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Table of Contents
Summary of Contents for A-CUBE USB-1
- Page 1 A - CUBE 1 to 128 LINES per PC...
- Page 2 User Manual WELCOME THANK YOU for purchasing the `A - CUBE` Analog Voice Logger / Phone Recorder The System comprises of Hardware and Application software This Product is the Result of Investment of more than 5000 hours of high quality manpower. Specialists from different disciplines have worked hard and like a team to make this a great success You have 'Actually' purchased `100% Monitoring Capability and an Absolute Control on the Telephonic Activities of your Organization...
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Page 3: Manager Password
INSTALLATION FORM Corporate Transaction Record (Please Fill & Keep For Your Record) Reduce Financial Losses / Litigation by ensuring Correct / Timely Response Voice Logger : Model ______________ Serial No. _______________ Prevent Information Leakage / Espionage PHONE LINE SETTINGS - QUICK REFERENCE GUIDE Make your Organization more Dynamic and Responsive Generate Higher Revenues resultant to the above Factors EPABX/PHONE... -
Page 4: Table Of Contents
User Manual INSTALLATION FORM (Please Fill & Keep For Your Record) Voice Logger : Model ______________ Serial No. _______________ PHONE LINE SETTINGS - QUICK REFERENCE GUIDE EPABX/PHONE RECORDER LOCAL PHONE NO. PORT NO. LINE NO. A - CUBE CONTENTS 1. Package Contents 2. -
Page 5: Package Contents
Notes Package Contents PACKAGE CONTENTS Depending upon your Purchase, Each Package will Contain any of the Following: PRODUCT USB CABLE RJ-11/RJ-45 CABLES USB-1 USB-2 USB-4 USB-8 USB-16 8x 2 PORT PCI-4 4 x 1 PORT PCI-8 4 x 2 PORT... -
Page 6: System Requirements
System Requirement Installation Procedure SYSTEM REQUIREMENTS BEFORE INSTALLATION (1) P-IV, 1GHz / equivalent or Higher Please fill the 'Installation Form'. This will help to make the installation simpler, faster and methodical. The installation form will (2) Minimum 128 MB RAM or higher depending on no. of lines installed/ also come in handy at a later date;... -
Page 7: Software Installation
HARDWARE INSTALLATION The application software is required to be installed first, and prior to Installation of USB Recorders: USB-1 / 2 / 4 / 8 & 16 installation of the Hardware. Model USB-4 is being taken as an example for illustration in this This is applicable both for USB and PCI Model Phone Recorders Manual Please see Figure 1.1 below and connect the Hardware as... - Page 8 Hardware Installation Hardware Installation Open Application Software/Server/TMN (b) Installation of PCI Model Phone Recorders - PCI- 4 / 8 / 16 & 32 It is assumed the Application Software has already been copied to PC as Create Shortcut of TMN by Right Clicking on TMN Folder. Copy per Software Installation procedure given above.
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Page 9: Hardware Installation
Hardware Installation Configuring Server Software 12. Double click on shortcut of TMN and activate it. Software Display will CONFIGURING SERVER SOFTWARE open, and icon will be created in Task Bar. Note:The procedure for configuring Server Software for all Models is the same and described below 13. - Page 10 Configuring Server Software Configuring Server Software Click on logon. Figure 2.1 below will appear All features of Software 'Call Data', Monitor, Customer, Statistics, Line, System and Exit' will get highlighted as shown in Figure 2.2 below. Please Note that above features are 'not active' in Figure 2.1 FIGURE 2.1 FIGURE 2.2 Default Username is 'Manager' and Default Password is 'Blank'...
- Page 11 Configuring Server Software Configuring Server Software Click on 'Line' following Screen; Figure 3.1 will appear. Dial-In: Suppose the STD Code of Delhi is 11 and the party is calling you at Delhi (11). The Delhi No receiving the call may show as call from 11- 12345678.
- Page 12 Configuring Server Software Configuring Server Software 23.00.01 to 08.59.59 (Vacant Time Zone between Recording Zone 3 User Setting : You can add 'Users' and set 'Passwords' through this and 1) Menu. Please refer Figure 3.3 below. This setting can be different for 'Each' Phone Line System: Please Click on the System Icon.
