2. Meaning of symbols and glossary of terms Key to symbols Caution! Risk of personal injury! Attention! Risk of material damage! Advice Multi-floor systems Glossary (list of technical terms) Platform control: Control unit in lift with key switch and command buttons. Remote control: Battery-operated radio transmitter unit with control buttons and indicator light.
• the system is kept in a safe operational state. • the regular maintenance works are carried out by HIRO LIFT or by a representative authorised by HIRO LIFT. • repairs are carried out by HIRO LIFT or by a representative authorised by HIRO LIFT.
• In model HIRO 350Z, the toothed drive rack must be regularly lubricated with grease. Contact the HIRO LIFT service department. • An outdoor inclined platform lift is subject to a risk of slipping during rain.
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• Ensure that there are no obstructions to the movement of the safety barriers. • Inclined wheelchair lifts HIRO 320, HIRO 350 and HIRO 370: The wheelchair brakes must be applied when the wheelchair is on the platform.
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4. General safety instructions After using the lift... • After using the lift the keys must be removed and stored safely. Care must be taken to ensure that unauthorised persons, such as children, cannot gain access to the keys. • To keep the stairs clear, always fold away the platform after use. The wheelchair lift should always be parked at a charging station where it least obstructs the stairs.
5. Summary of HIRO inclined lifts HIRO 320 — turning platform lift system Top access Magnets Bottom access Actuating cam for emergency limit switch Platform Guard cam Remote control Current collector cam/charging bar Top charging station Rails Fig. 5.1: Platform lift system — Model 320...
5. Summary of HIRO inclined lifts HIRO 350 — straight platform lift system Top access Magnets Bottom access Contact cam for emergency limit switch Platform Current collector cam/charging bar Remote control Top charging station Bottom charging station Guide rails Fig. 5.2: Platform lift system — Model 350...
5. Summary of HIRO inclined lifts HIRO 360 — turning, lowerable platform lift system Top access Magnets Bottom access Contact cam for emergency limit switch Platform Guard cam Remote control Current collector cam/charging bar Top charging station Bottom charging station Rails Fig.
5. Summary of HIRO inclined lifts HIRO 370 — turning, lowerable platform lift system Top access Magnets Bottom access Contact cam for emergency limit switch Platform Guard cam Remote control Current collector cam/charging bar Top charging station Bottom charging station Rails Fig.
5. Summary of HIRO inclined lifts Platform components and accessories Platform with contact tray Emergency button (optional) Access ramps with safety contact Key switch for lifts with Safety barriers ON/OFF key switch. Main switch and fuses Lateral collision guard Type plate Platform control Display Emergency stop button...
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5. Summary of HIRO inclined lifts Remote control (key-operated) mounting (key operated) Remote control (model without key switch) Key switch for stationary Control light (LED) remote control Key switch remote control Charging device Wall mounting for remote control Accessories for emergency evacuation: Operation key Hand wheel (for some types of lift) ON/OFF key (for certain lifts)
5. Summary of HIRO inclined lifts Safety devices HIRO platform lifts are equipped with a whole range of safety features to ensure safe use of the systems: Emergency stop button In case of emergency you may push the emergency stop button any time. As soon as this button is pushed, all movements of the system are stopped.
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5. Summary of HIRO inclined lifts Control priorities The platform control for the lift overrides the remote control. If the wheelchair lift is being operated via the platform controls, operation via remote control is not possible. Compact design When the platform is folded away, its compact construction offers almost unrestricted use of the available space.
6. Operation of HIRO inclined lifts Requirements for initial operation Caution! Before use or initial operation all users must be familiar with the operation of the system. They have to be specially aware of the dangers which can occur through incorrect use of the system! •...
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6. Operation of HIRO inclined lifts As an example, the following pages show the operation of a HIRO 320 inclined wheelchair lift with a turning platform lift system. Attention will be drawn to differences to other models. Depending on the site and due to technical changes your system may be different to the pictures.
6. Operation of HIRO inclined lifts 6.2 Key-operated systems There are two different types of key-operated system available: 1. 1. Wheelchair lift with key-operated platform control and remote control The platform controls and the remote control units have a key switch that can be turned to the "ON" or "OFF"...
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6. Operation of HIRO inclined lifts When the key (A) on the key switch (B) is turned to the "OFF" position: • the wheelchair lift cannot be set in motion using the platform controls, whether you have removed the key or not. •...
6. Operation of HIRO inclined lifts Call and dispatch the lift (lift with key-operated platform controls and remote control) 6.3.1 Call platform - from downstairs You are at the bottom of the stairs and you want to go up. The wheelchair lift is not at the bottom landing, however, but at a charging station in the middle or at the top of the stairs.
