 24: Navigating The Screens

    Navigating the Screens You will navigate through the screens on the MedaCube in the same manner that you navigate dialog boxes and windows on a normal computer. Arrows Caregiver Cancel Done Home Backspace Back Next WWW.PHARMADVA.COM...

  • Page 25: Pre-Set Defaults

    MedaCube comes with pre-assigned bin numbers that match the bin numbers in the software. The MedaCube supports bins numbered 1 through 8, any of which can be a one large bin or a pair of small bins. For example, in bin slot 5, a large bin would be noted as Bin-5, and a set of small bins would be noted as Bin-5A and Bin-5B.

  • Page 26: Chapter 3: Using The Medacube

    Settings (see page 129). Change scheduled times, time names, and Preferences (see page 142). delete times (for medications already loaded into the MedaCube (see page 50). Training (see page 153). Setting pills to be taken as-needed (see Help (see page 161).

  • Page 27: Caregiver Pin

    PIN was chosen when you set up your account on the portal. >>> To enter your Caregiver PIN Step # Task Results On the Home screen, press the Caregiver button. The Enter Caregiver Pin screen displays. Enter your PIN number, and press OK. The Caregiver screen displays. WWW.PHARMADVA.COM...

  • Page 28: Add New Med

    OK. Press the Add New Med button. The Add New Med screen displays. The MedaCube enables you to add medications three different ways: • Using the medication name • Using the medication’s NDC number. (You may only have the NDC if the pharmacy has given you the prescription in the manufacturer’s original bottle)
  • Page 29 Press OK. The Add New Med The Please Choose Bin screen displays progress Size screen displays. Once the MedaCube as the MedaCube identifies the code and searches the database. searches for the medication, the Is this the right med? screen displays.
  • Page 30 If this is not the correct medication, use the arrow buttons to scroll through the screens until you locate the correct one. Press Select. The Please Choose Bin Size screen displays. Press a bin size button. The One-Time or Ongoing screen displays. WWW.PHARMADVA.COM...
  • Page 31 Select Take As-Needed if the medication does not have to be scheduled because the patient only takes the mediation under certain circumstances, such as for a migraine headache. Select Take Daily AND As-Needed if the patient needs to take the medication per a schedule, WWW.PHARMADVA.COM...
  • Page 32 Time. the time and number of pills to take at that specific time. If you select Add Time, the MedaCube allows you to add a new time. Enter the number of pills to be taken at the assigned time, and press OK. When all the pills are scheduled as prescribed, press Done.
  • Page 33 A screen displays telling you to open the videos. Otherwise, press Skip to proceed. Load and Missed Dose door. Manually open the Load and Missed Dose door. The screen updates telling you which bin to remove, clean, and fill. WWW.PHARMADVA.COM...
  • Page 34 After pressing YES, the Add Med screen displays. Press YES to proceed. Press OK. Progress displays. The MedaCube performs bin scanning, and the Caregiver screen displays. Using the instructions on page 49, ensure the newly-added medication’s dosing is correct. WWW.PHARMADVA.COM...

  • Page 35: To Add Half-Pills

    >>> To add half-pills Your physician may ask you to take a half-pill dosage of a medication. The following instructions explain how to load pills that have been cut in half into the MedaCube. Before starting, you will need: Empty capsules.
  • Page 36 Place the first pill in the pill cutter. Some pills have score lines on them that you can be lined-up with the blade on the cutter. Press the cover down onto the pill. You will feel it crack the pill. WWW.PHARMADVA.COM...
  • Page 37 Take one of the pill halves, and drop the half-pill in a capsule- half. Take another capsule half, and put the two capsule halfs together. You may have to bend the side of one of the capsules inward to make it fit into the other capsule. WWW.PHARMADVA.COM...
  • Page 38 Repeat the process until you are finished. On the MedaCube, navigate as follows: Home > Caregiver > The Add New Med screen PIN > Add Med. displays. Press Enter Med Name. An Enter Med Name screen displays. WWW.PHARMADVA.COM...
  • Page 39 Press OK. An Add New Med screen displays. Press Enter Med Info to enter the medication information A subsequent screen displays. manually. Ensure the name entered is correct and press OK. A subsequent screen displays. WWW.PHARMADVA.COM...
  • Page 40 Read the screen, and press YES. A subsequent screen displays. Read the screen, and press NO. An Add Med screen displays. You are using the capsules provided by PharmAdva, so press A Please Choose Bin Size Medium. screen displays. Select either Small bin or Large bin based on the number of The One-Time or Ongoing capsules you have.

  • Page 41: To Set Reminders For Unsupported Medications

    Enter the Caregiver PIN, and press OK. The Caregiver screen displays. Press the Add New Med button. The Add New Med screen displays. The MedaCube enables you to add medications three different ways: • Using the medication name. • Using the medication’s NDC number.
  • Page 42 The search results screen displays. Press OK. A screen displays showing the search results. Use the arrow buttons to scroll through the medications and locate the medication that you want to set a reminder for. WWW.PHARMADVA.COM...
  • Page 43 • Make a custom audio recording for the reminder. • Schedule the reminder to go off at a certain time(s) and on a certain day(s). Once finished, press [BACK]. The Add New Med screen redisplays. Reminder creation is complete. WWW.PHARMADVA.COM...