- Page 13 Configuring Server Software Configuring Server Software To change 'Manager' Password Note: You can create multiple Users as per your requirement. Only 'Manager' will have power to access all Facilities/Software features (a) Click on 'Manager' Manager has All Rights' and, Manager Account cannot be Modified or (b) Select 'Mod' (Modify) Deleted (c) Click on change Password...
- Page 14 Configuring Server Software Configuring Server Software Popup Set: Click on Popup Set Figure 3.5 below will appear Example 3: Suppose you are the MD of your Company & your Phone No. is 98-110-XXXXX you can enter this No. in Incoming call Popup for Prefix/No.
- Page 15 Configuring Server Software Configuring Server Software Other Parameters: Click on Other parameters. Figure. 3.7 below will Max Dial Interval: Suppose the Maximum Dial Interval is set at 30 appear seconds; Calls; for which dialing is not completed within the above Period of 30 seconds will not be recorded Mute: If, Mute is set at 5 seconds and there is no Sound after receiving / dialing out the call the system will not record...
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Page 16: Using Server Software
Using Server Software Using Server Software 7. USING SERVER SOFTWARE Select Criterion of your requirement and click on Search. Data will appear as shown in Figure 4.1.You can also Index the file by clicking on User will essentially need to understand the following functions for the appropriate column Heading day- today use Call Data, Monitor, Customer &... - Page 17 Using Server Software Using Server Software Explain: User can write remarks; example, 'Urgent' for any Recording. To Monitor a Conversation, Click on 'Monitor' This Mode will Show Mouse Select the Recording and click on Explain the following Figure 4.3 will pointer as "...
- Page 18 Using Server Software Using Server Software When there in Incoming/Outgoing call form 'ARJUN' from/to his above Unanswered Calls: Click on Unanswered Calls Figure 5.3 below will appear. number his name and company name will appear in 'Call Data' in customer name field as below: ARJUN (A - CUBE) While searching in addition to phone number you can also search by his name or Company name in Customer information field...
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Page 19: Configuring And Using 'Client
Configuring And Using 'Client' Configuring And Using 'Client' CONFIGURING AND USING 'CLIENT' Enter Server IP/Domain and Click on 'Logon'. Please Enter User Name and Password Click OK. Features Call Data and Monitor become active Client is basically designed to allow User to Monitor and Access / Replay User, can now 'Monitor' any Active Call' by selecting the 'Local No.' and Phone Conversations through other Machine/s installed on the Network Clicking on 'Monitor. -
Page 20: Configuring And Using Client Popup
Configuring And Using 'Client' Configuring And Using Client Popup CONFIGURING AND USING CLIENT POPUP Click on 'Stop Monitoring' to exit from the above Conversation Note: This feature was configured, when we configured Server Software Click on 'Call Data. Figure 6.2 will appear The Primary Function of this Software is to provide an alarm / alert to the User can set Criterion by clicking on the appropriate column Head, and Management, about the 'Coming In' of Important Call/s in Real Time;... -
Page 21: Warranty
Configuring And Using Client Popup Warranty User can activate this feature on Remote LAN Machine/s over the 10. WARRANTY Network. This can be done by creating a Short cut of TMNCP.EXE on the A - CUBE Voice Logger / Phone Recorders carry a One Year Warranty Remote / Client Machine and activating it. - Page 22 Warranty VOICE LOGGERS Any Attempted / Actual Tampering with the Product will also render the PHONE RECORDERS Warranty Null and Void. Warranty Claims will be refused, if the Warranty A - CUBE A - CUBE Seal and /or The Product Hologram are found Damaged and / or ARCHIVE - A nalog Tampered...
- Page 23 SOFTWARE SUPPORT CONTRACT ANNUAL MAINTENANCE CONTRACT (After Expiry of 1 Year Warranty This document outlines the TERMS & CONDITIONS under which AMC for A-CUBE VOICE LOGGERS / PHONE RECORDERS are accepted. This MODEL SINGLE 1 YEAR 2 YEARS 3 YEARS...
- Page 25 Notes...