Matrix Switch Corporation MSC-2HD3224S Product Manual

2ru 32 input 24 output 3g-sdi video router with status panel
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Matrix Switch Corporation
MSC-2HD3224S
Product Manual
2RU 32 input 24 output 3G-SDI Video Router with Status Panel
Revision 1.5
Page 1 of 60
© 2013-2016 Matrix Switch Corporation
www.matrixswitchcorp.com

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Summary of Contents for Matrix Switch Corporation MSC-2HD3224S

  • Page 1 Matrix Switch Corporation MSC-2HD3224S Product Manual 2RU 32 input 24 output 3G-SDI Video Router with Status Panel Revision 1.5 Page 1 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitchcorp.com...
  • Page 2 ITS CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR PURPOSE. Matrix Switch Corporation disclaims all liability arising from this information and its use. Use of Matrix Switch Corporation devices in life support and/or safety applications is entirely at the buyer’s risk, and the buyer agrees to defend, indemnify and hold harmless Matrix Switch Corporation from any and all damages, claims, suits, or expenses resulting from such use.
  • Page 3 2013-11-29 MSC-4HDX6464 manual released. • • Updated Mascot protocol information to version 2.3. Added Vars Mascot command description. • Revision 1.0 • Initial release of modular product manual. 2013-04-15 Page 3 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 4: Table Of Contents

    3.5 Response Format............................21 3.6 Command Arguments..........................22 3.7 System Parameters............................23 3.7.1 System Parameter Table........................23 3.8 Core Commands............................24 3.9 Configuration Commands...........................25 3.10 Miscellaneous Commands........................25 3.11 Command Reference..........................26 3.11.1 B Command............................26 3.11.2 C Command............................26 Page 4 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 5 3.11.39 SerBaud Command..........................45 3.11.40 Set Command..........................46 3.11.41 SetA Command..........................46 3.11.42 SetS Command..........................47 3.11.43 SrcNames Command........................47 3.11.44 SysName Command........................48 3.11.45 SysType Command..........................48 3.11.46 Vars Command..........................49 3.11.47 W Command............................50 3.11.48 WebPass Command.........................50 Page 5 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 6 5.1 Unknown IP address............................57 5.2 No Ethernet link when connected to network switch..................57 5.3 Unexpected reboots.............................57 6 Reference................................58 6.1 Specifications..............................58 6.2 Serial Interface Pinout..........................58 6.3 Glossary...............................59 7 Matrix Switch Corporation Warranty......................60 Page 6 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 7: Getting Started

    Additional sections in this manual can be consulted for more detailed information on the subsystems and features of this product. 1.1 Device Connections The MSC-2HD3224S comes with a power supply adapter, a redundant power supply and a documentation CD. Additional cables and hardware are not usually provided. •...
  • Page 8: Powering Up The Device

    • The status panel RUN/SYS LED will flash at regular intervals once the system has booted up. 1.3 Front Status Panel The MSC-2HD3224S has a status front panel with 4 LED indicators, described in the following table: LED Label Description Active when power is supplied to the device.
  • Page 9: Network Settings

    There are 10 stored matrix routing presets. Preset 0 is recalled on power up and by default routes source 1 to all destinations. All other presets default to “No Change” for all destinations, which when recalled will have no Page 9 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 10: Network Planning

    Ethernet network. Larger installations or integration with existing IP LAN networks require some network planning. NOTE: Matrix Switch Corporation can assist in planning and pre-configuring devices for specific application requirements at purchase time. Just ask a sales or customer service representative.
  • Page 11: Installation Example

    The following diagram is of a simple installation example consisting of a 32x32 SDI Video Router, with a secondary level 32x32 Analog Audio router connected via the AFV DB-25 interface, a 32x32 Remote Button Panel, a 2RU LCD Remote Panel and a Computer system. Page 11 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 12: Web

