For any questions, please visit the “Help” section at TerraMaster's official website, or contact our technical support team at sales@terra-master.com. Once you receive your new TerraMaster TNAS product, please install and set up your TNAS according to the “Quick Installation Guide”.
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⑤ VGA port Connect to display device ⑥ COM port COM (serial)communication interface ⑦ UID button After pressing the UID button to activate UID, the UID indicator will ⑧ and indicator turn on Reset Short press to restart ⑨ Model:U24-612...
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2.5 SATA SSDs. TNAS is a durable storage device, which means that in order to operate for long periods of time, high-quality hard drives are required. Therefore, please visit TerraMaster’s official website to read our “Hard Drive Compatibility” guide, and then select the correct hard drive for your TNAS.
“Search” button (Note: You can only search when TNAS and your computer are on the same sub-network). Login: To log in to TNAS's advanced settings menu (TOS), select your TNAS and click “Login” (Note: Only users with administrator privileges can use TOS’s advanced features). Model:U24-612...
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TNAS IP address conflicts with the network IP address segment. Otherwise, TNAS will be inaccessible. 3.2 TOS TerraMaster's Operating System (TOS) was specially developed for TNAS. Newly purchased TNAS devices must be initialised prior to use. In the process of initialisation, TOS will be installed onto your TNAS.
To download the iOS and Android versions of TNAS mobile, you can search for "TNAS mobile" in the App Store and Google Play, respectively. Alternatively, visit the “Download” on TerraMaster’s official website to download the app of android version for free (Note: Your username and password are required to use our app, so please remember to obtain these details from your TNAS administrator).
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Step 4: Hard Drive Check-Up Your TNAS will assess the health status of the hard drive. If the health status is good, please click “Next”. If the test results indicate a risk, we recommend that you replace the abnormal hard drive. Model:U24-612...
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Follow the page prompts to install TOS. If your TNAS is connected to the Internet, we recommend that you choose the “Online Install” option. Otherwise, choose the “Manual Install” option. If you select “Manual Install”, please visit TerraMaster's website to download the TOS software package from the “Download” before you process the installation.
As a final note, if you receive an error message stating that the number of hard drives you have picked does not match the RAID type you have selected, please reset your settings. 5. Getting Started This section provides a quick overview of your TNAS device’s core functions. Model:U24-612...
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5.2 Advanced Settings If you need to use the advanced settings features (e.g., to create users, manage permissions, monitor system resources, or to install applications), please log in to TOS. Only users with administrator privileges can use TOS’s advanced features. Model:U24-612...
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TOS has many advanced features and it is also equipped with its own app store. There, you can download various applications in the marketplace for both home and business purposes. For more information about TOS's functions and operating instructions, please refer to “TOS Help” (Note: You can find “TOS Help” from the TOS desktop). Model:U24-612...
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