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A Guide to
Your Nebuliser
Service

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Summary of Contents for Baywater Healthcare Mini-Neb

  • Page 1 A Guide to Your Nebuliser Service...
  • Page 2 About Your Equipment To be completed by your Healthcare Technician. Please refer to this page when reordering parts for your nebuliser or speaking to our Healthcare Helpline. Nebuliser machine information Nebuliser machine type Serial number Container information Standard/Ventstream/Sidestream Container type (please circle) Breathing parts Mouthpiece...
  • Page 3: Table Of Contents

    Contents Safety Information 4 Understanding Nebuliser Medicine 5 Medicine Caution/Side Effects 7 Your Nebuliser Service 8 Privacy Notice 9 Your Machine 14 Types of Nebuliser 16 Nebuliser Pots 18 Using Your Nebuliser Machine 19 Cleaning and Maintaining Your Nebuliser Machine and Parts 21 Your Questions Answered 22 Troubleshooting 24 Useful Contacts 26...
  • Page 4: Safety Information

    Safety Information • Always follow the advice given by your Healthcare Professional • Do not place the nebuliser machine in water • Do not spill any medication or liquids on the nebuliser machine • Never block the grills on the side of the machine •...
  • Page 5: Understanding Nebuliser Medicine

    Understanding Nebuliser Medicine How does a nebuliser machine work? A nebuliser machine turns liquid medication into a fine mist of spray. This will allow you to breathe your medicine straight into your lungs where it will work faster than inhalers. The medication used in nebuliser therapy uses a lower dose of your medicine than if you were to take it in a tablet, and a higher dose than your ordinary inhalers.
  • Page 6 What kind of medicine is used? The following types of medicines are used: Relievers or bronchodilators These help the airways to open up allowing more oxygen to enter the lungs. Preventers or anti-inflamatory drugs These stop your lungs from becoming swollen and inflamed and allow oxygen to enter the bloodstream.
  • Page 7: Medicine Caution/Side Effects

    Medicine Caution/Side Effects Relievers or bronchodilators Side effects may include shaking of the body, dryness, chest feeling tight and finding it hard to breathe. All of which should be reported to your Healthcare Professional. If you are feeling it is more difficult to breathe than normal, and your usual medicine is not helping in the same way as normal, contact your Healthcare Professional for...
  • Page 8: Your Nebuliser Service

    Healthcare Technician, email us at healthuk@ baywater.co.uk or post a question on our website: www.baywater.co.uk Our patient charter Baywater Healthcare is committed to providing a home nebuliser service that puts the needs of patients first. We strive to provide the most...
  • Page 9: Privacy Notice

    Privacy Notice In line with the General Data Protection Regulation (GDPR) we would like to let you know how we will use your personal data. The types of personal information we collect We collect information about you which is provided to us, this includes: •...
  • Page 10 • To send you information and promotional content in accordance with your marketing preferences • Your information is stored on a secure record on our servers, that is only accessible by our dedicated staff • We will record and monitor telephone conversations to or from you in order to offer you additional security, resolve complaints, improve our service standards and for staff training purposes...
  • Page 11 How we may share and disclose personal information As a recipient of our service, you will have signed a consent form and agreed to us sharing your information with: • Your hospital care team • Your GP • The home care team •...
  • Page 12 Your rights and choices We want you to be in control of how your personal information is used by us. You can do this in the following ways: • You can request a copy of the information we hold about you •...
  • Page 13 To withdraw your consent, please contact Baywater Healthcare on 0800 1214524 in the first instance. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
  • Page 14: Your Machine

    Your Machine The following section provides details of the different nebuliser machines and parts we can supply to patients. Photographs in the booklet may look different to your nebuliser machine. You will receive a machine and parts ordered by your Healthcare Professionals based on your needs.
  • Page 15 Mouthpiece/face mask A mouthpiece or a face mask can be used to provide your nebuliser medicine. Your Healthcare Professional will recommend which is more suitable for you. Most people prefer a mouthpiece, as it prevents the medicine from getting into the eyes or causing them to become sore or itchy.
  • Page 16: Types Of Nebuliser

