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Technical Support Information .....................
F
S
T
REE
UPPORT
HROUGH
Visit
www.inuvio.com/service
ordering, troubleshooting, and downloads.
For technical support, please email support@inuvio.com. Provide the scanner model number, serial number, and
a brief description of the issue, as well as your name and a daytime telephone number. You will normally receive
a written email response or call-back within 1 business day.
T
S
ECHNICAL
UPPORT
Phone Support: 214.550.5995 Option 2
®
EcoScan
For all
products you can speak directly to a technical support representative or leave a message for
call-back. You will be connected to a highly trained, friendly, and professional support agent who will work with
you to resolve your issue. For expediency, please be in front of your system with your software and
documentation handy for troubleshooting.
*Telephone support calls will usually be answered within 1 business day. To expedite resolution, we strongly
suggest that you email
support@inuvio.com
U
D
PDATED
RIVERS AND
For the latest drivers and user guides, please visit
E
& W
MAIL
EB
for access to valuable information including Installation guides, FAQs, spare parts
B
T
Y
ELEPHONE
(8:00 AM - 5:00 PM CST, Monday - Friday)
first with an explanation of the problem and a call-back number.
U
G
SER
UIDES
- 12 -
www.inuvio.com/service.
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