Related Manuals for CatGenie A.I.
Summary of Contents for CatGenie A.I.
- Page 1 The World's Only Self-Washing Cat Box™ CATGENIE A.I. OPERATION MANUAL www.catgenie.com 1-888-735-3927...
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Page 2: Safety Instructions
NOTE: Always be sure to unplug the Electric Cord before lifting the Processing Unit from the Base. ON OPERATION If you are not going to use the CatGenie for an extended Before connecting the CatGenie to the power source, be period of time, disconnect the CatGenie from the electric sure to read this manual. -
Page 3: Table Of Contents
The CatGenie. The CatGenie allows through the world of owning and operating • Bath & Laundry Rooms your CatGenie. You can find all the answers to you to enjoy more time with your cats SUPPLIES your technical questions here as this manual in a cleaner, happier environment. -
Page 4: Catgenie Faqs
In this form, it is safe as long as it is in the Cartridge. When used in the CatGenie, it is diluted with water so it is always safe for your pets (and for you!) HOW LONG DOES THE SANISOLUTION LAST? On Cat Activation, one SaniSolution Cartridge is good for 240 washes. - Page 5 DO THE WASHABLE GRANULES ABSORB? No, the cat-safe Washable Granules are completely non-absorbent. Liquid waste drains through them into the CatGenie base and is flushed away. Unlike traditional litter, the Washable Granules are thoroughly washed each cleaning cycle. They fulfill your cat’s need to dig and cover.
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Page 6: Catgenie Anatomy
ANATOMY OF THE CATGENIE A.I. 1. Processing Unit Acts as the CatGenie Brain. Holds motors, solution pump unit and electronics. 2. Air Intake Vent Recycles hot air for drying. 3. Brim Encircles the Bowl; attaches to Base. 4. Bowl Where your cat feels at home in the cat- comfy Granules. - Page 7 Non-absorbent, never need changing. *CLOSE-UP OF HOPPER: 19. Light Guide Used to detect water level in Bowl. 20. Impeller Assembly Breaks up waste inside the CatGenie. 21. GenieBall Helps waste move freely inside the Hopper. 22. Hair Cutter Ring Two-part piece next to the Impeller.
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Page 8: Diy Catgenie Setups
Line to the top of the T-Adapter and tighten both. CatGenie Line Water Intake 3. Screw the CatGenie Water Intake Hose to Hose the T-Adapter. Hand tighten only. Turn cold water on. Check for leaks or drips. 4. For toilet use only, connect the Hook to the CatGenie Drain Hose. - Page 9 1. If the Drain Hose and Washer hose won’t fit 3. 3. easily into the drain, remove both hoses. Put the CatGenie Drain Hose in first, then add the Washer drain hose. 2. If the Washer drain hose has a guard, hold the guard and hose tightly together and push Washer drain hose into the drain.
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Page 10: Supplies
NEVER MIX OR USE CAT LITTER WARNING: Never, under ANY circumstances use cat litter in your CatGenie. Doing so will cause severe damage to your CatGenie and will void your Warranty. Always make sure you are using CatGenie Washable Granules. -
Page 11: How To Replace Parts
Located at the bottom of the Processing Unit, the Nipple prevents the SaniSolution from drying out and clogging the white dispenser Nozzle. To check if it’s OK, unplug the CatGenie. Then, carefully lift the Processing Unit from its slot. To clean Nipple, squeeze out clumped solution. - Page 12 App. If Wi-Fi is LED Pulse: Indicates the unit is paused. off, the CatGenie will still run but will not record data. LED Circling: Indicates a cycle is running. For directions to connect your CatGenie to Wi-Fi, see page 13.
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Page 13: Control Panel
2. Check to make sure your CatGenie is connected to power. 3. Open the CatGenie App and tap Devices. On Devices screen, click the plus sign + to add a device. Follow prompts in App to complete the following steps: a. -
Page 14: Programming Your Catgenie
CatGenie. When a cat is detected, the Auto Button LEDs will cycle clockwise until a cycle starts. If it detects a cat during a cycle, it will pause the cycle. Once the cat has left the bowl, the CatGenie will resume the cycle after waiting one minute. -
Page 15: Settings Menu
This setting allows you to connect your CatGenie A.I. to the CatGenie App (You can see more about the App on page 13) Once the CatGenie A.I. is connected, you can use this setting to disconnect the CatGenie from Wi-Fi or change the network. -
Page 16: Testing Menu
Button and the AUTO Button for 3 seconds then release. The Button for 3 seconds then release. The CatGenie will tell you that you have left the Testing Menu. If running a Finishing Cycle, the CatGenie CatGenie will exit the will exit the CatGenie will tell you that you have left the Testing Menu. -
Page 17: Catgenie Maintenance
TAKE APART AND CLEAN YOUR CATGENIE TWICE A YEAR. • To extend the life of your CatGenie, we recommend you take apart and clean your CatGenie at least twice a year. See page 18 for directions on taking apart your unit. Running a Maintenance cycle will NOT clean the inside of the CatGenie. -
Page 18: How To Take Apart Your Catgenie
IMPORTANT: UNPLUG YOUR UNIT AND TURN OFF THE WATER SUPPLY BEFORE PROCEEDING. 1. Move the CatGenie away from the wall. Keep the Drain Hose in the toilet or drainpipe. Take off the Hopper Cover. Remove the Processing Unit and place it upright on a towel on the floor. -
Page 19: How To Clean Your Catgenie
1. Remove the Bowl. If the Bowl is filled with 4. Coil Drain Hose under Base as shown above wet Granules, place it on something like and reassemble your CatGenie. Make sure Drain a trash bag or towel to prevent water from Hose is attached to drainpipe. When returning leaking onto the floor. -
Page 20: Troubleshooting
A blocked Air Intake Vent is a fire hazard. You should address immediately. Remove any hair or debris from side Air Intake Vent. Move the CatGenie 2 inches away from the wall. Remove obstructions in the Bowl that block Dryer’s hot airflow. Let CatGenie cool for 20 minutes. Press Start Button to resume Cycle. - Page 21 A. TOO MUCH WATER: CAUSE: Light Guide needs cleaning. Follow Light Guide cleaning instructions on page 20. CAUSE: CatGenie is not level. Adjust position and level it. Make sure it is on a flat Add a bump or arc surface.
