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Trademarks & Patents
Halo, myHalo, and Halo Monitoring are trademarks of Halo Monitoring Systems.
Halo Monitoring has several patents pending related to the products described in this manual.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Adobe and Flash Player are registered trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
All other trademarks mentioned in this document are the property of their respective owners.
Warranty Information
Unless otherwise specified, all equipment has a 12-month limited warranty from the date of
purchase against defects in material and workmanship. Any defective part will be replaced or
repaired if used in the manner described in the myHalo Personal Monitoring and Alert System
User Manual.
Limited Lifetime Warranty on Select Products
Select products have a limited lifetime warranty. Any defective part will be replaced or repaired if
used in the manner described in the user manual. The warranty does not protect against intentional
misuse or damage, including damage during shipment or damage from lightning. The following
products are included in this category:
1. Home Gateway
2. Chest strap transmitter (does not include battery or fabric electrode strap)
Contact our Technical Support Department as described in the Contact Information section
(below) to request assistance.
Exclusion of Warranties
Neither Halo nor provider nor any of Halo's licensors make any other warranty, expressed or
implied, with respect to the Halo system and all other warranties, whether expressed or implied,
are hereby disclaimed, including, without limitation, the implied warranties of merchantability
and fitness for a particular purpose. In no event shall Halo be liable for any incidental, indirect,
special, consequential or punitive damages, losses, costs or expenses of any kind, however caused
and whether based in contract, tort, strict liability or any other theory of liability.
Contact Information
You can contact Halo Monitoring online at http://www.halomonitoring.com, phone:
1-888-971-HALO (4256), or email: support@halomonitoring.com.
Warnings and Disclaimers
• If you have a pacemaker or other intravenous cardiac device, DO NOT use the myHalo
chest strap and transmitter before consulting with a physician.
• If you have a known skin allergy, or if you suspect an allergic reaction from using the
myHalo chest strap and transmitter, please check the materials listed in Appendix A:
Specifications on page 11 under Technical Specifications before using this product.
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Copyright © 2010 Halo Monitoring
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Summary of Contents for Halo Monitoring myHalo
- Page 1 1-888-971-HALO (4256), or email: support@halomonitoring.com. Warnings and Disclaimers • If you have a pacemaker or other intravenous cardiac device, DO NOT use the myHalo chest strap and transmitter before consulting with a physician. • If you have a known skin allergy, or if you suspect an allergic reaction from using the myHalo chest strap and transmitter, please check the materials listed in Appendix A: Specifications on page 11 under Technical Specifications before using this product.
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Page 2: Regulatory Information
• Reorient or relocate the receiver’s antenna. • Increase the separation between the myHalo device and receiver. • Connect the myHalo device into an outlet on a circuit different from that to which the receiver is connected. • Consult a qualified technician or an experienced radio/TV technician for help. -
Page 3: Equipment Included
Guide that further explains this option. Features of the myHalo System The myHalo system is designed for seniors and their caregivers. It is much more than just a panic button worn for emergency situations. With those systems, the user must be conscious and physically able to push the panic button to summon help. - Page 4 RJ31X jack for connecting the phone line to the myHalo home gateway. If the user has the jack installed, the equipment interrupts the user's telephone in the event it detects an emergency or life- threatening situation.
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Page 5: Guide Contents
Accessing the web portal by the user or the caregiver is quite simple and managing the account settings (once you are logged in) requires knowledge of just a few details. Web portal access is explained in the online version of this user guide, available for download from http://www.halomonitoring.com/UserGuide. Copyright © 2010 Halo Monitoring... - Page 6 Wearing the Halo Transmitter Step 1 Remove the strap and the transmitter module from the myHalo box. Loosen the strap and snap it to the transmitter on one side. Be sure to match the strap’s LEFT side to the transmitter’s left (L) side.
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Page 7: Charging The Battery
Asked Questions on page 8, item #1). Close the battery plug (to ensure the device remains water tight) and put the strap back on your body. TRANSMITTER PLUG (Type G) TRANSMITTER BOTTOM TRANSMITTER FRONT Figure 3. Charging the Battery Copyright © 2010 Halo Monitoring... -
Page 8: Frequently Asked Questions
Open the battery charger port cover and with the opening pointed downward, shake it while carefully observing if any water comes out of the port. If water does come out, do not use the transmitter. Contact customer service for further instructions. Copyright © 2010 Halo Monitoring... - Page 9 Q: Do I need an Internet connection as well as a standard phone line? A: The myHalo home gateway supports either the Internet or a standard phone line as the primary connection to the call center for transmitting data collected from the chest strap transmitter. When the Internet is the primary connection and is down (or inoperable for any reason), the home gateway uses the standard phone line as a backup connection.
- Page 10 To add a caregiver through an email invitation, select the To add a caregiver second option. without email access, select the third option. Figure 4. Adding a Caregiver Account Copyright © 2010 Halo Monitoring...
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Page 11: Appendix A: Specifications
Appendix A: Specifications This appendix provides standard specifications for the myHalo Personal Monitoring and Alert System, including the strap worn by the user. Intended Use This product is intended to be used as a home health care personal monitoring and alert system for seniors and their caregivers. -
Page 12: Appendix B: Indicators
The LED color indicates the current charge level as specified above. ALARM LED/ Solid red LED and audible alarm - An alarm condition is detected. To disable RESET Button the alarm, press the RESET button on the home gateway's front panel. Copyright © 2010 Halo Monitoring...