    2.1 Overview Figure 1: Routing Tab All Matrix Switch Corporation Router and Remote Panel systems include a built in web page that can be used with standards compliant Javascript enabled web browsers, including but not limited to Firefox, Chrome, Safari and recent versions of Internet Explorer.
  • Page 13: Changing A Connection

    No Change and Mute (the latter only if available for the given level). The No Change option indicates that the Destination for the given Level should not be changed from its current value, when the preset Page 13 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 14: Loading Work Matrix From A Source Target

    Editing an existing Preset – Editing a Preset is done by loading it to the Work Matrix, making the desired changes and saving it back to the same Preset. All this is accomplished without changing the Active Routing matrix state. 2.4 Labels Tab Page 14 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 15: Config Tab

    Presets can also be assigned label names. Click the Save button to save changes that have been made. 2.5 Config Tab Page 15 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 16: System Settings

    TCP/IP network configuration. Once the save button is pressed and the system is rebooted any changes to DHCP enable, the IP Address or the Netmask shall result in having to access the web page with the Page 16 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 17: Button Panel Settings

    MSC-2HD3224S Product Manual new settings. If there are Matrix Switch Corporation remote control panels which access the system which has been changed, they must also be reconfigured to use the new router IP address as well. See the Network Planning section for more helpful information on planning your network.
  • Page 18: Command Tab

    Clicking the Clear Output button will clear all command output in the lower area. See the section Mascot Control Protocol for more information. Page 18 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 19: Mascot Control Protocol

    MASCOT (MAtrix Switch COrporation ProTocol) provides an ASCII text based command interface via several different transports to control and get status from Matrix Switch Corporation devices. This command protocol can be utilized for manual control or for integration with automation control systems.
  • Page 20: Telnet Access

    Carriage Return (ASCII 13), indicates the end of a command or chain of commands, Enter key. <BS> Backspace character (ASCII 11), can be used to backspace characters in interactive command shells. “ Used for double quoting string arguments. Used for single quoting string arguments. Page 20 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 21: Command Names

    Devices have a limited backspace buffer size, if too many characters are reached backspaced and then more characters are appended, this error will occur. Buffer overflow Data exceeds maximum buffer length. Page 21 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 22: Command Arguments

    255 separated by periods. Must be a valid IPv4 netmask. Number Numeric value. Valid values depends on command. Preset Preset number (preset 0 is special Startup preset) Parameter Parameter identifier. See System Parameters. Page 22 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 23: System Parameters

    3.7.1 System Parameter Table Parameter Value Access Set Description ctl.mascot.ver String Mascot version in the form MAJOR.MINOR (3.0 for example). ctl.serial.baud Number RW AS RS-232 serial port baud rate in bits/second. Page 23 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 24: Core Commands

    PSub (Preset)(Dest)[Lvl] Subtract a connection from a preset. PView [Preset] View preset. Quit Quit TCP/IP telnet session. Reboot Reboot the system. Matrix routing status. SrcNames [Src][Lvl][Label] Source names command. Page 24 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 25: Configuration Commands

    Get video lock status and rate detection information (not all HD router systems are supported). ReclkDis [0 | 1] Disable SDI reclockers (not all SDI router systems are supported). Page 25 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 26: Command Reference

    When querying names, labels are surrounded by double quotes and each level is separated by commas ',' (multi- level systems only) and each destination is separated by newlines. Secondary levels use empty strings to indicate that the label of the first level should be used. Examples Page 26 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 27: Dhcp Command

    IP assignment by MAC address or if there is a way to determine what IPs the Matrix Switch Corporation systems get assigned. Otherwise it may become difficult to determine what IP address to use when accessing the Web Page or other control interfaces. In the event that the IP address or...
  • Page 28: Firmware Command

    Set IP address of remote Router system to control (use 0.0.0.0 on Router systems to disable remote control). Example to query and assign the remote Router IP >FrameIP 192.168.2.60 >FrameIP 192.168.2.61 Page 28 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 29: Gateway Command

