Franklin Technology C Spire User Manual

4g lte mobile hotspot

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C Spire

4G LTE Mobile Hotspot

User Guide

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Page 1 C Spire 4G LTE Mobile Hotspot User Guide...
Page 2: Table Of Contents
Insert and Charge Your battery ....................4 Power Your 4G LTE Mobile Hotspot On and Off ..............6 Activate Your 4G LTE Mobile Hotspot ..................6 C Spire Account Information and Help ..................6 C Spire Account Passwords ....................6 Manage Your Account ......................7 Using Your 4G LTE Mobile Hotspot....................
Page 3 Wi-Fi Profile........................21 Connected Devices ......................22 Settings Menu ........................24 Connection Options ......................24 Network Setting ........................25 Security Setting ........................27 VPN Passthrough .......................28 GPS Settings ........................28 Advanced Settings ......................30 General Settings .........................30 Updates ..........................32 Help Menu ..........................36 About ..........................36 User Guide .........................37 Regulatory Information ........................38 Appendix 1: Glossary ........................41...
Page 4: Get Started
With the C Spire 4G LTE Mobile Hotspot, you can access the C Spire 4G LTE network, the nation’s only personalized 4G LTE network. The built-in Wi-Fi tethering function allows you to share up to 10 times faster than 3G connection with other Wi-Fi equipped devices such as laptops, tablets, smart phones, and more.
Page 5: Your 4G Lte Mobile Hotspot At A Glance
Your 4G LTE Mobile Hotspot at a Glance The C Spire 4G LTE Mobile Hotspot package includes: Quick Start Guide Travel Charger 4G LTE Mobile Hotspot USB Cable Pouch Battery Pack The 4G LTE Mobile Hotspot Components: Components Functions Description...
Page 6: Insert Your 4G Lte Sim Card
Lift the battery cover here Insert Your 4G LTE SIM Card Please ensure that the C Spire 4G LTE SIM card has been inserted prior to use. 1. Lift and open the battery cover. 2. Insert the SIM card as shown in the picture below.
Page 7: Insert And Charge Your Battery
Insert and Charge Your battery To insert and charge the battery, follow the below steps. 1. Lift and open the battery cover. 2. When inserting the battery, align the battery contacts with the contacts in the battery compartment and slide the battery into the battery compartment. 3.
Page 8 Note: Before you use the device, be sure to charge the battery fully until the charging status LED turns green. Important: Only use the batteries and the chargers that have been approved by C Spire. The warranty is not valid with any damage caused by other batteries and chargers.
Page 9: Power Your 4G Lte Mobile Hotspot On And Off
● When you receive 4G LTE Mobile Hotspot, it may or may not be activated and ready to use. If you purchased your 4G LTE Mobile Hotspot at a C Spire store, it is probably activated and ready to use.
Page 10: Manage Your Account
Manage Your Account Manage your C Spire account from your computer or any phone. Online: cspire.com ● Access your account information. ● Check your data usage. ● View and pay your bill. ● Enroll in C Spire online billing and automatic payment.
Page 11: Using Your 4G Lte Mobile Hotspot
1. Power on your computer, tablet or Wi-Fi device and power on your 4G LTE Mobile Hotspot. The C Spire power-on animation will appear on your 4G LTE Mobile Hotspot LCD window. After displaying the C Spire power-on animation, your 4G LTE Mobile Hotspot will search for available 4G LTE or 3G services.
Page 12: Opening The 4G Lte Mobile Hotspot Web Browser Interface
Opening the 4G LTE Mobile Hotspot Web Browser Interface To use the Web browser interface, open the Web browser on your computer, tablet or Wi-Fi device and type http://cspire-admin http://192.168.10.1 into the web browser address window and press Enter Return. ―Your 4G LTE Mobile Hotspot Web Browser Interface‖...
Page 13: 4G Lte Mobile Hotspot Ui Operation
Device States Buttons Icons / Text Description Power on Press and hold The C Spire animation logo plays. Your 4G LTE Mobile Hotspot starts searching for available button for 2 networks. seconds Power off Press and hold The C Spire power off animation displays.
Page 14 When a 4G LTE service is acquired, the signal strength icon & 4G service icons will display. The Date/Time/ Banner text also displays. The default banner is C Spire. You can edit and personalize the 10 / 22/ 20 12 13:25p m...
