Stuart Icemakers SXU Series Installation And Service Manual

WARRANTY CLAIM GUIDELINES
Model SXU40, SXU50, SXU80, SXU120
All STUART SXU range icemakers carry a standard two years warranty. This covers two years labour, two years on
parts and two years on compressor failure, provided warranty conditions are met and installation is in accordance with
published standards.
All dates are from the date of installation. This date is assumed to be a maximum of eight (8) weeks from the date of
invoice to the dealer.
Warranty claims are conditional on the following:
(1) All claims for labour or parts must be made through the original reseller.
(2) The defective part must be returned with the service invoice to STUART MANUFACTURING, freight pre-paid,
within 15 days of date of service. Details of End User, Model, Serial Number and Date of Installation of the prod-
uct must be provided with the claim.
(3) All replacement parts must be detailed and be approved STUART parts.
(4) All labour only claims must be explained in sufficient detail on the service invoice to properly identify the nature
of the failure.
(5) The labour warranty includes standard straight time charges at the installation location only and does not include
charges for travelling time, mileage or other premium charges.
(6) When consumables such as driers,refrigerant etc. are supplied by the service agent, the cost allowed will be the
Refrigeration Wholesalers list price only.
(7) If a compressor is faulty and requires replacement, the service agent MUST contact Stuart Manufacturing before
obtaining a replacement.
The warranty will not apply in the following circumstances:
(1) When any part, assembly or ice machine:
(a) has been altered, modified or changed
(b) has been subject to misuse, neglect or accident
(c) where the serial number or other identification has been removed or altered.
(2) When the product has been installed and or maintained in a manner inconsistant with the approved procedure or
STUART technical publications.
(3) The two years compressor warranty will not apply where the refrigeration system has been modified with a con-
denser, heat reclaim device or part or assembly not approved by STUART MANUFACTURING.
GENERAL
The following warranty will apply to all spare parts:
(a) Replacement parts exchanged while the original equipment is still under manufacturers warranty will be
covered on pro-rata basis up to the warranty expiration of equipment in which they are installed.
(b) Warranty on spare parts other than the above is three (3) months from the date of installation as evi-
denced by suitable documentation or eight (8) weeks from the invoice date of sale to the dealer.
CUBE ICEMAKER MODELS
SXU 40 SXU 50 SXU 80 SXU 120
INSTALLATION AND SERVICE MANUAL
STUART ICEMAKERS
1 Jayelem Crescent
Padstow NSW 2211 Australia
Telephone (02) 9773 3711
Fax (02) 9773 4400
Email sales@icemachines.com.au
Revision 1