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How to Setup, Use and Troubleshoot the UCam247 WiFi Cloud NVR
Note: This is a general guide for initial setup and use.
For detailed help please refer to the resource links below.
BEFORE YOU READ THE TEXT GUIDE BELOW WE RECOMMEND VIEWING
THE STEP-BY-STEP VIDEO GUIDE ON HOW TO SETUP THE NVR:
https://vimeo.com/181500495
Step-By-Step Guides & Knowledge base
www.ucam247.com/technical-help-and-support
Tailored Help & Advice
support@ucam247.com
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Summary of Contents for UCam247 NV808
- Page 1 How to Setup, Use and Troubleshoot the UCam247 WiFi Cloud NVR Note: This is a general guide for initial setup and use. For detailed help please refer to the resource links below. BEFORE YOU READ THE TEXT GUIDE BELOW WE RECOMMEND VIEWING THE STEP-BY-STEP VIDEO GUIDE ON HOW TO SETUP THE NVR: https://vimeo.com/181500495...
- Page 2 3. Now connect the power cable. Wait two minutes for the NVR to start up fully. 4. If you have a Windows computer, open a web browser (Firefox, Chrome or Edge) and in the web address bar type in //NV808/ then the enter/return key. This will take you directly to the NVR's admin interface.
- Page 3 2. Go to Storage > Storage Setup and complete as per the example below: NAS remote path: Enter the path of your NV808 NVR box (i.e. //ip-address/nvr). If you've forgotten the IP address, you will find the details on the first page when you login to your NVR's admin interface.
- Page 4 Playback on Mobile/Tablet Viewing recordings from a mobile/tablet 1) Open the UCam247Live app 2) Select Videos and Photos tab 3) Tap semi circle with left arrow next to your camera 4) Tap SD icon 5) Wait for the video clips list to load (Failed to load? Try again from step 4) 6) Tap a clip to play NB: The size of the video clip and the speed of the broadband connection on...
- Page 5 Video playback on a PC/Mac Viewing clips on a Windows PC/Mac 1) Go to the NVR's admin interface in your web browser. Refer to steps (4) and (5) of NVR Setup (first part of this manual) if you are unsure how to do this. 2) In the Setting area click the Browse tab to display the store directory for your camera(s).
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Page 6: Troubleshooting And Tips
Troubleshooting & Tips Why is the NVR not recording? Reasons: Apart from ensuring you have entered the NAS remote path into your camera(s) correctly the problem may be with the micro SD card. Or some setting is incorrect either in the NVR or in your camera. Resolution: Ensure the SD card is inserted and clicked into place. - Page 7 From the cameras interface: System page, Storage Setup, Task Management and Motion Detection. We hope you enjoy using your UCam247 cameras and NVR but if you should need any help please do get in touch using the email address above as we are keen as you are to help you get the most out of them!