Page 15 Data usage reset Press and hold While the data usage is displayed, press and hold button for 2 button for 2 seconds. A warning message will display, seconds. press button once to keep current usage data and Reset usag e? to return to main display or press and hold button Yes: hold d ow n...
Page 16 Alert message Press and hold When a message is displayed, press and hold for 2 delete button for 2 seconds to delete a message. Once the warning seconds. Delet e m sg ? message appears, press and hold button for 2 Yes: hold d ow n seconds again to confirm deletion or press button...
Page 17: Your 4G Lte Mobile Hotspot Web Browser Interface
The Web browser interface is a Web-based connection manager for your device. It allows you to manage and monitor the Internet connection between your computer and the C Spire network. It is equipped with many useful features that will enhance your internet navigation experience through a user-friendly interface.
Page 18 The main menu appears down across the top of the browser interface and allows for ease of Web browser interface navigation. Information regarding your current network connection can be seen in the Network Connection Box displayed down the left side of the main page. This box displays both 3G and 4G LTE service signals which are available.
Page 19: Connecting To The Network
● Service Type: Displays the service type your 4G LTE Mobile Hotspot currently has acquired. ● Signal strength bar: Displays your current signal strength. Supports 0- 6 levels of signal strength. ● Connection time: Displays the time your 4G LTE Mobile Hotspot has been connected. ●...
Page 20: General Device And Network Information
General Device and Network Information General Device ● – name of the device Device Name ● – description of the device Device Description ● – manufacturer of the device Manufacturer ● – model name of the device Modem Model ● –...
Page 21: 4G Lte Device And Network Information
General Network ● – current network connected LTE/eHRPD/HRPD Connected Network ● – number of bytes received Data Received ● – number of bytes sent Data Sent ● – total data received and sent Data Total 4G LTE Device and Network Information 4G LTE Device ●...
Page 22: 3G Device And Network Information
– current internal software version Firmware ● – public ID for your specific wireless service Phone Number (Mobile Data Number (MDN)) ● – internal ID C Spire uses to identify your account MSID (IMSI_S) 3G Network ● – current network status Status ●...
Page 23: Check Usage Menu
Check Usage Menu The Check Usage menu allows you to review your usage history online. Please ensure that you have an Internet connection. Selecting the Check Usage menu displays your wireless data usage to date. To reset usage data, click the reset button. Upon clicking Yes, the usage data will be reset to 0 and the date will be set to the current date.
Page 24: Wi-Fi Menu
Wi-Fi Menu The Wi-Fi menu allows you to review and change your 4G LTE Mobile Hotspot Wi-Fi tethering configuration. In order to see the Wi-Fi menu, login as Administrator The default administrator password is ―admin‖. You can change the default Administrator password from the Setting menu.
Page 25: Connected Devices
To modify the Wi-Fi Profile: 1. Enter new Network Name (SSID). The default SSID is C Spire 4G LTE Mobile Hotspot XXXX, where XXXX are the last 4 digits of the Wi-Fi MAC ID of the device. 2. Select the proper 802.11 mode. The default mode is 802.11b/g/n.
Page 26  – Media Access Controller or physical address of your 4G LTE Mobile Hotspot MAC Address  – IP address assigned to the device by your 4G LTE Mobile Hotspot IP Address  – Network name for the connected device. (if available) Hostname ...
Page 27: Settings Menu
Settings Menu The Settings menu allows you to set various setting options including Connection Options, Network Setting, Security Settings, VPN Passthrough, and Advanced Settings. In order to see all settings, you must . The default Administrator password is ―admin‖. login as Administrator You can change the default Administrator password from the Advanced Setting menu.
Page 28: Network Setting
2. Click Save. Note: If you click Connect button under the signal strength bars, Enable Auto Connection will be cleared automatically regardless of whether Enable Auto Connection was checked before rebooting the device. Change Your Connection Options 1. Select a connection option. 2.
Page 29 - allows you to use a customized DNS rather than the one assigned by your network. To set the custom DNS: 1. Select Enable Custom DNS. 2. Enter your Custom DNS IP address. 3. Click Save. Important: Changing LAN settings can result in connection malfunction. Please refer to C Spire’s recommendation.
