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PRODUCT SPECIFICATIONS
& SETUP GUIDE

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Summary of Contents for BuildingLink KeyLink

  • Page 1 PRODUCT SPECIFICATIONS & SETUP GUIDE...
  • Page 2: Table Of Contents

    Using KeyLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 KeyLink Technical FAQ and Troubleshooting . . . . . . . . . . . . . . 17...
  • Page 3: Keylink Pc System Requirements

    155W Integrated Power Supply Unit with Type B Electrical Plug Due to the constant changes in technology hardware, if our KeyLink PC needs services/repairs or even a replacement in the future, we cannot guarantee that it would be the same model from your initial KeyLink installation .
  • Page 4: Keylink Drawer Specifications

    PC . • All-In-One Touch Screen Computer • Power Requirement: the KeyLink system (drawer & PC) uses the US standard • Heavy Duty Fingerprint Scanner 110/220/240 volts for power cords to the drawers and PC and we will provide •...
  • Page 5: Keylink Components

    KeyLink Components Standard KeyLink Components KeyLink PC KeyLink Drawer Fingerprint USB Hub (rear view) Reader SmartTags Rivets Emergency FOB Manual KeyLink Override Key Transporter Backup Drive Power Cord USB Cable Rivet Gun Rivet Cutter Optional KeyLink Components Signature Pad Web Cam...
  • Page 9: Keylink Setup Instructions

    KeyLink Setup Instructions STEP 1 STEP 4 Unbox your KeyLink drawer(s) and PC packages. Plug one end of the included USB cable to the back of each drawer. STEP 5 STEP 2 Plug the other end to either the included USB Hub, Plug one end of the included power cord to the back of each drawer.
  • Page 10 STEP 6 STEP 9 If you’re using the USB Hub as an intermediary You should now see your KeyLink application between the drawer(s) and PC; then plug the icon on the PC Desktop where you can click to provided USB cable between the hub and the PC...
  • Page 11: Keylink Riveting Instructions

    KeyLink Riveting Instructions STEP 1 Place provided tag, rivets, and key(s) together tightly as shown on the right. Keys should be on the right side of the tag where it indicates “Keys on this side.” STEP 2 Using the provided rivet gun, grip the mandrel and fasten both rivets together as shown on the right.
  • Page 12: Keylink Implementation: A Stage-By-Stage Guide

    .com or 212-501-7117 ext . 0 . * Includes: KeyLink Software, KeyLink Connector for BuildingLink, Touch Screen Computer, Heavy Duty Fingerprint Scanner, SmartTags, Rivets & Rivet Gun, Domestic Shipping & Handling, On-site (NYC vicinity) or Remote Installation 140-Key Drawer Dimensions: 20.8”D x 21.4”W x 7.6”H / 224-Key Drawer Dimensions: 30.3”D x 21.4”W x 7.6”H...
  • Page 13: Keylink How-To Videos

    KeyLink How-To Videos We have a collection of informative videos to help you get up and running with your KeyLink system. Simply scan the QR Codes below to immediately view the video on your smartphone or tablet. KeyLink - An Introduction...
  • Page 14: Using Keylink

    Using KeyLink This page will guide you through how to use the KeyLink system. If you have any issues while using the system, please refer to our Technical FAQ and Troubleshooting page or contact BuildingLink at support@buildinglink.com or call 877-501-7117.
  • Page 15 How do I return a key? To return a key, click the Key In button. This will open the authentication page. Log in with your fingerprint or BuildingLink username and password. Once authenticated, the drawer will unlock. Place the key into any empty slot and listen for the beep;...
  • Page 16 ANSWER How do I register the red emergency fob? Every KeyLink system comes with a red fob, which is your system’s emergency key fob to unlock your KeyLink drawer(s) in case of a drawer disconnect event or a system error where you’ll need to access the drawer(s) manually, but power is still on.
  • Page 17: Keylink Technical Faq And Troubleshooting

    Other tab on the left side of the screen and select KeyLink. Choose the Permissions tab up top. You will see a list of all your employees; click the Edit Roles button on the far right side next to the employee you wish to grant access to.
  • Page 18 Unplug the drawer from the USB hub and plug it into a different and the screen says Disconnected. USB port. You can also try powering the drawer off and back on, restarting the KeyLink application, or restarting the PC to reenable connectivity to the drawer. QUESTION ANSWER My software is frozen and I can’t click...
  • Page 19 If the drawer has no power, the Keyfob will not work. Logon to the Buildinglink website, click the Other tab on the left, click the KeyLink tab, then choose the Map of Drawers tab. This map will show you the locations of all the keys in the drawer.
  • Page 20 The first time a temporary key is removed from the system, it is automatically unregistered from KeyLink. This can be useful if you need to hold a key for a resident for a short period of time, then return it to them permanently. This works especially well in conjunction with our smart boxes.

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