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Page 22: Other Issues/No Error Indicated
8-9 to check setup. CAUSE: Drain Hose is bent too tight underneath the CatGenie Base. Lift CatGenie side to see if water is puddled underneath the Base. Loosen the loop and recoil the Drain Hose. See Photo. Drain Hose is bent/ Loosen the loop and CAUSE: Drain Hose is not properly connected to Base. - Page 23 CAUSE: PAUSE MODE automatically ends after 10 minutes. Then the CatGenie cleaning cycle resumes. This is normal function. The Pause feature turns the CatGenie back on so you don’t have to remember to run a cycle. When paused, the Start Button LEDs will pulse.
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Page 24: How To Clear A Drainage Obstruction
HOW TO CLEAR A DRAINAGE OBSTRUCTION Try “Clearing Drain Hose” and “Testing Menu: Drainage Test” instructions below. If your CatGenie still will not drain, follow directions to take apart and clean your CatGenie on pages 18-19. If still clogged, call Customer Support at 1-888-735-3927. - Page 25 • Press Start to run Drainage Test. • Listen for the sound to hear if water is draining properly. If the CatGenie does not drain, see page 24 for instructions to fix a Drainage Issue, or call Customer Support at 1-888-735-3927.
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Page 26: 90-Day, Money-Back Guarantee
For purchases made directly from PetNovations at CatGenie.com, you have a 90-Day, Unconditional, Money Back Guarantee from your purchase date for you and your cats to fall in love with the CatGenie Self-Washing Cat Box. If you are not completely satisfied, return your CatGenie before the 90-day deadline. If you purchased your CatGenie directly from a retail or on-line store, purchases are subject to their policies and you should check with your retailer or on-line store for their individual return policy. -
Page 27: Fcc Notice & Warnings
1. This device may not cause harmful interference and 2. This device must accept any interference received, including interference that may cause undesirable operation. CatGenie A.I. UPC #: 891329001874 Contact Information: PetNovations, Inc. 1100 Schell Lane Suite 101/102 Phoenixville, PA 19460 Phone: 1-888-735-3927 www.CatGenie.com... - Page 28 Go to youtube.com/CatGenieCatBox for visuals on how to set up, clean, program, troubleshoot, and more. CUSTOMER SUPPORT If none of the above helps, call CatGenie Customer Support at 1-888-735- 3927 or email at support@catgenie.com. Our Customer Support Team is available M-F 9am-10pm EST and weekends 10am-7pm.* *Please consult website for any schedule changes or updates www.catgenie.com...
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Questions and answers
Cat activation was working properly until my cat jumped onto the digital control panel. The voice said it was now entering manual mode. I can’t find a way to cancel that and reset to cat activation.
To reset the CatGenie A.I. to Cat Activation Mode after it entered Manual Mode:
1. Press and hold both the Start and Auto buttons for 3 seconds until you hear "Entering Settings Menu."
2. In the Settings Menu, the Auto Button will dim in and out.
3. Press the Auto Button to cycle through the options until you reach Cat Activation Mode.
4. Select Cat Activation Mode.
This will re-enable Cat Activation Mode after using Manual Mode.
This answer is automatically generated
One of my two unit will not go into time activation mode why the other is doing fine
One CatGenie A.I. unit may not be entering Cat Activation mode due to the following reasons:
1. Power Cord Unplugged – Ensure the electric cord is properly plugged in. If the unit is receiving power, LEDs on the control panel should be lit.
2. Not Programmed in Cat Activation Mode – Check the settings to confirm that Cat Activation mode is enabled.
3. Processing Unit Misalignment – The processing unit might not be correctly seated in its slot. Remove it, clean off any granules or debris, and securely place it back.
If one unit is functioning properly while the other is not, verify these potential issues on the non-working unit.
This answer is automatically generated