    The type of nebuliser you receive will depend on what your Healthcare Professional has ordered for you. Mini-Neb/Mini-Plus The Apex Mini-Neb and Mini-Plus have been designed to operate from mains electric plug sockets (120 VAC/60Hz, 230 VAC/50Hz). They should not be used continuously for more than 30 minutes.
  • Page 17 ECONOneb The ECONOneb has been designed to operate from mains electric plug sockets (230 volts ± 10% 50Hz) These are suitable for patients who need to use them for longer, to use medicine more often, or for specific medications. Your Healthcare Professional will order the most suitable nebuliser machine for your needs.
  • Page 18: Nebuliser Pots

    Nebuliser Pots The nebuliser pot is where you insert your liquid medicine. It is in this pot the liquid will be turned into a fine mist for you to breathe into your lungs. Baffle This pot is suitable for most medicines. Some medicines such as antibiotics may need a different type of pot.
  • Page 19: Using Your Nebuliser Machine

    Using Your Nebuliser Machine Taking your medicine Unscrew the top of the nebuliser pot. Open your liquid medicine by twisting off the top. Ensure the baffle is in place. Put the prescribed amount of your medicine into the nebuliser pot. The medicine normally comes in individual doses.
  • Page 20 Getting your nebuliser machine ready to use Please refer to the your nebuliser equipment section for a diagram of your device. Plug the mains lead on the nebuliser machine into the wall socket. Connect one end of the tubing to the outlet nozzle. Connect the other end of the tubing to the nebuliser pot.
  • Page 21: Cleaning And Maintaining Your Nebuliser Machine And Parts

    Cleaning and Maintaining Your Nebuliser Machine and Parts After each time you use your nebuliser machine Wash your face, rinse your mouth and wash your hands. Disconnect the pot and wash in warm soapy water and then rinse thoroughly with clean water and dry well. Remove the baffle from the pot, clean separately, allow to completely air dry and replace.
  • Page 22: Your Questions Answered

    Your Healthcare Professional will still be responsible for assessing your condition and providing medical advice. How do I contact Baywater Healthcare? Call us on 0800 1214524 between 8.00am-5.00pm, Monday to Friday. Our helpline is open 24 hours, seven days if you need urgent support.
  • Page 23 What if I have a problem with my machine? You should refer to the troubleshooting section in this booklet or the manufacturers user manual. If you cannot fix the problem using these instructions please call our Healthcare Helpline. How do I order more mouthpieces, masks or tubing? At each service visit your Healthcare Technician will supply you with a year’s supply of tubing, masks or mouthpieces and will advise you on ordering more.
  • Page 24: Troubleshooting

    Troubleshooting If you are having problems with your machine, read this troubleshooting guide, or the manufacturers user manual to see if it solves the problem. If you cannot fix the issue, call our Healthcare Helpline. Minineb/Mini-Plus Troubleshooting Problem Probable cause Solution Device does There is no...
  • Page 25 ECONOneb troubleshooting Problem Probable cause Solution Nebuliser The nebuliser Contact us machine will not machine is faulty turn on - green light in mains is switched on Nebuliser There is no Check the lead machine will not electricity is connected at turn on - green reaching the the machine and...
  • Page 26: Useful Contacts

    If our service does not meet your expectations, please call us immediately on 0800 1214524. If you are still unhappy, a complaint should be put in writing and sent to: Customer Feedback Baywater Healthcare Wulvern House Electra Way Crewe, Cheshire CW1 6GW You can also email us at: healthuk@baywater.co.uk or visit...
  • Page 27 Notes (open 24 hours, 7 days a week for urgent calls only)
  • Page 28 For more information please contact: Baywater Healthcare Wulvern House Electra Way Crewe Cheshire CW1 6GW Call: 0800 1214524 Fax: 0800 214709 healthuk@baywater.co.uk @BaywaterHealth Baywater Healthcare Baywater Healthcare 13/097/UK-OCT20...

This manual is also suitable for:

Mini-plusEcononeb

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