  • Page 44: Refill/Restock Med

    Step # Task Results On the Home screen, press the Caregiver button. The Enter Caregiver PIN screen displays. Enter the Caregiver PIN, and press OK. The Caregiver screen displays. Press the Refill/Restock Med button. The Refill/Restock Med screen displays. WWW.PHARMADVA.COM...
  • Page 45 One-time. If the medication needs to be taken after the If ongoing is selected, a screen displays medication refill pills are gone, press Ongoing. stating that notifications will be sent out when the medication runs low. WWW.PHARMADVA.COM...
  • Page 46 Press the applicable buttons to view the help videos. Otherwise, press Skip to proceed. Manually unlock and open the door. The Is this the right med? screen displays. If this is the correct medication, press YES. A Remove and Refill Bin Now screen displays. WWW.PHARMADVA.COM...
  • Page 47 • Clean the bin. Ensure that the bin is dust-free and dry. • CONFIRM that the old pills in the MedaCube and the new pills in the pharmacy bottle are the same medication based on appearance, color, and size •...
  • Page 48 If the pill count is correct, press Done. The Confirm Pill Count screen displays. If the displayed total pill count is incorrect, press NO and revise the amount. If the displayed total pill count is correct, press YES. The Refill Med screen displays. WWW.PHARMADVA.COM...
  • Page 49 Follow all onscreen instructions, and press OK. The refill process is now complete. A progress screen displays… … and then the Caregiver screen re- displays. WWW.PHARMADVA.COM...

  • Page 50: To Restock Loose Pills

    , the pills are automatically moved from the hidden pre-dispense compartment into the removable Restock Bin located on the inside of the loading door. Then, at the caregiver’s convenience, these pills can be placed back into the MedaCube. Step # Task Results On the Home screen, press the Caregiver button.
  • Page 51 Using the arrow buttons, navigate the screen until you locate the image of the pill you are restocking. Press the Get Bin button. Progress displays, and the MedaCube retrieves the medication’s bin. If enabled, the Return Pills > Show Help Videos screen displays.
  • Page 52 The Confirm Pill Count screen displays. After reading the screen, press NO if you need to modify If you pressed NO, a screen opens the current pill count, or press YES if the count is correct. asking you how many pills. WWW.PHARMADVA.COM...
  • Page 53 If you pressed YES, the Return Pills screen displays. Read and follow instructions, and press OK. Progress displays, and the Caregiver screen returns to focus. WWW.PHARMADVA.COM...

  • Page 54: See/Schedule Med

    From there, the caregiver chooses a medication and a subsequent screen displays information about the MedaCube’s settings for it, such as the medication’s dispense schedule for all loaded medications. The caregiver can also program additional actions for the medication, such as changing the scheduled dispense times, updating the expiration date information, etc.

  • Page 55: To Schedule The Doses

    Using the arrow buttons, scroll through the list of medications until you locate the medication that you want to adjust. Once you locate the medication, press it. The screen for that medication displays. Press the Schedule the Doses button. The Tap a time to schedule screen displays show the already-scheduled times for this medication. WWW.PHARMADVA.COM...
  • Page 56 Press Add Time to open a new screen that enables you to add a time that is not already in the list. Press Done. The screen for the medication re- displays. Press [BACK]. The See & Schedule screen re- displays. Press DONE. The Caregiver screen displays. Press [HOME]. The Home screen displays. WWW.PHARMADVA.COM...

  • Page 57: To Change Scheduled Times Via See/Schedule Med

    The Caregiver screen displays. Press See/Schedule Med. The See & Schedule Med screen displays. Press the name of the med you want to change The subsequent screen displays. scheduled time for. Press the Change Scheduled Times button. The Change Times/Names screen displays. WWW.PHARMADVA.COM...
  • Page 58 If the time you selected has no conflicts, the edited time displays on the Add/Change Times screen. If the time you selected conflicts with another time, the following screen displays. Press Continue Editing to select a new time. Press Done. The Change Times/Names screen displays. WWW.PHARMADVA.COM...
  • Page 59 Press Done. The previous screen in the workflow displays. Press [BACK]. The See & Schedule Med screen re- displays. WWW.PHARMADVA.COM...

  • Page 60: To Change A Previously-Scheduled Medication Time's Name

    Using the arrow buttons, scroll through the list of medications until you locate the medication that you want to adjust. Once you locate the medication, tap it. The screen for that medication displays. Press the Change Scheduled Times button. The Change Times/Names screen displays. WWW.PHARMADVA.COM...
  • Page 61 A screen displays showing you the editable time name. Edit the name, and press OK. The Change Times/Names screen re-displays with the new name. Press Done. The screen for that medication re- displays. Press [BACK]. The See & Schedule Med screen re-displays. WWW.PHARMADVA.COM...
  • Page 62 Press DONE. The Caregiver screen re- displays. Press [HOME]. The Home screen displays. WWW.PHARMADVA.COM...

  • Page 63: To Delete A Previously-Scheduled Time

    Using the arrow buttons, scroll through the list of medications until you locate the medication that you want to adjust. Once you locate the medication, press it. The screen for that medication displays. Press the Change Scheduled Times button. The Change Times/Names screen displays. WWW.PHARMADVA.COM...
  • Page 64 The Delete Scheduled Time screen displays. Read the screen, and press the YES button. The Change Times/Names screen displays. The time is deleted from the list. Delete additional times, if desired. Press Done. The screen for that medication re- displays. WWW.PHARMADVA.COM...
  • Page 65 Press [BACK]. The See & Schedule Med screen re-displays. Press Done. The Caregiver screen displays. Press [HOME]. The Home screen displays. WWW.PHARMADVA.COM...

