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en Troubleshooting
Fault
The programme does not
start.
The door cannot be opened.
The water is not draining.
Water is not flowing in. De-
tergent is not being dis-
pensed.
48
Cause
Laundry is caught in the
door.
– –– is activated.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
– –– is activated.
The water outlet hose is con-
nected too high.
You have not pressed Start /
Reload
.
The filters in the water inflow
are blocked.
troubleshooting
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start / Reload
4.
the programme.
Continue the programme by select-
▶
ing Spin
or Drain
ing Start / Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 36
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 36
Start the Drain
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 53
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 40
Continue the programme by select-
▶
ing Spin
or Drain
ing Start / Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 36
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 56
Press Start / Reload
▶
Clean the filters in the water inflow
▶
→ Page 43.
to start
and press-
.
programme.
and press-
.
.
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