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6. Operation of HIRO inclined lifts The buttons on the remote control have two pressure points: - If the button is pressed lightly, the LED (C) lights up but the command is not yet carried out. - The LED (C) only starts to flash and the command is only carried out when the button is pressed firmly.
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6. Operation of HIRO inclined lifts Special case Multi-floor systems: You are at the bottom landing and you want to call the platform lift by means of the remote control. Caution! If multi-floor systems are operated with the stationary or portable remote control, the travel path must be completely visible at all times.
6. Operation of HIRO inclined lifts 6.3.2 Riding upstairs The platform is folded and standing at the bottom landing. • Insert the key into the stationary remote control (fig. 6.5) or into the portable remote control (fig. 6.6). • Turn the key to the ON position. In the ON position the key cannot be removed.
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6. Operation of HIRO inclined lifts Caution! To avoid injuries, always put the wheelchair correctly onto the platform. On the platform the wheelchair has to be secured against rolling (exception: HIRO 360 inclined wheelchair lift). Make sure that the safety barriers and the access ramps can be moved easily.
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6. Operation of HIRO inclined lifts • Insert the key into the platform control. • Turn the key to the ON position. • Push the UP button (A) on the platform control. First the safety barrier and the access ramp close. They block the exit as a result.
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6. Operation of HIRO inclined lifts You have finished your ride and no longer need the platform. • Turn the key on the platform controls to the OFF position. • Remove the key. It is important that you remember to remove the key, because the wheelchair lift cannot be operated via remote control when the key in the platform control is set to the ON position.
6. Operation of HIRO inclined lifts 6.3.3 Call platform - from upstairs You are at the top of the stairs and you want to go down. The wheelchair lift is not at the top landing, however, but at a charging station in the middle or at the bottom of the stairs.
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6. Operation of HIRO inclined lifts Special case Multi-floor systems: You are at the top landing and want to call the platform lift by means of the remote control. Caution! If multi-floor systems are operated with the stationary or portable remote control, the travel path must be completely visible any time.
6. Operation of HIRO inclined lifts 6.3.4 Riding downstairs The platform is folded and standing at the upper landing. • Insert the key into the stationary remote control (fig. 6.17) or into the portable remote control (fig. 6.18). • Turn the key to the ON position. In the ON position the key cannot be removed.
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6. Operation of HIRO inclined lifts Caution! To avoid injuries, always put the wheelchair correctly onto the platform. On the platform the wheelchair has to be secured against rolling (exception: HIRO 360 inclined wheelchair lift). Make sure that the safety barriers and the access ramps can be moved easily.
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6. Operation of HIRO inclined lifts • Insert the key into the platform control. • Turn the key to the ON position. • Push the DOWN button (A) on the platform control. First the safety barrier and the access ramp close. So they block the exit.
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6. Operation of HIRO inclined lifts You have finished your ride and no longer need the platform. • Turn the key on the platform controls to the OFF position. • Remove the key. It is important that you remember to remove the key, because the wheelchair lift cannot be operated via remote control when the key in the platform control is set to the ON position.
6. Operation of HIRO inclined lifts Calling the wheelchair lift and riding (lift with ON/OFF key) 6.4.1 Call platform - from downstairs You are at the bottom of the stairs and you want to go up. The wheelchair lift is not at the bottom landing, however, but at a charging station in the middle or at the top of the stairs.
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6. Operation of HIRO inclined lifts Special case Multi-floor systems: You are at the bottom landing and you want to call the platform lift by means of the remote control. Caution! If multi-floor systems are operated with the stationary or portable remote control, the travel path must be completely visible at all times.
6. Operation of HIRO inclined lifts 6.4.2 Riding upstairs The platform is folded and standing at the bottom landing. • Insert the key into the key switch, if it is not already inserted. • Turn the key to the ON position. Fig.
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6. Operation of HIRO inclined lifts Caution! To avoid injuries, always put the wheelchair correctly onto the platform. On the platform the wheelchair has to be secured against rolling (exception: HIRO 360 inclined wheelchair lift). Make sure that the safety barriers and the access ramps can be moved easily.
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6. Operation of HIRO inclined lifts • Push the UP button (A) on the platform control. First the safety barrier and the access ramp close. They block the exit as a result. Then the platform starts to move. If the lift is overloaded, or the load is very unevenly distributed, when it leaves the bottom landing, then the overload switch will be triggered within...
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6. Operation of HIRO inclined lifts When you arrive at the top landing, there are two options: Option 1: Leaving the wheelchair lift ready for use. Option 2: Switching off the platform lift. Option 1: Leaving the wheelchair lift ready for use The platform must now be turned back to the travelling position so that it does not block the stairs.