  • Page 66: To Set A Regularly Scheduled Medication To Be Taken As-Needed

    The See & Schedule Med screen displays. Using the arrow buttons, scroll through the list of medications until you locate the medication that you want to adjust. Once you locate the medication, press it. The screen for that medication displays. WWW.PHARMADVA.COM...
  • Page 67 [OK]. maximum milligrams or number of pills that can be taken per day. Press either Milligram or Pills. If you pressed Milligram, a screen displays asking you to enter the maximum daily dose in milligrams that can be taken. WWW.PHARMADVA.COM...
  • Page 68 Verify that what you entered is correct according to guidelines, or edit the dosage. Press OK. The information is saved, and the Custom Dose Options screen returns to focus. Press [BACK]. The See & Schedule Med screen displays. WWW.PHARMADVA.COM...
  • Page 69 Press DONE. The Caregiver screen displays. Press [HOME]. The Home screen displays. WWW.PHARMADVA.COM...

  • Page 70: To Navigate To The Custom Dose Options Screen

    The See & Schedule Med screen displays. Using the arrow buttons, scroll through the list of medications until you locate the medication that you want to adjust. Once you locate the medication, press it. The screen for that medication displays. WWW.PHARMADVA.COM...
  • Page 71 Once per month: Choose this option if the medication needs to be taken once per month. Upon pressing [OK], a subsequent screen displays enabling you to choose the day of the month. The 29 , 30 , and 31 of each month cannot be selected. WWW.PHARMADVA.COM...
  • Page 72 After making a selection, press OK. If changed, a confirmations screen displays. The displaying information for the selected medication re-displays. Press [BACK]. The See & Schedule Med screen re-displays. Press DONE. The Caregiver screen re-displays. Press [HOME]. The Home screen displays. WWW.PHARMADVA.COM...
  • Page 73 A screen displays asking you to enter the number of days to use to decrease the patient’s dosage of this medication. Enter the number of days, and press OK. A screen displays asking you to enter the target number of pills per day. WWW.PHARMADVA.COM...
  • Page 74 Enter the number of pills, and press OK. A screen displays with the entered information. Review the information and press the OK as is Changes are saved and the Custom Dose button, or modify to make changes. Options screen re-displays. WWW.PHARMADVA.COM...
  • Page 75 The MedaCube needs to hold the same medication of two different strengths. • The MedaCube needs to hold the same medication that is made by two different manufacturers. • When pills that are expiring are already loaded and new pills also need to be loaded.
  • Page 76 Press [BACK]. The medication name screen updates to display that there are custom dose options programmed. WWW.PHARMADVA.COM...
  • Page 77 To specify when a medication should stop being dispensed, press Stop Date. Use the arrow buttons to adjust the start date, then The selected medication’s screen press OK. displays with the start date shown. Now, the med will start dispensing on 6/1/2017. WWW.PHARMADVA.COM...

  • Page 78: To Change Quantity, Refill, And Size Information For A Medication

    A screen displays showing data specific to the medication. Press the Qty button. A screen displays showing the number of pills that the MedaCube currently thinks are loaded. Change the number, and press the OK button. The screen for that medication returns to focus with the updated information.
  • Page 79 One-time. If the medication needs to be taken after the In this example, Ongoing is selected and the medication refill pills are gone, press Ongoing. following screen displays. Press OK. The What is the EXPIRATION date? screen displays. WWW.PHARMADVA.COM...
  • Page 80 If the caregiver entered the size during the loading process, then a screen displays enabling you to adjust the size. Press the button for the correct size. The See/Schedule Med screen displays for the selected medication. WWW.PHARMADVA.COM...

  • Page 81: To View Details About A Medication

    Press the View Med button. The Picture screen displays for the medication. Press the Details button. The Details screen displays for the medication. Press the DONE button. The selected medication’s See & Schedule Med screen displays. WWW.PHARMADVA.COM...

  • Page 82: Delete A Med

    DELETE A MED The delete a med function allows a caregiver to remove a medication from the MedaCube. >>> To Delete a Medication from the MedaCube Step # Task Results Navigate to Caregiver > Delete a Med. The Delete a Med screen displays.
  • Page 83 Clean the bin (i.e., ensure that the bin is dust-free and dry), and re-insert it. Press OK. The Delete Med screen displays. Read and follow all instructions, and press OK. The Delete Med screen displays progress, and the MedaCube scans bins. The Caregiver screen automatically displays. WWW.PHARMADVA.COM...

  • Page 84: Scheduled Times

    Navigate to Caregiver > Scheduled Times. The Scheduled Times screen displays. Press the Times & Names button. The Change Times/Names screen displays. Press the time/name button that you want to change. A new screen displays for the selected time/name. WWW.PHARMADVA.COM...
  • Page 85 A warning will appear if you attempt to move the time across another scheduled time. Press OK. The Change Times/Names screen displays showing the modified time. Adjust more times, or if you are finished, press the The Scheduled Times screen re- Done button. displays. WWW.PHARMADVA.COM...
  • Page 86 The Change Times/Names screen displays. Press the time/name button for the name that you want A new screen displays for the selected to change. time/name. Press the Change Name button. An editing screen displays. Modify the name, as desired. WWW.PHARMADVA.COM...
  • Page 87 The Add/Change Times screen displays. Press the time/name button for the name that you want In the example below, we selected to delete. 7:00am “Morning”. Press the Delete Time button. The Delete Schedule Time screen displays asking you to confirm that you WWW.PHARMADVA.COM...
  • Page 88 Press YES. The time is deleted, and the Add/Change Times screen displays. The 7:00am “Morning” time is no longer listed. Press the Done button. The Scheduled Times screen re- displays. WWW.PHARMADVA.COM...

