Do you have a question about the M142 and is the answer not in the manual?
Questions and answers
Dee Selk
May 27, 2025
My Motile M142 Serial #M142BK19I01061 has a black screen and will not boot up. The power indicator doesn't even turn green when plugged into power source. What do I do?
Picture added. Circle on right indicates power cord is plugged in. Circle on left indicates no charging light on computer.
1 comments:
Mr. Anderson
May 27, 2025
If your Motile M142 has a black screen, won’t boot, and the power indicator does not turn green when plugged in, try the following steps:
1. Check the power adapter and cable to ensure they are working and properly connected. 2. Try using a USB-C PD to barrel adapter for charging, as some users have reported success with this method. 3. If the laptop still does not power on, contact customer support. The correct phone number is (800) 379-3820. 4. You may also visit http://www.motilecustomerservice.com/m142.html for drivers and support.
If these steps do not work, the device may need repair or replacement.
Need help?
Do you have a question about the M142 and is the answer not in the manual?
Questions and answers
My Motile M142 Serial #M142BK19I01061 has a black screen and will not boot up. The power indicator doesn't even turn green when plugged into power source. What do I do? Picture added. Circle on right indicates power cord is plugged in. Circle on left indicates no charging light on computer.
If your Motile M142 has a black screen, won’t boot, and the power indicator does not turn green when plugged in, try the following steps:
1. Check the power adapter and cable to ensure they are working and properly connected.
2. Try using a USB-C PD to barrel adapter for charging, as some users have reported success with this method.
3. If the laptop still does not power on, contact customer support. The correct phone number is (800) 379-3820.
4. You may also visit http://www.motilecustomerservice.com/m142.html for drivers and support.
If these steps do not work, the device may need repair or replacement.
This answer is automatically generated