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6. Operation of HIRO inclined lifts Caution! The wheelchair lift can still be set in motion using either the platform controls or the remote controls, since the key switch is still set to the "ON" position. The operator of the system is responsible for the safe and proper use of the lift. Everyone who uses the lift must be instructed in its use and be familiar with the system.
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6. Operation of HIRO inclined lifts Option 2: Switching off the platform The platform must now be turned back to the travelling position so that it does not block the stairs. • Push the DOWN button (B) on the stationary or portable remote control and keep it pressed until the platform has folded.
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6. Operation of HIRO inclined lifts Caution! When the wheelchair lift is not in use, the key must be kept in a safe place to ensure that unauthorised persons, such as children, cannot use the lift. If the key switch is set to the OFF position, the wheelchair lift cannot be operated, whether the key has been removed or not.
6. Operation of HIRO inclined lifts 6.4.3 Call platform - from upstairs You are at the top of the stairs and you want to go down. The wheelchair lift is not at the top landing, however, but at a charging station in the middle or at the bottom of the stairs.
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6. Operation of HIRO inclined lifts Special case Multi-floor systems: You are at the top landing and want to call the platform lift by means of the remote control. Caution! If multi-floor systems are operated with the stationary or portable remote control, the travel path must be completely visible any time.
6. Operation of HIRO inclined lifts 6.4.4 Riding downstairs The platform is folded and standing at the top landing. • Insert the key into the key switch, if it is not already inserted. • Turn the key to the ON position. Fig.
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6. Operation of HIRO inclined lifts Caution! To avoid injuries, always put the wheelchair correctly onto the platform. On the platform the wheelchair has to be secured against rolling (exception: HIRO 360 inclined wheelchair lift). Make sure that the safety barriers and the access ramps can be moved easily.
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6. Operation of HIRO inclined lifts • Push the DOWN button (A) on the platform control. First the safety barrier and the access ramp close. They block the exit as a result. Then the platform starts to move. • Keep the DOWN button (A) pressed until you have reached the desired position.
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6. Operation of HIRO inclined lifts When you arrive at the top landing, there are two options: Option 1: You can leave the wheelchair lift ready for use. Option 2: You can switch off the platform lift. Option 1: Leaving the wheelchair lift ready for use The platform must now be turned back to the travelling position so that it does not block the stairs.
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6. Operation of HIRO inclined lifts Caution! The wheelchair lift can still be set in motion using either the platform controls or the remote controls, since the key switch is still set to the "ON" position. The operator of the system is responsible for the safe and proper use of the lift. Everyone who uses the wheelchair lift must be instructed in its use and be familiar with the system.
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6. Operation of HIRO inclined lifts Option 2: Switching off the platform The platform must now be folded away so that it does not block the stairs. • Push the UP button (B) of the stationary or portable remote control and keep it pressed until the platform has folded.
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6. Operation of HIRO inclined lifts Caution! When the wheelchair lift is not in use, the key must be kept in a safe place to ensure that unauthorised persons, such as children, cannot use the lift. If the key switch is set to the OFF position, the wheelchair lift cannot be operated, whether the key has been removed or not.
6. Operation of HIRO inclined lifts Enter and leave the lift at intermediate stops Platform lift systems, e.g. systems extending over several floors, may have additional landings between the top and bottom end landing. At the top landing and at intermediate landings, overloading or very uneven distribution of the load will be detected as soon as the platform floor is...
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6. Operation of HIRO inclined lifts Situation 2: You are at an intermediate landing and want to ride upstairs or downstairs. To enter the platform, you need to call it first by means of the remote control. If you have a lift with ON/OFF control, the lift system must be switched on (key switch in ON position).
6. Operation of HIRO inclined lifts Deactivation of the system If the platform lift is not used for a longer period of time, e.g. when you go on vacation for a few weeks, the system can be deactivated. • Turn the main switch on the platform to the OFF position. Attention! When switching off the main switch, the charging system and its components are still under electric power.
6. Operation of HIRO inclined lifts Display The electronic control unit of the HIRO platform lift system shows the respective operating state on its display. When the F buttons are pressed, the saved information will be displayed. Fig. 6.58: Display of system control Button functions: •...
For the HIRO 350Z model: • The upper surfaces of the rails must be cleaned at regular intervals. Remove any dirt and dust with a cloth or vacuum cleaner. • The toothed drive rack must be regularly greased. Contact the HIRO LIFT service department.
7. Dealing with faults Emergency operation In case of emergency, the wheelchair lift can be moved to the nearest stop using either a hand wheel or an electrically operated emergency control facility, depending on the model of lift. Emergency operation of both models is described below: 7.1.1 Moving the platform: Model with hand wheel In case the platform lift cannot be operated with the platform or remote control, it must be moved to a...