  • Page 89: To Delete An Unused Time

    Press the time/name button that you want to delete. A screen displays asking you to confirm that you want to delete this time. Press the YES button. The Delete Unused Time screen re- displays; the selected time is no longer displayed. WWW.PHARMADVA.COM...

  • Page 90: To View The Medication Dispensing Schedule

    Press the View Schedule button The View Schedule screen displays listing the patient’s medication group by times-taken. Press the arrow buttons to view more information. If you want to email the schedule, press the Email The caregiver(s) are sent an email. button. WWW.PHARMADVA.COM...

  • Page 91: To See When The Next Medication Dispensing Will Occur

    Results Navigate to Caregiver > Scheduled Times. The Scheduled Times screen displays. Press the Check Next Time button. The Check Next Time screen displays the time of the next dispense operation. Press OK. The Scheduled Times screen re- displays. WWW.PHARMADVA.COM...

  • Page 92: Audio & Reminders

    AUDIO & REMINDERS Audio and visual reminders are used by the MedaCube to communicate information to the patient. The MedaCube provides pre-recorded reminders, and the ability to record your own custom reminders. This menu also allows you to change the audio/volume settings.

  • Page 93: To Record Custom Voice Reminder & Set It For A Specific Time (Dose Time Audio)

    Press the button for the time you want to record an A screen displays showing different audio reminder for. options. In the example below, 7:00 a.m. was selected. Press the Record button. The Custom Audio screen displays. Press the Record button. The Record Audio screen displays. WWW.PHARMADVA.COM...
  • Page 94 Once you are done with the new recording, press The Custom Audio screen re-displays. the Stop button. Press Play to listen to the recording to ensure that you approve of it. Press the Save button. The recording is saved. WWW.PHARMADVA.COM...

  • Page 95: To Set Up A Custom Reminder

    If you want to choose a reminder from a list If you want to customize your own of default reminders, press the List button. reminder, press the Edit button. A Custom Reminders screen displays. A New Reminder screen displays. WWW.PHARMADVA.COM...
  • Page 96 Use the remainder of the controls in the Custom Reminders screen to make additional settings, then press [BACK]. The Audio & Reminders screen returns to focus. Once you find the reminder that you want to WWW.PHARMADVA.COM...
  • Page 97 Custom Reminders screen. After pressing Save, the Custom Reminders screen displays. • Press the Audio button to record, play, and save audio for the reminder. • Press the Link to Med button to assign the reminder to one mediation. WWW.PHARMADVA.COM...
  • Page 98 Press the Which days button to schedule the frequency. Press OK or Done to proceed. The Custom Reminders screen returns to focus displaying new selections. Press BACK. The Custom Reminders list displays again. The Audio & Reminders screen returns to focus. WWW.PHARMADVA.COM...

  • Page 99: To Set Up A System Reminder

    Press the Play Custom button to listen to the custom audio message for this reminder (if one is assigned to it). Press the Record Custom button to record a custom audio message for this reminder. Press the Delete Custom button to delete the custom audio message for this reminder (if one is assigned to it). WWW.PHARMADVA.COM...

  • Page 100: To Turn The Audio On And Off

    The Audio & Reminders screen displays. Press the Audio On/Off button. The Audio Setting screen displays. If you want to have the MedaCube play sounds, The setting is saved, and focus returns to press the On button. the Audio & Reminders screen.

  • Page 101: To Adjust The Audio Volume

    If necessary, continue adjusting the volume and pressing OK. Once you have found a preferred volume, press OK Changes are saved, and the Audio & again. Reminders screen re-displays. WWW.PHARMADVA.COM...

  • Page 102: To Adjust The Key Click Volume

    The Audio & Reminders screen displays. Press the Key Click Volume button. A screen displays enabling you to adjust the volume. Using the number pad, make adjustments, as desired. Press OK. Changes are saved, and the Audio & Reminders screen re-displays. WWW.PHARMADVA.COM...

  • Page 103: To Turn The Key Click Sounds On And Off

    If you want a “click” sound to play when a button is The setting is saved, and focus returns to pressed, press the On button. the Audio & Reminders screen. If you DO NOT want a “click” sound to play when a button is pressed, press the Off button WWW.PHARMADVA.COM...

  • Page 104: Reports

    Provides data regarding how many days are left for each medication before expiration. Network Provides data regarding the MedaCube’s connectivity, checking in with the portal, sending emails, etc. Pills Taken Provides data regarding the number of pills taken per medication for a one-month period of time.

  • Page 105: To View And Email Adherence Reports

    OK. For each medication, this screen displays the: • Number of pills taken during the timeframe you selected. • Number of pills missed during the selected timeframe. • Number of pills prescribed during the timeframe. WWW.PHARMADVA.COM...
  • Page 106 Adherence percentage. Use the arrow buttons to scroll and see adherence information for each medication loaded into the MedaCube. If you want to email a report of this information to a The Choose Starting Month screen caregiver, press the Email button.

