TABLE OF CONTENTS WHAT’S IN THE BOX? SET-TOP BOX AT A GLANCE BUTTON FUNCTIONALITY SELF-INSTALL PHYSICAL PLACEMENT GUIDELINES SELF-INSTALL CONNECTION GUIDELINES INITIAL BOX POWER ON NETWORK SETUP SERVICE VALIDATION TROUBLESHOOTING APPENDIX A : TV Codes for Remote Pairing APPENDIX B : Audio System Codes for Remote Pairing Manufactured under license from Dolby Laboratories.
WHAT’S IN THE BOX? KSTB2020 HDMI Cable Power Adapter Set-Top Box (STB) Kaon Voice AA Batteries RCA Analog Composite Classic RCU Breakout Cable (Optional)
SET-TOP BOX AT A GLANCE Top View Front View Status Indicator LED Power Button Indicates power status of STB Used to power the Kaon STB (Red = Off, Green = On). On or Off. Infrared (IR) Sensor Used to communicate with the KURV Remote Control.
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Rear View Side View 6 7 8 RJ45 10/100 Ethernet port used to This port has an output power connect to a home router. capability of 5V DC @ 1 amp. HDMI Digital A/V output, used to connect to a TV via HDMI cable. AV Out SD Analog A/V output, used to connect to older-style TVs...
BUTTON FUNCTIONALITY Voice Assistance TV ON TV/STB ON Volume Up Fast Backward Mute Play/Pause Volume Down CH UP Fast Forward TV Guide Last Channel Watched Live TV CH Down Menu Up/Down/Left/Right Device Input Return Remote Set Home Number Pad...
SELF-INSTALL PHYSICAL PLACEMENT GUIDELINES The KSTB2020 set-top box should be placed in a location away from direct or indirect heat sources. Remote Operating in IR Mode With the remote operating in IR mode, it is recommended that the KSTB2020 be placed in sight for the end user.
SELF-INSTALL CONNECTION GUIDELINES HDMI Cable Connection The USB port cannot be used to connect an external USB drive to support local DVR capability. What You Need • An HD or Ultra High Definition (UHD) TV that can support 720p, 1080p or 4K UHD. •...
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Analog Composite Breakout Cable Connection Connect the analog composite cable as shown below. This connection scheme should only be used if the TV does not have a working HDMI port. Output to TV Connect the Analog Composite to the TV Ports and Select the corresponding AV Source on the TV Input thru WiFi or Ethernet Cable...
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Network Connection You must connect your new STB to an internet connection through either a WiFi wireless connection or a wired Ethernet connection. Wired Network Connection If your home router is near the STB location, a CAT-5/5e/6 Ethernet cable may be used for internet connectivity. Plug one end of the CAT-5/5e/6 cable into the STB RJ45 port.
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WiFi Network Connection Connect Automatically Using WPS Navigate to the Android main menu by pressing the following key sequences: Home → Settings → Network → WiFi → Select to enable. Once WiFi has been enabled, using the remote scroll down and select “Connect via WPS”. Once selected press the WPS button on your home router.
INITIAL BOX POWER ON The following screens describe the remote key sequences required to setup the KSTB2020. When powered up and fully booted, the box will start on this screen. Select Skip and press OK to continue. The following screen will be displayed. If the end user wishes to login with their Google ID they may do so at this point.
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Once logged in, the following Terms of Service screen will be displayed. Select Accept and press OK to continue. Select Yes on the Location screen and press OK to continue.
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On the Help Improve screen, select Yes and press OK to continue. On the Choose a Name screen, select the appropriate name for the unit and press OK to continue.
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The following Get Started screen will display the login where your Cable Provider App will be located. This app cannot be unselected. Select Continue and press OK to get to the next screen. On the Welcome screen, arrow right five times to get to the next screen.
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Select Done and press OK to continue. When it is finished processing, the Login screen will be displayed.
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An example login screen is shown. This will be unique for each subscriber. Credentials may be entered using the remote or via a USB keyboard (recommended) Once logged in, the following screen will be displayed. Select “DETAILS” to be prompted for Wi-Fi network section and sign in.
NETWORK SETUP Wi-Fi Requirements Navigate to the Android main menu by pressing the following key sequences: Home → Settings → Network → WiFi → Select to enable. Once WiFi has been enabled, using the remote scroll down and select “Connect via WPS”. Once selected press the WPS button on your home router.
SERVICE VALIDATION RCU/STB Operation Once STB has been installed and credentials have been entered, the user should confirm that remote works as expected with STB. The user should check the following buttons for correct operation. • Volume up/down • Channel up/down •...
TROUBLESHOOTING Observation Things to Check Remediation Relocate router and STB closer WiFi signal strength in STB in proximity with each other Network connection menu. if possible, such that signal is strong or very strong. Ideal for consistent video: Connecting the STB to home Strong WiFi signal router with a CAT-5/5e/ Very Strong WiFi signal...