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7. Dealing with faults Version 2: • Set the main switch to OFF. • Insert the hand wheel (A) into the respective opening. • Pull the brake release lever (B) to release the motor brake. Keep the brake release lever pulled. If the brake release lever (B) is not pulled, the platform is very difficult to move.
Pay attention to the way the wheelchair lift moves: under no circumstances should you continue travelling if you hear loud creaking noises or the lift moves sluggishly. Contact HIRO LIFT's service department. If your model of lift has a swivel rail, do not carry out the procedure described below •...
7. Dealing with faults 7.1.3 Manually lowering of HIRO 360 and HIRO 370 platform lift systems In case the platform of these models cannot be lowered with the platform control or remote control, it must be lowered by means of the square key. Caution! The platform may be lowered manually only if the main switch is switched off.
7. Dealing with faults Emergency evacuation In case a person in a wheelchair is on the platform and the platform cannot travel to a landing, an emergency evacuation has to be carried out. Caution! Before an emergency evacuation, the system has to be switched off at the main switch. To avoid injuries, an emergency evacuation must always be carried out up the stairs, i.e.
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Since the safety barrier is a safety device, after an emergency evacuation the system may only be put into operation again by HIRO LIFT or by an authorised representative of HIRO LIFT. The platform must now be folded away so that it does not block the stairs.
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7. Dealing with faults • Lower the remaining safety barrier so that it lies flat on the lifting device. • Fold the platform floor up. • Secure the platform floor by inserting the Allen key (A) into the respective opening to the side of or below the platform.
7. Dealing with faults Change of battery Portable remote control: • Remove the cover (A) from the housing of the remote control. • Take out the old battery. • Put a new battery (9V block battery) into the housing. Make sure that the poles of the battery are the right way round.
7. Dealing with faults Troubleshooting in case of malfunctions Malfunctions are indicated by a corresponding message shown on the display of the system's control unit. Tip: To simplify fault finding, always check the message on the display before you do anything else.
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Contact HIRO LIFT's service department. control systems Lift OFF The rechargeable battery of the platform lift – Contact the HIRO LIFT service department. is not charged or it is discharged. Low voltage detect The platform lift has stopped during the up Hill sens. Pan.
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The platform lift has stopped during the hand wheel. (See pages 15 and 57). down travel. Fault in the drive unit K21/K31/GMM Contact HIRO LIFT's service department. The platform lift has stopped during travel. Enc.-track fault Contact HIRO LIFT's service department. ENCODER The platform lift is in an incorrect position.
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Change battery in the remote control unit. (See empty. page 64). The rechargeable battery of the platform lift – Contact the HIRO LIFT service department. is not charged or it is discharged. Low voltage detect The platform floor does not unfold Under cont.
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The platform lift has stopped during the hand wheel. (See pages 15 and 57). down travel. Fault in the drive unit K21/K31/GMM Contact HIRO LIFT's service department. The platform lift has stopped during travel. Enc.-track fault Contact HIRO LIFT's service department. ENCODER The platform lift is in an incorrect position.
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Move the wheelchair lift to a charging station empty. to recharge the batteries. The incremental encoder is defective. Encoder error Contact the HIRO LIFT service department. Enc.-track fault ENCODER The monitoring function is not working. Error turning Contact the HIRO LIFT service department.
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Cause Message in the Solution display The tilt control system is defective. – Turn the main switch off. Contact HIRO LIFT's service department. Problem: Overload Cause Message in the Solution display The lift does not leave the landing or Overload If the lift is overloaded, or the load is very unevenly only travels 15 cm and then stops.
The terms of maintenance are agreed upon for every single system in a special service contract between HIRO LIFT and the customer. The maintenance works must be carried out by HIRO LIFT or an authorized and trained representative of HIRO LIFT.
Disassembly: The lift system may only be disassembled by experts who can demonstrate that they are appropriately qualified. To ensure that your lift is properly disassembled, you can commission HIRO LIFT to carry out the work.
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Dispose of old batteries from the remote control at the respective collecting points. To ensure proper disposal of the lift, you can return the lift to HIRO LIFT. Otherwise ensure that the lift is disposed of according to national regulations.
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11. Technical data Technical data for the HIRO 320/350/360/370 Type HIRO 320 HIRO 320P HIRO 320Ö HIRO 350T HIRO 350Z HIRO 360 HIRO 370 Drive Motor: 2 geared motors, Motor type 1: Motor: 3 or 4 geared Motor: Motor: motors, 24 V/...
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12. EC Conformity Declaration The accompanying documentation which you have received includes the EC Certificate of Conformity. It includes the basic contents given below.
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These original operating instructions are protected by copyright. No part of these instructions may be reproduced without our prior approval. Subject to alterations in the interest of technical progress. HIRO LIFT Hillenkötter + Ronsieck GmbH Meller Strasse 6 D - 33613 Bielefeld Germany Tel.
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