  • Page 107: To View And Email As-Needed Reports

    : • The maximum number of medication that can be taken in a day. • The number of times that the patient asked for the medication above the maximum threshold. • Number of pills taken during the WWW.PHARMADVA.COM 100...
  • Page 108 Average number of pills taken per day. Use the arrow buttons to scroll and see information for each medication loaded into the MedaCube. If you want to email a report of this information to a The Choose Starting Month screen caregiver, press the Email button.

  • Page 109: To View And Email Days Supply Reports

    The Days Supply Remaining screen displays. For each medication, this screen displays the number of days each medication has left in the MedaCube before it runs out. Use the arrow buttons to scroll and see supply information for each medication loaded into the MedaCube.

  • Page 110: To View And Email Expiring Meds Reports

    The Expiring Meds screen displays. Use the arrow buttons to scroll and see expiration information for each medication loaded into the MedaCube. If you want to email a report of this information, press The Reports screen re-displays. the Email button.

  • Page 111: To View Network Reports

    Results Navigate to Caregiver > Reports. The Reports screen displays. Press the Network button. The Network Status screen displays. Use the arrow buttons to scroll and see network information for the MedaCube. Press OK. The Reports screen re-displays. WWW.PHARMADVA.COM 104...

  • Page 112: To View And Email Pills Taken Reports

    Press OK. A screen displays asking which day to report on. Enter a day, and press OK. The Pills Taken screen displays. Use the arrow buttons to scroll and see data regarding what pills were taken. WWW.PHARMADVA.COM 105...
  • Page 113 Read the information, and press OK to go back to list of The Pills Taken screen re- doses. displays. If you want to email a report of this information, press the The Reports screen re-displays. Email button. The caregiver(s) receive an email with the Pills Taken data. WWW.PHARMADVA.COM 106...

  • Page 114: To View And Email Pills Missed Reports

    To see how many pills were in a dose, along with the A subsequent Missed Pills screen time that they were missed, press one of the buttons displays. displaying dose information. Read the information, and press OK to go back to list The Missed Pills screen re-displays. of doses. WWW.PHARMADVA.COM 107...
  • Page 115 If you want to email a report of this information, press The Reports screen re-displays. the Email button. The caregiver(s) receive an email with the Missed Pills data. WWW.PHARMADVA.COM 108...

  • Page 116: To View And Email Doses Taken Reports

    Use the arrow buttons to scroll and see data regarding what doses were taken. If you want to email a report of this information, press the The Reports screen re-displays, and Email button. the caregiver(s) receive an email with the Doses Taken data. WWW.PHARMADVA.COM 109...

  • Page 117: To View And Email Doses Missed Reports

    Use the arrow buttons to scroll and see data regarding what doses were missed. If you want to email a report of this information, The Reports screen re-displays, and the press the Email button. caregiver(s) receive an email with the Doses Missed data. WWW.PHARMADVA.COM 110...

  • Page 118: More

    Replace All Bins: Allows the caregiver to replace the bins after having removed the bins. • List All Bins: Lists all bins currently in MedaCube, available or not. • List Available Bins: Lists only bins which are available (i.e., are not loaded with medication).
  • Page 119 The Training screen provides useful information about using the MedaCube and training videos. Help The Help screen provides the ability to test communications between the MedaCube and the portal site, obtain the software version, and contact tech support. WWW.PHARMADVA.COM 112...
  • Page 120 Progress displays followed by instructions. Read and follow all of the instructions, and press A screen displays enabling you to Next. change the number of pills. If necessary, revise the number, and press OK. A Full Inventory screen displays. WWW.PHARMADVA.COM 113...
  • Page 121 Read and follow the instructions, and press OK. Progress displays. Press YES. Instructions for the next bin display. Continue with the same process until you have checked the inventory for every bin. WWW.PHARMADVA.COM 114...

  • Page 122: Clean Drawer

    Press the Clean Drawer button. The screen displays instructions. The dispense drawer opens while the screen displays progress. The screen updates with cleaning instructions. Gently clean the drawer ensuring that it is dust-free and dry. Ensure to not scratch the bottom of WWW.PHARMADVA.COM 115...
  • Page 123 Gently close the drawer. The MedaCube checks the drawer for cleanliness. If the MedaCube detects dust in the drawer, the screen will displays a photo and designate a location where the drawer needs additional cleaning. Gently clean the drawer again, and close it.

