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Tojock
Blu Ray DVD Player FAQ
[EVP-101]
Dear customer, thank you for checking this FAQ. If your issues
didn't been solved after reading the FAQ and detail A+ page on the
listing. Please message
tojock@126.com
together with your
Amazon order ID for a manual service.
Jinhoovip@163.com
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Summary of Contents for Tojock EVP-101
- Page 1 Tojock Blu Ray DVD Player FAQ [EVP-101] Dear customer, thank you for checking this FAQ. If your issues didn’t been solved after reading the FAQ and detail A+ page on the listing. Please message tojock@126.com together with your Amazon order ID for a manual service.
- Page 2 If it turns out to be the product quality issue, please feel free to message us, replacement or refund will offer for you timely. Best Regards Tojock Support 2. Why it didn't play my discs? Before I solve your issues for you, please read below information first, this is very helpful for playing blu ray discs.
- Page 3 EU,if US can see it in a region B/2(Europe) movies, then, it will be harmful to the publisher of the movie, it seems that the EU movies will be wide pressed in the EU country before publishing. They can't earn money then. tojock@126.com...
- Page 4 4. At the same time, please make sure you are using the correct DVD formats, MAX 1080P. If the above tips didn't solve your issue, please send me your discs format and connection port together with Amazon order ID for a quick fix. tojock@126.com...
- Page 5 And please noted that if you use an HDD to play the files, you need another power source to power the HDD, otherwise the USB current is not high enough to recognize the HDD. If your issues couldn’t be able to solve via above steps, please contact with us for a solution. tojock@126.com...
- Page 6 If yor are playing a discs with above formats and correct regions, but unable to play, please help to confirm below information: 1. Do you see the TOJOCK when turn on the blu ray DVD player? If yes, it turns the DVD player quality is OK.
- Page 7 2. Go to the preferences selection 3. Find the TV type and adjust it into PAL/NTSC/AUTO to have a check If the issues can’t be solved, please message tojock@126.com together with your Amazon order ID for a sollution. 8. Tips to use the "RETURN" button on the remote control The "return"...
- Page 8 Assign the audio input of the TV to the corresponding video input. See the TV user manual for details. 13. No sound on HDMI connection You may not hear any sound from the HDMI output if the connected device is non-HDCP compliant or only DIVI compatible. tojock@126.com...
- Page 9 Switch player, unplug the power cord, and then plug in the power cord and switch it on again. 21. Remote doesn’t work? - Make sure that the polarities of the batteries ( + ) and ( - ) match those of the tojock@126.com...
- Page 10 - Please use the remote controller in the front of the DVD player. The remote receiver is located in the front the DVD player. - If the above 2 steps don’t work, contact us ((tojock@126.com) to get a new remote controller with your Order ID and shipping address.
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How to upgrade evp101 firmware