    Examples of querying all parameters, “mtx” parameters, and “net.ip” parameter. >Get ctl.mascot.ver=2.3 ctl.serial.baud=115200 ctl.serial.log=0 ctl.serial.proto=mascot ctl.serial2.baud=115200 ctl.serial2.log=0 ctl.serial2.proto=mascot mtx.serial=1 mtx.sync=0 net.dhcp=0 net.gateway=192.168.2.1 net.ip=192.168.2.60 net.mac=00:50:C2:8B:DF:FE net.netmask=255.255.255.0 pnl.cmdEn=1 pnl.ip=0.0.0.0 Page 29 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 30: Gets Command

    Command Description Query IP address of the system. Ip IP Set IP address of the system. Example querying and assigning the IP address >IP 192.168.2.60 Page 30 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 31: Lockstatus Command

    MapDest Dest Display mapping of a single destination. MapDest Dest1 Dest2 Assign a destination mapping on all levels for Dest1 to physical Dest2. Page 31 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 32: Mapsrc Command

    Assign a source mapping on a single level for Src1 to physical Src2. Examples >MapSrc 1:4,4 2:3,2 >MapSrc 1 1:4,4 > >MapSrc 1, 5 > >MapSrc 1, 6, 2 Page 32 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 33: Mascotver Command

    3 integer numbers specifying the destination count, source count and flags of the level. The flags value is the sum of one or more values from the Flags table below. Flags Name Value Description mute Mute support. lock Video lock status query support Page 33 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 34 DEST_COUNT Count of destinations for the level. SRC_COUNT Count of sources for the level. FLAGS A space separated list of flag keywords indicating support for various features, as defined Page 34 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 35: Mtxgroup Command

    I/O grouping for separate levels (for example separate video and audio levels). Real world examples of I/O grouping include: dual channel 3D video and combining multiple audio channels (4 AES digital audio streams for example). Page 35 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 36: Netmask Command

    Recalls a preset. Each Router system contains 10 presets numbered 0 through 9 which can store the entire matrix routing state or one or more single destination connections. Preset 0 is recalled on system power up. Page 36 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 37: Padd Command

    This setting is stored and recalled on power up. Command Description PairIO Query current value of I/O pairing configuration. PairIO 0 | 1 Enable or disable I/O pairing (0: disable, 1: enable) Example >PairIO Page 37 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 38: Panelcmd Command

    1 (GPIO pins start at 65) will recall preset 0. The second command queries the panel command for button 1. The third command assigns the command “P1” to GPIO pin 2 (ID 66). The fourth command clears the command assigned to GPIO pin 2. Page 38 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 39: Panelcmden Command

    S ystem P arameter to activate them. Command Description PanelCond Query all assigned panel button/GPIO conditions. PanelCond Button Query a single panel button/GPIO condition. Page 39 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 40: Paneldis Command

    Query or assign external button interface panel enable setting (if applicable – not all router devices have an external panel interface). This setting is stored and recalled on power up. Page 40 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 41: Panelrate Command

    Clear a preset. For Preset 0 this sets all Destinations to Source 0. Other Presets are assigned “No Change” to all Destinations. This command stores preset information which is available through system power cycles. Command Description PClr PRESET Clear a preset. Page 41 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 42: Protoser Command

    Assign a preset label. When querying names, labels are surrounded by double quotes and separated by newlines. Examples >PsetNames “Startup” “Preset1” “Preset2” “Preset3” “Preset4” “Preset5” “Preset6” “Preset7” “Preset8” “Preset9” Page 42 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 43: Psub Command

    0 indicates “Mute” Command Description PView Display all presets. PView PRESET Display a single PRESET. Example on a 16x4 system with 2 levels >PView 1 1:1,1 2:2,2 3:6,7 4:0,- Page 43 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 44: Reboot Command