  • Page 124: Manage Bins

    Replace All Bins Allows the caregiver replace the bins after having removed the bins. List All Bins Lists all bins currently in MedaCube, available or not. List Available Bins Lists only bins which are available (i.e., are not loaded with medication).
  • Page 125 Followed by a Remove All Bins screens. Follow the instructions to remove the first bin, and press A screen displays asking if you want the Next button. to continue removing bins. Press YES. The process continues with the next bin. WWW.PHARMADVA.COM 118...
  • Page 126 Progress displays… Followed by the Replace All Bins screen. Press Next, then follow the instructions to replace the A screen displays asking if you removed bin, and press OK. want to continue replacing bins. Press YES. The process continues. WWW.PHARMADVA.COM 119...
  • Page 127 Press the List All Bins button. A Listing all bins screen displays. Using the arrow buttons, scroll the list to see which medications are in each bin. When finished, press DONE. Focus returns to the Manage Bins screen. WWW.PHARMADVA.COM 120...
  • Page 128 Press the List Available Bins button. A Listing avail bins screen displays. If necessary, use the arrow buttons to scroll through the list to see which bins are empty. When finished, press DONE. Focus returns to the Manage Bins screen. WWW.PHARMADVA.COM 121...
  • Page 129 The View Meds screen displays. Press the button for the desired medication. The picture screen for the selected medication displays. Press the Details button. The details of the medication display. Press the DONE button. The View Meds screen re-displays. WWW.PHARMADVA.COM 122...
  • Page 130 If you would like to email the medication list, press the An email is sent to the caregiver(s) Email button. and the Manage Bins screen re- displays. WWW.PHARMADVA.COM 123...
  • Page 131 The Bin to move to screen displays. medication you want to move to a different bin. From the list, press the bin button for the bin that you Progress displays… want to move the medication to. Followed by a Move Med screen. WWW.PHARMADVA.COM 124...
  • Page 132 If the medication is correct, press YES The Remove & Empty Bin Now screen displays. Follow all on-screen instructions, and press OK. The screen instructions update. Follow on-screen instructions. Automatically, a subsequent Remove & Fill Bin Now screen displays. WWW.PHARMADVA.COM 125...
  • Page 133 Closely follow all on-screen instructions, and then A Move Med screen displays. press OK. When finished, the Manage Bins screen re-displays. WWW.PHARMADVA.COM 126...
  • Page 134 Step # Task Results Navigate to Caregiver > More > Manage Bins. The Manage Bins screen displays. Press the Trade Bin Sizes button. The Select bin to change screen displays. Continue to follow instructions shown on screen. WWW.PHARMADVA.COM 127...

  • Page 135: User Info

    Navigate to Caregiver > More > User Info. The Caregivers for this MedaCube screen displays. Review the information, and contact PharmAdva if changes are needed. (This includes changing an email address or removing an account.) Press OK. Focus returns to the More screen.

  • Page 136: Settings

    WiFi Network Enables you to configure wireless network settings. AM/PM or 24-Hour Time Allows the caregiver to select if they would like the time on the MedaCube to display the time as AM/PM or 24-hour time format. Patient Menu Access Enables the caregiver to enable and disable the patient’s Home menu...

  • Page 137: To Set The Medacube's Date & Time

    >>> To Set the MedaCube’s Date & Time: The date and time must be set correctly to ensure proper functionality of the MedaCube. Step # Task Results Navigate to Caregiver > More > Settings. The Settings screen displays. Press the Date & Time button.

  • Page 138: To Set The Medacube's Screen Saver

    Select the appropriate time zone, and then press OK. A Set Time Zone screen displays. Press OK. The MedaCube restarts with the new time zone saved. >>> To Set the MedaCube’s Screen Saver: Step # Task Results Navigate to Caregiver > More > Settings.
  • Page 139 The Screen Saver screen displays. Select the Detailed or Simple clock button. A screen displays asking you how long the MedaCube can be idle before the screen saver should start. Edit the time, if desired, and press OK. A screen displays allowing the screen saver brightness to be set.
  • Page 140 Simple clock screen saver. Tap anywhere on the screen to dismiss the screen The Settings screen re-displays. saver. WWW.PHARMADVA.COM 133...

  • Page 141: To Erase The Caregiver, Patient, Medication, And Scheduling Data

    MedaCube. Read ALL of the text on this screen. If you do want to delete the data, press YES. The data is removed from the MedaCube, and it begins initial setup. WWW.PHARMADVA.COM 134...

  • Page 142: To Verify If The Medacube Is Running On Power Or Battery

    The Power & Battery screen displays showing you the MedaCube’s current power source. Tap the screen. The Settings screen re-displays. If a power outage occurs, the following screens display. The MedaCube will run on battery power for ~24 hours. WWW.PHARMADVA.COM 135...

  • Page 143: To Set The Next Dose Time

    Step # Task Results Navigate to Caregiver > More > Settings. The Settings screen displays. Press the Set Next Dose Time button. The Reset Next Time screen displays. Press the desired time, and press [OK]. The Settings screen re-displays. WWW.PHARMADVA.COM 136...

  • Page 144: To Configure Wifi Networking

    The Settings screen displays. Press the WiFi Network button. The WiFi Setup screen displays. Press Change Network. The WiFi Setup screen displays. To change the WiFi Network, press Change Net and use the screens to configure your network. WWW.PHARMADVA.COM 137...

  • Page 145: To Configure 12-Hour Or 24-Hour Time

    Press the AM/PM or 24-hour Time button. The AM/PM or 24-hour Time screen displays. If you want the time on the MedaCube to display 24- After making a selection, the Settings hour time (i.e., military time), press the 24-Hour screen automatically re-displays.

  • Page 146: To Configure Patient Menu Access

    Home screen. option has been turned off. Press OK, and exit the Caregiver screens. The Home screen displays. Press the As-Needed Medication button. A screen displays showing you that the feature has been disabled for the patient. WWW.PHARMADVA.COM 139...

  • Page 147: To Configure Away Mode

    By default, Away Mode is set for two days. Press A screen displays allowing you to adjust Change # of days to modify this. the number of days based on how long you will be away. Click OK. The Away Mode screen returns to focus. WWW.PHARMADVA.COM 140...
  • Page 148 The Away Mode screen displays. Mode. Press OFF. The Set Next Dose Time screen displays. Select the time that you want the MedaCube to start The Set Next Dose Time screen dispensing doses again. displays. Click the Tomorrow button. The Set Next Dose Time screen re- displays.