Page 30: Security Setting
Security Setting When you open the Security Setting menu, the following choices are available: Port Forwarding ● – Enter IP address to forward IP Address ● Protocol– Both / UDP / TCP ● – Enter external port range External Port ●...
Page 31: Vpn Passthrough
● – enter DMZ address DMZ Address ● Click Save. Important: Changing security settings can result in connection malfunction. Please refer to C Spire’s recommendation. VPN Passthrough When you open the VPN Passthrough, the following choices are available: ● – Enable IPSec Passthrough IPSec Passthrough ●...
Page 32 GPS Access – check to enable DMZ feature 1. Check or uncheck the Enable GPS 2. Click Save. GPS Data ● – GPS On/Off state State ● – Latitude position information (Decimal degrees) Latitude ● – Altitude position information (Decimal degrees) Altitude ●...
Page 33: Advanced Settings
Advanced Settings When you open the Advanced Settings, the following choices are available: General Settings Selecting the General Settings tab displays the following options: Advanced Settings Password The Advanced Settings Password section allows you to change the Administrator login password. To change your password: 1.
Page 34 3. Re-enter your new password in the Confirm New Password field. 4. Click Save. GUI configurations The GUI configurations section allows you to change the GUI displayed in the LCD window of your 4G LTE Mobile Hotspot. ● Banner - The Banner Settings allows you to change the banner displayed in the LCD window of the device.
Page 35: Updates
To modify the 3G configuration: 3. Select Profile Number 4. Click Save. Important: Changing 3G profile can result in a 3G connection malfunction. Please refer to C Spire’s recommendation. Updates When you open the Updates menu, it displays the following options:...
Page 36 Automatic Version Check If the box ―Enable notification‖ is checked, the Web User Interface will provide the pop up dialog notifying that a new software (SW) update is available. If you click Yes, downloading will start and automatically update the Web User Interface software (SW) to the latest version.
Page 37 Check System Upgrade The Check System Upgrade box reflects your current software version and allows you to upgrade the Web browser interface as needed. To get the latest Web browser interface: 1. Click Check Now. 2. If the current version is the latest, you will see the following dialog: click OK. If a newer version is available, you will see the following dialog: 3.
Page 38 3. You will see the dialog showing the software update progress. Important: The SW upgrade takes a few minutes. DO NOT unplug your 4G LTE Mobile Hotspot before the browser refreshes the page automatically or if the refresh dialog is still open.
Page 39: Help Menu
Help Menu The Help menu allows you to view system information and the online user guide. About The About section displays the following information: ● – current system name System Name ● – current Web browser interface version CM Version...
Page 40: User Guide
User Guide Click on ―User Guide‖ to download the user guide.
Page 41: Regulatory Information
Regulatory Information WARRANTY Manufacture’s Limited One-Year Warranty: Franklin Wireless (the company) warrants to the original retail purchaser of this device, that should product or any part thereof, during normal consumer usage conditions, be defective in material or workmanship that results in product failure within the first twelve (12) month period from the date of purchase, such defects will be repaired or replaced (with new or refurbished) product at the Company’s discretion, without charge for parts and labor directly related to the defect(s).
Page 42 SAR INFORMATION THIS MODEL MODEM MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
Page 43 determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet of a circuit different from that to which the receiver is connected.
Page 44: Appendix 1: Glossary
Appendix 1: Glossary  1X: Internet at lower speed than EV-DO. Technical max speed is 153kbps.  3G: Third generation, referring to the 3 generation wireless cellular technology.  4G: Fourth Generation, referring to the 4th generation of wireless cellular technology. ...
Page 45  LAN: Local Area Network. A type of network that lets a group of computers, all in close proximity (such as inside an office building), communicate with one another. It does not use common carrier circuits though it can have gateways or bridges to other public or private networks. ...

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