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MEDICAL ALERT SERVICES
Saves Lives When Seconds Count
Follow these 3 steps to activate your device.
STEP 1
STEP 2
STEP 3
PLUG-IN AND CHARGE YOUR
LIFEFONE VIPx DEVICE
CALL TO ACTIVATE! 1-800-940-0262
COMPLETE AND MAIL BACK
THE ENCLOSED EMERGENCY
CARE PLAN AGREEMENT
At-Home and On-The-Go VIPx
with Optional Fall Detection
®
VIP
User's Guide

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Summary of Contents for LifeFone VIP x

  • Page 1 Saves Lives When Seconds Count ® ™ Follow these 3 steps to activate your device. PLUG-IN AND CHARGE YOUR STEP 1 LIFEFONE VIPx DEVICE STEP 2 CALL TO ACTIVATE! 1-800-940-0262 COMPLETE AND MAIL BACK STEP 3 THE ENCLOSED EMERGENCY CARE PLAN AGREEMENT...
  • Page 3: Table Of Contents

    VIPx Voice in Pendant Overview ........2 Your VIPx and Charging Cradle ........3 STEP 1: Plug-In and Charge the LifeFone VIPx ..... 4 STEP 2: Test Your VIPx System ........5 STEP 3: Send LifeFone Your Emergency Plan ....6 Testing Your VIPx Monthly ..........
  • Page 4: Vipx Voice In Pendant Overview

    LifeFone VIPx (Voice-in-Pendant) Overview VIPx is available in Black, Silver or White VIPx in Charging Cradle ™ speaker call button microphones blue call light / red battery light QUESTIONS? Call our 24-Hour Customer Service 1-800-940-0262...
  • Page 5: Your Vipx And Charging Cradle

    • Emergency Call Button, when pushed, initiates a two- way call to LifeFone’s response team • Speaker allows you to hear LifeFone’s response team • Microphone allows LifeFone’s response team to hear you • Charging Pins connect Charging Cradle to the VIPx (be sure to keep these pins clean and free of debris) •...
  • Page 6: Step 1: Plug-In And Charge The Lifefone Vipx

    It will then place the call. IMPORTANT: VIPx is not ready for use until you have charged VIPx in the Charger for 3 hours and then completed the set up call with your LifeFone response team. QUESTIONS? Call our 24-Hour Customer Service 1-800-940-0262...
  • Page 7: Step 2: Test Your Vipx System

    Charger during the call to your LifeFone response team. 4. Tell the LifeFone Care Specialist that you are testing your system. 5. When you complete the call with LifeFone, your VIPx will be set up. Note: If the VIPx does not power on when placed...
  • Page 8: Step 3: Send Lifefone Your Emergency Plan

    Complete and Mail Back the STEP 3 Enclosed Emergency Care Plan Your Emergency Care Plan Agreement authorizes LifeFone to respond properly in the event of an emergency. WE MUST RECEIVE YOUR SIGNED SERVICE AGREEMENT WITHIN SEVEN (7) DAYS FROM YOUR ORIGINAL RECEIPT TO ENSURE THE BEST PROTECTION POSSIBLE.
  • Page 9: Testing Your Vipx Monthly

    Test Your System Monthly • Press the pendant button firmly once, until the light turns blue. • Once the alarm is received by LifeFone, an Emergency operator will communicate with you through the speaker. • Please state clearly that “THIS IS A TEST.” If you do not explain to the LifeFone operator that you are testing your unit, emergency help will be dispatched.
  • Page 10: Charging Information

    Charging Your VIPx Place the VIPx in the charging cradle as shown. The red battery light flashes every 5 seconds while charging and is solid when the device is fully charged. Once the light is a solid red, your VIPx is fully charged and ready to use.
  • Page 11: Wearing Your Vipx

    Lanyard to ensure it does not get caught or tangled in wheelchairs, walkers and other such equipment. IMPORTANT: VIPx requires a vertical position with the Call Button facing away from the body to operate properly. LifeFone At-Home & On-The-Go VIPx User’s Guide...
  • Page 12: Replacing Lanyard With A Belt Clip

    To Replace Lanyard With Belt Clip 1. If you prefer to wear the VIPx on a belt clip, rather than on the necklace lanyard, you can remove the lanyard by twisting and pulling the silver clip. 2. Pull the lanyard and clip away from the VIPx device. 3.
  • Page 13: Location Information

    It is important to test the device to know if it works in your area. Remember that your environmental and topographical conditions may also affect your coverage. If you experience coverage issues, please contact LifeFone immediately at 1-800-940-0262. LifeFone At-Home & On-The-Go VIPx User’s Guide...
  • Page 14: Optional Features

    Optional Features: Automatic Fall Detection and Caregiver App for Mobile Phones LifeFone offers optional features for the VIPx for an additional monthly charge, including Automatic Fall Detection and a Caregiver App for Mobile Phones which offers Location Services, Activity Monitor, Step Counter, Ring for Lost Pendant, and more.
  • Page 15: Optional: Automatic Fall Detection

    Optional: Automatic Fall Detection If you have enabled the optional Fall Detection feature on your VIPx, then your LifeFone device provides extra protection by automatically calling for help if you fall and are unable to push your button. Since no fall detection system detects 100% of falls, you must press the button if you need help and you do not hear the VIPx say “Fall Detected”.
  • Page 16: Important! Location, Coverage, Water Resistance

    (the “Location Based Services”). Location Based Services may work even if you are not in communication with LifeFone. The accuracy of the Location Based Services is limited, and the Company, the Operators, the Monitoring Center, the Responders, or others may not be able to identify your location or the location of the Equipment precisely or at all.
  • Page 17: Pacemaker And Fcc Information

    This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. LifeFone At-Home & On-The-Go VIPx User’s Guide...
  • Page 18 MEDICAL ALERT SERVICES 16 Yellowstone Avenue, White Plains, New York 10607-1324 Web: www.LifeFone.com Phone: 1-800-940-0262 Saves Lives When Seconds Count ® Copyright ©2021 LifeFone ® LF-MN-VIPx.0821...

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