  • Page 149: Preferences

    Error Messages Enables you to choose who receives error messages. Patient Screens Allows you to insert a delay in the presentation of the MedaCube’s screens to make the MedaCube easier to use for patients, especially those with hand tremors. WWW.PHARMADVA.COM...

  • Page 150: To Set The Question Timeout

    Step # Task Results Navigate to Caregiver > More > Preferences. The Preferences screen displays. Press the Question Timeout button. The question timeout screen displays. Enter the number of minutes you prefer, and press The Preferences screen re-displays. WWW.PHARMADVA.COM 143...

  • Page 151: To Set A Refill Alert

    Step # Task Results Navigate to Caregiver > More > Preferences. The Preferences screen displays. Press the Refill Alert button. The question screen displays. Enter the number of days you prefer, and press OK. The Preferences screen re- displays. WWW.PHARMADVA.COM 144...

  • Page 152: To Set The Amount Of Time Before A Late Dose Warning Is Sent Out

    >>> To set the amount of time before a late dose warning is sent out: Step # Task Results Navigate to Caregiver > More > Preferences. The Preferences screen displays. Press the Dose Warning button. The question screen displays. Enter the number of minutes you prefer, and press The Preferences screen re-displays. WWW.PHARMADVA.COM 145...

  • Page 153: To Show Or Hide Instructions

    Press the Show Instructions button. The Show Instructions screen displays. Press YES if you want instruction screens to be The Preferences screen re-displays. shown. Press NO if you do not want instruction screens or help videos to be shown. WWW.PHARMADVA.COM 146...

  • Page 154: To Set Overnight Task Times

    The Overnight Tasks screen displays. Using the arrow buttons, set the time that you want the software and database updates to be downloaded to the MedaCube. This time must be different from any dose times. Press OK. The Preferences screen re-displays.

  • Page 155: To Read The Hipaa Consent

    Using the arrow buttons, scroll through and read the screens of text. Read and scroll… Read and scroll… Press OK. The Setup Instructions-3 screen displays enabling you to choose authorization settings. (This is the same screen where you made a choice during initial setup.) WWW.PHARMADVA.COM 148...
  • Page 156 Read the information. Press Back if you changed your mind about communications, or press Not Authorized to confirm your decision to not receive communications. Read the final text, and press OK. WWW.PHARMADVA.COM 149...
  • Page 157 Press Not Authorized. The Preferences screen re-displays. WWW.PHARMADVA.COM 150...

  • Page 158: To Define Who Error Messages Are Sent

    If you want error messages to be sent to only the The selection is saved, and the caregiver, press the Caregiver Only button. Preferences screen re-displays. If you want error messages to be sent to both the caregiver and the patient, press the Both button. WWW.PHARMADVA.COM 151...

  • Page 159: To Set Screen Delay For The Patient Screens

    The Patient Screen Delay screen displays. • The selection is saved, and the If you want to turn the screen delay feature Preferences screen re-displays. on, press YES, or • If you want to turn the screen delay feature off, press NO. WWW.PHARMADVA.COM 152...

  • Page 160: Training

    Shows you which system reminders are assigned to which doses. Training Tutorial Shows you a step-by-step overview of the MedaCube’s major areas. View Help Videos Provides usage videos that can be watched on the MedaCube touchscreen. Opening Screen Shows you the MedaCube opening splash screen. WWW.PHARMADVA.COM...

  • Page 161: To Learn How To Get Pills From The Medacube

    >>> To Learn How to Get Pills from the MedaCube Step # Task Results Navigate to Caregiver > More > Training. The Training screen displays. Press the Take Pills Screen button. The Choose a Scheduled Time screen displays. Press one of the time buttons.

  • Page 162: Missed Pills Training

    The Choose a Scheduled Time screen displays. Press one of the time buttons. A screen displays stating, This dose was missed. Please Wait. And then a Missed Dose screen displays. Press the screen to dismiss the screen. The Training screen re-displays. WWW.PHARMADVA.COM 155...

  • Page 163: To View Reminders

    Press the Reminders button. The Choose a Scheduled Time screen displays. Press one of the time buttons. The reminder displays on the screen. Press OK. The Choose a Scheduled Time screen re-displays. Press OK. The Training screen re-displays. WWW.PHARMADVA.COM 156...

  • Page 164: To Take The Training Tutorial

    Press Next. First, information is displayed regarding the main menu screens of the MedaCube. Read the help text, and press Next. Read the help text, and press Next. Read the help text, and press Next. Second, Basic Screen Help information displays.
  • Page 165 Read the help text, and press Done. The next screen displays. Continue pressing OK, Next, or Done until the tutorial is complete. Press OK. The Home screen displays. WWW.PHARMADVA.COM 158...

  • Page 166: To Watch Help Videos

    Press the View Help Videos button. The View Help Videos screen displays. To view a video, simply press a specific button. The video loads and immediately starts playing. The video ends, and the View Help Videos screen redisplays. WWW.PHARMADVA.COM 159...

  • Page 167: Watch The Medacube's Opening Screen

    >>> Watch the MedaCube’s Opening Screen Step # Task Results Navigate to Caregiver > More > Training. The Training screen displays. Press the Opening Screen button. The MedaCube splash screen displays. After a few seconds, the Training screen automatically re-displays.