    This value is stored and recalled on power up. Command Description RemoteSync Query current value of remote router syncing. RemoteSync 0 | 1 Enable or disable remote router syncing (1 or 0 respectively). Page 44 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 45: S Command

    Set the serial port baud rate. Examples >SerBaud 115200 >SerBaud 9600 > The first example command queries the serial baud rate value which is the default of 115200 and the second Page 45 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 46: Set Command

    The SetA command is used for setting system parameter Active values only. Values set with this command will take effect immediately, but will not be retained through a system restart. Page 46 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 47: Sets Command

    Secondary levels use empty strings to indicate that the label of the first level should be used. Examples >SrcNames “Src1”,”AudSrc1” “Src2”,”” “Src3”,”” “Src4”,”” >SrcNames 1 “Src1”,”AudSrc1” >SrcNames 1,2 Page 47 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 48: Sysname Command

    NOTE: This command was not added until version 2.3 of the Mascot protocol. On previous versions, this command is available on the MSC-GCP2U32 LCD panel but not other Matrix Switch Corporation systems. When determining the system type, if executing the command returns an Invalid Command error, the system series can be assumed to be Carina.
  • Page 49: Vars Command

    Firmware=1.5.1 Gateway=192.168.2.1 IP=192.168.2.80 Mac=00:00:00:00:00:00 MascotVer=2 MtxProfiles=JSON Netmask=255.255.255.0 Profile=1 SerBaud=115200 SerProto=Mascot SysName=MSC-Panel SysType=2 > The example above shows a typical output of the Vars command for an MSC-GCP2U32 LCD panel. Page 49 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 50: W Command

    The value 0 can be used for DEST to switch all destinations to a given source. A level may also be specified to isolate switching a single level of all destinations. (Protocol Version 2.2) Page 50 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 51 > The above would connect source 4 to destination 1, source 3 to destination 2, source 2 to destination 3 and source 1 to destination 4 for all levels. Page 51 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 52: Software Updates

    3. The device to update with its Ethernet port connected to the same network as the PC. 4. A firmware file image for the device from Matrix Switch Corporation. The file name is of the form MSC-Carina-Firmware-x.x.x.hex, where x.x.x is the version number.
  • Page 53: Command Software Update

    ◦ If the device is a Matrix Switch Corporation router, then you can connect a serial cable between it and the PC. Use a terminal program, such as Hyperterm, and configure the serial settings for 9600 Page 53 of 60 ©...
  • Page 54: Software Failsafe Recovery Procedure

    2. Click Turn Windows features on or off on the left side of the interface 3. Scroll to the TFTP Client option in the list and check the check box next to it. 4. Click OK Page 54 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 55: Mac Os X

    9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. 4.3.3 Linux The tftp application can easily be installed with your distributions package manager from a terminal, below are Page 55 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 56 8. The TFTP program will indicate if the transfer was successful or not. 9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. Page 56 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 57: Troubleshooting

    If the device is rebooting unexpectedly (detectable on routers when the routing state gets reset to preset 0), make sure the correct power supply is being used with the device (12 VDC 5 Amp). Page 57 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 58: Reference

    An RS-232 serial port is provided for system control. This interface uses serial signals with 8 data bits, No Parity, and 1 Stop Bit (8N1). The standard DE-9 pin configuration is used for a DCE device for the RX, TX and Page 58 of 60 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 59: Glossary

    • Simple Panel – A Matrix Switch Corporation Remote Panel which has buttons only. • Smart Panel – A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen interface. • Source – A Video or Audio source (input to a Router device). Numbered starting from 1.
  • Page 60: Matrix Switch Corporation Warranty

    MSC-2HD3224S Product Manual 7 Matrix Switch Corporation Warranty MSC provides the following limited warranty with its products: 1. MSC warrants that the equipment it manufactures is free from defects in material and workmanship. 2. This warranty begins on the day the product is shipped from MSC and shall be in effect for two years.

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