  • Page 168: Help

    Test Cloud Login Allows you to test communications to the MedaCube cloud. Test Bin Numbers Allows you to test the MedaCube’s bin numbers to ensure that all bins are in the correct locations. Software Version Shows you the MedaCube software and medication database version.

  • Page 169: To Test Email And Text Functionality

    A screen displays asking if you want to test communications. Press YES. A subsequent Test Notifications screen displays saying that notifications have been sent based on the preferences set on the portal. Press OK. The Help screen re-displays. WWW.PHARMADVA.COM 162...

  • Page 170: To Test Your Cloud Login

    Step # Task Results Navigate to Caregiver > More > Help. The Help screen displays. Press the Test Cloud Login button. If the network connection is good, the screen will display success. Press OK. The Help screen re-displays. WWW.PHARMADVA.COM 163...

  • Page 171: To Test Bin Numbers

    >>> To Test Bin Numbers: Step # Task Results Navigate to Caregiver > More > Help. The Help screen displays. Press the Test Bin Numbers button. The MedaCube begins scanning bin numbers. If bin scanning is successful, the Help screen re-displays. WWW.PHARMADVA.COM 164...

  • Page 172: To Find Your Medacube's Software And Drug Database Versions

    >>> To Find Your MedaCube’s Software and Drug Database Versions: Step # Task Results Navigate to Caregiver > More > Help. The Help screen displays. Press the Software Version button. The Software Version screen displays. Press OK. The Help screen re-displays.

  • Page 173: To Check To See If The Dispenser Is Working

    >>> To Check to See if the Dispenser is Working: Step # Task Results Navigate to Caregiver > More > Help > Dispenser The Help screen displays. Ready. Progress displays as the dispenser begins moving. Once complete, the Readiness screen displays. Press OK. The Help screen re-displays. WWW.PHARMADVA.COM 166...

  • Page 174: To Get Tech Support Info

    >>> To Get Tech Support Info: Step # Task Results Navigate to Caregiver > More > Help. The Help screen displays. Press the Tech Support button. The Tech Support screen displays. Press OK. The Help screen re-displays. WWW.PHARMADVA.COM 167...

  • Page 175: To Apply Software And Drug Database Updates To Your Medacube

    >>> To Apply Software and Drug Database Updates to Your MedaCube: Step # Task Results Navigate to Caregiver > More > Help. The Help screen displays. Press the Apply Updates button. The Apply Updates confirmation screen displays. Press Yes. The Apply Updates selection screen displays.
  • Page 176 Press the All button. The updates are installed on the MedaCube. The Home screen re-displays. WWW.PHARMADVA.COM 169...

  • Page 177: Chapter 4: Using The Portal

    Chapter 4: Using the Portal Overview In this chapter, you will learn how to use the portal that is part of the MedaCube system, including: • Logging in (see page 171) • Accessing Reports (see page 172) • Adding A New MedaCube (see page 174) •...

  • Page 178: To Log In To The Pharmadva Portal

    >>> To Log In to the PharmAdva Portal: PharmAdva provides a secure portal (web site) that caregivers can use to access their patients’ data. Step # Task Results Launch a browser application, and enter The PharmAdva Home screen displays. the following into the address field: https://portal.pharmadva.com/...

  • Page 179: Accessing Reports

    >>> Accessing Reports: Step # Task Results Log in to the PharmAdva portal. The PharmAdva Profile screen displays. Click the My MedaCubes menu button on The My MedaCubes menu displays. the Profile screen. Select a report type from the menu.
  • Page 180 To view information for a different MedaCube, click the name of the MedaCube listed next to the For field, then select one from the list. WWW.PHARMADVA.COM 173...

  • Page 181: Adding A New Medacube

    Log in to the PharmAdva portal. The PharmAdva Profile screen displays. Click the My MedaCubes menu button on the The My MedaCubes menu displays. Profile screen. Select a Add New MedaCube from the menu. The Add New MedaCube screen displays. WWW.PHARMADVA.COM 174...
  • Page 182 Enter the registration number that appears on the screen of your MedaCube in the corresponding field. If you would like the patient to have a pin to access their functions on the MedaCube, enter a patient PIN in the corresponding field, then enter it again to confirm it in the next field.

  • Page 183: The Profile Menu

    >>> The Profile Menu: Step # Task Results Log in to the PharmAdva portal. The PharmAdva Profile screen displays. Click the menu button at the top of the The menu displays. screen that is labeled Profile. >>> To Add A New User:...
  • Page 184 Select a notification preference. Have the user create a PIN to access the caregiver functions of the MedaCube and type it into the corresponding field. Confirm their PIN by reentering it in the next field.

  • Page 185: To Add An Existing Medacube To An Existing User

    The Assign Caregivers screen displays. Edit Caregivers. Using the menu shown next to For Which Device, select the MedaCube you would like to add a new caregiver to. Enter the email the caregiver uses for the portal in the Add Caregiver field.

  • Page 186: To Change Your Password

    >>> To Change Your Password: Step # Task Results Log in to the PharmAdva portal. The PharmAdva Profile screen displays. From the Profile menu, click Edit The Edit Password screen displays. Password. In the provided fields enter a new password, and the new password again.

  • Page 187: To Set Notification Preferences

    >>> To Set Notification Preferences Step # Task Results Log in to the PharmAdva portal. The PharmAdva Profile screen displays. From the Profile menu, click Notification The Notification Preferences screen displays. Prefs. For each of the notification types, click the boxes to select how you would like to receive them.

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